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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Perfect Cloud is a mattress company that predominantly sells on Amazon. The prices are very affordable, and overall folks like the feel of the mattress. The main issue is that there have been some reports of durability issues for some sleepers. Because of the low prices, there is not enough money baked in for great craftsmanship and attention to detail while still making a profit. Know that this may not last as long as other online brands.
Based on our aggregated reviews and our scoring method, we recommend Banner in this match up!
See Our Full Review of Banner
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
No Back Pain:
Perfect Cloud: 7.7/10
Perfect Cloud: $289-$799
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Reviews are a great way to distill the benefits and drawbacks to a mattress. That said, it can be easy to get lost in the noise of hundreds of brands that seemingly have great reviews. For these mattresses specifically, customers have mixed emotions. Some are cozy in their new mattress, but others have complaints about the feel.
A supportive mattress can mean the difference between a comfortable night sleep and pain. These mattresses do well in supporting folks at the beginning, but there are those that found their mattress less supportive. Do some additional research on the mattress to make sure it fits your body type.
Most reviewers find edge support to be a differentiator of leading mattresses. These mattresses are okay in terms of edge support, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In bowling ball tests that measure the supportiveness of a new mattress, support is initially even throughout the mattress. However, there are some folks that have experienced issues with support over time.
Durability comes down to materials, craftsmanship, and quality control. Companies that don't focus on these things may have issues for some sleepers. These mattresses receive mixed feelings from customers on durability. Some folks report a cozy night's sleep, but others have had comfort issues over a shorter than average time frame. Do a final rundown of the reviews before you purchase.
Sleepers had mixed things to say about these mattresses. Many sleepers report feeling comfortable with their decision and enjoy their new mattress, but there were others that didn't share the good feelings. Read on about this brand more below!
Better mattress support can lead to a better night's sleep. If your bed doesn't prop you up, you are probably not getting the best night of sleep. Most customers found the support to be good for them, but some had issues with lasting comfort.
Most will find these mattresses to be fine for edge support, which is good for those that like to sit on the side of the mattress. There still may be some dipping for those that have larger body types.
We all want a mattress that is going to last over a decade, and when instead our new mattress causes us pain after a year, this is the worst. That said, it is much more difficult to find the right durable mattress nowadays. With more choices for us than ever, some brands aren't always investing in quality. When it comes to these mattresses, some sleepers had issues with durability. Durability issues don't happen to everyone, but make sure to read more about the warranty and the return policies.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
I have it on a heavy piece of plywood and it is a little firm but i like it,thank you.View More Reviews
after a couple years I now require climbing gear to reach the peak formed in the middle..
Purchased for our motor home (full-time) It is so, so comfortable.
The Perfect Cloud mattress lives up to its name, since it’s just like sleeping on a perfect cloud. It was simple to unpack and once fully decompressed, it was ready to use. I’ve been putting off purchasing a new mattress because of the cost and wish I found out about Perfect Cloud a long time ago because you can beat the price for American made and excellent quality.
Enjoying it everyday !
It was pure heaven for the first year, now, it's a sagging nightmare. Only had for two years. I am 5'3''', about 140 lbs. and sleep alone. No reason for this quick wear and tear. Such a disappointment!!
This memory foam mattress is truly down from the clouds! It is all things at once...firm...soft...cozy..yielding. I love it. I have many back problems caused by arthritis and have now slept on the mattress for a bit over a month. My back feels soooo much better as I sleep and when I get up in the morning. Great price too! You cannot go wrong with this purchase. Plumped up quickly with no detectable chemical odor.
I waited to review this mattress until my partner and I slept on it for a while. We're now over 30 nights in, and we've loved every minute of it. I researched bed-in-a-box memory foam mattresses for weeks before deciding on this one over something more trendy like a Casper, Purple, or Leesa, and I don't regret my decision at all. My partner is 6'6'' and 200 pounds, and box spring mattresses wear out under his size in a matter of years, but this thing supports his weight and hasn't shown any signs at all of squishing down. It's insanely comfortable. He loves it because he sleeps hot and this bed keeps him cool, and I love it because it supports my lower back great. My only negative remark is that the foam smell took over two weeks to dissipate (but our bedroom only has one small window). Once that smell left, though, it's been nothing but night after night of amazing sleep since!
Was ok for maybe 6 months, sags so so bad! Was told it was Medium Firm-Firm it most certainly is not! Poor support! We couldn't take it any longer, we put it in storage and are sleeping on the couches. I hope they come through on their warranty, I see a lot of good reviews, I'm wondering if these people are crazy or if we have a defective product. Purchased 10/26/15, I haven't slept on it since May!
I wanted to wait a little bit before reviewing...We love it just as much 3 months later as I did the first night. Very comfortable. Boyfriend says 'babe, this thing is like sleeping on a perfect cloud.' Haha get it?
Bought for RV just now tested sleeps like a brick. Previously had one I thought was identical and enjoyed it. Wish I could still return this one and try another.
Excellent bed extremely comfortable and amazing quality affordable price
Before this bed, I spent over $2,000 on a mattress that I gave away a few months later. I paid 1/4 of that for this and its the most comfortable bed Ive slept on. I have bad lower back problems and since using this bed ( about 2 months now) I have little to no issues. When I bought this bed, my back was in terrible shape, I pulled something and could barely walk. That would happen to me every so often. That went away within 2 days of sleeping on this.
Don't want buyers remorse? Get this matress. It's the best in it's price range for sure! No weird smell, and you just open it and it friggin works like how you paid for it to. Imagine that, sad that can be such a rarity nowadays. Definitely lived up to the 'perfect' name!
Love this mattress!! Chose this mattress for our daughter as she transitioned from her toddler bed to a standard twin. Unpacking and set up were easy and straightforward. There was absolutely no smell by the time it was ready to sleep on. Barely any smell upon opening it and removing the shrink wrap!! My daughter and I both love the level of firmness this mattress provides. She definitely sleeps better on this mattress than her previous one! I love it so much, I can’t wait to replace my mattress!! Will be buying this one in the appropriate size for my bed!
I waited about 6 months before I posted this review. You need to give your body time to adjust to a new mattress. I was thrilled about this mattress because of the price and rating but I should have filtered the reviews and read some of the one and two star reviews before buying. The first couple months were good. The mattress was firm and comfortable. After two months the mattress started to cave in the middle. I have to constantly flip and rotate the mattress but as soon as the foam gets warm from body heat it will start to roll me towards the center. My current strategy is to sleep on the outer edges, not good. I developed a lot of back and hip pain since buying this mattress. I wish there was a way to return it. Complete waste of money. Sad.
Purchased this mattress 2 years ago. My husband always complains that he wakes with a back ache. So we rotated the mattress head to toe. Then I started waking with a back ache. There seems to be spots in the mattress that are harder than others. E-mailed perfect cloud and got no response. Anyone know the phone number? They don't seem to want to be called. This mattress is garbage. $599 down the toilet.
I just received the mattress 3 days ago. I am giving it 2 starts for the delivery process. It arrived even before the scheduled time and I was happy to find it on my door. It's a twin size so I had no problem to get it out of the box in the hallway and pull it to my bedroom. I followed the instructions and managed to open and set it alone. I am 5" 1 and 112 lbs. No mention of the strong smell on the seller description or the instruction sheet. Instruction sheet recommended 24 hours to fully expand. I set it up by noon Wednesday and set up covers 8 pm Thursday, about 34 hours. I tried it last night. The smell was very strong to the point that I even smelled it on my pj. I will it air for another 2 days and try it again. Will get back with more info. I am keeping the box and the plastic covers, but I am crossing my fingers I don't have to return it.
Two weeks in. Delivered Oct 2. Its Oct 15 now. Not exactly what I was expecting. I don't feel the cool gel. I lay on my back and it still feels warm. Giving it another week. Bob's Furniture Sport Hybrid Mattress is a similar cost and 25 year warranty. This mattress comes with a 10 year warranty. Its better than some mattresses... but it's not living up to my expectations.
All I can say is , this is the best mattress I've ever had, I purchased a serta perfect sleep for double the price of the perfect cloud hybrid, I returned that serta in two weeks, decided to get this one and am so glad I did ,if your thinking of getting a hybrid this is perfect.
This mattress gave me the best sleep I've had in years. The memory foam (soft without sinking in) cuddled my shoulders and hips, the springs gave me the support I wanted, and it was great not waking up during the night from being overheated. It was/is so comfortable, I was (probably) asleep almost immediately because I don't remember fidgeting and rearranging to find a sweet spot. I'd forgotten how wonderful it is to feel so refreshed in the morning.
Wasn't sure the first night sleeping on this mattress but after a week it's pretty good. The manufacturer lists this as a medium soft - which is what I need as a side sleeper - but this product is more a medium-medium firm but due to the extra thick memory foam I don't develop any pressure points and wake up without any pain or stiffness so I'm keeping it and see how it does over time. Two tips: DO NOT open this mattress until you have your platform ready and then open it on the platform (very hard to move around once inflated at least the king size is). It took 48 hours to "off gas" the manufacturing smell so plan on airing it out for a couple of days unless you don't mind sleeping with a very strong chemical odor.
I think this is the best mattress I have ever slept on. I'm a side sleeper with 40 years of hard labor registered on this old body. It's just as the name implies. I wake up feeling like I slept on a cloud. I paid for this mattress in full and spent 2 months researching before I bought this. I know the names by heart of over twenty foam and hybrid mattresses. I agonized over it. I was so close to spending 1000 for a famous name mattress, Got this for under 700, which allowed me the frame, bamboo sheets, pillows and new quilt. I am about as happy as you can be after buying something...I mean that. Thank You for this wonderful product. It's top-shelf quality, at a great price. I'm blown away by it!!!! UPDATE: bought this in April, it's now the end of July...still very happy with zero regrets!!! DO NOT HESITATE this is IT!
I've had this mattress for two months now. I didn't want to spend thousands to get a decent mattress so after many hours of research, I decided on the "Perfect Cloud Hybrid 11-Inch Mattress" in Queen size. The delivery and packaging were excellent. It was easy to unpack and set up. That's the end of my praise. I believe in giving products a fair chance so I didn't try to return this right away even though my sleep quality got worse, not better from the get go versus my old, cheap mattress. I'm outside the return window so I'm stuck with it now and will have to sleep on it for years to come. I understand that for less than $700, you can't expect to get the world. I read other people's reviews and see that many are happy so perhaps I just got a bad mattress. However, based on my experience I have to advise you to consider other options.
I am a 135lb 5'5 25 yo female (not very heavy!), and found that the bed sagged under my hips while offering significant, even too much, support under my shoulders. This made for an uncomfortable experience waking up in the morning with my pelvis deep inside the bed and my shoulders and neck propped up. I had back pain a couple of times and returned it. If there was more support under the hips, and a little softer under the shoulders, I honestly think it would be amazing. But because the opposite was true, and it gave me back pain, I don't recommend this item.
My son says it’s like sleeping on a cloud. Very comfortable.
I purchased the Cloud Hybrid Memory Foam Mattress 11 inch Queen and it truly is perfect. It's not too soft or too hard. I sleep throughout the night without waking up multiple times from being uncomfortable or my back hurting. If you are looking for a mattress that is affordable and will allow you to sleep like a baby that sleeps on a cloud...purchase this mattress. I'm glad I did. It's awesome!
arrived on time in perfect order and very comfortable
We love our new bed!
Its been week 3 with this mattress and I love it! Firm yet soft ... like sleeping on a cloud.
Perfect product I really like it
Crazy comfy!!! The softest firm I’ve ever slept on
Quality seems good but not enough support for me. My body aches all over and I want my old mattress back.
Very comfortable. 1 less star due to it still smelling more than a month in. It is in a guest bedroom which is closed most of the time but I have aired out with windows several days and there is still a slight smell. I am super sensitive and it is thankfully not enough to bother me once the room is aired out a bit. Very happy with the purchase. Most of our guests love it. Only one said it bothers his back.
Great bed...comfortable sleep all night
Just love this mattress we purchased for our RV. I feel so comfy sleeping on it.
I switched mattresses because my husband thought our mattress was too soft I however thought it was wonderful. I ordered this mattress thinking it would be somewhere in between. The first night I slept on it I was disappointed thinking it was too hard. Within a week however I adjusted to it and I have to say I get the best nights sleep ever. My back and my neck love it!!! I’m very pleased with my mattress and I would definitely recommend it and buy it again!!!
This is literally the most comfortable mattress I have every laid on.
Even though it was ordered without my agreement, I tried to cancel the order with no luck, when it came, I decided to give it a try. We have had it for a little while now and my boyfriend can't stop raving about it, he hasn't snored since we got it. It took me a night or two to get used to the new feel compared to our cheap box springs and mattress it replace...hard to explain how it feels...kinda like sleeping on a firm marshmallow if that makes sense. We mainly sleep on our sides but sometimes backs. If the shape and feel stays the same for 5 years it is definitely a winner!
This mattress was way too firm for my liking. On the positive side, there was not the offensive chemical odor that some others mentioned.