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As of November 2019, Banner Mattress is out of business. Please browse our list of best rated mattresses.Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Jamison has been in the mattress business since 1883. They have changed with the times and now offer two lines of mattresses - one innerspring and another memory foam. They often co-brand with other companies or hotels, like Mariott to sell the hotel feel to consumers. Overall, their mattresses are mid-priced, but there are some complaints about the mattress durability over the life of the bed.
Based on our aggregated reviews and our scoring method, we recommend Banner in this match up!
See Our Full Review of Banner
Some are very happy with these mattresses., but others haven't had as great feedback. There were some negative feedback thrown in with the positive. Read on below for more information on the specifics and for some customer reviews.
Mattress support is one of the most important things to stomach and back sleepers. Also, deeper support that keeps the spine aligned with the rest of the body is an essential trait for side sleepers. These mattresses do well overall with support. However, others had issues with the support so if you have a heavier body type, make sure to do extra research.
This mattress provides above average edge support. That said, there were some mixed reviews about the edge support.
These mattresses get mixed ratings from customers on durability. We all want to find the perfectly comfortable durable mattress that lasts over 10 years, but sadly, not all will support you for the long term. If you are considering a mattress that isn't an A+ on durability, make sure to do one last look at the warranty and return policies so you are protected.
Finding out how sleepers really feel about a mattress is difficult business -- especially with all of the noise in the industry. These mattresses, unfortunately, don't score as well with customers. There are still folks that are content, but others who are really not. Learn more below to understand the specifics.
A supportive mattress isn't always a very firm mattress. Excellent support means having a mattress that cradles your hips and shoulders to align you back. Sadly, some customers don't find these mattresses to have great support. Most are satisfied with the supportiveness of the mattress right after purchase, but some have reported support issues as time as gone on.
For those that like sitting on the side of their beds, edge support is key. These mattresses do well with edge support at first, but some may find that it doesn't work for them over time.
Unfortunately, customers don't always love the durability of these mattresses. While some customers felt well supported, others have experienced quicker issues than average. Take a look at the specifications of the mattress, warranty, and return policies before buying if you are considering.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
I had visited a store and was looking at buying the Resort Hotel Collection The Pinnacle or the English Garden Collection Wisteria, they both seemed very comfortable but so does a lot of mattress at first. I have had an Original Mattress factory 100% latex bed and a Kingsdown bed and they both were terrible, had body impressions and cause back pain.View More Reviews
Purchased a queen size Jamison Mattress and was told the mattress was warranted twenty years. Mattress began to fail after four years. Contacted the merchant and was assured the mattress was under warranty and a District Rep would be notified. Took four calls to report on Rep had contacted me. Later received a packet requesting pictures with a certain type camera, a string with two washers to attach to the string; lay it across the bed and take pictures. Ridiculous request and Jamison had to be aware of the inane request to validate my complaint. This company falsely warranties their product and deliberately requires an unreasonable request from the consumer. Will never purchase again. This company should be ashamed for failing to deliver any satisfaction on such an expensive investment.
In November 2013, I purchased a full size mattress set from E. F. Brannon in Hixson, TN for $1,000.00. My spine doctor suggested I purchase a firm coil spring mattress for my spine which this Jamison is. I have had bad experience with this mattress. I bought one that you can both turn and/or flip which I have been doing every 6 weeks since I purchased it but all this has not helped. I sleep alone in it and weigh 168. It wasn't long after I purchased that it began to dip where I slept. Recently I can feel a spring with my hip.
After one month the mattress began to develop indentations of our bodies, then it started squeaking. Now in the second month the squeaking is on every movement and the indentations are bothersome.
I read the other reviews and found they were customer service issues and not mfg. problems. I sold mattresses for four years so consider myself knowledgeable. I am very pleased with my Jamison bed. I got it after I had problems with another brand. Sleep King, the store I purchased from, allowed me to use my full warranty credit toward any bed I liked. The salesperson told me upfront that ALL manufacturers will void the warranty if the mattress is stained and gave me a mattress protector pad at no charge. I weigh 182 and she 140. Very comfortable bed!! No problems like I had with other major brand.
I wanted an american made mattress. I found Jamison. Loved the mattress the 1st month we had it. Then it started to get indentions of where we sleep. Within 3 months, the indentions were horrible. You can not flip this mattress, just turn it around. So that really did not help! We called within a year for someone to come look at it. Well I have a pillow top and the way they measure indentions is with a string with weights on each end. If the indentions does not measure an inch then nothing is wrong. But they fail to see that the pillow top gets a little air in it each time you get up. So the measurement is not accurate. I paid $1500.00, it is only 2 years old and will have to replace very soon. This mattress is horrible. My box spring is also broken in one of the corners. If I would get them to come look at the bed again it would cost me $65.00. There is no point because of the pillow top.
TLC Talalay Latex Collection (Cloudwing) bed and box springs - It has not been a year since I bought the bed and box spring. I purchased the bed from Story and Lee, Furniture and Appliance, Leoma, TN. I was annoyed with a strange noise coming from the box spring that wakes me up all the time. I was cleaning and my daughter and I lifted the mattress and box spring and there are no springs in the box. The top of the box is cardboard, and the 1x2 wood slats inside this box are split, crooked, and the wood slats are not square from top to bottom. The slats are crooked and were not cut evenly. The paper fabric covering the bottom was torn and not all fastened with staples. I have never seen such cheap workmanship. I paid over $1,500 for the bed. I telephoned Story and Lee and was told the new beds are coming in with springs in the box spring instead of wood slats and a cardboard top. I can't believe that Jamison is guilty of such cheap workmanship. I will have to pay $250.00 for the new box spring. I wonder if these beds are made in the USA or abroad. The quality in the products we purchase now are so cheap and poorly made!
I purchased a Jamison queen mattress and foundation set less than a year ago. Every time I move or my husband turns over, the whole bed shakes! I cannot sleep on this bed! Their advertisement says it wont do this. I am so disappointed in this bed!! will never buy another Jamison bed!
My overall experience would be one big fat '0'. I purchased a Jamison mattress and it sagged in less than a month. It was replaced by the factory only after I had to go through a lot of problems of taking pictures of it in with strings hanging across it plus the slats. At 83, I had to move this thing by myself. They replaced it and now it is sagging again. I purchased a new mattress because my old one was hurting my hip. Now I am having the same problem. This is the worse experience I have had in my lifetime of purchasing a mattress.
We spent $2300 for a mattress that ended up with dips in 3 years. Supposedly it has a 10 year warranty. Reviews indicate Jamison is a good mattress. I would wake up every morning with a back ache and neck ache. My shoulders and hips would hurt. Sleeping on concrete would have more comfortable. So I bought a mattress topper from 'My Pillow'. The aches and pains are gone now. My husband didn't have many complaints except for the dip in the mattress. The mattress itself is so heavy, you cannot turn it over or move it around unless you have 5 men with strong backs to move it. I would not recommend this mattress to anyone.