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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Intellibed has been making gel mattresses since 2000 with its patented gel technology. They have have two collections: the Legacy and the Luxury. These mattresses come with pocketed coil support systems and layers of latex or foam. Overall, customers like their mattresses and liken them to other familiar gel technology available in other mattresses. However, the prices are much higher than expected for the materials and some customers found their firmness disagreeable.
Based on our aggregated reviews and our scoring method, we recommend Intellibed in this match up!
See Our Full Review of Intellibed
Making sense of owner satisfaction will help you target the right mattresses for you. Overall, these mattresses get mixed reviews from customers. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Read more below to learn more about what customers experience.
Based on the reviews, these mattresses have above average supportiveness, which is ideal for those that are struggling with pain from a sagging mattress. However, there are some that have mentioned support and feel issues, so make sure to do some extra research on the firmness and whether it will work on your body.
Edge support is a useful indicator of resistance and support along the sides of the mattress. These mattresses do fine overall, but some may experience some degrading of support over time.
Brands that invest in quality control and testing will likely have mattresses that last. Companies may have disagreements with sleepers if they don't invest in these attributes. Unfortunately, customers give these mattresses mixed ratings on durability. Some report a happy night sleep, but others have had problems over a short horizon. Make sure to do some extra research before buying.
Looking over customer reviews and ratings is a strong way to figure out if a company will meet your criteria. Sleepers have positive things to say about these mattresses and their comfort, but there were a few that didn't vote as highly. Look over the reviews and the mattress specifics below to see if these mattresses will work for your body.
Mattress support is important for keeping your spine well aligned and sleeping well. These mattresses perform above average in terms of support. This is important if you need something more supportive right now. Most customers describe these mattresses as providing a good level of support initially.
Edge support is how much support there is on the sides of the mattress versus the middle. Customers report that these mattresses have good edge support overall, but there are some folks that may experience more contouring along the edge.
Bowling Ball & Density Tests
The bowling ball test is great for those that want to understand if a mattress is going to be firm or soft. It is also a solid test for understanding evenness of support throughout the mattress surface. Overall, these mattresses will give a good amount of evenness of support.
Having a long lasting mattress is essential to everyone, but due to the new products launching often, it can be hard for shoppers to decipher. That said, customers are clear when you can read all of the reviews. These mattresses offer above average durability for the average sleeper. For those that are of heavier builds, these mattresses may be less durable.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
This is one of the most comfortable mattresses I have slept on. Have enjoyed it since the first night we received it. Got pillows to go with it and love them too. Highly recommendView More Reviews
Knowledgeable staff that continually communicates through the 60-day trial period.
Both my wife and I like the bed
sleeps cool and comfortable. love it
We like our Intellibed. It's comfortable and has a clean look to it. Never noticed any discomfort. We thought from other reviews that it was going to be really firm but it's actually softer than we hoped. Also, I wish the cotton protection cover zipped around the bed. It's more like a sheet-which makes me question dust mites ability to enter the bed. Overall comfortable sleep.
My wife and I attest to the quality and comfortable sleep on our IntelliBed mattress. We have the King Size IntelliBed and have slept on it now for four months. What a difference and improvement of our sleep. My first night on the bed was an adjustment for us as it moves differently than our old foam based mattress, however we both noticed that we slept longer, did not turn over as much, and felt better in the morning. After a few days use, the IntelliBed bed felt natural, and we felt so rested, it's wonderful. For me, it doubled my restful sleep; my old foam mattress seemed to get so hot, and create pressure points, that I would interrupt my sleep to frequently turn over throughout the night; not any more. Four months since our first sleep on our IntelliBed, we are now making plans to purchase our 2nd IntelliBed for our vacation home.
It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.
This bed is the perfect mix of firm and soft. As my wife and I looked for a new bed we constantly struggled to find something that fit us both but didn't limit us to where we laid on the bed. We both immediately said we loved the feel of the bed when we tested it and only love it more now that we have had if for a couple of months.
We gave it a thirty night stay, but could not get a good night sleep on this mattress. Customer service in handling our questions/concerns and in the ordering process was top notch.
Had a wonderful experience with ordering my intelliBed AND love the bed itself!
I had problems with my knees and hips. My arms hurt when I woke up from improper sleep positions. I bought an intellibed and after awhile of getting used to it I felt so much better. I also bought an intellipillow. My neck aches and pains dissapeared. I will keep this bed forever. I live in an RV that has storage under the bed. This bed weighs about 95 lbs. I had a stronger lift put in and now it's perfect!! Thank you intellibed for your customer service and excellent bed!
I love my new bed. It's made such a difference. However, I've really been blown away by intelliBED's outstanding customer service - tremendous!
My wife and I had some issues with our mattress and the customer service staff were prompt and helpful in getting things resolved.
Almost bought another Sleep Number bed, had to cancel the order after I found out about Intellibed. Best decision ever!
After sleeping on this bed for a month, I'm not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night's sleep. I'm not sure yet how I feel about this bed.
I bought this bed because it did not outgas and the salesperson told me it was a firm mattress which was very important to me. I got it and indeed it did not smell in any way. It was great because I had been sleeping on a hard futon.It started to feel soft so I called the company and they said to keep it for 30 days as I had to adjust to the comfort. My mistake! I ended up letting the return policy expire and now I am saddled with it,
I looked on the website as I felt as that my firm bed had no support. So they have it rated as feeling firm but then if you look further you see another rating where they say it has a soft back and posterior support. Now how can a mattress be firm but then super soft with little support on your back. I called to complain and they told me that 'Oh there was another mattress for $2100 that was indeed firm.' Yeah like I believe them.
Do not buy this mattress. Bad idea. Dishonest salespeople.
Horrible bed. Save your money and buy a traditional mattress. You'll get a goodnights rest without the back pain, and other aches that come along with this bed.
This mattress is a dream come true! After spending many years sleeping in a lazy boy recliner due to a back injury from a motorcycle accident, I was convinced that I would never be able to sleep on a mattress ever again. I have owned the intelliBED Relief Perfect mattress for 6 months and have been able to wake every morning with no pain or discomfort. I have noticed that my sleep has improved. Instead of getting 4-5 hours of sleep, I am now averaging 7-8 hours of sleep. Every night! I highly recommend this mattress for anyone and everyone!
LOVE this mattress! I sleep better than ever before! My back and neck issues have gone away. This is the best mattress and I would recommend it for anyone!
I have had insomnia for about 17 years and have tried everything to sleep longer, better and to wake up actually feeling rested. Investing in this bed was one of the best decisions I have ever made. It allows me to not toss and turn and to get the much needed deep sleep I was so desperate to find. I have zero issues with my insomnia, no more back pain and more than that I sleep cool and more comfortable than I ever had. It has truly been an amazing purchase - so much that we have also have the pillows, sheets and toppers for our tent trailer.
I had an old water bed I used to look forward to getting into. I have tried Sleep Number, 2 Tempurpedics and had not been able to find a bed I enjoyed getting into. Until this one. It is the most comfortable bed I've experienced. The bed seems to suck the pain our of my muscles and I wake up every morning refreshed and well-rested. I don't toss and turn like I have in the past since there are no hot spots that develop under high-weight areas. I justified the price as this may be the last bed I own and the warranty is a lot longer than on a normal bed. I have a Fitbit which tracks sleep. I checked it before and after I bought the bed. I have far less interrupted sleep on this bed. I definitely recommend this!
I love this bed! I have been sleeping on it for a year and a half and I enjoy every night. My body is supported perfectly and I love that it is non-toxic. It is worth every penny as it has a 30 year warrantee and is used nightly. Looking at it that way, it is actually a bargain! It did take me several nights to get used to as my body had to re-pattern itself to sleeping with real support. I didn't like the pillow, though, and went back to my down one.
If you don't have this bed you are missing out.... I have never slept better in my life. I never want to get out of my bed. It will take about 30 days for your body to get adjusted to the bed. It is worth the money and you won't regret it. Don't think about it, buy it!
Fantastic service and follow-through, not to mention a superior product. IntelliBed will be the last mattress I buy.
No more back problems when I wake up:)
I am VERY happy with my miracle bed. When I first got it they said the first month would be a ‘period of adjustment ‘. I didn’t think that was accurate because I loved it from my first night. Happy to say I was WRONG! It just keeps getting better. This was/is more than a bed to me. I have been in a very long healing process from a serious injury, so this has been facilitating my healing in ways I could not have imagined. THANK YOU!!
First month is in the books! Greatest sleep I've had in ages. Issues I thought were age and activity level related are starting to subside. I thought my hips were bad because of playing basketball 4 times a week, come to find out my old mattress was likely the culprit. I couldn't be more pleased with my purchase and would recommend Intellibed to everyone!
This bed and this company can't be beat. We have tried numerous beds in the last two years. This is the first time my husband and I aren't waking up with sore hips and lower backs. Well worth the money we spent. The customer service is exemplary. Finally, we can sleep pain-free. Thank you IntelliBED!
I LOVE LOVE LOVE my new Intellibed! I was a little nervous about purchasing such an expensive bed without trying out but felt good that they offered a 60 day money back guarantee. I knew after the first night I would not be returning this bed. It is fabulous! I sleep so much better. No more aches and pains in the night in my hips or my back. Surprisingly, even the Intellibed pillow is amazing. I wasn't expecting much from a pillow but it has really helped with my neck pain. This bed was definitely worth every penny!!
Good service but slow. Expensive..
What a pleasure. It was easy to ordered. It arrived right on time. And, sleep. Yes, what a wonderful sleep. Thank you for your great product.
Very comfortable, but I still tend to get circulation pains if I lay on one side too long. I think I do tend to sleep better, at least some.
I love my intellibed mattress! it is amazing!
I am pregnant and changing to my Intellibed took away my hip and shoulder pains from sleeping on the side all the time!! I can only imagine how comfortable Ill be once not pregnant anymore!!!
Got the first set with the bed, then because we liked them so much we bought a 2nd set.
Purchased mine at the home show at the South Town Expo Center. The adjustable base is really nice to have too. I definitely would recommend to anyone.
It's the best bed ever. It took me 3 weeks to get use to it but i hung in there and now it feels great.
The bed is just as wonderful as I had hoped. My husband and I are sleeping better and waking up without the aches we had before. However, I was supposed to receive sheets and pillows as part of the promotion I purchased the mattress with. The sales man didn't include it in the invoice, so once I realized this I emailed and called customer service leaving a message because no one answered. No one ever returned my email or phone message.
Not a miracle bed. Its comfortable but I still have pressure feelings and need to change position several times a night. We have rotated the mattress but still have a feeling we are making depressions in the bed on the spots in which we usually sleep.
After 10 years we came to the realization we needed a new mattress. What a job! Not only are there a lot of choices but many different price ranges. After the standard search both retail store and online we finally made our choice. It was between the Pillow top Sterns and Foster and the Intellibed. The Intellibed hands down was the better bed. It was pricier than the Sterns & Foster but in hind sight the better choice. We have been sleeping on our new Intellibed (Midnight) for almost two months now (My wife and I generally sleep on all sides) No off gassing (no pun intended), Temperature just right, 20 year warranty, 30-90 days to test. These people will refund your money less a removal fee if you don’t like it. Many places will only let you exchange for another one of their other products. Received free set of sheets, Mattress Protector and 2 large pillows. The pillows have some off gas, however if you let them air out for a couple of weeks they are quite nice. Also purchased a standard frame that elevates both head and feet. Height of entire bed can be adjusted, we set ours a little under 32” above floor. We were worried that the bed might not perform after investing a fair amount of money. We bought the bed because our former bed (Beauty Rest) had surpassed its usefulness and my wife’s hips were really bothering her. She also had a hard time getting and staying asleep at night. She is not totally without hip pain but she sleeps much better and wakes much more rested than our previous bed. It took about a week to really start enjoying this bed. We would like to report that the decision to purchase this bed from Mattress Firm (Lincoln, Ca) was the right decision because the bed is simply Wonderful. This is only the 2nd time I have ever taken the time to write a review, this Intellibed (Midnight) is worth the investment of your money, sleep and ultimately your wellbeing. I personally think this is the most comfortable bed I have ever slept on, including many hotels such as the Ritz. The Con: This mattress is very heavy. Delivery people cannot get this mattress into the house without some contact with the ground. It has plastic protection during delivery, however for the average person to move it after delivery is a lot harder than most mattresses. It would probably take four people and there are no straps to help with that process. I am not planning to move my bed any time soon, but be aware to move this mattress for any reason is a chore.