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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Therapedic manufactures a variety of innerspring, hybrid, latex, and memory foam mattresses. They focus predominantly on innerspring and hybrid bedding. You may have heard of them or seen them in local mattress stores across the United States. Overall, they are known for their orthopedic bedding that is designed to provide better back support than others. Overall, Therapedic's bedding is middle-range in terms of product offering.
Based on our aggregated reviews and our scoring method, we recommend Therapedic in this match up!
See Our Full Review of Therapedic
We all want to understand customer input before making a purchase decision -- especially when it is worth hundreds of dollars. That being said, it isn't always simple for shoppers to get to the bottom of things after looking at many different sites. Based on our examination of sleeper reviews, we've found that customers give these above average marks on overall satisfaction. However, there are some complaints Make sure to read on for added specifics.
Support is extremely important for the comfort of a night's sleep. Over the first few months of use, these mattresses have high marks for support, but there are folks that felt the support wasn't great long term. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Most folks find edge support to be an important deciding factor on the feel of a mattress. These mattresses are generally well regarded on edge support, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In mattress tests that measure the density of the mattresses, support is initially even throughout the mattress. Some folks have mentioned that support may degrade over time for some.
Mattresses don't last as long as they used to in years past. A mattress that continues to stay comfortable after 15 years is becoming rarer and rarer. But, finding a mattress that really is cozy for a long time can save you lots long term. Unfortunately, these mattresses get mixed reviews on durability. Many folks don't report any issues, but others have comfort problems over a shorter time frame than is usual.
Sleeper satisfaction isn't simple to get to the bottom of with plenty of brands doing work cleaning up their online reputation. That said, overall, customers report these mattresses are comfortable. There were a few complaints from customers that couldn't get comfy so look at the specifics below to make sure that this mattress will work for you!
Support is important for aligning the spine and keeping things comfortable for years. Most sleepers describe these mattresses as having solid support, but rarely some reviewers have complained about firmness and support.
Edge support is an important attribute for great mattresses and for those that need extra time getting in and out of bed. These mattresses offer supportive structure along the edges, but some heavier folks may experience some dips by the edge.
Bowling Ball & Density Tests
Bowling ball tests are good measures of firmness and support. These mattresses provide even support overall, but there are some reports that mention alignment problems over the long term
Durable mattresses last anywhere between 7 - 12 years based on the materials. Foam mattresses are generall not as durable long term, while mattresses with springs tend to last a bit longer, but only if they are well made. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. These mattresses get mixed reviews from sleepers. Some feel they've found lasting good sleep, while others have problems.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
I love my therapedic mattress. I've had it for the past 6 months and I can't say enough good things. The only thing that I don't like is that I feel like it has fallen about an inch since I got it. I am worried that it will continue to sag.View More Reviews
I am really happy with my Therapedic mattress. It has been a good investment for my health and I've never been happier.
Not the happiest with the mattress because it has only been two years since I bought it, but it has a deep sag in it. I am not a particularly heavy person, but I'm still experiencing sagging? I need to find my warranty.
This is one of the most comfortable beds I have ever slept in my entire life! Really enjoy the Eclipse I have!
Love this mattress! Not like other memory foam mattresses where you sink in. My husband always gets so hot when he's sleeping and this seems to be a lot cooler as well.
love this mattress pad, very comfortable
OMg, this is a fabulous mattress cover.
Did not like the feel of the Therapedic mattress. I am used to an innerspring mattress so you might like it more than I did.
Everything about this mattress I love. It doesn't contour too much to me so I can get comfortable. I haven't slept this well in years!
Okay but the delivery was such a pain. The box was shredded and arrived late. Besides that, the bed is nice.
Really couldn’t be more happy with our Agility mattress. My wife and I genuinely look forward to going to bed each night. It’s that comfortable. I’m a side sleeper, so support for my hips and shoulders is critical. This mattress allows heavier pressure points to sink appropriately making my whole body feel cradled. Very happy with my purchase.
I was fortunate enough to win an Agility mattress in a sweepstakes recently. The mattress on our bed was very old and tired, so I was very excited. I was also skeptical about getting a rolled up mattress in a box. It arrived very quickly after being notified. My husband and I hauled the box into the bedroom , and we leaned our old mattress up against the bedroom wall - just in case we wanted it back on the bed! It was very easy to set up - took no time at all. That night I slept through the night for the first time in months. I'm not a good sleeper, and am usually up several times during the night. Since sleeping on the Agility I have been able to go back to sleep if I wake up without a lot of wrestling around. My 10 year old dog, who hasn't slept with us for a few years, has now taken up residence in the middle of the bed each night, and is still there when we wake up in the morning. I guess Agility needs to look into making dog beds next! We will be taking our old mattress to the dump this weekend, and are definitely enjoying our new Agility mattress! Thank you!!
I ordered the twin bed for my 3 year old and he has said more than once “Mama, I love my new bed!” He often refers to his bed as “cozy comfy” – and believe me, it is. Before we received our Agility mattress, my son was on a week-long nap strike. After we setup his new bed, he started napping again with no issues – and not wanting to wake up! He also falls asleep faster at night with his new bed. Just shows how important a good mattress is for all of us. Now I want one for my Master!
I was a little concerned about buying my daughter a mattress online. However, once we set-up her new Agility mattress and let it expand, a supremely comfortable mattress came to life! And once I slept on the mattress myself, I knew I’d made the right choice. It’s super comfortable!
I wasn’t sure what to expect, but Agility truly delivered. The mattress is excellent, and I am very satisfied with how comfortable it is. I’m a back sleeper, and it has been great.
Great customer service. Thank you to Sales Representative Derek and Therapedic Mattress. Cheers!
The employees were very pushy and one told us we couldn't look at certain sets of mattresses. We ended up purchasing one from the store based on price, but we will not be coming back.
I have had nothing but good things to say about them. Fast shipping and great priced mattresses.
I had the worst experience here.. they order a bedroom set without my permission and when I went in to get my money back I was told by Paula that I would have to wait for an hour to let her boss get off a conference call.. I said I just want my money. Paula told me that she has to look out for herself and her job and I would have to wait.. Paula was extremely rude and had very poor customer service..
I can't wait to get into bed each night. I nestle down into the mattress and go to sleep quickly. Thanks to Agility Bed.
The Agility bed was a huge upgrade from our old "memory foam" mattress. Previously, I thought I preferred a firmer mattress - so at first, the Agility bed felt almost too soft. But after a few months of great rest, I am super pleased by the balance of comfort and support - it's just right (no additional mattress topper needed). As I am almost 6mos pregnant, I can also attest that it's great for side-sleeping.
Just love it! Why did I wait so long to get it.
My Agility Bed is wonderful. I don't think that I have ever slept so well. Thank you, Pam
This is my second Agility mattress purchased so now each of my twin children have one! The Agility mattress was shipped right to my house and was very easy to install. My kids love these mattresses and they are so comfortable that you never want to leave them. Next will be one for my older daughter. Thank you Therapedic!
We are LOVING our Agility Mattress. Previously, we had purchase a Purple Mattress hoping that it would be the answer to both my husband and I waking up achy from an older mattress that was past it's prime. We tried it for 2 months, hoping we'd adjust, but it was just too firm. I heard about the Agility Mattress on Young House Love Has a Podcast and thought that it might be worth a try. It's so much better - still supportive but offers more give for my shoulders as a side sleeper. We are planning to replace our kids mattresses with an Agility Mattress too!
I don't know why I waited so long to get this mattress. My husband and I have slept so well and his back doesn't bother him anymore. Also, customer service was ah-may-zing.
Bought an allington queen size mattress for spare room thinking it would be good enough even though it only cost a little under 400. Mistake,,,, I have 23 yrs of sleeping on military provided mattresses so I'm anything but picky.... this mattress is lumpier than anything I've ever used. Im wishing I'd saved the 25 yr old mattress it replaced. I weigh 230 lbs so I know it's expecting a lot to hope for perfect but at least better than sleeping on a rock pit. And yes I did give it time... 2 months.