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Bed Boss is a hybrid and memory foam mattress brand that is focused on doing social good. They support local charities that help childrens and families. Their mattresses are price competitive, while still being in the quality range. They use CertiPUR-US foams so they don't offgas nasty toxins, and most customers like their Bed Boss, but some had issues with durability.
With showrooms in Colorado, Innomax is a sleep company famous for its over-the-phone business model. They specialize in air, water, foam, and innerspring mattresses. They offer a wide range of matttresses and other sleep products that are priced competitively. Most folks have great things to say about Innomax and sleep comfortably in their new mattresses. Some had issues with durability and the warranty.
Based on our aggregated reviews and our scoring method, we recommend Innomax in this match up!
See Our Full Review of Innomax
Finding out how sleepers really feel about a mattress is difficult business -- especially with brands trying at all costs to protect their reputation. These mattresses, unfortunately, don't get the best reception from customers versus competitors. There are still customers that really appreciate these beds, but many others that don't. Get more details on the specifics and hear from customers below.
These mattresses don't fit the needs of everyone in terms of support. Though some customers are happy with their purchase, some have found these mattresses to be disagreeable with their body. If you are looking at this brand, make sure to do additional research on how it will work for your body type before purchasing.
Edge support is essential to those that like to lay close to the edge of the mattress. Others don't find it is to be a big concern. Some folks feel strongly about support issues so make sure to do added reading if edge support is an important item for you.
In addition to being comfortable, having a durable mattress is what shoppers are after. We all really want to find a bed that will be comfy a decade or more later. Unfortunately, not all folks have had good things to say about these mattresses in regards to durability. If you are considering using as your full time mattress, read the reviews to make sure that it will match your body type before buying.
Making sense of customer satisfaction can be a great guide in finding yourself the right bed, but it isn't that easy. These mattresses, however, get mixed reviews from sleepers. Some folks describe a very comfy sleep, but others were restless and didn't feel comfortable. Read more below to learn more about what customers experience.
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If you have a mattress that isn't supportive, you simply won't sleep as well as those that have a mattress that aligns the spine. Most customers found the support to be good for them, but some had issues with lasting comfort.
Most folks will find these to do well on edge support, which is beneficial for those that like rolling over towards the side of the mattress at night. Those that have heavier frames may still find some discomfort while laying close to the side.
Finding a mattress that has comfort that lasts can save you lots of money. However, these days, everything from clothes to mattresses are wearing out quicker and quicker as businesses compete for profits. These mattresses, specifically, have mixed ratings when it comes to longevity. Each person is affected differently by their mattress and these may be fine for you, but others have had complaints long term. Do some additional research and make sure that your choice should work well for you before purchasing.
We've only had this mattress for a couple of months now so I can't yet speak to its longevity, but it seems extremely durable (we bought a king size and it's SUPER heavy). This is hands down the most comfortable mattress I've ever owned. It also does not seem to sleep hot, which is nice. It is definitely quite "cushy", but not overly so. My husband tends to prefer a firm mattress but loves this one. I couldn't be happier with it. Disclaimer- you will not want to get out of bed in the morning!!View More Reviews
Love it. Amazing how it is delivered so small yet grows to full size once opened. Definetely a firm sleeping mattress.
I went into a well known mattress store and fell in love with a temperpedic bed. However I couldnt justify spending four thousand dollars on a mattress. I started doing research and came across this bed and after further research on the brand we narrowed it down to this mattress. We love it! Great price and the bed is better than the one I fell in love with originally.
I had purchased the Visco Heir ET, but found it to be to firm, the ET is a fine mattress, I just found when I first would lay on it it seemed soft and then it would compress and then it felt to firm. It also would compress and then it seemed I was in this pocket which made it a little difficult to turn over which I do a lot. I contacted Jeff at Mattressezzz and they were just great. They made all the arrangements to have the mattress picked up and after discussing it I decided on the Revolution mattress. Jeff kept in contact with me, sent me all the information I needed to return the other mattress and had the Revolution sent out which was delivered quickly. He did not even charge my card until I had gotten the mattress. I also ordered the sheets and pillows. I waited to write a review for about 3 weeks because it takes time to adjust to a new mattress. MY old mattress was an innerspring that was more than 20 years old so I really needed a new one. I would wake up every day with so much pain in my back and hips I had to get out of bed even if I had wanted to rest longer. I did have a topper on that mattress and I have put it on this mattress just to make is even softer and to protect the mattress. I absolutely love this mattress, it is soft but firm and I do not sink down in it so much that I am in a pocket and have difficulty turning over. I wake in the morning and just want to lay there and not get up and the pain in my back and hips is gone. The micro fiber sheets are so comfortable and fit the bed well. This company is just super, probably the best customer service I have ever received. Jeff even called after I had the mattress 2 weeks to be sure I was happy with it. I might suggest if you have any concerns before you order that you give them a call, they are so helpful and straightforward that they can help you make the right decision the first time. This mattress is comparable to the best Tempur Pedic that sells for over $8,000 so if you can afford this mattress I would recommend it. If the Tempur-Pedic is more comfortable I do not think I would want it, I would never get out of bed. Give yourself some time to adjust to it, when I first got it I was not sure I liked it, but now I love, love, love this mattress and the people at Mattressezzz were wonderful.
We've had this mattress for about a year and half now. I wanted to give it some time before I left a review. We LOVE this mattress. It has helped with my husband's back problems while he sleeps and it's just overall so comfortable. The only thing we regret is not uprising to a king size, which we may do in a few years and hand this one down to my son.
I have slept on very high end mattress's and have become very used to the way they feel. I have had 'PILLOW-TOP'S', I've had the SERTA Sleeper Captiva I used for 16 years - it was a very good mattress. My wife and I were ready for a new one, and the lady at store kept talking about the memory foam mattress's and how great they were, her husband and she sleep so much better now...yadda, yadda, yadda...my wife and I were sitting on the Vesco Revolution mattress, and it just felt very different than the 'springyness' we were used to...it didn't bounce...it felt weird.
Because the sales lady recommended it so much and we were not ready to go shop 4 different stores, we bought the memory foam Vesco Revolution...we are now in week 3 of sleeping on it. IT IS AWESOME...ONE OF THE BEST BUYS I EVER MADE! My wife is happy because she doesn't feel me move through the night like she used to. I'm happy because i really feel I reach another whole level of sleep...great buy!
Spent close to 2k for a king size mattress. Slept great for the first year. Year two however we found the foam to be worn and less firm and resilliant. Soon, my wife and I were sleeping in our own seperate bowls. It got so bad that we would wake up numerous times a night because our limbs were numb. Warranty wasn't recognized because it was not a factory defect but normal wear. So here I am, 2 years into a new mattress and I have to buy another one. These are cheaper than most, but you get what you pay for. I'll never do business with bed boss again.
I love this mattress!! I have pretty bad scoliosis and this bed is so perfect for it! It is supportive and yet so soft! It took a few nights to get used to it, but I LOVE IT. I feel like it stays warmer than spring mattresses, which is a plus for me! I also had surgery on my neck and have an artificial disc around my C5, and this bed along with a memory foam/latex pillow have been heaven for me! I have had the bed for over a year now and I still love it! I don't feel like there are any imprints in it at all!
I bought a Bed Boss from Furniture Solutions on July 25th, 2016, and I'm sorry to report that I am thoroughly disappointed in this mattress. I wake up every morning in such severe pain, that I can't put on my own socks. When I lie down on the mattress, I feel the small of my back curve in an unsupported fashion - like I'm lying in a hammock. I don't know how it felt comfortable on the showroom floor for 15 minutes when I tried it out in person prior to my purchase.
I slept on a TempurPedic for 10 years from 2006-2016, so I'm no stranger to "memory foam" - I only replaced it when it reached the end of it's usable life. I wish I had not strayed from the major namebrand. The marketing claim that this bed and TempurPedic's GrandBed are similar in everything except price - is simply false.
I spent a lot of time and effort doing research prior to my $1,250 purchase, and I'm just thoroughly disappointed that I'm now going to spend $2,000-$3,000 with TempurPedic to avoid becoming disabled (I know that sounds like hyperbole, but it's pretty accurate to describe not being able to bend at the waist to put on your own socks & shoes). $2,000-$3,000 on top of my $1,250 purchase from Bed Boss under 6 months ago.
To my friends searching for memory foam mattresses, I'm advising them to a) stick with TempuPedic or b) Select from one of the dozens of alternatives that stand behind their products with 90- or 100-night Comfort Guarantees (e.g. Casper)
I'm uploading pictures to prove that I actually own this product. I have no connection or affiliation with TempurPedic or any mattress/bedding store or manufacturer.
The manufacturer ended up contacting me, but no resolution was ever reached. I ended up selling the mattress on Craigslist for $100, losing over $1,100 in this experience.
I was thoroughly impressed with Visco Revolution, it surpassed all expectations. It's a high quality product for a great price. The bamboo infusion makes all the difference. Definitely a good choice.
I am happy to say that I am enjoying my new mattress. It arrived on November 20, 2012 and it is a great improvement from my old spring mattress. I was experiencing lower back and hip pain with my old mattress, now with my new mattress my pain has been relieved. I will keep you all posted on the comfort over the months to come.
It is now April 6, 2013 and I have been enjoying my mattress plenty! It is just as comfortable as I imagined, but I wish it would not get so hot. I am hot-natured and this may be part of the reason. I think if you are cold-natured you will be in heaven with a mattress like this. I may be looking into getting a cooling comforter of some sort.
we have been using this mattress for last 4 days and this has been the best mattress we have purchased so far in our life. one of the main reason we were looking in the market for a new mattress was due to my back problems and waking up unrested. i have not felt this good since sleeping on this mattress. my back does not heart in the morning and i have not woken up in the middle of the night due to the same. feel well rested now in the morning when i wake up! This is a great value for money.
Terrible! I get worse sleep here than I did on a 10 year old inner spring. If this is how all memory foam is then it should be trashed. Takes an hour to get to sleep and wake up all through the night. Do not buy this.
Update October 2nd. Bed is still bad. I'm going back to inner spring. Once you wear in a spot good luck sleeping anywhere around it bc u will just roll back. A good example is go outside and sleep with half ur body on the curb and half in the street. It's about that good.
Amazing mattresses at an affordable price!
Kristen is amazingly helpful and a great representation of the store. The mattresses cannot be beat for comfort and value.
I've had mine for almost 2 years. At first it was amazing. I'd never slept better. Within the first year I was sleeping in a crater. Trying to get up in the mornings looks much like a turtle rolled on its back trying to get turned over. My whole body hurts when I wake up!! I'd leave zero stars if I could!
I first purchased a BedBoss mattress because it was the most comfortable mattress in an entire store. It was priced well so I took it home. I had the best sleep for more than 5 years before it started sagging. I eventually had to stop sleeping on it. Recently, I contacted the company and they promptly sent me a replacement and all I had to pay was shipping. I've had nothing but positive experiences with the company and they have outstanding customer service.
Bought it about 3 years ago and we are shopping again for a new mattress now. We are waking up with back aches and unfortunately just don't think the bedboss is for us anymore. Had high hopes it would last us longer.....
My boyfriend had the visco crown pt twin and we both loved it! Best mattress I’ve ever slept on. Now we’re just trying to find it in a queen. We don’t love the prices we’re seeing but it’s such a good mattress. Keeping our eyes out for sales!
Worst company ever. I ordered an adjustable base from them. Received confirmation, a tracking number, and notice of shipment. Two days later I get an email saying they miscounted their inventory and they didn’t even have the frame. Strange since it had supposedly already shipped. They said they refunded me. I have yet to receive my money. They were kind enough to suggest I purchase another frame that was four times the cost of the original. when I asked if they would give a discount since they made the mistake, I was told that wasn’t an option because of the price difference. So I should pay it, but they won’t. Ridiculous.
No pressure shopping experience, Amazing prices and great products!
Great mattresses and customer service. I can’t say enough about how great the service is. We will soon have 2 of their mattresses and will definitely purchase from here in the future.
I highly recommend the Bed Boss. Their customer service is outstanding, Ms Tod and the whole team delivered fabulous service when I needed some accessories to refit my adjustable base to a new bed frame. The process took several days which was not an issue since I was not pressed for time and I was kept well informed along the way....their communication was also quite superior. Thank you; you all rock!!
I can't put into words the level of professionalism I experienced at Bed Boss. I will never shop anywhere other than Bed Boss for my sleeping needs. Absolutely exceptional experience I will share with all my friends and family. Thank you so much Ben!
My husband and I bought a mattress 2 yrs ago. The worse sleeping mattress we owned. I had constant body aches. We bought a Bed Boss a week ago and its the best sleep we've had in 2 yrs. I am so glad the dealer had me to test it. After laying on it 30 minutes, I knew that was the mattress I would buy. I highly recommend it.
I ordered my Heir mattress from Brooke last week and it came in yesterday! Best night of sleep I have had in a long time. I am very impressed with the quick shipping and delivery, great customer service, and of course the mattress! I'll be spreading the word to all of my friends and family!
The Bed Boss has some of the most awesome mattresses I've ever seen! They put so much care and quality into how they're all made, and they last so long! Five stars for days!!!
I have had mine for about 3 years....we sleep in 2 huge craters. I have 3 pillows that go from below hips to shoulder to attempt to fill on my side plus a 4 inch other brand memory topper. I would love to hear from the company!
I've had a king and a full Bed Boss mattress for four years and love them. We sleep better than ever and don't have back and neck pains when we wake up the next day. The pillows we have are wonderful too. Thank You
We have had our Bed Boss for about a week now and have never slept better! Both my husband and I have back and neck issues and wake up every morning now completely rested.
A couple of years ago I suffered from a bulging disk. Since then I haven't been able to sleep on my back.....until now. The mattress from Bed Boss is the ONLY mattress that I can sleep on all night.
Love my Bed Boss its a Visco Heir ET and its the best Investment I ever made.I have slept on it for 4 years and it still feels as good as when I Purchased it new .Thanks for making a Great Mattress
Just ordered our 2nd set of bed boss contour pillows. Thank you andrea for being sweet and helping me with my order. These pillows are the BEST around. Cant beat them!!!!
Quality sleep products, great value and a wonderful support staff make The Bed Boss the perfect match for retailers who care about their customers!
My wife and I have the Hybrid Sleep and LOVE IT! We have recommended it to several of our friends who have also purchased it and love it as well. We now have all Bed Boss pillows too. Have never slept better and we miss our Bed Boss mattress every time we travel... can't wait to get home and sleep in our bed.
I owned a tempurpedic...was not very Happy with it..ended up purchasing a BEDBOSS heir et and four years later I'm still in love with it. Best bed at the MOST AFFORDABLE price out there folks.
Scott is amazing and wonderful to deal with. Bedboss is a good co. and has all the bed needs you could want.
Been sleeping on my boss for a couple years now. .omg..I love it..so glad I found ur products. .yes I have pillow to ..best bed iv ever slept in..I hate when I travel cuz I can't sleep in another bed..lol..customer for life. .
The best customer service in the industry hands down!
Promt Customer Service, quick resolution of my concerns, by Scott, and Steve.
There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.View More Reviews
These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!
In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.
I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.
As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.
I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.
Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.
I was wrong.
It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.
NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.
To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.
We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!
Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.
In my humble opinion, I would shop somewhere else, anywhere else but here.
We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.
The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.
After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!
We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid
so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.
We met with Tommy. Still waiting for some kind of resolution.
No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.
I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.
We are happy with our bed, and would recommend Innomax to anyone!
Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.
Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.
Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.
Price Match Saved Us being ripped of $986 from Innomax
End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.
We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.
So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.
But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.
Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.
MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!
I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?
Turns out, a lot has changed.
Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.
Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.
I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.
The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.
I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.
Thank you Innomax for giving me my "bounce" back.
Great product, great customer service. I highly recommend InnoMax to all.
There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.
We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.
I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!
Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.
I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!
After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.
We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?
My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.
We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!
I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!
I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!
I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.
Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.
About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse
After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!
Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!
Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.
My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!
Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!
Very pleasant experience. Great quality for a great price. Scott took very good care of us.
I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.
Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!
3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.
Good quality and good price. Bought our bed there. Comfortable.
I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service
We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.