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Bear mattress offers three amazing mattresses. Their original memory foam has won acclaim with athletes on a budget, the Bear Hybrid is great for those looking for a pressure-relieving higher end feel, and their Bear Pro is perfect for those looking for an ultra-cooling contouring feel. From Celliant® to copper cooling, these mattresses also are designed to be superior at cooling, alleviating muscle pain, and supporting the spine. Also, with their all-inclusive and low priced Bear Bundle, folks love these beds.
Essentia is a Canadian made mattress company that offers a variety of luxury natural and organic foam mattresses. Think latex, but with an interesting spin. Essentia has developed a new kind of latex-derivative that they have termed 'natural memory foam' that operates like memory foam, but is entirely naturally made from the milk from rubber trees. This process is expensive, which is reflected in the prices of the mattresses, but still is a must-look for those looking for an all-natural, comfy mattress.
Based on our aggregated reviews and our scoring method, we recommend Bear Mattress in this match up!
See Our Full Review of Bear Mattress
Bear Mattress: 9.6/10
Bear Mattress: 9.6/10
Bear Mattress: 9.5/10
No Back Pain:
Bear Mattress: 9.7/10
Bear Mattress: $590-$1690
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In this day and age, using customer reviews and sentiment is an essential way to understanding products. That said, it can sometimes be confusing unless you get the data from the whole field. These mattresses get some of the best ratings from sleepers based on our research into current customer data., which should be of some help in your hunt.
Supportive mattresses can make your night's sleep -- it is the difference between sleeping through the night and waking up in pain. These mattresses provide some of the best support on the market.
Excellent edge support is the difference between laying wherever you like or only having the middle to sleep on. Luckily, these mattresses offer great and lasting edge support.
Bowling Ball & Density Tests
Some folks like to stand or using bowling balls to measure mattress firmness. In addition to firmness, the bowling ball can also measure evenness of support across the surface. Customers and reviewers note that these mattresses do a great job providing even support, while offering a cozy feeling for those hips and shoulders.
Longevity, along with initial comfort, is the most important factor in selecting a new mattress. Being able to get 7 to 12 years of life out of a mattress comfortably is good for mattresses in this day and age. However, there are additional things that can affect longevity -- like materials and how much the mattress is used. Reviewers give these mattresses good marks for durability versus others. That said, some with heavier bodies may experience a slight decrease in durability.
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Everyone wants to get to the bottom of which mattresses are best rated, but it isn't easy from just browsing online. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Although you may not necessarily agree after buying, it is a good starting place to do research into their offering.
These mattresses are do a very good job at support versus others in the industry. They do a great job aligning the spine and most folks feel comfortable due to this. Customers feel that these mattresses offer support and and talk about good initial performance while sleeping.
Edge support is important for those that sit or lay close to the edge of the mattress and are looking for even support. These mattresses do a fine job with good edge support towards the side of the mattress.
Bowling Ball & Density Tests
A bowling ball mattress test is a good way of measuring firmness and support. These mattresses do well keeping things even and resilient throughout the mattress.
Finding a durable mattress can means thousands in savings for you and your family. And that totally aligns with why durability is so important to mattress buyers. However, lots of brands are out for profits rather than making the ever-lasting product. Even with that, customers can still find great products and brands out there. These mattresses are rated well when it comes to longevity. These mattresses should last up to a decade for most sleepers, but those with heavier builds may have slightly less longevity.
This mattress is simply amazing! I immediately fell asleep and woke up nice and rested, no back pain what so ever! Like I said - amazing! I recommending this to everyone!View More Reviews
Took me a week to get my body use to the new bed, now it is amazing, I would suggest giving this bed some time before you make a final decision
My girlfriend and just got a Cal King and love it. Shipping was fast and the mattress is amazing. I should have done this years ago.
I was so excited to get my new Bear mattress, I know 2 people who have them and so I thought if they love them I'll get one. Worst 2 1/2 weeks ever. Woke up all night with a sore back and pain in my hips. But on the other hand my wife loved it. That's why I'm giving this a 3 star and not a 1, because I guess I like soft mattresses. This has about ...Read Morea 6 1/2 out of ten on the firmness scale which I thought was soft (it's not). I'm returned it and exchanged it for a softer mattress... Which I love. Best night sleep I've ever gotten, and she still loves it too. Read Less
My fiancé and I are not athletes by any means, but I'm a light sleeper and he moves around A LOT. We loved the fact that this bed had almost zero motion transfer. It's done wonders for me in getting a full nights sleep, and my fiancé loves it too. The only thing I'd say is that we wouldn't have probably found this company without watching review videos first. They seem to market to athletes a lot, but honestly this will work for anyone. Also the upgrade from a queen to a king is incredible. Thank you bear! We are customers for life.
But after owning this for around 3 months, I have to say that this is the most comfortable mattress I've ever slept on. I used a Tempurpedic for a while, and I find the firmness of this mattress to be much better. This mattress may be too firm for some and too bouncy for others (I wouldn't want to try the bowling ball and wine glass test), but for me it seems to be just right.
We were hesitant to try the box memory foam mattresses at first, but after doing some research we decided on the bear mattress. The purchasing and delivery process was informative and quick. Setting up the mattress and foundation was very easy. My husband and I have slept very well since getting the mattress. I used to wake up in the middle of the night and toss and turn for hours before falling back asleep. I have slept through the night in a deep sleep for the entire month that we've had our bear mattress. We are very satisfied customers!!
I am so glad gave this mattress a try! It took me about a week to adjust, but have been sleeping better than I have in a long time. Just the right blend of firmness, support and it really does conform to your body.
As advertised this is a very comfortable bed. The only thing I have trouble with is that I lay too long in one position on my back it can be uncomfortable but I don't think it is the bed
Very comfortable bed! Relieved my shoulder and back pain within a month
Great mattress! Especially for the price. Sleep soundly and can’t tell when my husband gets out of bed. Mattress is firm yet molds to your body! Love it!
Bear mattress has been a great experience. It was so easy to order, came in just a few days and was very easy to set up. Now the mattress- super comfortable - just the right firmnes. I would definitely recommend and buy again!
Love this mattress. I am a very warm person and I have to say I love being cool all night long. We even bought the pillows and they are amazing. I would have to say I feel the mattress for me is a bit on the firm side, so it did take some getting used to. But overall it has exceeded my expectations. And what's even better is its wife approved..... She loves it!
Great mattress, comfortable and supportive. I love it
Great, comfortable bed.
To be honest, after the first night I was ready to get rid of it! It was extremely firm and my husband urged me to give it time. Now after a few weeks, it’s great! I didn’t think a mattress that came out of a box would be that comfortable. It feels firm to the touch, but once you lay down you’re transported to a cloud. Love it!
I've loved my bear mattress! It does not sleep warm at all. Sleeps cooly like a traditional mattress. The mattress is soft to the touch but very supportive and firm. I have not woken up aching since I got my Bear. Worth every penny!
exceptional mattress/foundation. Has helped my sleep immensely
I bought my son the Bear Mattress and he is so happy he hates to get out of bed to start the day. I think the bed is amazing also and may get one for myself.
Great mattress! Sleeps really well and I love how cool it sleeps. I hope it never wears out but if it doesiwill buy another Bear!!
It's a little firmer than I expected at first, my wife too. But after a few days you adapt to that and it really is a comfortable mattress. Love how it give that memory foam contour without that memory foam grab.
We love our Bear Mattress! It was super easy to set up, and super comfortable. It took a week to get used to, but after that we have never slept better.
We were looking for an affordable memory foam option mattress and wanted to upgrade to the king size! Definitely very happy with our purchase! Easy to set up and comfortable from the first night. My husband I noticed we slept a little “hot” the first few nights we had the mattress. We got use to it in about a week or so and have been enjoying it s...Read Moreince! (we live in San Diego so the weather doesn’t change too much) Good price and great quality! Read Less
If you like a firm mattress, this one is for you. I was very pleased with the price and delivery. The mattress is also very nice, it's just too firm for me. Unfortunately, I will be returning it.
The mattress has been great. The best mattress I've ever slept on. My big thing was the ability to dissipate heat while I sleep. if it could live up to that promise, I knew it would be perfect for me, and they actually pulled it off. Who needs a $3-5k Tempur Pedic? Get a Bear and you will not regret it. Evander Smart Founder of Bitcoin University
I used to prefer sleeping on a rock hard Select Comfort mattress. The Bear Mattress felt a little soft initially, but I got used to the memory foam feel. It provides good lumbar support and sleeps relatively cool.
I don't really know what I expected honestly, but I'm not disappointed! For the first time in years I woke up and walked to the bathroom. I didn't hobble. I didn't take a few minutes to work through the soreness. There was no soreness!! I've also been on the hunt for a good pillow for years and this is it! No neck pain and keeps me cool. I have a very physically active job and crossfit at least 3 days a week. This mattress totallt aids in recovery
Found this mattress by luck online. Purchased it for my son after many failed attempts and he loves it; hasn’t slept this comfortably in a while. Highly recommend the company and the mattress, trying to convince my wife to get one for us.
I’ve been sleeping on this mattress for a month or so now, and I love it! I originally got it for our spare bedroom, but we loved it so much that we moved it into the master bedroom! Very easy delivery, fun to open up, and the mattress is awesome! Did I say that I love it?
Love it!!!! Haven’t slept this great in a long time!!
We're very happy with our bear mattress so far! Sleeping great and it doesn't hold the heat like our old Tempurpedic did.
I haven't had an amazing experience, but I'm still hanging on. My other mattress was giving me back pain every night. Since I have slept on the Bear it has only slowly been getting less painful to sleep at night. I don't love how the edges completely sink when I'm sitting on the edge of the bed -I practically slide right off. I'm still waiting thi...Read Mores one out to see if it holds up or improves more long term. ??? It's fine, but not great. Read Less
My Bear mattress is the most comfortable mattress I have ever slept on. It definitely helps with my chronic lower back pain. The price is also so much less expensive than comparible mattresses
I purchased the king size Bear mattress and have been sleeping cool. I have always been a hot sleeper. Wake up sweaty and hot. Restless nights as a result. Not anymore. Since getting the Bear I have slept cool! Sleeping cool means better nights sleep for me. Very comfortable too. A great product at a great value. Sleeping cool and sleeping longer now! Loving it!!
The mattress seems to be of high quality and good feel. I would put it in the same class of other mattresses of the same type (Casper or Leesa). While I'm not sure it's working for me (personal feel only), there is nothing about this experience that was particularly negative up to this point; I knew there would be a chance for this to happen buyin...Read Moreg a mattress sight unseen. 3 star rating simply because I don't believe I will be keeping it, although I think I'd have similar results with the other ship to home style foam mattresses. Read Less
This is the first mattress I’ve ever invested in. It took me a couple days to adjust to it and now it feels like a perfect match. I’m use to mattresses being really bouncy so it’s a nice change. Definitely worth it. I also purchased the bear box and mattress protector.
I love my bear! As a side sleeper I determined I needed a bit more cush so I added a 2” foam latex topper and a quilted mattress pad. With these minor adjustments I now have the bed perfect for me. The firmness level of the mattress is probably perfect as-is for back and stomach sleepers. With this purchase I upgraded from a traditional spring, queen size to the Bear cal king. I’m tall - 6’2” - and I am celebrating that my feet no longer dangle over end of bed. I find the foam technology far superior to the spring type. I made my own platform out of pine boards.
We like our new mattress. However it says its a queen size and it is smaller than our queen bed frame fairly significantly. It is comfortable and a little softer than I thought.
Great bed for in between soft and firm!
The bear mattress is extremely comfortable. I have no complaints so far. It’s a perfect mix of firm and plush. Before the bear mattress, I was waking up with backaches. These backaches have completely disappeared and I look forward to a great night sleep every evening.
I did a great deal of research looking for a new mattress. I always wanted to try a memory foam mattress. Did a great deal of testing and ended up with the queen size Classic 8 in January 2017. I was buying this mattress for our spare room to test it out because my wife and I were looking for a mattress for our king size bed. I tried it the first night and felt it was one of the best sleeps Imhave had in years. No waking up to back pain or stiffness. I convinced my wife to try it and we have been sleeping in the spare room on the Classic 8 ever since. We have just ordered the Classic 8 for our king size bed. I have also been telling my friends if they are looking for a new mattress to try an Essentia mattress. Thanks Essentia!View More Reviews
It didn’t even occur to me how important sleeping on a natural mattress was until I learned about Essentia. I am now a proud owner of a Classic 8 and have no doubt my Essentia mattress is the reason I feel that much more replenished and ready to conquer the day each morning.
I just wanted to share with you how much longer i slept on Friday night according to my Fitbit. My first night sleeping on my new essentia mattress.....9 hrs 10 min! I usually average 4 - 6 hours including nap time!
From the moment I contacted essentia via phone, the customer care has been fantastic. All my questions and concerns were answered promptly & courteously. I was told there was an Essentia showroom nearby so my wife and I went to the Toronto store to test out the different models. The staff member (Paul) was very helpful and not at all pushy, nor did he put any pressure on us to buy a mattress. He just let us test out each mattress for as long as we wanted,and answered all our questions regarding the pros and cons of all makes and styles of mattresses. We decided on the Classic 8. It was delivered quickly and was easy to set up. So far we are very happy with our purchase. It is both firm and pressure relieving which is exactly what we were looking for. Since then we have ordered a Tatami twin bed for our young toddler son from the same store. Kelli,the salesperson we dealt with for that purchase was also very helpful and kind. Overall a truly great buying experience with both mattresses. Thanks Paul & Kelli!
It's now been 5 years and we still love our mattress. I recommended the classic 8 to my parents and they say it's the best sleep they've had. Just make sure to have a solid firm base. We initially started with box springs but once the fabric stretches out you can feel this with the mattress. We put plywood and it's been great and still breathable.
Finally we bought a classic 8, my only regret, that I WAITED so long! my wife was waking up with brutal backpain for years...with the classic 8 we saw immediate improvement...I too am sleeping much better, and better all the time! one of my best purchases to date.
I love my Classic 8 bed......it has a cooling effect which is important at this time in my life when I get "night sweats." It's the difference between sweating in a sticky polyester shirt and wearing a soft cotton shirt where you can breathe. I love the firmness, the natural smell and feel of the mattress. I don't live near a store, so I bought it without trying the mattress. The only downside is now I find it hard to sleep in other beds when I go away. I have such good sleeps on my Classic 8 Essentia bed.
Wow, wow, wow! This bed is out of this universe!! Within the first 10 minutes of laying down on this mattress when it arrived to my place, I knew this was the best purchase I've made. I could literally feel my body relaxing and decompressing and I can even lay flat on my back (something that I could never do before because of pressure on my lower back)! I felt like I was falling asleep at a spa. I encourage everyone to get invest in their health and happiness and get this bed. While it's hard to leave bed because it is so bliss, it is easier to get up in the morning because I feel so refreshed. Very happy!
Living far away from any store location, I was concerned about not being able to try before I buy. After reviewing alI the information available I was convinced this was the right choice for me and my family. It absolutely was, Essentia makes a wonderful organic product; relieving the majority of my husbands sleep woes. We will be returning customers! Thanks for representing your products in an accurate, clear and descriptive manner. A bedtime revolution, Thank you Essentia!
We love our essentia mattress and pillows. I was having such restless sleeps because of pressure on my shoulders and hips. Now the only thing that disturbs our sleep is our cat!
We love our Classic 8. Life changing. You will never want to sleep anywhere else again. I tell everybody I know, one of the best purchases I've ever made.
My husband and I are thrilled with the purchase of our Classic 8 mattress five months ago. We have never slept better! As a person who had a motorcycle accident two years ago and have struggled to sleep on my hips since... the Classic 8 has allowed me to get restful nights. The investment was well worth it! And as a bonus, we are comforted by the fact that we are not breathing in toxic fumes throughout our nights. Thank you Essentia!
We got the classic 8 mattress and comfort pillows from Essentia and we have never slept better! Thank you for the gift of sleep!!!
The classics 8 mattress (and ergo pillow) is the best ever to sleep on. So super comfortable! The product is natural and eco friendly. Couldn't ask for anything better. 10 stars!
Our Sales Associate was very helpful and very personable. She made our shopping experience very easy and stress free. The mattress arrived on time with some damage to the shipping box, but no damage to the mattress itself. Being our first organic memory foam mattress, it took some time to get used to sleeping on it but is definitely more supportive than our old spring mattress. There is little to no odor/off-gassing smells like other memory foam mattresses which was one of our biggest concerns with memory foam. Overall we are happy with our purchase and would recommend purchasing from Essentia. I wish they sold the water proof cover as well.
I love my Classic 8! It is so fabulous, I can't wait to crawl into bed at the end of the day. I recommend Essentia to anyone and everyone looking for a bed. I love that it is a natural option and there is no nasty toxic flame retardants on it. I will be an Essentia customer from now on! Even the experience of trying the mattresses in the Santa Monica showroom was a fun and relaxing experience.
We bought an Essentia mattress since I have an achy back and I liked the use of non-toxic natural materials. The Classic 8 was the right choice for us. We love it! Now that I'm pregnant and mainly sleep on one side at night, it is also great for absorbing pressure and not making me wake up with a numb side.
I cannot say enough about this product. I purchased the Classic 8 about 10 months ago...I have slept well ever since.
My husband & I bought a Classic 8 Essentia Mattress last year and couldn't be happier! We appreciated the no pressure sales approach while we laid down on every mattress in the store. It has given us a good night's sleep ever since. We have told all our friends. It seems many are displeased with the other brands as we were. Essentia rocks!
We are so pleased with our purchase of the Classic 8. It's a comfort to know we (and sometimes our children) are sleeping on a natural surface that does not offgas. My husband has also noticed that his hip doesn't hurt any more at night since we purchased our mattress. We will definitely buy the kids Essentia mattresses once they are ready to move into bigger beds.
I have never been able to sleep on my back, until my Classic 8. Now with my spine aligned, I feel better every morning. I also have trouble getting out of bed in the morning, because I am so comfortable. I have begun to start my work day before even leaving bed!
The classic 8 is amazing. We love our bed, we love to travel but we hate to leave our bed and we always miss it while we are gone. Back and sacrum pain are gone; no waking your sweetie when you get up. Treat yourself!!! Any bed by this company is bound to be incredible:))
We couldn't be happier with our bed!! It feels amazing and holds its shape like no other. Strongly recommend this product and looking forward to new ones bring designed!!! Thank you!!!
The Classic 8 changed my life. As someone with chronic pelvic and hip pain, I used to really struggle with sleeping and often felt more pain after waking up. I sleep soundly in my Essentia bed and am so comfortable - I never thought this would be possible!
We love our Classic 8! Very soothing and comforting for my husband's back. No more joint pain for me! Extremely important to me that it is all natural and made in Canada. Thank you!
I love this mattress. I first saw Essentia on at work on Dragons' Den, as I'm sure a lot of you did as well, and I checked it out. As a shift worker, my sleep patterns are all over the place, and as an already poor sleeper, this mattress has been a great help to my night life. I strongly recommend checking this company out. I few months after i purchased this mattress, they had a deal for 2 free pillows (with mattress purchase) and after i contacted them they were more than happy to let me in on the deal. Great company, great customer service.
Love my bed look forward to falling into it every night! it never sleeps hot always just perfect.this bed is simply indulgent.
I love my classic 8. I travel a lot and always look forward to coming home to sleep in my bed.
I have the best sleeps on my Classic 8. Never could imagined a bed could be this comfortable.
I experienced significant back pain with a previous spring mattress, and a couple years ago purchased a Tempurpedic. The mattress was awesome, I thought....My wife was experiencing serious chest pain after purchasing the mattress, and after doing some research discovered that Tempurpedic is constructed from petroleum, which links to heart pain. We were astonished and immediately went back to our lumpy mattress. I was discouraged because my back pain came back after using the memory foam and assumed there were no options for my wife. We eventually discovered Essentia, purchased a mattress and I'm oh so happy once again. My back pain has subsided, I sleep deeply each evening and my wife's chest pain has been eliminated. We also purchased two more Essential mattresses for our children.
This mattress is great! I was really nervous purchasing online since we have never been to a showroom. We wanted to go with the lower profile design and are so happy we did! Neither my husband or myself have had issues bottoming out, even when crawling on it (my husband is 195 lbs). The mattress is so comfy...the perfect amount of support and comfort. When mattress shopping at traditional stores, we always gravitated towards the medium feel...this was even better than any other options we had tried! Plus we didn't need to let it air out!!! There was little smell when it came out and we knew it was safe :) I am so relieved and satisfied...essentia found a new lifetime customer!!! If you're in the market for a new mattress and are looking for a more natural route, give them a try! All the reviews are true and this is really the best thing I've done for myself in a long time :)
My rating is based upon an experience that may not be typical but worth sharing (and considering). We searched and compared mattresses for several months. We returned to stores to keep trying the mattress for longer amounts of time. Essentia was a winner. We purchased an Energie Opus from the Seattle store. Now the bad part: The mattress had an odor. An odor we could not mitigate after trying everything recommended. The odor was not present in any of the mattresses we tried in the Essential Store. It was so bad we ended up sleeping in a downstairs bedroom and arranging a return to Canada. The pick up went smoothly but things ground to a halt. The commitment on the Essentia site (in writing) is a return of funds would take "up to 45 days". It has been over 50 days and several calls to the Customer Service Rep has generated promises that I would receive a call from Accounting. Nothing so far. No way to run a business.
I have a guest room and master Essentia mattress. Both cause low back and hip pain. I travel for work and subsequently noticed how much better I sleep when I'm on the road. Even my most budget conscious work related hotel spend has yielded better sleep than a night on my Essentia. While Essentia did replace my mattress for a different model what I really wanted was a refund. The new model caused even more pain than the previous. Essentia just does not support the low back naturally or effectively, perhaps worse yet is the pressure points. Today is the day I say I've had enough! This thing is going in the trash bin and I'm ordering from a competitor. I can't believe I spent 4k on a mattress that has caused me this much physical and metal pain.
I did extensive research before purchasing a mattress from Essentia. I was counselled to purchase a Classic 8, and am completely disappointed with it. The mattress is hard causes me to wake several times during the night due to discomfort and often with pins and needles from sleeping on the mattress. I sought advice from Essentia's customer service, which is just so bad. They take weeks to respond and do not help - the will NOT replace or exchange the mattress. The mattress did not off gas, but it is not at all worth the price point. Essentia falls short of being a luxury mattress and lacks any kind of professional customer service.
DON'T DO IT! — The Stratami Original Queen is not as firm as advertised, instead its soft and squishy. While waiting almost 30 days for the back ordered Stratami to arrive, visited the Santa Monica showroom to feel it out. Loved it. The showroom person said try it for 30 days, it takes time to get used to it. —It didn't. Purchased a wood frame foundation hoping it would help. —It didn't. Waited a long time for Customer Service to reply to phone calls and emails. Then received a denial to their 120 day guarantee because I purchased a sale priced Stratami through the TV show The View. Allowed 15 days for a refund to try and was responsible to return the mattress to the nearest showroom for a refund. — Anyone want to buy a 40 day old, undamaged Stratami mattress? LOL
When we bought the mattress through the Boca Raton store, after leaving three voicemails at the store without a call back. We had to hunt them down to place our order. We were then told it would be four to six weeks for delivery. Then, we received communication that there was a delay and to be patient. Then after múltiple attempts to get an updated delivery date, all of Essencia's replies have been vague and avoided committing to a date. Today marks over 9 weeks since we purchased the mattress and still do not have a delivery date. We were so excite to try this mattress yet the service has been very poor. Each time we reach out to them now vía email, they reply with vague responses about delivery yet avoid all the other points we highlight, for which we request a response. They are obviously not interested in customer service. For a Canadian brand wanting to grow within the United States, their emphasis on customer service is undervalued and they have completely missed the lesson on the lifetime value of a customer. Short sighted and have lost us.
this mattress worked perfect for 3 years after that it became so soft giving back pain contacted warranty team said for looks its good, we cant offer any support they are not even bothered about listening to issue.
we purchased a Dormeuse Queen mattress back in 2012. I never took the cover off because the zipper was on the bottom but when we did only to discover that the latex had cracked and was dipping in spots. We called and took photos and explained and after review they sent us a new mattress. The newer models have much improved; (this one is a bit firmer than our old one but just as comfortable ) including the zip off mattress cover on the top so you never have to lift it. I can't say enough good things about this company; you get what you pay for.
I want to make sure people who are looking for a mattress are aware of the nightmare we have gone through with the mattress company, Essentia. Newly weds in November 2018, my husband and I decided to make one of our first investments in a new mattress. In our attempts to go green, we found our about the Essentia Natural mattress though online searches. We found their local store in Santa Monica, CA and after a couple of hours of comparing their options we purchased their King Size "Classic" mattress. We were given 120 day satisfaction guarantee which gave us comfort with such what was a large investment for us. Within a couple of weeks of trying the mattress, we were both constantly reporting to each other that we had significant pain. For me, discomfort on beds wasn't so unusual, but for my husband it was highly unusual. We tried trouble- shooting with different pillows, but with in a few weeks it was obvious to both of us that we were both in pain from the mattress. We began the return process and that's when our nightmare also began. It was a month before the cover arrived to place the mattress in. Another month before the company acknowledged that they received and passed it in their inspection. It has now been four months and they have avoided and skirted paying us our credit of $3,677.23 (that the company controller has agreed they owe) despite being pursued by Bank of America and the CA Department of Consumer Affairs, Bureau of Household Goods and Services . We know what our next step has to be and we are now working on informing the public of their breach of contract and the thievery we have endured.
I bought a mattress three years ago. Never thought to check the underside. I recently did and it was LOADED WITH MOLD!! Latex should never get mold. The company asked for my mold report and I gave it to them to show there was no mold in my house and asked for a full refund. They responded as if they had not read the report!! I have spoken to experts who clearly said that even if you do have mold in your house, latex should NEVER get mold. This is absolutely the most unethical company I have ever dealt with!