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Bear mattress offers two amazing mattresses. Although its memory foam version has won awards among athletes, their Hybrid has won acclaim from everyone (read more Bear Hybrid reviews). Some of their differentiators include a Celliant® cover that is an FDA approved medical device, diffusing heat and facilitating deeper sleep while helping with pain and muscle recovery. These mattresses also are designed to be superior at supporting the spine and alleviating aches & pains. With these factors and their all-inclusive and low priced Bear Bundle that includes pillows and mattress protector, folks love these beds.
eLuxurySupply offers much more than just mattresses -- they offer a wide range of home products from towels to rugs. It also is owned and run by veterans so if you're feeling patriotic, look no further. But how do their beds feel?
Based on our aggregated reviews and our scoring method, we recommend Bear Mattress in this match up!
See Our Full Review of Bear Mattress
Bear Mattress: 9.6/10
Eluxury Supply: 8.6/10
Bear Mattress: 9.6/10
Eluxury Supply: 8.6/10
Bear Mattress: 9.5/10
Eluxury Supply: 8.3/10
No Back Pain:
Bear Mattress: 9.7/10
Eluxury Supply: 8.7/10
Bear Mattress: $500-$1650
Eluxury Supply: $370-$1165
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Customer reviews are highly useful in figuring out which mattress is best for you. Reviews at their best can accurately showcase the takeaways, both positive and negative, of a product. However, making a decision on a specific product based on the all of the information from reviews can be a hard task. But, with making sense of the customer data across the industry -- customers are some of the happiest about these mattresses.
Having the right amount of support is a nice thing about these mattresses. These mattresses help with spine alignment while giving all the benefits of lasting comfort.
If you sit on the side of your mattress before getting out of bed, this mattress should do well providing resistance and not faltering under weight, which means it is perfect for those that need to put on socks or has mobility issues.
Bowling Ball & Density Tests
When it comes to even support, these mattresses excel at resistance tests. Although the comfort layers provide a nice and cozy surface, the support layers are built to give you lasting support for your hips, shoulders, and back.
It's a big win financially if your mattress is super durable and remains comfortable. It's one more reason why longevity is so important for mattress buyers. However, unsurprisingly, there are lots of brands that are more concerned with their immediate bottom line. In spite of that, shoppers can still find great products by good brands. These mattresses are experienced by customers as being highly durable. Unless you are of a heavier build, these mattresses should last 7 - 12 years.
Get an Instant Discount for Bear Mattress: Get $100-$200 Off Mattresses
Customer reviews and sentiment are a powerful way to discover if a company is as upstanding as they say they are. Overall, these mattresses have high ratings from customers, but there were a few that didn't vote as highly. Review the mattress specifics below for information on if this mattress will work for you.
These mattresses are good at support. Though there is the occasional sleeper that disagrees with the firmness of these mattresses, most reviewers like the amount of support these mattresses possess.
Edge support is really important for folks that spend a few minutes sitting on the side of the mattress or like to use the side of their mattress. These mattresses do well on their edge support and they should be able to be comfortable for most customers.
Bowling Ball & Density Tests
Many folks like to use bowling balls to measure mattress firmness and support. These mattresses do well at providing even support throughout the mattress, which means they should work with your body to align the spine properly.
Based on the materials that are in the mattress, the average durable mattress will stay comfortable for at least 7 - 12 years. Foam mattresses are generally less durable, while coil mattresses that are high quality should last longer. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. Sleepers have mixed things to say about these mattresses. Some report lasting comfort, but others report quicker than average degrading.
Check the Prices For Eluxury Supply: Get Today's Prices
This mattress is simply amazing! I immediately fell asleep and woke up nice and rested, no back pain what so ever! Like I said - amazing! I recommending this to everyone!View More Reviews
Took me a week to get my body use to the new bed, now it is amazing, I would suggest giving this bed some time before you make a final decision
My girlfriend and just got a Cal King and love it. Shipping was fast and the mattress is amazing. I should have done this years ago.
I was so excited to get my new Bear mattress, I know 2 people who have them and so I thought if they love them I'll get one. Worst 2 1/2 weeks ever. Woke up all night with a sore back and pain in my hips. But on the other hand my wife loved it. That's why I'm giving this a 3 star and not a 1, because I guess I like soft mattresses. This has about ...Read Morea 6 1/2 out of ten on the firmness scale which I thought was soft (it's not). I'm returned it and exchanged it for a softer mattress... Which I love. Best night sleep I've ever gotten, and she still loves it too. Read Less
My fiancé and I are not athletes by any means, but I'm a light sleeper and he moves around A LOT. We loved the fact that this bed had almost zero motion transfer. It's done wonders for me in getting a full nights sleep, and my fiancé loves it too. The only thing I'd say is that we wouldn't have probably found this company without watching review videos first. They seem to market to athletes a lot, but honestly this will work for anyone. Also the upgrade from a queen to a king is incredible. Thank you bear! We are customers for life.
But after owning this for around 3 months, I have to say that this is the most comfortable mattress I've ever slept on. I used a Tempurpedic for a while, and I find the firmness of this mattress to be much better. This mattress may be too firm for some and too bouncy for others (I wouldn't want to try the bowling ball and wine glass test), but for me it seems to be just right.
We were hesitant to try the box memory foam mattresses at first, but after doing some research we decided on the bear mattress. The purchasing and delivery process was informative and quick. Setting up the mattress and foundation was very easy. My husband and I have slept very well since getting the mattress. I used to wake up in the middle of the night and toss and turn for hours before falling back asleep. I have slept through the night in a deep sleep for the entire month that we've had our bear mattress. We are very satisfied customers!!
I am so glad gave this mattress a try! It took me about a week to adjust, but have been sleeping better than I have in a long time. Just the right blend of firmness, support and it really does conform to your body.
As advertised this is a very comfortable bed. The only thing I have trouble with is that I lay too long in one position on my back it can be uncomfortable but I don't think it is the bed
Very comfortable bed! Relieved my shoulder and back pain within a month
Great mattress! Especially for the price. Sleep soundly and can’t tell when my husband gets out of bed. Mattress is firm yet molds to your body! Love it!
Bear mattress has been a great experience. It was so easy to order, came in just a few days and was very easy to set up. Now the mattress- super comfortable - just the right firmnes. I would definitely recommend and buy again!
Love this mattress. I am a very warm person and I have to say I love being cool all night long. We even bought the pillows and they are amazing. I would have to say I feel the mattress for me is a bit on the firm side, so it did take some getting used to. But overall it has exceeded my expectations. And what's even better is its wife approved..... She loves it!
Great mattress, comfortable and supportive. I love it
Great, comfortable bed.
To be honest, after the first night I was ready to get rid of it! It was extremely firm and my husband urged me to give it time. Now after a few weeks, it’s great! I didn’t think a mattress that came out of a box would be that comfortable. It feels firm to the touch, but once you lay down you’re transported to a cloud. Love it!
I've loved my bear mattress! It does not sleep warm at all. Sleeps cooly like a traditional mattress. The mattress is soft to the touch but very supportive and firm. I have not woken up aching since I got my Bear. Worth every penny!
exceptional mattress/foundation. Has helped my sleep immensely
I bought my son the Bear Mattress and he is so happy he hates to get out of bed to start the day. I think the bed is amazing also and may get one for myself.
Great mattress! Sleeps really well and I love how cool it sleeps. I hope it never wears out but if it doesiwill buy another Bear!!
It's a little firmer than I expected at first, my wife too. But after a few days you adapt to that and it really is a comfortable mattress. Love how it give that memory foam contour without that memory foam grab.
We love our Bear Mattress! It was super easy to set up, and super comfortable. It took a week to get used to, but after that we have never slept better.
We were looking for an affordable memory foam option mattress and wanted to upgrade to the king size! Definitely very happy with our purchase! Easy to set up and comfortable from the first night. My husband I noticed we slept a little “hot” the first few nights we had the mattress. We got use to it in about a week or so and have been enjoying it s...Read Moreince! (we live in San Diego so the weather doesn’t change too much) Good price and great quality! Read Less
If you like a firm mattress, this one is for you. I was very pleased with the price and delivery. The mattress is also very nice, it's just too firm for me. Unfortunately, I will be returning it.
The mattress has been great. The best mattress I've ever slept on. My big thing was the ability to dissipate heat while I sleep. if it could live up to that promise, I knew it would be perfect for me, and they actually pulled it off. Who needs a $3-5k Tempur Pedic? Get a Bear and you will not regret it. Evander Smart Founder of Bitcoin University
I used to prefer sleeping on a rock hard Select Comfort mattress. The Bear Mattress felt a little soft initially, but I got used to the memory foam feel. It provides good lumbar support and sleeps relatively cool.
I don't really know what I expected honestly, but I'm not disappointed! For the first time in years I woke up and walked to the bathroom. I didn't hobble. I didn't take a few minutes to work through the soreness. There was no soreness!! I've also been on the hunt for a good pillow for years and this is it! No neck pain and keeps me cool. I have a very physically active job and crossfit at least 3 days a week. This mattress totallt aids in recovery
Found this mattress by luck online. Purchased it for my son after many failed attempts and he loves it; hasn’t slept this comfortably in a while. Highly recommend the company and the mattress, trying to convince my wife to get one for us.
I’ve been sleeping on this mattress for a month or so now, and I love it! I originally got it for our spare bedroom, but we loved it so much that we moved it into the master bedroom! Very easy delivery, fun to open up, and the mattress is awesome! Did I say that I love it?
Love it!!!! Haven’t slept this great in a long time!!
We're very happy with our bear mattress so far! Sleeping great and it doesn't hold the heat like our old Tempurpedic did.
I haven't had an amazing experience, but I'm still hanging on. My other mattress was giving me back pain every night. Since I have slept on the Bear it has only slowly been getting less painful to sleep at night. I don't love how the edges completely sink when I'm sitting on the edge of the bed -I practically slide right off. I'm still waiting thi...Read Mores one out to see if it holds up or improves more long term. ??? It's fine, but not great. Read Less
My Bear mattress is the most comfortable mattress I have ever slept on. It definitely helps with my chronic lower back pain. The price is also so much less expensive than comparible mattresses
I purchased the king size Bear mattress and have been sleeping cool. I have always been a hot sleeper. Wake up sweaty and hot. Restless nights as a result. Not anymore. Since getting the Bear I have slept cool! Sleeping cool means better nights sleep for me. Very comfortable too. A great product at a great value. Sleeping cool and sleeping longer now! Loving it!!
The mattress seems to be of high quality and good feel. I would put it in the same class of other mattresses of the same type (Casper or Leesa). While I'm not sure it's working for me (personal feel only), there is nothing about this experience that was particularly negative up to this point; I knew there would be a chance for this to happen buyin...Read Moreg a mattress sight unseen. 3 star rating simply because I don't believe I will be keeping it, although I think I'd have similar results with the other ship to home style foam mattresses. Read Less
This is the first mattress I’ve ever invested in. It took me a couple days to adjust to it and now it feels like a perfect match. I’m use to mattresses being really bouncy so it’s a nice change. Definitely worth it. I also purchased the bear box and mattress protector.
I love my bear! As a side sleeper I determined I needed a bit more cush so I added a 2” foam latex topper and a quilted mattress pad. With these minor adjustments I now have the bed perfect for me. The firmness level of the mattress is probably perfect as-is for back and stomach sleepers. With this purchase I upgraded from a traditional spring, queen size to the Bear cal king. I’m tall - 6’2” - and I am celebrating that my feet no longer dangle over end of bed. I find the foam technology far superior to the spring type. I made my own platform out of pine boards.
We like our new mattress. However it says its a queen size and it is smaller than our queen bed frame fairly significantly. It is comfortable and a little softer than I thought.
Great bed for in between soft and firm!
The bear mattress is extremely comfortable. I have no complaints so far. It’s a perfect mix of firm and plush. Before the bear mattress, I was waking up with backaches. These backaches have completely disappeared and I look forward to a great night sleep every evening.
Purchased mattress bc it was referred by a friend. In the past I wake up 5-10 times per night and last night I woke up once. So far so good but I will update again in a few months. Lastly, the two pillows that came with it are phenomenal. Best pillow I've used.View More Reviews
I'm a young medical student and normally sleep on anything. Bought this mattress based on the online reviews but my back was still hurting even after 2 1/2 months with this mattress. Now I'm sleeping on PuraSleep 10 Inch CoolFlow Memory Foam Mattress and feel much better.
The service was very good when I returned the mattress and without hassle.
I cannot express enough how much I love this mattress. I went from one of the old school cheap mattresses and since getting this one my husband and I sleep and feel better. The smell does go away and really isn't that bad in the first place. Definitely a silly deal breaker.
My husband is loving this mattress. Coming from a pillowtop, it is still a bit firm for me, but I am getting used to it. I definitely don't have the aches I did waking up before, but it is taking me some time to get used to the firmness of it when I fall asleep. Great pricing and customer service for the product and company it shipped from, though.
Mattress is fantastic, but when you read the warranty info, the 10 year warranty is useless. If you have a problem you have to ship it back at your expense. When it's shipped it's vacuumed to about 1/3rd it's size, and trust me you will never get it back to that size again. I've used it just 3 nights and got a fantastic nights sleep but they say over time some of the cells may not bounce back like a new mattress and that, is not covered under the warranty, hence the 4 stars. This is a replacement for a Sleep Number Bed I had that for 5 years before it went downhill so fast it was not usable. Well this mattress was only 1/5 the cost of the Sleep Number, I hope it will last at least 5 years.
We really, really wanted a king sized bed, but getting that big of a mattress up the steps of our old home would have been very difficult. We decided to try this mattress after all the good reviews. And we are THRILLED! It arrived in a box, very easy to take up the steps. We opened the box, took off the wrapping very carefully and it fit perfectly on our bed. The first night we were hesitant - it was a little spongy and not what we are used to then we got comfy...and it's been heaven ever since! It is the most comfortable mattress we have ever have. I would highly recommend this mattress to anyone and we will buy another when it's time down the road. Best nights of sleep in many years! Highly recommend :)
I purchased this mattress (california king) for my daughter who has back pain from an accident. She tells me it's changed her life! For the first time in two years, she's slept through the night and wakes without pain or stiffness. She told me,"It's so comfortable and supports my entire body Mom." The company is fantastic to work with. They truly embody the term customer service. I recommend this mattress unconditionally.
I can tell this is a high quality item, but is far too firm for me. This has been hurting my back something awful, and I've resorted to mostly sleeping on the couch until I can sell this and buy something else.
I was very hesitant to buy this bed initially. Everywhere I looked it said memory foam mattresses were the most comfortable. Our old mattress was due to be replaced and my back was really starting to hurt. At delivery it came in a box that seemed too small to house a king size mattress. I opened it up and placed it on our existing box springs and cut the wrapping. It quickly took shape. There wasn't much of a smell as I've seen reported about other memory foam mattresses. Within an hour of unwrapping it we were sleeping on it.
It's been 3 months and I don't have a single complaint about this mattress. The company that makes it has reached out to us on several occasions to check on our satisfaction with it.
You can't go wrong with this one.
Love this matress. I sleep so much better. Keep in mind the package does come smaller tHn the actual size and expands. Love the cover that is washable. Love the way it supports me and is able to feel soft also.
Ok - so this was the special of the day the day I bought it and I was skeptical because who buys a new bed online? I ordered the recommend frame to go with it. Our previous bed was a queen size, but the dogs take up so much room, we decided we needed a bigger bed. We are used to the traditional box springs and mattress beds, so this was a new venture for us. Our old bed was about 9 years old.
First night - lots of adjusting to the new bed for us, but dogs were thrilled to have more room to spread out.... Firmer than the last bed and we squirmed a lot trying to figure out whether we loved it or not, but didn't wake up stiff or sore. Second night - slept like two babies, woke up feeling rested. The rest is history folks. We LOVE LOVE LOVE the new bed.
I agree with the other reviewers, it is a firmer bed. However, firmer in the sense that it is a foam mattress and does hug and support you while you sleep. I'm a migraine sufferer and I always thought it was the pillow I used - so I went through a bunch of different types of pillow - turns out - I don't get migraines with the bed, so I feel it is because the old bed was too soft.
The company sent us a thank you note in the mail and it was a personal hand written note - which speaks to the customer satisfaction they work so hard to ensure. I was impressed.
Bottom line - we love the bed. If I ever need one for my spare rooms - this is the one I am getting. It's phenomenal. I recommend this company and it's products highly!!!!!!
This is a well made mattress from a company with great customer support. That being said, the mattress is much firmer than I had expected. We are almost 5 months in now and my wife can no longer sleep on it. We hoped it might break in or that we would get used to it. Hopefully this review will help others know that you should give it a few weeks but if you think it is too firm, you should return it while inside the return window.
Bought in June, sat in the box in my hall 'til Thanksgiving when my son could help me set it up... now fabulous! The shipping and packaging is really quite ingenious. Yes, it inflates like a raft when you open it, so be warned. The paperwork provided indicate a company that is all American, and one I am proud to purchase from. The quality of the actual mattress is wonderful. I am 57 and SO is 65. With the age comes aches and pains and this mattress helps us sleep so much better. I have always wanted a foam type one and this might be the best thing ever bought by me on Amazon! With my Prime, I do order frequently... I LOVE THIS! Buy and you won't regret it. LB
I wasn't sure how buying a mattress on amazon would go but I couldn't have asked for a better experience! This bed is super comfy and with all of the company guarantees, I felt like I could take a chance on it. I even received a *HAND WRITTEN* thank you card from the company after my purchase. I have recommended them to friends and family and absolutely love this bed (Note: I formerly had a comforpedic bed so I was already used to sleeping on one.)
5-star as foam. 4-star as gel. It's a very nice soft foam bed, but I didn't notice that the gel improved it any from the regular foam-topped-with-memory-foam that I've bought elsewhere. It's not as soft as the Sealy gel memory foam I tested in a local store that cost somewhere around $1200-$1400). I had hoped it would be that soft. Not everyone is like me, however, to like beds that soft (I know such a person), and most people will be highly happy with this bed. If you read the reviews of other foam beds and you'll see how happy people are. If we're rating it as a plain foam bed, this is a 5 star bed I know you'll love. I just didn't notice that the gel adding anything for softness. It certainly could be adding a comfort factor for cooling. We only tested it 2 nights before switching back to our old bed combo that has a layer of memory foam on top of a combo foam/memory foam mattress. This one will be used for our guests and I know they'll love it.
Pretty comfortable. We never really noticed much of a smell from it.
1. Price is reasonable compared to other memory foam mattresses.
2. Shipping from Amazon was painless.
3. Overall pretty comfortable.
4. Isn't super hot when you sleep. We had a memory foam topper on our old mattress and it was super hot to sleep on, this one isn't.
1. Not quite "king size" the mattress is about 5 inches shorter than our previous king mattress so it fits our box springs and frame a bit odd.
2. A little more firm that I though it would be. Not horrible but just a bit too firm.
3. No support on the edges so if you are sleeping near the edge you sometimes feel like you are going to roll off the bed.
Great mattress, great price! My wife and I were in need of a new mattress, and the gel memory foam sondsed very impressive, and fit with in our budget. I like the fact that it is made in America, and from what I can tell e-Luxury supply is and exceptional company. The mattress is very well constructed with high quality materials, ans great craftsmenship. It is very comfortable, and cradles my weight evenly and firmly. It holds my husbands 300 lbs, with out sagging. We do not miss the springs in our old mattress! The 120 day trial period make this purchase a no brainer. We will never go back the a convential mattress again!
So far we're exceptionally happy with this. It's MUCH firmer than reviews give it credit for... I'd say an 8 or 9 on a 1-10 scale. My wife (who's quite skinny) says it's hard as a brick, and I (who's pretty tall and rather overweight) feel like it's pretty darn firm.
I went from a ~16 year old springy sleeping rectangle to this thing, so I waited a bit to make sure my positive review was for real and not just a manifesto of hate against my old mattress.
That said, absolutely, completely, 100% worth every cent you'll spend on it. It's easier to move in, considerably more comfortable than a coil spring mattress, and the 90 day return policy is amazing.
I've slept on Tempurpedic mattresses before, so I do have some experience with foam mattresses. This is a different experience than a purely memory foam mattress. There is still a little spring action to it which makes it easier to move on without sacrificing comfort and support.
Give it a try.
When it arrived, I was first amazed at what a small package that such a large King mattress can fit into it. I did read the reviews to make sure that it was placed in the area where you wanted it in your bedroom. Took it out of the box place it on top of the box spring and started cutting the plastic off and POOF! The thing expanded and enlarged to its original size. Vacuum packing is amazing these days. I could not believe the comfort I was feeling when I first laid up on it. I totally love this mattress. What a great quality gel foam memory mattress at a great value inexpensive price. No questions asked guarantee with it. I love it when it feels like I got a great deal. Thank you E Luxury Supply
I purchased a King Size and have slept on it for about 1 week now.
Currently, I've found it to be just a hair softer than I like. (A board with plush carpet on it is approx the level of firmness I'm for, so, take that with a grain of salt.)
Compared to other "mattress in a box" solutions, this is about as firm as a Casper.
The king size ships in a box ~4'x2'x2' and weighing somewhere around 90 lbs.
After a period of less than 36 hours the mattress had fully sprung back to full height and did not have an overly long or powerful off-gassing period.
I've slept well on this bed, and find that it does regulate heat and supports my body evenly (much better than my previous traditional mattress + temperfoam topper on all these counts).
As it is a foam mattress, it will compress more under a less distributed load; sitting on the edge of the bed as an example.
One Week Pros:
- About on par with Casper
- Light and quick off-gassing
- Quick expansion
- Good support
- Good temperature regulation
One Week Cons:
- Not as firm as *I* like
- Foam mattress means compression while sitting
- Heavy and unbalanced while packaged.
UPDATE: 2 Months
The mattress has held up well, and I have not seen any long term compression. I had a concern that it was a bit softer on my side after such a short period, but it turned out to be unfounded. Really, there's been no change in firmness level.
It continues to be a good mattress and doesn't seem to be breaking down in any noticeable way yet.
I'll provide updates in a few more months and then again in a year.
The night I wrote the following review the seller contacted me and made things right by offering a refund on the mattress. They will be donating the mattress to a homeless shelter as well so I am really pumped to see this kind of customer service. I am adjusting my rating to 4 stars based on the fact that with this company backing up the mattress you should be confident in giving it a try to see if it is the right mattress for you. Still have to take a star off just so folks know the product itself isn't for everyone.
I am going to start this review with letting everyone know I really really wanted to like this bed. The build quality is nice, the cover is very nice, and the packaging/delivery were fine as well. I will let you know my wife has had no problems with this bed. I have a fairly large 6'1" 250lb frame that maybe is just too much for this particular mattress. I have gone through a lot of effort trying to make it work for me, last night I ordered a replacement bed and I hope my search for a new bed will finally be over. I travel during the week and stay at a lot of Courtyard Marriots...they use a foam bed and from this description I thought this bed was going to be very similar to those...if it was I would be in heaven!
I ordered this bed in January built a cedar platform bed like the one pictured here I was excited by the positive reviews and couldn't wait to try out this bed. The first night I woke up after 5 hours of sleep to a sore lower back(the reason I was getting a new bed to begin with). I figured that it was just a new mattress and I had to give myself a while to adjust to it. After 2 weeks I still was waking up after between 4 and 5 hours of sleep. I went out and purchased a topper for this bed, it is a 3 inch memory foam topper, hoping that it would provide some relief but it did not. I already had a 3 inch latex topper from my last bed and tried that on this mattress as well...still the same issue with extreme lower back pain when sleeping on this bed. I tried both toppers together with this mattress...you guessed it still no relief. I began to think maybe the platform bed I built didn't have sufficient support so I convinced my wife to move to the living room for a week...with the mattress directly on our hardwood floors...still no relief.
It has now been more then 6 months of trial and error trying to get a good night sleep on this mattress...most nights I end up on our couch(with no back pain). I ordered a new mattress last night with a 100 night guarantee hopefully it works, but at least I won't be out the cost of yet another mattress.
One comment on the company, I tried to follow up with them in response to a phone call they gave me to see how I liked the mattress. I was never able to specifically speak with the person that called me so I did not have a chance to speak directly with them about my troubles with the mattress. The phone was answered but the person I was trying to reach was always in meetings or otherwise unavailable.
I will start by saying that I bought this mattress as the Deal of The Day a month or so ago. My wife and I have been through many mattresses, both cheap and expensive. This is our first King as we have always had a queen size bed. I have bad back, neck, and knee problems (degenerative arthritis all over). This bed arrived fast (of course I used Prime) and in a large 100lb box. We waited about 30 days to open this as we were moving to a new house and were waiting until we got moved in. When we first opened the mattress it had less of an odor than I originally thought it would. We could have slept on it that night and not be bothered by it but we did let it air for one night until our bed frame arrived. The first night of sleep on this mattress was the best night of sleep I have ever had. We tried out several name brand memory foam mattresses at local stores and I have to say that this one is the best that I have laid on. The mattress is pretty firm but allows you to sink in to it. We have now slept on this mattress for about a month and it is still the most comfortable mattress we have ever had!
The company ExceptionalSheets (or eLuxurySupply) is a veteran-owned business (important to me because I am a 100% disabled vet) and their customer service is out of this world! I had a few questions after my purchase and they were all answered very promptly and all follow-up calls were made as promised. As if that were not enough, they actually sent flowers to my house because we purchased this mattress.
BUY THIS MATTRESS. I WOULD EASILY HAVE PAID $1K FOR IT AND BEEN HAPPY!
First off, 5 stars for customer service. I ended up returning mine just over a month and customer service was outstanding. They had a local Salvation Army schedule a pick up, at my convenience, and I just had to take a photo of the pick up receipt and email it to them. Right away I received a confirmation from them as well as Amazon that my credit was being processed.
As for the bed, It arrived quickly and in a large/medium size box. It is foam, so when vacuumed sealed, it shrinks considerably. I opened this in my bedroom and put the plastic wrapped mattress on the bed before opening. I used an utility knife to very carefully cut the plastic. As you get towards the end of cutting, the mattress is waiting to break out. When it did, it only took a matter of seconds to expand to full form. Others have mentioned an unpleasant odor. There is a slight chemical odor, but nothing more than something comparable to an odor when you buy a new car. In a couple of days it wasn't noticeable anymore. I ordered a King size and the dimensions were spot on.
I have long suffered back and neck pain, due to my physically demanding job. I purchased this mattress based on others saying it practically cured their back and neck ailments. Not the case for me at all. I sleep mostly on the side. The bed is pretty comfortable, but no more than what I currently had. I did notice that in some movements there were significant decreases of support. Now this next part may seem weird, but it's important. During our moments of intimacy, there was very little support. I'm about 165 and the Mrs is about 140, and when together, the mattress is very uncomfortable. If either one of us weighed 200 lbs or more, I can't imagine this mattress offering nearly enough support. After a month of sleeping on this mattress, we decided to go back to our previous one. I felt an immediate increase in back and neck support when going back, and resulting in more complete full nights sleep.
If you are curious about this mattress, go ahead and try it. Just keep your old one. As long as the company is still offering their 90 day guarantee, you have nothing to lose.
Best purchase I ever made. I'm a big guy and found myself buying mattress' far too often. I never thought a foam mattress would be so comfortable and supporting. In about two weeks my back ache is gone and I am sleeping all night.
Update 9/06/2015. After 5 months both my wife and myself find that the mattress is sagging and the side support is gone. We now wake with aches and pains that last all day. In the beginning the mattress was great with plenty of support and we slept all night. Now we toss and turn and haven't had a full night sleep for quite some time.
Update 9/8/2015. Spoke to the manufacturer. They stated that they haven't heard of my type of problem before. They are going to make it right and exchange for a new mattress. This should solve the problem. They were very receptive to my complaint and didn't hesitate finding a resolution. Thanks.
As of now, I would give this bed five stars. The bed was well packaged and seems well made.
It was soft when I originally opened the package; however, as it expanded its become very firm. It took about 2-4 days for my body to become adjusted to the bed, but I love it. As mentioned this is a firm bed. I almost spent six times the amount of money for a different brand! I'm glad I didn't. Take the gamble and worst case is the company will take it back from you...
Very, very firm mattress. I have only had it for a couple weeks now, but I am hoping it softens up soon. I wake up with back pain every morning. It feels like 3 inches of memory foam on top of solid wood, even though I know there is no wood in there. My wife doesn't want to go through the hassle of a return and then moving another king sized bed upstairs, which is quite understandable so I guess I will just deal with it. The company seems to be pretty nice though, as they always responded to my inquiries within 24 hours. I assume they would honor their refund policy if you choose to go through the hassle of the move. If you do like a very firm mattress though, then you would probably like this one.
Mattress is always a major investment, and you want it to fit perfectly for your body. Unfortunately, this particular mattress did not happen to be the perfect fit for me, but I have to say that I was in general pretty fond of the process, and encourage buyers to give it a shot.
First off, unlike most foam products, this mattress is on the firmer side. If you know for sure that you won't like a firm bed, this might not be for you. For comparison, my sleep number is 65-70, and I actually liked this mattress a lot. It arrived in a box, which is pretty heavy. Unpacking is relatively easy, and it took couple days for the typical memory foam smell to go away. It might help to not having sheet wrapping it, and lay on it here and there occasionally.
I started to sleep on it like three days after it arrived, and I have to say that I really loved it. Yes, it's a firm bed, but the top layer is gel memory foam, which contours your body. I had a feeling that it didn't sink a lot around my butt, but in general I think it felt very good. Sleeping on your side, however, doesn't feel as natural, but in general I was very fond of it.
The problem started around two weeks of real-night usage, that is for some nights (1/3-1/2 of them, not every night), a lower back pain woke me up after 6-7 hours of laying on it. It'd go away shortly after I left the bed and walk around my place, yet it did bother my sleep. Sometimes the back pain occurred on consecutive nights, and sometimes no problem for consecutive nights. I tried to switch my pillows to see whether that makes a difference, and there was no clear trend either way. Roughly four weeks into the process, I contacted the eluxurysupplies to inquire about the situation.
During a web chat, I was told that if it is a firmness problem, they usually suggest the addition of a mattress topper. But since my problem is not with the firmness, they are not sure how to improve the situation. They asked me whether I'd like to file for a refund, yet I thought I'd give it couple more days to see what happens.
The next several days I continued to have back pain occasionally, and for some good mornings, after roughly 7 hrs of sleep, even there was no clear pain, I could feel like it's about to get me if I don't get up. It's kind of frustrating, so I decided to contact them again to ask about the refund process.
It turned out to be a fairly easy process. They asked me whether I know any local charity that takes mattress. I don't know whole lot about the issue, and they found a charity that will pick up the mattress for me. Once the mattress was picked up, and the charity receipt note was sent back to them, a refund was issued shortly after. While I would have preferred to finding the ideal mattress at the first place, I have to say this process was as easy as possible for you to figure out whether this is the best mattress for you, even when the result turns out negative.
Don't try it just for the fun of it. If you don't like a relatively firm bed, this is probably not for you. If you don't like the feel of memory foam, you won't like this either. Even if you pass both, this can still not work for you (like myself), but at least I know how my body reacts to it. And trust me. Without those real-life whole-night sleeping on it, there is no way I could have figured out this back pain problem if I just tried it for couple minutes in a store.
First to clarify, I would give this mattress 4 1/2 stars. It is close to being perfect, but I have owned it less than a week, so I can't comment on the life of the mattress just yet.
Similar to other customers, I bought this mattress when it was the Amazon Deal of the Day for $495. I checked other websites (Wal-Mart, newegg, etc.) first and saw that the lowest retail price was $650, so I was willing to take the gamble and give it a shot for $500. Man am I happy that I did!
The mattress provides just the right amount of firmness and I have slept well every night since I set it up. I am an active 30 year old male and would typically wake up with a sore back 1-2 days a week. I was putting off buying a new bed until I moved to a bigger apartment/house, but am glad I did not pass up this offer. Considering similar mattresses can be over a $1,000 (and I really didn't want to waste a day or two mattress shopping), I spent some time reading reviews on Amazon and other sites before I made the decision to purchase. I agree the box was heavy, but you really can't complain when it is shipped in a box that fits in the back of a midsize car and arrives in 2 days (assuming you have Prime). Setup was a breeze - it fit my queen size bed frame perfectly and I did not notice any funky smells or odors. It's also made in the US by Veterans so you really can't ask for more. The cherry on the top was the company offered a free mattress pad topper ($72 value) if you completed a review. I typically don't write many reviews on Amazon, but I am being sincere when I say this mattress is well worth the money I paid and then some.
However, since I've owned it less than a week, it's tough to give it 5 stars when I don't know how long the mattress will last. It looks like every review on Amazon is from 2015, so I'm hoping we are not all the "sheep" for this product. The warranty language is a joke too so I'm really hoping I don't have to send this thing back after less than a year.
Very good bed especially for the price. Only complaint is slight overheating at night. I might get one of those mattress pad things to help with the heat other than that very good again for the price. And the seller Is very responsive and has sent thank you cards in the mail.
Great replacement to my previous mattress, fast delivery and the best part...hardly any of that bad "new mattress smell"!
Anyway, it's very comfortable for both my wife and myself and was a great bargain at the price we got it at. Not much else to say really, we get a much better rest on this mattress and so far it's holding form. We'll see in a year how it goes.
This mattress is great! My husband and I purchased it almost a year ago. Everyone who sits on our bed is amazed. We tested out several memory foam mattresses in-store before buying this one, and it's just as great, if not better, at a fraction of the price. The gel foam really is nice in the summer months. It is HEAVY, so I couldn't move it from the porch into the house without my husband, and it took both of us to get it upstairs. We didn't notice any offensive odors from the mattress. We're very happy.
I love this mattress so much. I've only recently gotten it but I sleep so well on it. Also, I don't wake my partner with a squeeky bed whenever I get out of the bed at night. It got here quickly and was very easy to put up with the base I got. It only took us a couple of hours to have everything together, including the mattress to be sleepable after it came out of the box. We are very pleased with this product.
I am so happy we decided to give this little gem a try. Not only did we purchase a "home made" (made in the USA) product, but this company's customer service was unparalleled! The box came with a hand written "thank you." What company takes the time to do that these days? This one! A few days later we received another hand written message, this time in the form of a thank you card.
Now, onto the mattress: It arrived nicely packaged, rolled up into a box. Very easy to set up and most of all: amazing! Best sleep I've had in many years (and my husband agrees.) I no longer want to get out of bed in the mornings, I kind of want to live in my bed! If you're not sure about it, I say give this mattress a try, you won't regret it.
Thank you, eLuxury, and thank you Eric for the card! :)
PS. Thank you for supporting our Veterans.
Took a chance based on the reviews and the price. Glad I did. I can't say I sleep better. But it is a fine, supportive mattress with no drawbacks that I've noticed after I guess a couple of months now. I do feel like every part of my body gets equal support. That is very comfortable.
I've been sleeping on this mattress for a couple weeks now, and after reading the reviews on here, it's far exceeded my expectations. I would definitely classify this mattress as "firm", and I haven't experienced any sagging or lack of support whatsoever. I am 6'3" and weigh around 190 lbs, so perhaps weight is a factor, but I find this mattress provides me all the support and comfort I need for a good night's sleep.
We got this on sale, probably about 10% off normal so we took a chance. So far we have been really pleased with it. We had a similar memory foam matress that we took back after 60 months because neither my wife or I slept well on it. This one seems fine. So we're happy and we've been sleeping on it for 3+ months now.
I held off on this review so we could try out this mattress. We live in a small town and selection of products is small. Still, we were initially reluctant to buy an mattress online. Then, we stopped to think. If we tried one in a store, how long would we lie on it to try it out? A few minutes? The Amazon deal of the day was an offer we couldn't refuse. How could be go wrong with a 90 day trial? That's a lot better than the stores offer. The mattress was exactly as described. It was well-packed and the video explained how to unpack and set it up. Very easy to do. We have Prime shipping also. Of course their's Cathy's indepth review plus all the other 5 star reviews.
We both have degenerative disk disease in our necks and backs. Our previous mattress had air compartments but the topper was not memory foan so we had to buy a new memory foam topper each year. They had a memory, too--they remembered the indentations for our bodies after 6 months. Our new mattress is firmer but not too firm. No pockets so far either. I guess the gel foam does help by not getting too warm to be uncomfortable. We were given a quilted topper which might also help to sleep cooler. My wife likes it, but I was okay with just a mattress pad and sheet. I don't have as much back pain now, but my wife said she hasn't noticed much difference. For our necks, the pillows we use make a big difference. I bought one of those shredded foam pillows for $69, but it seems to be a big help for me. My wife has a short neck and hasn't tried it. Just mentioning it here, but will write a review of it in a few weeks.
In summary, this mattress is very comfortable for us. It's not too hard and not too soft. The regular price is very reasonable for the product and terms that you get. I would not hesitate to buy another one or recommend it to others. I get a better night's sleep because I don't turn over as much and wake up more rested. To me that's the most important feature of a mattress. I hope this review helps others.
Each night on this mattress brings increased appreciation. I probably will not be satisfied with anything less and since travelling and staying in motels is part of my life style I'm going to be hard pressed to find sleeping accommodations with comparable mattresses. Not only that the customer service is without parallel.
Best mattress we ever owned. About 1/4 of the cost of a mattress at a big named local furniture store in Hanover. This mattress is like sleeping on a cloud and yet with good back support. I recommend it for anyone. Our other new mattress was sinking in the middle and it was only a couple months old. We paid way too much for that furniture store mattress.