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As of November 2019, Banner Mattress is out of business. Please browse our list of best rated mattresses.Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Gold Bond mattresses have been around since 1899 and are sold in retailers across the country. They specialize in innerspring mattresses and have a wide variety of options and mattress lines with foam and latex included in the comfort layers. Most find their mattresses comfortable, but some have complaints about the durability and customer service.
Based on our aggregated reviews and our scoring method, we recommend Banner in this match up!
See Our Full Review of Banner
With customer reviews, you can better figure out if a mattress will work for your body. That said, it isn't always easy to stay focused through all the noise from other brands. These mattresses are given mixed reviews by customers. Some customers are very pleased with their decision, but others are not so much.
Most folks describe these mattresses as doing a good job supporthing their bodies, but others had issues with feel over the long term. For those that are bigger than average, take a look at the firmness ratings before buying as you'll want to ensure that your body and spine are supported well.
For those that like to sit on the side of the mattress, these mattresses provide a good amount of support for most sleepers. That said, some have had complaints so make sure to review more.
Durability comes down to materials, craftsmanship, and quality control. Companies may have disagreements with sleepers if they don't invest in these attributes. These mattresses receive mixed feelings from customers on durability. Some have reported finding a good night's sleep, but others have complaints about discomfort over a short time. Ensure that you take a look at the reviews before you buy.
Not everyone feels positive about these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. One of these mattresses may be great for you, but it makes it harder to predict. Read on below to learn more and to hear from customers to see if one will work for you.
Having a supportive mattress is essential for having a good night's sleep. Initially, these mattresses are reviewed as being quite supportive, but some folks had complaints about the supportiveness over a long duration. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Edge support is important to most folks and makes it easy to get in and out of bed. These mattresses are generally well regarded on edge support, but some may experience dips.
Bowling Ball & Density Tests
In bowling ball tests that show the density of the mattresses, there is initial support throughout the mattress is fairly even for most sleepers. However, there are some folks that have experienced issues with support over time.
Getting a long-lasting mattress is awesome, and when instead our new mattress causes us pain after a year, this is the worst. However, finding lasting comfort nowadays is a real challenge. With more products in the industry than ever and rife competition, companies are sacrificing quality to find profits. When it comes to these mattresses, unfortunately, they have some sleepers who have reported durability issues over a short time. Longevity issues aren't a guarantee, but make sure sure that you read up on the specifications to make sure your choice works for you.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
I purchased a mattress about 5 years back and have been nothing but satisfied. I've also referred a few friends who are equally satisfied with the service and products.View More Reviews
If I could give this company a negative star rating, I would. We spent $1000 on a Gold Bond mattress February 2013. We noticed the bed was sagging in April 2014. Prior to this, we flipped the mattress as recommended by the company. Even the edge support sags! After contacting the company we bought the mattress from, they sent an employee to our house to 'measure' the amount of sag and take pictures. This info was sent to Jack Balsey (sp?) who is the sales rep in our area. Since reporting the claim in 6/2014, we have been given nothing but the run around. Nothing has been fixed or offered as a replacement. I have had to go to the doctor for back problems which have been exacerbated by the lack of support of this mattress. I am extremely dissatisfied with the quality of the mattress as well as the lack of customer service Gold Bond has offered.
It is disappointing that you do not stand behind your product. I am referring to collapsed twin sized box spring. We had to pay for the first return. When the same issue occurred, the company never addressed us. We had the second box spring for about 2 months. Be advised that this box spring belonged to a two year old. At the very least our concern should have been addressed. I give this company a very poor rating, on quality and customer service.
My mother in law purchased a gold bond classic 1 plush mattress for my son to go with his new bedroom set, my goodness it is comfortable! My husband has fallen asleep on it many times while reading to our kids. The mattress is now 3 years old and we have not had a single problem with it. I'm actually looking to purchase another one for my daughters set.
I've had this for several months and it still has an incense odor to it. It slides off our twin mattress. We aren't too happy with it but shipping it back would be too big a hassle so we're still airing it out!!
Love it, exactly what I wanted. It's good for people suffering from back problems due to using memory foams or other types of mattress. Coming from India, this is exactly how Indian mattresses are.
I so wish I found this mattress before. I struggled with sleep for years on foam and spring mattresses that are commonly filled with polluting chemicals and synthetic materials that collect electricity by pulling electrons out of your body... so you feel drained instead of rested. Do some research - it's called 'electron depletion.' It's either that or you feel like sleeping on metal on some of the 'raw' spring mattresses - also an uncomfortable feeling.
This mattress is simply perfect. I don't know how else to describe it. All my sleep problems are gone. It's just pure sleep without all the weird struggles.
Right at delivery the smell was strong horrible filling up the room. the foam mattress was something i couldnt be in the same room with. Goldbond didn't respond to my email about the smell. The lady who answered the phone never helped me. The retailer said he wold get the mattress 4 different times but the truck never came. 6 yrs later we unzip the mattress cover to see mold has grown from inside the mattress and is now reached the mattress exterior and cover. I've spoken with bob from goldbond and he is unwilling to help said if i had proof I contacted them sooner they could have helped. I emailed him proof I contacted him at the email that was available on the goldbond site at the time and he still refused to help he said he didn't want to lose money by helping it would be taking a loss on his end. He said i should have never received a mattress with any smell at all. Goldbond isnt a company that stands behind their products. He kept saying they were a family company but as a family company they should have helped. I have receipt, tags, pictures, proof of email i sent them right when the issue happened. I still want them to make this right.
I would have selected a zero rating but that was not a choice. Spent $1200 on a mattress I cannot even sleep on. Horrible customer service mattress was delivered in disgusting shape grease and ripped. It was taken back I was told it was recovered and restuffed. That is the furthest thing from the truth. It is so soft is all you feel are springs on the sides and in the mattress. I should have contacted the BBB. Maybe I will...horrible mattress.
Having sold mattresses decades ago and also having the opportunity to visit several mattress factories at that time, I became familiar with many makes and models. This queen Gold Bond met all my more recent requirements. It was flippable, a rarity in todays market. It had the individually pocketed coils and had models suitable to use with adjustable motion foundations. Their Buckingham adjustable firm, just under $1k has held up well with no sagging and very good for side sleepers. Just take the time to flip the mattress occasionally for better wear.