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Bed Boss is a hybrid and memory foam mattress brand that is focused on doing social good. They support local charities that help childrens and families. Their mattresses are price competitive, while still being in the quality range. They use CertiPUR-US foams so they don't offgas nasty toxins, and most customers like their Bed Boss, but some had issues with durability.
Raymour and Flanigan sell a variety of mattresses including many name brands, but they also sell mattresses under their own label - Bellanest, which is a line of extremely affordable mattresses. Their mattresses come in either memory foam or hybrid varieties, and most find them comfortable though there are some that claim durability issues.
Based on our aggregated reviews and our scoring method, we recommend Bed Boss in this match up!
See Our Full Review of Bed Boss
Bed Boss: 7.6/10
Raymour And Flanigan: 7.4/10
Bed Boss: 7.6/10
Raymour And Flanigan: 7.4/10
Bed Boss: 7.6/10
Raymour And Flanigan: 7.5/10
No Back Pain:
Bed Boss: 7.5/10
Raymour And Flanigan: 7.4/10
Bed Boss: $415-$1775
Raymour And Flanigan: $219-$759
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Raymour And Flanigan:
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Customer reviews can be difficult to get at and even harder to understand -- especially with some companies focusing heavily on protecting their reputation. Customers, unfortunately, don't always feel great about these mattresses. There are still folks that are content, but others who are really not. Read on to understand the specifics of the mattresses.
Support isn't equal to firmness. Deep support and spinal alignment is essential to a healthy night's rest. Sadly, not everyone thinks these mattresses are truly supportive. Most folks find the mattress to be supportive at the beginning, but some felt like they weren't supported as time went on.
For those that need to sit on the edge of their bed or roll to the side, even edge support is very important. These mattresses do well with edge support at first, but some didn't think that it was as comfortable long term as they had wished.
These mattresses may not be as durable as you would hope after buying. Some sleepers have had problems with feel and durability over a shorter than average time. If you are searching for a mattress with lasting support and are of a heavier build, these mattresses may provide good comfort initially, but make sure to do some more research before buying.
Some sleepers are comfortable with their new beds, but others were not as satisfied with how the mattress made them feel. Despite those that are cozy, this means that these mattresses have lower than average customer satisfaction. Below you will find more information from customers on the specifics from these mattresses.
In terms of providing comfortable support for everyone, these mattresses get mixed reviews. Some customers feel comfortable with these mattresses and that they provide good support, but others didn't feel entirely comfortable. If you are someone who is above average in weight or has wide shoulders or hips, you should take a look at more reviews to make sure you find the right match for you.
Edge support is an essential attribute for those that like to sit on the side of the mattress. Some customers may find that the edge support is not as capable as they would hope.
Getting a mattress which has lasting comfort is what buyers are after. We all wish that our mattress would be just as comfortable a decade later as it was the first day. However, these mattresses are not rated well by some reviewers on durability and some have experienced breakdown after only a short time. If you are thinking about using this mattress nightly, read through the customer reviews and return policies to make sure that you are secure in your purchase.
We've only had this mattress for a couple of months now so I can't yet speak to its longevity, but it seems extremely durable (we bought a king size and it's SUPER heavy). This is hands down the most comfortable mattress I've ever owned. It also does not seem to sleep hot, which is nice. It is definitely quite "cushy", but not overly so. My husband tends to prefer a firm mattress but loves this one. I couldn't be happier with it. Disclaimer- you will not want to get out of bed in the morning!!View More Reviews
Love it. Amazing how it is delivered so small yet grows to full size once opened. Definetely a firm sleeping mattress.
I went into a well known mattress store and fell in love with a temperpedic bed. However I couldnt justify spending four thousand dollars on a mattress. I started doing research and came across this bed and after further research on the brand we narrowed it down to this mattress. We love it! Great price and the bed is better than the one I fell in love with originally.
I had purchased the Visco Heir ET, but found it to be to firm, the ET is a fine mattress, I just found when I first would lay on it it seemed soft and then it would compress and then it felt to firm. It also would compress and then it seemed I was in this pocket which made it a little difficult to turn over which I do a lot. I contacted Jeff at Mattressezzz and they were just great. They made all the arrangements to have the mattress picked up and after discussing it I decided on the Revolution mattress. Jeff kept in contact with me, sent me all the information I needed to return the other mattress and had the Revolution sent out which was delivered quickly. He did not even charge my card until I had gotten the mattress. I also ordered the sheets and pillows. I waited to write a review for about 3 weeks because it takes time to adjust to a new mattress. MY old mattress was an innerspring that was more than 20 years old so I really needed a new one. I would wake up every day with so much pain in my back and hips I had to get out of bed even if I had wanted to rest longer. I did have a topper on that mattress and I have put it on this mattress just to make is even softer and to protect the mattress. I absolutely love this mattress, it is soft but firm and I do not sink down in it so much that I am in a pocket and have difficulty turning over. I wake in the morning and just want to lay there and not get up and the pain in my back and hips is gone. The micro fiber sheets are so comfortable and fit the bed well. This company is just super, probably the best customer service I have ever received. Jeff even called after I had the mattress 2 weeks to be sure I was happy with it. I might suggest if you have any concerns before you order that you give them a call, they are so helpful and straightforward that they can help you make the right decision the first time. This mattress is comparable to the best Tempur Pedic that sells for over $8,000 so if you can afford this mattress I would recommend it. If the Tempur-Pedic is more comfortable I do not think I would want it, I would never get out of bed. Give yourself some time to adjust to it, when I first got it I was not sure I liked it, but now I love, love, love this mattress and the people at Mattressezzz were wonderful.
We've had this mattress for about a year and half now. I wanted to give it some time before I left a review. We LOVE this mattress. It has helped with my husband's back problems while he sleeps and it's just overall so comfortable. The only thing we regret is not uprising to a king size, which we may do in a few years and hand this one down to my son.
I have slept on very high end mattress's and have become very used to the way they feel. I have had 'PILLOW-TOP'S', I've had the SERTA Sleeper Captiva I used for 16 years - it was a very good mattress. My wife and I were ready for a new one, and the lady at store kept talking about the memory foam mattress's and how great they were, her husband and she sleep so much better now...yadda, yadda, yadda...my wife and I were sitting on the Vesco Revolution mattress, and it just felt very different than the 'springyness' we were used to...it didn't bounce...it felt weird.
Because the sales lady recommended it so much and we were not ready to go shop 4 different stores, we bought the memory foam Vesco Revolution...we are now in week 3 of sleeping on it. IT IS AWESOME...ONE OF THE BEST BUYS I EVER MADE! My wife is happy because she doesn't feel me move through the night like she used to. I'm happy because i really feel I reach another whole level of sleep...great buy!
Spent close to 2k for a king size mattress. Slept great for the first year. Year two however we found the foam to be worn and less firm and resilliant. Soon, my wife and I were sleeping in our own seperate bowls. It got so bad that we would wake up numerous times a night because our limbs were numb. Warranty wasn't recognized because it was not a factory defect but normal wear. So here I am, 2 years into a new mattress and I have to buy another one. These are cheaper than most, but you get what you pay for. I'll never do business with bed boss again.
I love this mattress!! I have pretty bad scoliosis and this bed is so perfect for it! It is supportive and yet so soft! It took a few nights to get used to it, but I LOVE IT. I feel like it stays warmer than spring mattresses, which is a plus for me! I also had surgery on my neck and have an artificial disc around my C5, and this bed along with a memory foam/latex pillow have been heaven for me! I have had the bed for over a year now and I still love it! I don't feel like there are any imprints in it at all!
I bought a Bed Boss from Furniture Solutions on July 25th, 2016, and I'm sorry to report that I am thoroughly disappointed in this mattress. I wake up every morning in such severe pain, that I can't put on my own socks. When I lie down on the mattress, I feel the small of my back curve in an unsupported fashion - like I'm lying in a hammock. I don't know how it felt comfortable on the showroom floor for 15 minutes when I tried it out in person prior to my purchase.
I slept on a TempurPedic for 10 years from 2006-2016, so I'm no stranger to "memory foam" - I only replaced it when it reached the end of it's usable life. I wish I had not strayed from the major namebrand. The marketing claim that this bed and TempurPedic's GrandBed are similar in everything except price - is simply false.
I spent a lot of time and effort doing research prior to my $1,250 purchase, and I'm just thoroughly disappointed that I'm now going to spend $2,000-$3,000 with TempurPedic to avoid becoming disabled (I know that sounds like hyperbole, but it's pretty accurate to describe not being able to bend at the waist to put on your own socks & shoes). $2,000-$3,000 on top of my $1,250 purchase from Bed Boss under 6 months ago.
To my friends searching for memory foam mattresses, I'm advising them to a) stick with TempuPedic or b) Select from one of the dozens of alternatives that stand behind their products with 90- or 100-night Comfort Guarantees (e.g. Casper)
I'm uploading pictures to prove that I actually own this product. I have no connection or affiliation with TempurPedic or any mattress/bedding store or manufacturer.
The manufacturer ended up contacting me, but no resolution was ever reached. I ended up selling the mattress on Craigslist for $100, losing over $1,100 in this experience.
I was thoroughly impressed with Visco Revolution, it surpassed all expectations. It's a high quality product for a great price. The bamboo infusion makes all the difference. Definitely a good choice.
I am happy to say that I am enjoying my new mattress. It arrived on November 20, 2012 and it is a great improvement from my old spring mattress. I was experiencing lower back and hip pain with my old mattress, now with my new mattress my pain has been relieved. I will keep you all posted on the comfort over the months to come.
It is now April 6, 2013 and I have been enjoying my mattress plenty! It is just as comfortable as I imagined, but I wish it would not get so hot. I am hot-natured and this may be part of the reason. I think if you are cold-natured you will be in heaven with a mattress like this. I may be looking into getting a cooling comforter of some sort.
we have been using this mattress for last 4 days and this has been the best mattress we have purchased so far in our life. one of the main reason we were looking in the market for a new mattress was due to my back problems and waking up unrested. i have not felt this good since sleeping on this mattress. my back does not heart in the morning and i have not woken up in the middle of the night due to the same. feel well rested now in the morning when i wake up! This is a great value for money.
Terrible! I get worse sleep here than I did on a 10 year old inner spring. If this is how all memory foam is then it should be trashed. Takes an hour to get to sleep and wake up all through the night. Do not buy this.
Update October 2nd. Bed is still bad. I'm going back to inner spring. Once you wear in a spot good luck sleeping anywhere around it bc u will just roll back. A good example is go outside and sleep with half ur body on the curb and half in the street. It's about that good.
Amazing mattresses at an affordable price!
Kristen is amazingly helpful and a great representation of the store. The mattresses cannot be beat for comfort and value.
I've had mine for almost 2 years. At first it was amazing. I'd never slept better. Within the first year I was sleeping in a crater. Trying to get up in the mornings looks much like a turtle rolled on its back trying to get turned over. My whole body hurts when I wake up!! I'd leave zero stars if I could!
I first purchased a BedBoss mattress because it was the most comfortable mattress in an entire store. It was priced well so I took it home. I had the best sleep for more than 5 years before it started sagging. I eventually had to stop sleeping on it. Recently, I contacted the company and they promptly sent me a replacement and all I had to pay was shipping. I've had nothing but positive experiences with the company and they have outstanding customer service.
Bought it about 3 years ago and we are shopping again for a new mattress now. We are waking up with back aches and unfortunately just don't think the bedboss is for us anymore. Had high hopes it would last us longer.....
My boyfriend had the visco crown pt twin and we both loved it! Best mattress I’ve ever slept on. Now we’re just trying to find it in a queen. We don’t love the prices we’re seeing but it’s such a good mattress. Keeping our eyes out for sales!
Worst company ever. I ordered an adjustable base from them. Received confirmation, a tracking number, and notice of shipment. Two days later I get an email saying they miscounted their inventory and they didn’t even have the frame. Strange since it had supposedly already shipped. They said they refunded me. I have yet to receive my money. They were kind enough to suggest I purchase another frame that was four times the cost of the original. when I asked if they would give a discount since they made the mistake, I was told that wasn’t an option because of the price difference. So I should pay it, but they won’t. Ridiculous.
No pressure shopping experience, Amazing prices and great products!
Great mattresses and customer service. I can’t say enough about how great the service is. We will soon have 2 of their mattresses and will definitely purchase from here in the future.
I highly recommend the Bed Boss. Their customer service is outstanding, Ms Tod and the whole team delivered fabulous service when I needed some accessories to refit my adjustable base to a new bed frame. The process took several days which was not an issue since I was not pressed for time and I was kept well informed along the way....their communication was also quite superior. Thank you; you all rock!!
I can't put into words the level of professionalism I experienced at Bed Boss. I will never shop anywhere other than Bed Boss for my sleeping needs. Absolutely exceptional experience I will share with all my friends and family. Thank you so much Ben!
My husband and I bought a mattress 2 yrs ago. The worse sleeping mattress we owned. I had constant body aches. We bought a Bed Boss a week ago and its the best sleep we've had in 2 yrs. I am so glad the dealer had me to test it. After laying on it 30 minutes, I knew that was the mattress I would buy. I highly recommend it.
I ordered my Heir mattress from Brooke last week and it came in yesterday! Best night of sleep I have had in a long time. I am very impressed with the quick shipping and delivery, great customer service, and of course the mattress! I'll be spreading the word to all of my friends and family!
The Bed Boss has some of the most awesome mattresses I've ever seen! They put so much care and quality into how they're all made, and they last so long! Five stars for days!!!
I have had mine for about 3 years....we sleep in 2 huge craters. I have 3 pillows that go from below hips to shoulder to attempt to fill on my side plus a 4 inch other brand memory topper. I would love to hear from the company!
I've had a king and a full Bed Boss mattress for four years and love them. We sleep better than ever and don't have back and neck pains when we wake up the next day. The pillows we have are wonderful too. Thank You
We have had our Bed Boss for about a week now and have never slept better! Both my husband and I have back and neck issues and wake up every morning now completely rested.
A couple of years ago I suffered from a bulging disk. Since then I haven't been able to sleep on my back.....until now. The mattress from Bed Boss is the ONLY mattress that I can sleep on all night.
Love my Bed Boss its a Visco Heir ET and its the best Investment I ever made.I have slept on it for 4 years and it still feels as good as when I Purchased it new .Thanks for making a Great Mattress
Just ordered our 2nd set of bed boss contour pillows. Thank you andrea for being sweet and helping me with my order. These pillows are the BEST around. Cant beat them!!!!
Quality sleep products, great value and a wonderful support staff make The Bed Boss the perfect match for retailers who care about their customers!
My wife and I have the Hybrid Sleep and LOVE IT! We have recommended it to several of our friends who have also purchased it and love it as well. We now have all Bed Boss pillows too. Have never slept better and we miss our Bed Boss mattress every time we travel... can't wait to get home and sleep in our bed.
I owned a tempurpedic...was not very Happy with it..ended up purchasing a BEDBOSS heir et and four years later I'm still in love with it. Best bed at the MOST AFFORDABLE price out there folks.
Scott is amazing and wonderful to deal with. Bedboss is a good co. and has all the bed needs you could want.
Been sleeping on my boss for a couple years now. .omg..I love it..so glad I found ur products. .yes I have pillow to ..best bed iv ever slept in..I hate when I travel cuz I can't sleep in another bed..lol..customer for life. .
The best customer service in the industry hands down!
Promt Customer Service, quick resolution of my concerns, by Scott, and Steve.
My husband and I were not sure if we would like the new mattress but turns out it's perfect. We are sleeping better and loving the new memory foam. Thanks for the help R&FView More Reviews
We were a little scared to change from a mattress with springs to the new memory foam. WOW, what a great choice though. The memory foam conforms to your body and is so comfortable. The aches and pain of growing older have disappeared when sleeping on this mattress.It just supports your every need when you sleep. Would buy this mattress again in a minute after using it! Thank You Raymour and Flanigan
My mother bought a mattress 1 and half years ago. They came out, checked the mattress, told her she wasn't getting a new one cause she sweat on the mattress. Only took pictures of where she sweat which was one spot, it's not like they are going to resell the mattress. And they should correct the guarantee that if you sweat don't call us. Some guarantee they have. They didn't even check that the mattress was sunk in on both sides. When I sat on it I fell in it. And we have rotated the mattress. I will never buy from them again and I will tell all my family and friends as well. Thanks for nothing Raymour and Flanigan.
I am writing to this hoping someone on top will hear me out and re-consider the sales tactics. Your employees are salesman, not doctors. Customer knows best. After 9 wonderful years of having my 'firm' bed from Sleepy's it was time for a new bed. I would have returned to Sleepy's for my mattress needs, but they closed down their Waterbury, Ct. location. And so, because I had done business with R&F in the past with furniture, I thought I'd try buying a mattress from R&F.
Now from my sleeping experience, which is above all other professional bedding experiences, I was determined on getting me another 'firm' bed. Who knows my back more than my back? So I walk into the Waterbury Location and immediately I was approached by a sales rep. I told her that I am looking for a mattress. As we walked to the back of the store, she asked what type of mattress I had in mind and I told her a firm mattress. She then begins to ask me what side do I sleep on? I told her that I am a side sleeper. She then said, that for a side sleeper plush is the recommended mattress. I told her well thats against everything I believe in. I then told her, that I walked into R&F with my mind set on buying a firm mattress due to my previous mattress experience. She has me try out two plush queen beds.
One was too soft, but the other at the time felt like it may have been what I needed. She says, I'll give you 15 minutes on the mattress and I'll come back to see what you think. She comes back to what felt more like 10 minutes and asked what did I think. (I now know a mattress decision takes way more than 15 minutes.) I told her the mattress does seem that it will do the job. Plus, hearing all she had to say about plush being for side sleepers made me feel like I may have been wrong with my own idea of a firm bed. Even a manager came by to help me understand that side sleepers use plush. He even stated, 'firm is one of the most returned mattresses.' They also convinced me to buy the platinum warranty just in case it doesn't work out. I make the deal. What a regret!
I should of listen to my body! The bed arrives and my first night on it was great! But on the 3rd day, I woke up with with a stinging feeling on my hip side. I went back to R&F and spoke with the manager and he said, it may be that my body is adjusting to the bed and that I should give it more time because I have platinum coverage. I leave thinking he may be right about me adjusting, so I go back home. But I now see, more time sleeping in a bed that wasn't for me wasn't good advice, medically speaking. Even a healthy back can get harmed sleeping on a bad mattress. The manager who said I should give it more time was really saying to me, leave the knife in your hip some more, I'm sure your body will adjust. What ridiculous advice from him having no medical background, and stupid on my end to have listened! About a week later with sleepless nights and painful mornings, I wake up in tears and in much more pain.
Now, I went back to the Waterbury location. I see the same saleswoman and I tell her please get me out of this bed. She says, she's gonna get the manager. I think his name was Jim. I don't know what was with Jim that day, but he would not listen to my experience with this plush bed. It seemed as if he was upset that I was exchanging my bed and would not give me his ear. I wanted to give him my reasons on this whole plush idea for side sleepers may not be for EVERYONE. I wanted to tell him my experience on this plush bed and that maybe what is recommended may not apply to all customers. (During my research on mattresses, I read an article that strongly agrees that firm bed is for side sleepers) But seeing that Jim was acting irritated and insensitive to me, I felt so offended that I left pissed off out of the store and made a complaint to the customer care department of R&F on the manager of the Waterbury, Connecticut location.
Hours after walking out. I received a call from Newington, Ct R&F. The manager tells me that he heard through the district manager that I needed help exchanging my mattress and that he wanted to help me out only if I come to the Newington location. I wasn't too happy about the half hour drive there, but I really needed this issue to be resolved and was willing to invest my own time. The manager there was awesome. He heard me out and even agreed with me that the plush idea for the kind of built size of a man I am wasn't a good bed referral. A Firm mattress should of been recommended, due to my size and previous experience with a firm mattress.
I also expressed to him that I had wished I made the first decision or first mistake on my bed and not R&F. I felt now my warranty will be used up on what I believe was R&F fault by not listening to me before the initial sale, and the complaints after the sale. He told me not to worry. He will waive the 95.00 delivery fee and make this sale like a first time sale. But that if I don't like the new firm mattress, then I would have to pay the 95.00 for delivery. I agreed. I was very happy to know I finally am going to get some real sleep... not so fast!!
Here's the topper!! The second bed arrives. The delivery guys begin moving the bed out of the truck. One of the guys is out of the truck and the other is inside the truck sliding the bed out. When the bed was about to exit the truck, the guy inside the truck lets the bed drop to the ground. The bed bends at the corner due to the impact. I immediately said to the guy, 'Hey!, thats a thousand dollar bed and you shouldn't of done that. And especially in front of the customer, me!' I asked the other delivery guy in Spanish, because he knew little English, what happens if I reject this bed and don't sign because I seen the way my product was handled and now I'm concerned it may have been damaged? He replied, 'It'll be ok. You should see how we handle them at our warehouse.'
I was shocked that he said that, but at the same time I thought maybe the beds can handle such abuse so why fuss for another one. My new mattress is gonna get abused at the warehouse, like the driver said, before I even see it anyways. They put the bed down, I inspect it and lo and behold!! Now, theres a visible hump in the middle of the bed and a slope on the top corner of the bed where the driver let the bed drop. Complaint was filed again on the drivers handling of my product and his remark about how they handle all other mattresses at the warehouse. Finally, I am hoping this matter falls in the right hands and that I am dealt with immediately. I will be continuing my complaint until I am heard. If not, I will do whatever it takes so that I am heard.
**Update** 08/12/17 A foam mattress was selected and extremely discounted due to my awful experience with R&F. Two months later the foam mattress is not holding up. It feels like a plush foam now. My hip pain is still there. Very uncomfortable at night with both the bed failing to support me and also my hip waking me up at night. For the record, I've never had a left side hip issue. I hope there is no long term damage done to my hip. My advice stay away from this company. Their sales tactics is too aggressive, especially on a product that takes time to make a decision on. They're after your pockets with their aggressive sales tactics, and not after your well deserved beauty rest. I recommend going to an all mattress store next time.
After purchasing a mattress from the Raymour and Flanigan Store in Brick, NJ it was delivered with a fee to my residence. After sleeping on the mattress I began to get suspicious of the mattress I received. It did not seem to be the ultra firm mattress I purchased at the store. After researching my bill and the tag on the mattress I was able to confirm that the mattress was indeed not the one that I purchased! In fact it was a totally different brand.
I went to the store that I purchased the mattress at in Brick, NJ to discuss the problem. Come to find out they said that they don't even sell that brand mattress that I received upon delivery to my house. So they basically told me that I might have switched up the mattresses and tried to scam them! They were unwilling to give me any compensation and the accusation that I was trying to scam them is ridiculous! Lesson learned DO NOT BUY FROM RAYMOUR AND FLANIGAN!!!
I am an Interior Designer. I ordered this mattress for a rental house in Southampton. This is a mattress that will last. It is firm however the top is cushioned and soft-- without a pillow top! I find that pillow tops tend to sag or loose their plumpness ( usually on one side) pretty quickly so I never buy them. It is a high mattress so make sure you measure how high you want your bed to be. Go with the 5" box spring and if you need it lower go with a Bunkie board.
I need a firm support, but also have a 5" memory foam from my previous bed on top. The combination of the two works best for me. The pillow tops do not offer me enough firmness. I am very happy after 5 days.
The original box spring ordered was too big; the team from R&F returned the following day with a replacement.
We purchased this recently for a spare bedroom in our home. It's been used by guests of ours and the tell us how much they like it and how comfortable it is. We are very pleased with our purchase!
I sleep on this every night, and i'ts very comfortable. It was worth the money.
We need a bed for our guest room. Because my mother-in-law will be using it has to be comfortable but will not be an every day bed. This fits the description for us. We got it on sale for $500 and at that price it is a steal. Great for the price.
I love this mattress comfort height is excellent. Love the split box spring easy to get into my apartment. Would recommend to all my friends.
Great product for sleeping Dream comes easily You will like this when you use this for your real life You can happily sleeping in this bed
First night great sleep in 10 years! I didn’t know what I was missing.
Finally a bed I can enjoy to sleep in. Exact firmness I’ve always wanted and the height ratio is solid
Great mattress and great company to deal with. Delivery and set up and removal was so great and fast.
This mattress is amazing is like sleeping on clouds if there were such a thing.....
I am truly in love with our new mattress. Previously I owned a plush mattress but my husband and I experienced lower back discomfort and tightness in the morning. We decided it was time for a change and that we needed something more firm. We tried out 5 mattresses in the store within our price range and decided to purchase the Bellanest Imperial Firm King Mattress. We could not be happier, it is the perfect amount of firm for us and we no longer wake up with lower back pain. Also as first time owners of a king bed we are loving all the extra room. This mattress was a great find at a good price, and I absolutely reccomend it to anyone looking to switch from plush to firm for extra support.
Wooo This is the mattress that I need to sleep the whole day. Delivery and attention in Raymond and Flanigan is the best experience ever!!
So far I believe it may have being too firm for my wife as she is saying her back hurts. For me is ok no problems at all. After all for me is an ok matres.
Very nice. Bit more in height than old mattress. Having a disability,little harder getting on it. My shoulder & neck pain is 90% less now in the morning. For the on sale price&comfort, it's great!
Great mattress for my back pain. Very comfortable after a hard day of work. My wife neighbors came over and laid on it and tested it out. They will now head over to Raymour and Flanigan to purchase the same mattress. One of my neighbor bought the bedroom set this mattress was sitting on in the store now she's going to go back and get the mattress and box spring for the complete set.
Very comfortable and helped me sleep through the night!! No more back pain!!!
Just in love with these mattresses it is so comfortable I bought a queen size for myself and this full size for the guest room. So far it is doing wonders I just don't want to leave my bed in the mornings it was indeed a great buy.
This mattress is a little too firm for me. I would like to have had it a little softener. Thank you for your prompt service.
I just received my mattress. Right now I have mixed feelings about it. The majority of my life I have always slept on a super firm mattress. This is the first new mattress I'm sleeping on in over 10 years. I selected the Bellanest Firm but it does not feel firm. Not exactly soft but not really firm. It is nice, well made and I have no problem falling asleep. I'm getting use to it. I'm happy to have a well made new mattress. The Raymour and Flanigan sales person was very helpful. I would not describe this mattress as firm. A bit cushy.
I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). I was told that I had to wait 30 days to exchange the mattress. So, I had to either sleep on the rock hard mattress for a month and damage my lower back or sleep on a different bed. I told the manager of the store that the bed was not close to the one I tested in the store. He told be the demo beds in their showroom were beaten up, and they couldn't be relied on to know how soft or firm the actual beds would be that are delivered to the home. I described the factory defect with the base, and was told that usually customers are forces to have the base manufacturer (reverie) service their own products an R&F doesn't get involved, but he would make an exception and replace the defective base I received when I switched out the mattress. R&F sells the lowest model of the reverie base with their beds. These bases are very cheap, and R&F does not back them up. Instead, they refer customers to reverie for service. Reverie's customer service is extremely slow, and their reps do not have basic knowledge of the products. So, if you buy a bed from R&F you should plan on replacing the base in short order, or sign on to endless negotiations to get the base repaired. So, about 2 weeks after receiving my "new" bed from R&F I am stuck with a broken base and a concrete slab to sleep on. R&F refuses to address the problem until another 2 weeks passes (even though they delivered a defective base to my home and a bed that is not even close to the one I tested in their showroom). Classic bait and switch. In the meantime, I am sleeping on an old bed in a spare room and storing their defective products. I only have the manager's promise to replace the base and approve the switching out of the mattress in a week. If the next mattress turns out to be different than the beat up ones in their showroom, I am stuck. By far the worst experience I have ever had with a purchase of a bed. Also the most expensive bed I ever bought, close to $4000 and counting so far. Basically money and time wasted. My last rodeo with R&F.
I bought this mattress for a new apartment we were building we just moved in 2 weeks ago, we can not get a decent night sleep on it, its hard as a rock and not at all like the one we tried in teh store, upon going to the store, we were told since we didn't buy a mattress protector(which is a scam as we weren't offered any to buy or even say we didn't want it, they wont do anything the mattress is hard as a rock, they all lie when they tell you you can try it out and the if you do not like it they will retirn , so much for their 5 year warrantee, do not ever trust this chain
It is now 1 year since we purchased a brand new king sized mattress and adjustable bed frame from R&F. We did purchase the Platinum Protection Plan. The purchase process was good but since that day, all downhill. First, the assembly and installation of the bed frame was bad. The assembly was done wrong which resulted in the bed frame being stuck with the head and feet positions elevated. 136 minute wait on the Platinum Protection service line before I gave up and called Reverie. They instructed me on how to lower the bed, re-program the remote which then identified the problem as a bad remote. Since it was just installed I had to go back to R&F. Called service again and was told to expect a call within 48 hours. Nothing. Called the store and received a call back at the end of the day. A new bed frame was going to be delivered. Wow, great (or I thought). Bed frame delivered and assembly team identified that the first frame was assembled wrong. New frame in and all good, well only for so long. This weekend when I tried to raise the head of the frame, no response from the remote. Changed the battery and still nothing. Crawled under the bed to go through the re-pairing process and noticed that the control box light was off. Tried calling R&F as we have a Platinum Service contract. Got voice mail and left a message. After my last experience, called Reverie customer support and left a message there. Reverie called back a few hours later, walked me through some trouble shooting and their first thought is a failed control box. Now per the R&F Platinum Service agreement, that gives me a new bed frame. Let's see if R&F ever calls back. Reverie however is sending me a new control box (they were willing to have a service technician come to the house but given COVID and the Pandemic, trying to avoid unnecessary people in our home) and I will install myself. Now I have to figure out how to get my money back from R&F on the Platinum Protection Program as it is a waste.
Don't buy here....mattresses are defective and dirty...box springs don't match