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The original BedInABox® is one of the original trend-setter brands to sell mattresses to customers in a box. Since starting, they have added mattresses in a variety of firmness options and pricepoints. With a focus on memory foam mattresses, their offerings have multiple layers of foam and range from 9'' to 13'' thick. Overall, customers like their mattresses at first, but there were some complaints about durability reported by some.
Hyphen, like many others, offers just one mattress designed to fit everyone's needs. This mattress is made of three layers of foam -- polyurethane on top, transition in the middle, and support on the bottom. What it offers hand-down is relief on pressure points, which is excellent for those with constant pain.
Based on our aggregated reviews and our scoring method, we recommend Hyphen in this match up!
See Our Full Review of Hyphen
Bed In A Box: 8.6/10
Bed In A Box: 8.8/10
Bed In A Box: 8.9/10
No Back Pain:
Bed In A Box: 8.8/10
Bed In A Box: $399-$2598
Bed In A Box:
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It isn't always easy to figure out customer satisfaction with companies doing lots of work cleaning their online reputations. With that said, these mattresses are reviewed highly by customers overall. However, there were a few complaints from customers that didn't feel as cozy so take a look at the research below to make sure one of these mattresses will work for you!
These mattresses may not be the best in terms of support. Though some folks like the feel of these mattresses, others don't like how they work with their body. If this brand is on your list, do additional research to ensure it works for your body.
Edge support is definitely a concern for those that struggle with mobility. Others don't find it is to be a big concern. These mattresses may not be perfect when it comes to edge support so make sure to do added reading if it is an important item for you.
Having a durable mattress is essential to shoppers, but some companies care more about profits than they do about quality. The nice thing is that these mattresses are better than average when it comes to durability. Most folks will continue to be happy about their mattress after 5 years, but some who are heavy or use their mattress above average will find that their mattress is not as durable.
Having a positive customer satisfaction scores is a perfect place to start when looking for a new mattress. Customers rate these mattresses highly when it comes to comfort. Sleepers describe having good experiences with the brand and feeling comfortable in bed. Take a look below to learn if this mattress will work for you!
These mattresses can be described as supportive for most, which means they help keep the back aligned in conjunction with their firmness level. That said, there are a few customers that have complaints, so make sure that your pick fits your sleeping preference and body type.
Overall, most customers report these mattresses as having satisfactory edge support, which means most don't experience a depression when sitting on the side of the mattress.
Bowling Ball & Density Tests
In bowling ball tests where the firmness is measured across the mattress, these mattresses have good even support throughout the surface. That said, some have complained about support issues over a long period, so read the reviews below before purchasing.
We all want a mattress that lasts for a long time, but due to new companies and products, it can be hard for shoppers to find out the truth. That said, the data on the materials used, tests performed, and customer reviews can be a good guide to estimate longevity. These mattreses last for more than a few years for the average customer. Heavier people may find these mattresses have less longevity.
Check the Prices For Hyphen: Get Today's Prices
I had great hopes for this bed; however, it is just too firm. Our former memory foam mattress lasted about 7 years, and my husband and I were beginning to have lower back pain because the bed had broken down and was too soft. Prior to that happening; however, we were very happy with the bed. Unfortunately, the manufacturer was no longer in business or we would have just purchased another.
After lots of research of reviews, etc., on the internet, I settled on the pacbed original 11." I was a little concerned about the only complaints being that the bed was too firm, but I thought we would try it and we could also buy a topper if it was too firm. First, the gel memory foam on the pacbed is different from our former bed, which conformed to your body. The gel memory foam simply depresses where you lay, more like a traditional spring form mattress, instead of enveloping your body. In addition, the three inches is not sufficient because you end up depressing through to the support foam, which is very hard. For reference, I am 5'7" and 145 lbs. Both my husband and I have had hip pain since purchasing this bed, and I can no longer sleep on my stomach. I have forced myself to sleep on my side with a pillow between my legs, which is the only way I can sleep comfortably and not wake up in pain.
We bought a 3" memory foam topper that was returnable (through another vendor) to get us through the 60 trial period, but it has made our bed ridiculously high (14") and while it does help relieve the pressure points, it just does not measure up to our old bed as far as comfort goes, and I still have issues with my arms falling asleep when I sleep on my stomach. Sigh. Unfortunately, this is going back when our trial is up in 30 days.
I also find it odd that I cannot figure out how to leave a review on their site. Perhaps they don't let you review until the full 60 days has past.
I'm giving this product 3 out of 5 for now. I suspect it will go down to a 2 unless it miraculously improves in comfort.
I researched the best I could online. SleepLikeTheDead.com appears to be, purports to be, a non-biased review organization. They rate this product higher than any other. And report 380+ customer reviews in part of their opinion.
"The ratings – based on 380+ consumer reviews gathered using an unbiased, accurate methodology – show how Bed In A Box mattresses compare to the average mattress."
Problem is, I can't find any customer reviews on the BedInaBox website. I can't find anywhere to leave a review on their website. I can't find any ling on the SleepLikeTheDead website to provide a review. So, I'll leave it here, with the other 5.
I purchased a twin for my son and a king fro myself. My son's mattress has no "off-gassing" smell. My mattress smells like it became moldy in the air vacuumed packaging, and is going on 5 days of a smell I can't sleep with. The smell has permeated my down comforter and I suspect I'm going to need to replace it.
My son says his mattress is fine and has no issues with comfort.
I have issues with my L5/S1. My previous mattress caused me discomfort. This mattress makes my back pain unbearable. I can't sleep through he night and have pain all day long. I am resorting to sleeping on the couch while I wait for the 60 day trial period to end.
The bed does not give in enough. My hips are raised while my L5 is forced down. It's basic physics. Even if you don't have L5 issues, this mattress will certainly encourage it. If I slept on my side, I'm sure it would not be an issue. I don't sleep on my side.
Not impressed. Not impressed with SleepLikeTheDead or BedInABox.
I can only hope that they don't expect me to ship this thing back to get the money back guarantee. I don't have the equipment to make it compact and vacuum packed that they do when they shipped it to me.
I LOVE this bed!!!!!! While shopping for a new mattress I wanted to try a non traditional online mattress retailor. I first tried CASPER beds and that bed was so uncomfortable I could only sllep on it for 4 nights before my wife made we change back to our spring mattress. This was our next bed and after a week we decided we would keep it for good. The customer service during ordering was great . I really liked the try in home no risk policy but dont worry you wont need to use it cause this bed is amazing. It is just as comfortable as the Temper-pedic beds I tried in stores. Give this bed a try whats the worst that could happen.
Arrived in a very manageably sized package, I didn't have any off gassing issues, and the bed is every bit as comfortable as I'd hoped so far.
Excellent..just what me and my wife needed
Not as comfortable as I imagined
We recently ordered the PacBed Original and a foundation, King, online. Ordering was straightforward and easy. Communication from Bed-In-A-Box was timely and done via email. Our mattress and foundation arrived within four business days. Set up for the foundation took about 20 minutes - directions were easy to follow and assembly was without hitch. Unboxing / unwrapping of the mattress was quick and again, easy, taking about 4 minutes. This king size mattress is a bit heavy and unweidly to move into place on the foundation but with two people it was done within 30 seconds. Total time to set up: 30 minutes! Note: There was no smell to the mattress.
The mattress feel is firm. You can barely feel another move, toss or turn, or get in or out of the bed. It did take a few days to adjust to the feel of the mattress and getting a quilted mattress cover helped in adding a bit of 'cushion'. The first few days my husband and I woke up stiff...though we believe that was due to staying in one position rather than tossing and turning or lack of support.
After two weeks sleeping on the mattress...we love it! It's comfortable. Neither of us toss or turn anymore. It provides quality support. When we need to replace our other mattresses, this will be the one we buy!
Bought this mattress to replace a pillow top mattress that was showing some wear and not very comfortable any more. Very pleased so far. Our son recommended bed in a box after he bought one for himself 2 years ago.
We recently purchased a 'Bed in the Box', everyone thought I was crazy, but the online research and reviews were great so we decided to give it a try - we are very happy with the mattress, the ordering process and delivery.
Great price. Quick delivery. Super comfortable ! My husband is up by 6:30 AM having never slept better!! Customer for like!
My husband and I love this bed. It is extremely comfortable and supportive, without being too soft. The warranty plus the 120-day money back guarantee are unheard of and excellent. I am so excited to have this bed for a long, long time!
Our 8 year old Tempurpedic no longer did the trick. Sore backs for both of us every morning. Our new mattress is great, easy to move and unpack, no off-gassing, and so comfortable.
Been sleeping on the mattress for several weeks now. I would call it firm. It's very comfortable for me as a stomach/back sleeper. I thought it might be too firm for my wife as she is a side sleeper, but she is happy too.
I'm not sure what I was expecting at first, my initial shock was that it was literally a bed in a box. From visiting with others about a foam mattress, we were told to 'break' in the bed by walking/jumping on it. Now the bed has settled quite nicely. We are sleeping much more comfortably and soundly. I truly wake up with few to zero aches. Overall, BedInABox was extremely easy to purchase from, quick to ship and so far a great product! I only hope it continues to get better through the years!
Very firm, very comfortable bed! No backaches! In fact, I like it better than our tempurpedic!
Comfortable, but a little firmer than I expected.
Have only slept on it 3 night due to being out of town. Seems good so far. It is an adjustment from sleeping on a inner spring mattress for 50 years. The mattress was a little firmer than I expected. I want to give it a good month before I can truly give it a thumbs up or thumbs down.
I bought this to replace my old mattress. It is a little firmer than I expected but overall nice mattress. I do sleep better.
initially my pacbed felt far firmer than my tranquility I had before, and its supposed to be the softer bed. after 1 week I think I like the bed but I really need more time to know for sure.
We've only had our mattress for 8 days, so it's a little difficult for me to give it a full 5 stars. I bought this mattress over my husband's mild objections, really worried it wouldn't work out. So far, it has. I'm sleeping much more comfortably than I have in a year. I'm a side sleeper and can only sleep on left side due to medical issues. I've developed arthritis in left hip. Happily, I'm not waking up in the night because of pain in my hip and feel rested and ache free in the morning. My husband is feeling more rested, too. The 2 things I'm not so happy about are the mattress seems concave. I actually feel like I could roll over to the middle when my husband gets in bed. I don't like that; what will happen in the future? Also, I can feel him move around. I was counting on this being motion free. I should have gotten a king and or a higher quality mattress. I've already recommended Bed in a Box to a friend.
My wife and I are sleeping much better since we got this bed. I haven't had any of the neck pains I used to have with our old bed. Setup was pretty easy and was accomplished without problem.
The bed came and was easy to assemble. We also bought the box spring which was fairly simple to assemble. The bed is firmer than I am used to
I explained that I was waking up every morning with back pain. For giving a company $1500, I would expect some kind of customer support. Instead I was told my mattress was past it's "try period" therefore there was nothing they could do. Many mattress companies offer a comfort guarantee. Not these guys. Regret my purchase 100%.
One of the best mattress I have ever slept on.View More Reviews
It doesn’t gas and it stays cool! Perfect for me husband and myself!
I have had the Hyphen for over a month now and I can't relay to anyone how happy I am with it in a review. It's just a fantastic bed. Period.
Feels great and takes some getting use to but overall very happy.
Stays cold, even with multiple sheets covering it. Super comfortable and relaxing, no longer twisting and turning for that perfect spot.. Transformed my night!
My husband had been noticing on his sleep tracking device a severe lack of deep sleep. He would get an average of 30-45 minutes a night. After trying out various mattresses in stores and doing a lot of research online to find the right mattress, we found Hyphen. We've been sleeping on our very own Hyphen mattress for about 6 months and we absolutely love it! I sleep through the night (mostly, I am a mom) and my husband's sleep tracker consistently shows at least 2 hours of deep sleep.
I was hesitant to purchase a mattress online, but we decided to give it a go because of hyphens return policy. My fiancé and I are so happy we purchased this mattress. The foam contours to my body well and I no longer wake up with pain in my lower back. This mattress is the perfect medium firmness and sleeps cool. The best part... there is little to no motion transfer. I am a very light sleeper and I hardly feel when my fiancé gets into and out of bed or tosses and turns during the night. It is incredible! We love our new mattress! My parents just ordered a hyphen mattress for themselves after testing out our bed.
I've never purchased a mattress online but since I was moving and didn't have the means to transport something large this made sense. Quick delivery and packaged well this mattress isnt soft but isn't too firm. I definitely would recommend this mattress for anyone in any situation.
My husband researched mattresses and this was his recommendation. Delivery and set up were very easy (though because the box is large--we ordered a queen mattress--I would recommend two people to help move the box, especially up stairs). I did not notice any smell once I unwrapped the mattress. We placed our mattress on our existing box spring, which has worked well. It took a couple of days to get used to the mattress, but since I have slept well. (We have had our mattress for just under a month.)
My husband and I bought the King size mattress about 5 weeks ago. When we opened the plastic, within minutes it it was ready to lay on. There was no oder at all! We also purchased the mattress protector. My husband prefers a firm mattress and sleeps on his side. I like a softer mattress and sleep on my back. I researched for weeks reading hundreds of reviews from all different companies. We have always gone to mattress stores in the past and we were over it! We have spent a lot money over the years, from the traditional spring, to foam and also Select Comfort air mattress. We wanted to move from a Q to a K bed. I loved that you can sleep on the Hyphen for 90 nights. That was huge to us! We also don’t feel each other moving around or getting up which is nice. So far we like the mattress. We are happy we have the 90 nights to really get the feel for it.
We've had our mattress for a few weeks now and really like it. Would definitely recommend it.
It was super easy to set it up and so far it's been very comfy. We're happy with our new mattress.
I am a 6'6", 275 pound person who sleeps on their side and no store-bought mattress I have owned compares to the comfort provided by the Hyphen. 10/10 would recommend to anyone looking for a comfortable, sturdy mattress.
Love it!! Comfy and well made! And attractive..fit the platform bed I ordered perfectly!!!!
Very good mattress.
My fiancé and I had been sleeping on a busted old mattress for way to long, we had visited a few mattress stores with hopes of buying a new but the prices were just too high. After sleeping on my sisters Hyphen mattress, I decided to buy one! With a little holiday promo code, the price was right! The mattress is insanely comfortable - firm but soft. Who knew we'd be able to sleep so well again! We couldn't be happier!
I saw a few reviews that said to give yourself a few nights to get used to it but my boyfriend and I loved it right away! It's so comfortable and has kept me much cooler than our regular mattress this summer. Awesome value for the price! I live in Alaska and I absolutely appreciate that Hyphen even ships up here, nevertheless does it for free.
I have had some very expensive mattress' in the past but this one is great. Have had it almost a month now and my back is much better, no kinks, pain and I am walking with a straighter back. :)
We purchased this mattress to replace a very thin, very uncomfortable hospital bed mattress. Initial concern was that the Hyphen mattress would be too thick for the adjustable positions. After unpacking and allowing the bed to expand we tried the head and foot adjustments. The head raised up to my sleeping position with no trouble. The foot/leg adjustment didn't work so well without a body actually in the bed as the mattress stayed flat and shifted upward. But once you put weight on the mattress the adjustments worked well. This bed is very comfortable. It also did not sleep "hot". However, we had to put a mattress cover on the bed because we were afraid it might get stained. So the plastic mattress cover causes its own heat reflection. After one week of use I give this bed a five star rating.
It's been a month and my husband and I love our Hyphen mattress. It's firm enough that we don't feel each other move in the night but soft enough to relieve any pressure points. Couldn't be happier.
But I am a believer. I did have to put a cooling mattress pad on the top, as it did get me rather warm a few nights, but other than that I am enjoying my new mattress. And I'm still in the 100 day test period.
My husband and I wanted a mattress to go with our adjustable frame and this is perfect. I prefer a firmer mattress and for foam, I think this is about as good as it gets. We laid on a lot of mattresses and we are happy we chose Hyphen.
The new Hyphen mattress is so comfortable! Both my husband and I had a great night’s sleep. No pressure points causing discomfort; no sagging on the edge. Definitely a great buy - thanks!
Enjoying the KING- SIZE comfortable - luxurios NEW Hyphen with 20 yr guanantee .....;))
Outstanding value. I was skeptical to purchase an online mattress but took the leap with the return policy. Very comfortable mattress and exceeded my expectations.
A friend got a Hyphen and loved it, so we went to check out his mattress. It felt great, so, after dithering about buying a mattress online, I ordered. In about a week, a big, heavy box (with very helpful handles) arrived. It's not hard to muscle the rolled-up mattress out of the box and onto the box spring (I kept my old box springs, because I like a higher bed). And then the magical inflation happens (sadly, there's no satisfying inflation noise...I was hoping there would be). And then you have THE most comfortable bed. It's firm with cushion on top, is the best way I can describe it. You're supported in any position - it forms to the parts of you touching it - but doesn't leave a print behind when you move. It's not noisy -- by which I mean, when my boyfriend turns over, I don't feel it. (Also, when my cats jump up, I don't know they're there, which has taken a bit of adjustment on my part.) Two things I've noticed: there's definitely softness at the edges, so if you sit right on the edge, you feel like you might slide off. Move back 2 inches and it's all good. I also feel like it runs a little warmer than my old mattress. It's not unpleasant, and it doesn't get hot, but it's definitely warmer. I'd really recommend this mattress to people who like a firm-with-some-give mattress.
It's so much better than my last bed. Very comfortable. Helps me get to sleep faster and stay asleep longer.
This mattress if just firm enough for my 210lb frame. I don't sink into it al all and can move rather easily which is not typically the case with memory foam toppers. A full memory foam mattress is wonderful.
Bed is awesome
Same high quality as the mattress. Very comfortable.
I like the mattress, the way it looks, the way it feels. I had a good night sleep.
I was a sceptic at first but decided to give the Hyphen Mattress a try and I find the mattress very comfortable! It really does provide great relief to the usual pressure points & feels like you are floating.
We purchased this for our guest room and an incredible buy for the price. We have a posturepedic mattress in our master that I do like better, but it was 4x the price. The Hyphen mattress is a perfect balance of comfort & value - and when it is time to replace the mattress in our master, we will likely choose the Hyphen.
Excellent product and I exceptional &a speedy service.
We are loving our new Hyphen mattress. My back and neck no longer hurt when I get up in the morning. I can feel my entire body being supported, and it is not the least bit hot. I am so glad we bought this mattress!
I was skeptical at first to purchase a bed online, but have never looked back since. The bed is constructed of high quality materials and I trust in its durability given the lengthy warranty and the fact this mattress is made by a reputable SoCal bed manufacturer. During my first week of sleep on the mattress I have noticed I am sleeping cooler and waking very little during the night (confirmed by sleep tracker I wear). My wife has also expressed great support and give balance since she is a side sleeper; I sleep on my back. Everything about this bed reminds me of more expensive latex beds, exactly what I was looking for. A bed that doesn't sink, but has the support of latex/foam and sleeps cool. My only knock on this bed is support at the edges is weak, but per reviews, this seems to be an issue with many memory foam and latex beds. Finally, if you are seeking a true memory foam bed that sleeps hot and conforms to your body due to sinkage, this is NOT the bed for you. You will feel some very light motion from your partner, but that is to be expected if you have a highly responsive bed. Overall I am very satisfied with this purchase and look forward to the bed continuing to break-in with use.
very pleased so far, but may purchase a pillow top for little more comfort