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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Solstice Sleep Products make a variety of hybrid, innerspring, and memory foam mattresses for the US market and acquired Jamison Bedding. Solstice products are predominantly sold in the midwest and in Florida. For those familiar with Solstice, they are known for being price competitive versus other in-store options. However, they have had issues with durability and customer service complaints.
Based on our aggregated reviews and our scoring method, we recommend Banner in this match up!
See Our Full Review of Banner
Each of us need to read up on what customers are saying before we buy a product worth hundreds or thousands of dollars. That being said, it isn't always simple for shoppers to get to the bottom of things after looking at many different sites. We examined the online reviews and sentiment and found that customers give these mattresses above average marks overall. However, there are some complaints Make sure to look into the mattress specifics to learn if it will work for you.
It's important to have a supportive mattress for a good night's sleep. Most like the feel of this mattress for the first few months, but there are some issues with long term support. Check out the mattress specifications to make sure that it fits your body type.
Many look for good edge support as a way to be comfortable getting in and out of bed. Most report that these mattresses have good edge support, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of these mattresses, these mattresses have fairly even support. However, there are some folks that have experienced issues with support over time.
Mattresses may not last as long as they used to. A mattress that lasts 15 years is a hard thing for find. That said, finding a long-lasting mattress can mean hundreds of dollars in your pocket. Sadly, sleepers have mixed feelings about these mattresses. Many customers don't report problems, but others have issues with lasting comfort over a shorter than average horizon.
If you are thinking about this brand, learn more about the specifics below. Sadly, they don't get the best reception from all customers. Some folks were very comfy in their new beds, but others reported discomfort with the feel.
These mattresses may not offer the kind of lasting support that most customers expect. Though many enjoy the comfort of these mattresses, if you are larger or have wide hips or shoulders, make sure to read the reviews before buying.
For those that need longevity in their edge support., some describe these mattresses as having lacking edge support over the short term.
These mattresses may not give the lasting comfort that you are striving to find. Some reviewers have had complaints regarding durability and comfort over a short horizon. If you have a larger body frame and are hoping for something with longevity, these mattresses may feel good initially, but do some more research before buying.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
Great productView More Reviews
Bought top end Jamison mattress set....box springs squeak horribly after less than one year. Had to escalate to the CEO of the company before I was given a replacement after getting no where with 'customer service' for 4 months.
I am writing from Wisconsin. I purchased a Solstice Sleep Products mattress for my son fall of last year. Within two months of purchase, the mattress started sagging. For the past four months I have been working diligently to get the mattress replaced. While the company agrees it is a faulty mattress and covered by warranty, they want it returned to the manufacturer in Indianapolis, IN. We live in mid Wisconsin. The cost of shipping is almost as much as the cost of the mattress. The store where we purchased it at has gone out of business. Just want all buyers to beware of poor quality products and no customer service with this company! Very disappointed in Wisconsin.
I bought the Bar Harbor after the sales person assured me Marriott Hotels use this mattress n all their hotels. I was looking for a Beauty Rest and decided on this one..MISTAKE... after only one year it sags, makes a groaning noise if you even lean on it, it is so hard and uncomfortable I have taken to sleeping on the couch. Contacted the company twice with no response. Filed a complain with the BBB
I bought an Ashley B 183 HB Jamison Queen set and frame from Smith's Furniture Galleria on 8-31-14. We noticed it was harder than it seemed in the store after sleeping on it. My husband Bobby wanted to have them take it back immediately, but I thought it just needed breaking in. We have realized after two years that all our joints hurt more and more, and the mattress and box springs are just getting more compressed and harder instead of softer the more we sleep on it. We are unable to get a good night’s sleep. We were sold a discontinued model that Solstice was not going to produce any longer. These box springs and mattress should have not been sold anymore. They knew there were complaints about this product, yet they continued to sell them. Nobody told us they were bad.
We bought this mattress a few years ago and within a month, we noticed it sank where we slept. Told the sales person and was told we need to turn the mattress and flip it.. Yes, we turn it and flip it, it still sinks in the areas we slept.. ridges next to the sleeping area are very noticeable, when you roll onto the ridge, it definitely can be felt. This mattress is easier to turn than flip, I can turn it myself. The mattress is a king size and so heavy, it is not possible for me to flip it by myself.. The sales person was nice talking with, said to keep flipping and turning it.. which we are.. We have another king mattress and never have had to turn or flip it. Have had it for over 15 years and it sleeps so much better. It is my recommendation anyone reading this comment, look for another made mattress. I am hoping the manufacture will help me correct this problem. I am about to trash his one and invest again in another mattress.