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The original BedInABox® is one of the original trend-setter brands to sell mattresses to customers in a box. Since starting, they have added mattresses in a variety of firmness options and pricepoints. With a focus on memory foam mattresses, their offerings have multiple layers of foam and range from 9'' to 13'' thick. Overall, customers like their mattresses at first, but there were some complaints about durability reported by some.
Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Based on our aggregated reviews and our scoring method, we recommend Bed In A Box in this match up!
See Our Full Review of Bed In A Box
Bed In A Box: 8.6/10
Bed In A Box: 8.8/10
Bed In A Box: 8.9/10
No Back Pain:
Bed In A Box: 8.8/10
Bed In A Box: $399-$2598
Bed In A Box:
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Reading online reviews is a wonderful way to find out if a specific product will work for you. These mattresses are rated very well by customers overall, but there are some that didn't agree with the feel of the mattress. Review the mattress specifics below for information on if this mattress will work for you.
These mattresses aren't ideal for everyone in terms of their support. Though there are some that prefer the feel of these mattresses, some have had issues with lasting alignment. If this brand is on your list, do additional research to ensure it works for your body.
Overall, edge support is extremely important to those with mobility issues. Others don't find it is to be a big concern. Customers have mixed reviews about the supportiveness of these mattresses so make sure to do added reading if it is important for you.
Having a mattress that lasts is essential for mattress buyers. However, with mattress brands aiming for higher profits, it is not always an easy attribute to find. That said, with great data on material quality, craftsmanship, and customers feedback, these mattresses are better than average when it comes to durability and will remain comfortable for over 5 years for most. But, some folks who are heavier may experience some degrading sooner.
Understanding owner satisfaction is a great way to target the right mattress. These mattresses have mixed emotions from customers. Some reported deep sleep and good comfort, but others reported discomfort and couldn't get to sleep with these mattresses. Read on to learn about the mattress specifics and hear from customers.
Most folks describe these mattresses as doing a good job supporthing their bodies, but others didn't always agree with the feel. For those that have wider hips and shoulders, take a look at the firmness levels and overall specs as you'll want to ensure that you're adequately supported.
For those that want a mattress they can sit comfortably on, these mattresses support most folks with good edge support. That said, some have had complaints so make sure to review more.
Mattresses don't provide as long-lived comfort as they used to. A mattress that continues to stay comfortable after 15 years is becoming rarer and rarer. That said, finding a long-living and comfortable mattress can save you thousands. Sadly, these mattresses have mixed ratings when it comes to durability. Many folks feel comfortable with their mattress and are happy, but others have issues with comfort on a quicker time frame than average.
I had great hopes for this bed; however, it is just too firm. Our former memory foam mattress lasted about 7 years, and my husband and I were beginning to have lower back pain because the bed had broken down and was too soft. Prior to that happening; however, we were very happy with the bed. Unfortunately, the manufacturer was no longer in business or we would have just purchased another.
After lots of research of reviews, etc., on the internet, I settled on the pacbed original 11." I was a little concerned about the only complaints being that the bed was too firm, but I thought we would try it and we could also buy a topper if it was too firm. First, the gel memory foam on the pacbed is different from our former bed, which conformed to your body. The gel memory foam simply depresses where you lay, more like a traditional spring form mattress, instead of enveloping your body. In addition, the three inches is not sufficient because you end up depressing through to the support foam, which is very hard. For reference, I am 5'7" and 145 lbs. Both my husband and I have had hip pain since purchasing this bed, and I can no longer sleep on my stomach. I have forced myself to sleep on my side with a pillow between my legs, which is the only way I can sleep comfortably and not wake up in pain.
We bought a 3" memory foam topper that was returnable (through another vendor) to get us through the 60 trial period, but it has made our bed ridiculously high (14") and while it does help relieve the pressure points, it just does not measure up to our old bed as far as comfort goes, and I still have issues with my arms falling asleep when I sleep on my stomach. Sigh. Unfortunately, this is going back when our trial is up in 30 days.
I also find it odd that I cannot figure out how to leave a review on their site. Perhaps they don't let you review until the full 60 days has past.
I'm giving this product 3 out of 5 for now. I suspect it will go down to a 2 unless it miraculously improves in comfort.
I researched the best I could online. SleepLikeTheDead.com appears to be, purports to be, a non-biased review organization. They rate this product higher than any other. And report 380+ customer reviews in part of their opinion.
"The ratings – based on 380+ consumer reviews gathered using an unbiased, accurate methodology – show how Bed In A Box mattresses compare to the average mattress."
Problem is, I can't find any customer reviews on the BedInaBox website. I can't find anywhere to leave a review on their website. I can't find any ling on the SleepLikeTheDead website to provide a review. So, I'll leave it here, with the other 5.
I purchased a twin for my son and a king fro myself. My son's mattress has no "off-gassing" smell. My mattress smells like it became moldy in the air vacuumed packaging, and is going on 5 days of a smell I can't sleep with. The smell has permeated my down comforter and I suspect I'm going to need to replace it.
My son says his mattress is fine and has no issues with comfort.
I have issues with my L5/S1. My previous mattress caused me discomfort. This mattress makes my back pain unbearable. I can't sleep through he night and have pain all day long. I am resorting to sleeping on the couch while I wait for the 60 day trial period to end.
The bed does not give in enough. My hips are raised while my L5 is forced down. It's basic physics. Even if you don't have L5 issues, this mattress will certainly encourage it. If I slept on my side, I'm sure it would not be an issue. I don't sleep on my side.
Not impressed. Not impressed with SleepLikeTheDead or BedInABox.
I can only hope that they don't expect me to ship this thing back to get the money back guarantee. I don't have the equipment to make it compact and vacuum packed that they do when they shipped it to me.
I LOVE this bed!!!!!! While shopping for a new mattress I wanted to try a non traditional online mattress retailor. I first tried CASPER beds and that bed was so uncomfortable I could only sllep on it for 4 nights before my wife made we change back to our spring mattress. This was our next bed and after a week we decided we would keep it for good. The customer service during ordering was great . I really liked the try in home no risk policy but dont worry you wont need to use it cause this bed is amazing. It is just as comfortable as the Temper-pedic beds I tried in stores. Give this bed a try whats the worst that could happen.
Arrived in a very manageably sized package, I didn't have any off gassing issues, and the bed is every bit as comfortable as I'd hoped so far.
Excellent..just what me and my wife needed
Not as comfortable as I imagined
We recently ordered the PacBed Original and a foundation, King, online. Ordering was straightforward and easy. Communication from Bed-In-A-Box was timely and done via email. Our mattress and foundation arrived within four business days. Set up for the foundation took about 20 minutes - directions were easy to follow and assembly was without hitch. Unboxing / unwrapping of the mattress was quick and again, easy, taking about 4 minutes. This king size mattress is a bit heavy and unweidly to move into place on the foundation but with two people it was done within 30 seconds. Total time to set up: 30 minutes! Note: There was no smell to the mattress.
The mattress feel is firm. You can barely feel another move, toss or turn, or get in or out of the bed. It did take a few days to adjust to the feel of the mattress and getting a quilted mattress cover helped in adding a bit of 'cushion'. The first few days my husband and I woke up stiff...though we believe that was due to staying in one position rather than tossing and turning or lack of support.
After two weeks sleeping on the mattress...we love it! It's comfortable. Neither of us toss or turn anymore. It provides quality support. When we need to replace our other mattresses, this will be the one we buy!
Bought this mattress to replace a pillow top mattress that was showing some wear and not very comfortable any more. Very pleased so far. Our son recommended bed in a box after he bought one for himself 2 years ago.
We recently purchased a 'Bed in the Box', everyone thought I was crazy, but the online research and reviews were great so we decided to give it a try - we are very happy with the mattress, the ordering process and delivery.
Great price. Quick delivery. Super comfortable ! My husband is up by 6:30 AM having never slept better!! Customer for like!
My husband and I love this bed. It is extremely comfortable and supportive, without being too soft. The warranty plus the 120-day money back guarantee are unheard of and excellent. I am so excited to have this bed for a long, long time!
Our 8 year old Tempurpedic no longer did the trick. Sore backs for both of us every morning. Our new mattress is great, easy to move and unpack, no off-gassing, and so comfortable.
Been sleeping on the mattress for several weeks now. I would call it firm. It's very comfortable for me as a stomach/back sleeper. I thought it might be too firm for my wife as she is a side sleeper, but she is happy too.
I'm not sure what I was expecting at first, my initial shock was that it was literally a bed in a box. From visiting with others about a foam mattress, we were told to 'break' in the bed by walking/jumping on it. Now the bed has settled quite nicely. We are sleeping much more comfortably and soundly. I truly wake up with few to zero aches. Overall, BedInABox was extremely easy to purchase from, quick to ship and so far a great product! I only hope it continues to get better through the years!
Very firm, very comfortable bed! No backaches! In fact, I like it better than our tempurpedic!
Comfortable, but a little firmer than I expected.
Have only slept on it 3 night due to being out of town. Seems good so far. It is an adjustment from sleeping on a inner spring mattress for 50 years. The mattress was a little firmer than I expected. I want to give it a good month before I can truly give it a thumbs up or thumbs down.
I bought this to replace my old mattress. It is a little firmer than I expected but overall nice mattress. I do sleep better.
initially my pacbed felt far firmer than my tranquility I had before, and its supposed to be the softer bed. after 1 week I think I like the bed but I really need more time to know for sure.
We've only had our mattress for 8 days, so it's a little difficult for me to give it a full 5 stars. I bought this mattress over my husband's mild objections, really worried it wouldn't work out. So far, it has. I'm sleeping much more comfortably than I have in a year. I'm a side sleeper and can only sleep on left side due to medical issues. I've developed arthritis in left hip. Happily, I'm not waking up in the night because of pain in my hip and feel rested and ache free in the morning. My husband is feeling more rested, too. The 2 things I'm not so happy about are the mattress seems concave. I actually feel like I could roll over to the middle when my husband gets in bed. I don't like that; what will happen in the future? Also, I can feel him move around. I was counting on this being motion free. I should have gotten a king and or a higher quality mattress. I've already recommended Bed in a Box to a friend.
My wife and I are sleeping much better since we got this bed. I haven't had any of the neck pains I used to have with our old bed. Setup was pretty easy and was accomplished without problem.
The bed came and was easy to assemble. We also bought the box spring which was fairly simple to assemble. The bed is firmer than I am used to
I explained that I was waking up every morning with back pain. For giving a company $1500, I would expect some kind of customer support. Instead I was told my mattress was past it's "try period" therefore there was nothing they could do. Many mattress companies offer a comfort guarantee. Not these guys. Regret my purchase 100%.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
The first year we were happy, after 2 years the mattress is HORRIBLE. I would avoid buying a mattress from them again
SO SO SO disappointed in the futon mattress we purchased along with a futon frame- which is just o.k. But I specifically ordered the highest end mattress thinking it would be the best quality. I wouldnt take this for FREE- Sagging, lumpy, cant hardley sit on this let alone sleep on it. We paid a lot of $ for this set and if there was a way to return and get my money back I WOULD in a heartbeat. Lets see if anyone responds.