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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Ethan Allen sells their own brand of hybrid and foam mattresses at their retail and online locations. At well over $1,000 for a queen, their prices are only competitive against high end name brands. They have multiple firmness options in their lineup and most customers have described their mattresses as comfortable. Some customers had issues with the durability of some of the mattresses.
Based on our aggregated reviews and our scoring method, we recommend Banner in this match up!
See Our Full Review of Banner
Some are very pleased with the sleep they get from these mattresses., but others have not been as excited about the mattress. Although there were good ratings overall, there were also some poor ones. Learn more below on the specifics.
Having a supportive mattress is a make or break for stomach and back sleepers. Also, deeper support that keeps the spine aligned with the rest of the body is an essential trait for side sleepers. For most reviewers, these mattresses provide a good amount of support. However, some have had reported some issues so if you are heavier than most, make sure to dig into the specifications.
Most customers like the support in the edges of these mattresses. But, some heavier customers may experience some dipping close to the edges.
Finding a mattress that has comfort that lasts can save you lots of money. But as companies compete for profits, everything from clothes to mattresses wears out faster. These mattresses, specifically, have mixed ratings when it comes to longevity. These mattresses may last years for you, but others have reported not being as lucky. Do some additional research on your mattress choice to make sure it fits with your body.
Customer reviews are sometimes hard to make sense of -- especially with all of the noise in the industry. These mattresses, unfortunately, don't get the best reception from customers versus competitors. There are still those that love them, but many others have complaints. Get more details on the specifics and hear from customers below.
Support isn't equal to firmness. Great support is when a mattress cradles the hips and shoulders to align the spine. Unfortunately, these mattresses aren't the best in terms of support. Most customers are happy with the support right after purchase, but some customers described feeling less supported as time went on.
For folks that sit or lay on the edge of their mattress, edge support is essential. For most, these mattresses do a fine job with edge support at the beginning, but some found that it wasn't as supportive as they'd like
In addition to being comfortable, having a durable mattress is what shoppers are after. We are all hopeful to find a mattress that would be just as comfortable day one as it is 10 years from now. Unfortunately, not all folks have had good things to say about these mattresses in regards to durability. If you are thinking about buying and using full time, read over the specs and policies to make sure it will work for you.
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
Like many people, a back ache prompted me to buy a new mattress. After much research, I selected a bed offered by Ethan Allen and was willing to drive a long distance to purchase it. When the bed arrived at the local warehouse, I was told there would be approximately 7-10 days for delivery to my home. My back ache and sleep were worsening so I called the store and asked if there was any way to expedite the delivery; I didn't expect this special service but tried anyway. To my surprise, the store manager cut some red tape and had my bed delivered in two days. The bed is great, sleep is great, back ache gone. Thank you, Ethan Allen.View More Reviews
On 4/29/06, I ordered a mattress and box spring from Ethan Allen for $2,500. It was to last a lifetime. On 9/15/08, Ethan Allen replaced the set with the same item. Here it is, 1/2012, and the mattress sags so badly, I am forced to replace it again. What is my recourse with Ethan Allen for a partial rebate?
My husband and I purchased an Ethan Allen Bella Queen Mattress Set about one year ago. The disappointment is almost unbelievable! It is as though this is NOT the same bed we tested in the store. My husband, in particular, wanted this style of bed - not too much padding, but still enough padding to be comfortable. I actually wanted a big pillow top. However, I did try the bed in the store and thought it was comfortable. Once it was delivered, WOW! We were BOTH disappointed immensely. The mattress is the comfort and quality of a mattress set priced at $500 to $600. We have a very old Ethan Allen mattress (20+ years) and it never caved in, but had very little padding as they were made then. We have rooms of furniture bought from them at that same time, and recently bought a 2nd bedroom set and are happy with the furniture that we bought then and now.
Worst Mattresses Ever! My wife and I used to love Ethan Allen. They had awesome designs that we loved. We decided to fully furnish our new house from them. Overall, we were happy with the result except for some issues that varied between annoying (minor) to outright unacceptable (major).
Minor issues: 1) The surface of the corner tables in the main living room were damaged because of the lamps that we put on them. The lamps were from Ethan Allen as well and they were equipped with some form of pads at the bottom to avoid scratching the surface. That pad actually stuck to the surface and when lifting up the lamp, the paint was pulled out from the surface! Needless to say, it was an expensive piece. It happened to both corner tables. 2) The main dresser and bedside small ones we bought for the master bedroom looked great. Except that after a while, the drawers won't open and close properly. When we contacted EA, they told us it must be because of the weather conditions of where we live (hot and humid, although the A/C is running all the time).
Major issue: The memory foam mattresses we bought (qty. 2) were the worst mattresses we ever slept on in our lives. And it wasn't only us; any guest who slept over in the guest room gave the same feedback. They are just horrible. They cause back pain and neck pain. They bulge and form valleys and mountains! Upon calling them, they advised us to give them some time to get used to them! We tried. We never got used to them - $4,000 down the drain. Do not buy mattresses from Ethan Allen.
Don't buy your mattresses from them, they do not honor their warranty!!!
Ethan Allen's furniture designs are beautiful and of great quality. However, I am really disappointed in your service and will not return to furnish the rest of our home with your designs. Having spent a rather significant amount of money on furniture for our daughter's room, this past May, I am surprised that we are still waiting for her bed to arrive this October. The initial delivery was set for June. I took the day off of work to wait for the delivery at the set appointment time. An hour prior to delivery my husband was contacted that the bed arriving was damaged and a new one would need to be made but the rest of the furniture would be delivered. Since we had a delivery appointment for June and a delivery set, we made room for the new furniture. The new dresser, end tables and mirror were dropped off and our daughter's mattress was now on the floor. What was a one night situation, has now been 4 months. Today, you finally arrived to install her bed. My husband took the day off of work to meet the delivery. Too bad your team didn't bring the screws needed to install the headboard or the frame...REALLY? To even add more insult- your team said it was at the warehouse and would probably NOT make it back again today. We have taken two days off of work, had our daughter without a bed for 4 months and making it happen today was not even considered. So sorry Ethan Allen, we were inconveniencing you.
We have been buyers of Ethan for a long time. Our entire apartment in NYC was furtnished by Ethan Allan. Our home in PA is mostly Ethan Allen as well. our last experience with KOP store was to buy a mattress for our Ethan Allen bed. The mattress turned out to be not of good quality. There are visible depressions on the mattress where we sleep. We called the store and their "technician" came by and opined that the depressions are not deep enough for the mattress to be covered under warranty. I will not buy anything from Ethan Allen any more, their warranty is worthless.
In November, I was on the hunt for a good quality, nice looking, durable & comfortable sofa bed that could withstand the wrath of two young kids and a heavy husband when the wife snored too load. I went to many, many furniture stores throughout the bay area, including an initial visit here w/ Leda Lindsay. With all the research and browsing I did, I still ended up returning to Ethan Allen. I based it on the quality of what i was getting, along w/ the price (it was the last day of their sales event). I purchased the Bennett Queen Sleeper and air mattress w/ the Maxwell Nutmeg fabric. The quality of the sofa frame, mattress frame and fabric were evident. And Leda was very patient and answered many questions during both visits, even made herself available in-between other customers. I've had the sofa 6 months now. I'm very pleased w/ it and the performance of the fabric thus far. I would definitely recommend this sleeper sofa and fabric combination for anyone looking for a quality sofa bed w/ kids. Leda was a great help w/ my purchase decision.
We went in to check out mattresses. The entrance is pretty formal so I checked in with reception. She to me to feel free to look around and that the sales lady would be right with us. It's set up like a bunch of rooms. You walk from one complete room to another. The sales lady showed me several mattresses and they had a lot of literature on each one. She seemed as though she wasn't very knowledgable about the beds but was more than willing to get the answers that she was unsure of. Unthinking he was just new. The produces are nice but it takes a month to get a new mattress.
Like many people, a back ache prompted me to buy a new mattress. After much research, I selected a bed offered by Ethan Allen and was willing to drive a long distance to purchase it. When the bed arrived at the local warehouse, I was told there would be approximately 7-10 days for delivery to my home. My back ache and sleep were worsening so I called the store and asked if there was any way to expedite the delivery; I didn't expect this special service but tried anyway. To my surprise, the store manager cut some red tape and had my bed delivered in two days. The bed is great, sleep is great, back ache gone. Thank you, Ethan Allen.
Horrible !! I'm Sorry for anyone who falls victim to these scammers . They sell used furniture as new . They tell you furniture Is new , But they sell you model of the show room floor . They sell used mattress . As new . If anyone has purchased a mattress from them and it is off white kind of yellow with a Malibu logo on it your mattress is used . Also the furniture they sell if partly defective or they by furniture from other manufactures show room floors that are used as sell as new the last thing I will say is this I witnessed them with my own eyes sell a couch and a mattress that somebody dropped off next to the store trash can to a customer that came in saying that they were in need of a couch and a mattress and then they had very little money and this is what they sold them. I refuse to deliver the couch and Mattress so how was fired two days later
Fantastic furniture store with high end products at a very reasonable price. The thing I like about Ethan Furniture is that it's not a huge chain like "Living Spaces" so you'll get much more personalized service. Employees are very helpful and can answer any questions you have on their furniture. Great assortment of couches, tables, bed frames and much more. I ordered a couch set, dining room table, bed frame and mattress from them. They took care of the delivery and the delivery guys were very professional and put together the furniture pieces perfectly. I love the couch and take naps regularly on it! If you're looking for a quality furniture, exceptional service and a "one-stop-shop" experience, look no further than Ethan Furniture!
My wife and I spent thousands of $$$ on our son's entire Ethan Allen bedroom set (Bed Frame, Headboard, Mattress, Night Table, Book Shelf Cabinet, Closet, and Desk w/ Shelves) from this location. Admittedly, that was several years ago but, considering the reason we bought it in the first place (name recognition) and what we actually got (poor quality), and the fact that I am continually reminded of the bad deal we got every time I look at it, try to fix the hardware (again and again), or see how easily the wood stains by anything put on it (it's painted white), I had to finally share my tale w/ the rest of those who spent a lot for subpar furniture. We certainly were misled by the brand name and gave up going back to the saleroom in trying to address our issues w/ the furniture.