Bed In A Box Mattress Reviews

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Bed In A Box

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The original BedInABox® is one of the original trend-setter brands to sell mattresses to customers in a box. Since starting, they have added mattresses in a variety of firmness options and pricepoints. With a focus on memory foam mattresses, their offerings have multiple layers of foam and range from 9'' to 13'' thick. Overall, customers like their mattresses at first, but there were some complaints about durability reported by some.

Mattress Score

Overall Score: 8.6/10

Customer Satisfaction: 8.8/10

Price Value: 8.9/10

No Back Pain: 8.8/10

Price: $399-$2598

Trial Period: 120 Days

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Bed In A Box's Specifics

Bed In A Box® offers a variety of memory foam mattresses that are shipped across the US. With a variety of firmness options, most customers can find what they are looking for in terms of initial comfort, but there were some disagreements about longevity and durability by some reviewers.

If long lasting comfort is a priority, take a look at our list of top rated mattresses, and specifically top rated memory foam mattresses for options that will ship direct and are highly rated by customers.

Quality of Materials

Bed in A Box makes memory foam mattresses that are made with CertiPUR-US foams so that they don't off-gas toxins. With a wide range of pricepoints, they use both higher end foams and lower-cost varieties. Some have described durability problems at times with these offerings.

The pros: Good variety of firmness options and competitively priced. Certified foams.

The cons: Some issues with durability reported by some sleepers.

Mattress Types

We'll go through their offerings below.

First, here is what's inside their Pacbed® Lite:

The Pacbed Lite is Bed In A Box's most affordable option and comes with two foam layers -- 3'' of gel-infused memory foam and 6'' of support foam. Overall, it is somewhat more expensive than expected for the layers and some had issues with durability.

Next, here is what's inside their Pacbed® Original:

The Pacbed Original is a two layer foam mattress that offers a thicker profile than the Lite. It comes with 3'' of gel-infused memory foam and 8'' of support foam. With a medium-firm mattress feel, most customers really like the feel initially. But, some customers had issues with durability.

Next, here is what's inside their Azul Mattress:

The Azul starts at $799 and comes at a medium-soft profile, ideal for smaller side sleepers. This mattress comes with three foam layers -- 3'' of gel-infused memory foam, 3'' of a transition foam layer that helps with pressure relief, and 5'' of high density support foam. These mattresses get good ratings from customers initially, but some had issues with durability.

Next, here is what's inside their Tranquillium Mattress:

The Tranquillium mattress is a firm option that starts at $999. It has two foam layers -- 3'' of gel-infused memory foam and 8'' of dense support foam. This firm option provides a bit of give on the surface layer and moisture whicking in its Tencel® cover. Ideal for stomach sleepers, it gets good initial comfort ratings, but some had issues with long lasting support.

Lastly, here is what's inside their Serenity Mattress:

The Serenity mattress is their most expensive, starting at $1299. It is a reversible mattress with both a soft side and medium firmness side. It comes with four layers of foam and a 2'' quilted top cover with phase change material. The layers below include a layer of 1'' gel-infused memory foam, 2'' of adaptive foam for pressure relief, 4'' of high density transitional foam, and 4'' of supportive base foam. From top to bottom, it is a softer mattress, but can be flipped for a medium-firm feel. This mattress gets good reviews from customers for initial comfort, but some had problems with durability.

Overall Comfort

One of the benefits of these mattresses is that they offer a variety of firmness options so that most sleepers will feel comfortable at first. However, there are reports of some durability issues for some sleepers that can cause some discomfort over time.

Firmness

Take a look at the chart above. For those that are side sleepers and average or smaller in size, you'll want a mattress that is on the medium-soft side, while those that are stomach sleepers will want a firmer experience. Those that are heavier in body size may exacerbate durability issues.

Back Pain Relief

Most customers describe a good amount of comfort at first, which should help align the spine properly. However, if durability issues arise, sagging could exacerbate discomfort.

Cooling

With the Tencel® and gel-infused foams, most sleepers should sleep cool. For those that are in very warm environments or are very warm sleepers, you may still experience some heat and need something more specialized for you.

Who Are Bed In A Box Mattresses Right For?

These are good considerations for those looking for foam mattresses. For those that are looking for long lasting comfort, take a look at our list of top rated mattresses, and specifically top rated memory foam mattresses for helpful alternatives.

Browse Bed In A Box Customer Reviews

Too firm

I had great hopes for this bed; however, it is just too firm. Our former memory foam mattress lasted about 7 years, and my husband and I were beginning to have lower back pain because the bed had broken down and was too soft. Prior to that happening; however, we were very happy with the bed. Unfortunately, the manufacturer was no longer in business or we would have just purchased another.

After lots of research of reviews, etc., on the internet, I settled on the pacbed original 11." I was a little concerned about the only complaints being that the bed was too firm, but I thought we would try it and we could also buy a topper if it was too firm. First, the gel memory foam on the pacbed is different from our former bed, which conformed to your body. The gel memory foam simply depresses where you lay, more like a traditional spring form mattress, instead of enveloping your body. In addition, the three inches is not sufficient because you end up depressing through to the support foam, which is very hard. For reference, I am 5'7" and 145 lbs. Both my husband and I have had hip pain since purchasing this bed, and I can no longer sleep on my stomach. I have forced myself to sleep on my side with a pillow between my legs, which is the only way I can sleep comfortably and not wake up in pain.

We bought a 3" memory foam topper that was returnable (through another vendor) to get us through the 60 trial period, but it has made our bed ridiculously high (14") and while it does help relieve the pressure points, it just does not measure up to our old bed as far as comfort goes, and I still have issues with my arms falling asleep when I sleep on my stomach. Sigh. Unfortunately, this is going back when our trial is up in 30 days.

I also find it odd that I cannot figure out how to leave a review on their site. Perhaps they don't let you review until the full 60 days has past.

I researched the best I could online

I'm giving this product 3 out of 5 for now. I suspect it will go down to a 2 unless it miraculously improves in comfort.

I researched the best I could online. SleepLikeTheDead.com appears to be, purports to be, a non-biased review organization. They rate this product higher than any other. And report 380+ customer reviews in part of their opinion.

"The ratings – based on 380+ consumer reviews gathered using an unbiased, accurate methodology – show how Bed In A Box mattresses compare to the average mattress."

Problem is, I can't find any customer reviews on the BedInaBox website. I can't find anywhere to leave a review on their website. I can't find any ling on the SleepLikeTheDead website to provide a review. So, I'll leave it here, with the other 5.

I purchased a twin for my son and a king fro myself. My son's mattress has no "off-gassing" smell. My mattress smells like it became moldy in the air vacuumed packaging, and is going on 5 days of a smell I can't sleep with. The smell has permeated my down comforter and I suspect I'm going to need to replace it.

My son says his mattress is fine and has no issues with comfort.

I have issues with my L5/S1. My previous mattress caused me discomfort. This mattress makes my back pain unbearable. I can't sleep through he night and have pain all day long. I am resorting to sleeping on the couch while I wait for the 60 day trial period to end.

The bed does not give in enough. My hips are raised while my L5 is forced down. It's basic physics. Even if you don't have L5 issues, this mattress will certainly encourage it. If I slept on my side, I'm sure it would not be an issue. I don't sleep on my side.

Not impressed. Not impressed with SleepLikeTheDead or BedInABox.

I can only hope that they don't expect me to ship this thing back to get the money back guarantee. I don't have the equipment to make it compact and vacuum packed that they do when they shipped it to me.

BEST BED FOR YOUR DOLLAR

I LOVE this bed!!!!!! While shopping for a new mattress I wanted to try a non traditional online mattress retailor. I first tried CASPER beds and that bed was so uncomfortable I could only sllep on it for 4 nights before my wife made we change back to our spring mattress. This was our next bed and after a week we decided we would keep it for good. The customer service during ordering was great . I really liked the try in home no risk policy but dont worry you wont need to use it cause this bed is amazing. It is just as comfortable as the Temper-pedic beds I tried in stores. Give this bed a try whats the worst that could happen.

Very satisfied.

Arrived in a very manageably sized package, I didn't have any off gassing issues, and the bed is every bit as comfortable as I'd hoped so far.

Excellent.. just what me and my wife needed

Excellent..just what me and my wife needed

Three Stars

Not as comfortable as I imagined

We recently ordered the PacBed Original...

We recently ordered the PacBed Original and a foundation, King, online. Ordering was straightforward and easy. Communication from Bed-In-A-Box was timely and done via email. Our mattress and foundation arrived within four business days. Set up for the foundation took about 20 minutes - directions were easy to follow and assembly was without hitch. Unboxing / unwrapping of the mattress was quick and again, easy, taking about 4 minutes. This king size mattress is a bit heavy and unweidly to move into place on the foundation but with two people it was done within 30 seconds. Total time to set up: 30 minutes! Note: There was no smell to the mattress.

The mattress feel is firm. You can barely feel another move, toss or turn, or get in or out of the bed. It did take a few days to adjust to the feel of the mattress and getting a quilted mattress cover helped in adding a bit of 'cushion'. The first few days my husband and I woke up stiff...though we believe that was due to staying in one position rather than tossing and turning or lack of support.

After two weeks sleeping on the mattress...we love it! It's comfortable. Neither of us toss or turn anymore. It provides quality support. When we need to replace our other mattresses, this will be the one we buy!

Bought this mattress to replace

Bought this mattress to replace a pillow top mattress that was showing some wear and not very comfortable any more. Very pleased so far. Our son recommended bed in a box after he bought one for himself 2 years ago.

Bed in a Box

We recently purchased a 'Bed in the Box', everyone thought I was crazy, but the online research and reviews were great so we decided to give it a try - we are very happy with the mattress, the ordering process and delivery.

King size Pacbed

Great price. Quick delivery. Super comfortable ! My husband is up by 6:30 AM having never slept better!! Customer for like!

The best!

My husband and I love this bed. It is extremely comfortable and supportive, without being too soft. The warranty plus the 120-day money back guarantee are unheard of and excellent. I am so excited to have this bed for a long, long time!

happy back

Our 8 year old Tempurpedic no longer did the trick. Sore backs for both of us every morning. Our new mattress is great, easy to move and unpack, no off-gassing, and so comfortable.

Good Buy

Been sleeping on the mattress for several weeks now. I would call it firm. It's very comfortable for me as a stomach/back sleeper. I thought it might be too firm for my wife as she is a side sleeper, but she is happy too.

So Far So Good...

I'm not sure what I was expecting at first, my initial shock was that it was literally a bed in a box. From visiting with others about a foam mattress, we were told to 'break' in the bed by walking/jumping on it. Now the bed has settled quite nicely. We are sleeping much more comfortably and soundly. I truly wake up with few to zero aches. Overall, BedInABox was extremely easy to purchase from, quick to ship and so far a great product! I only hope it continues to get better through the years!

Love it!

Very firm, very comfortable bed! No backaches! In fact, I like it better than our tempurpedic!

Nice mattress and cover, but it's firmer than I expected.

Comfortable, but a little firmer than I expected.

New Bed

Have only slept on it 3 night due to being out of town. Seems good so far. It is an adjustment from sleeping on a inner spring mattress for 50 years. The mattress was a little firmer than I expected. I want to give it a good month before I can truly give it a thumbs up or thumbs down.

I bought this to replace

I bought this to replace my old mattress. It is a little firmer than I expected but overall nice mattress. I do sleep better.

Too Early to tell

initially my pacbed felt far firmer than my tranquility I had before, and its supposed to be the softer bed. after 1 week I think I like the bed but I really need more time to know for sure.

Pretty Darn Good!

We've only had our mattress for 8 days, so it's a little difficult for me to give it a full 5 stars. I bought this mattress over my husband's mild objections, really worried it wouldn't work out. So far, it has. I'm sleeping much more comfortably than I have in a year. I'm a side sleeper and can only sleep on left side due to medical issues. I've developed arthritis in left hip. Happily, I'm not waking up in the night because of pain in my hip and feel rested and ache free in the morning. My husband is feeling more rested, too. The 2 things I'm not so happy about are the mattress seems concave. I actually feel like I could roll over to the middle when my husband gets in bed. I don't like that; what will happen in the future? Also, I can feel him move around. I was counting on this being motion free. I should have gotten a king and or a higher quality mattress. I've already recommended Bed in a Box to a friend.

Sleeping much better than before.

My wife and I are sleeping much better since we got this bed. I haven't had any of the neck pains I used to have with our old bed. Setup was pretty easy and was accomplished without problem.

Very firm

The bed came and was easy to assemble. We also bought the box spring which was fairly simple to assemble. The bed is firmer than I am used to

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Disclaimer

Mattress shopping is an oftentimes tedious and mundane task. This site's sole purpose is to make the decision making process faster and more efficient. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Like all things you read on the Internet, understand there is no better judge than yourself. When it comes to your own comfort, your own body is the only North Star. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. We are not doctors -- if you have a medical condition, please consult your doctor.

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