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Banner Mattress is a southern Californian mattress company that is popular in LA and surrounding locations. They also sell mattresses online, through their online store. They offer a variety of name brand mattresses, such as Beautyrest, Stearns & Foster, and Tempur-Pedic brands. They also manufacture their own mattresses for low pricepoints versus name brands.
Eight Sleep is at it again! After creating the only smart mattress in a box, they have recently launched a new smart, tempurature regulating mattress, named 'The Pod.' With an active grid on the top layer that can either cool or heat the sleeper based on the bed's current temperature, the pod keeps you perfectly cozy all night long. Additionally, with a contouring, medium-firm memory foam design, it really is a gadget-lover's great night sleep!
Based on our aggregated reviews and our scoring method, we recommend Eight in this match up!
See Our Full Review of Eight
There have been assorted feedback from customers on these mattresses -- both good and bad. There are reports from many folks of good initial comfort and happiness with their purchase, but there were others that didn't experience the same thing. To make sure that one of these mattresses will work for you, read on below.
Being supported by your mattress is intrinsic to having a good night's sleep. Most like the feel of this mattress for the first few months, but some had complaints about the support over the long term. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Edge support is key for those that like to sit on the sides of their mattress. These mattresses provide okay edge support, but some may experience dips.
Bowling Ball & Density Tests
In density tests that measure the initial supportiveness, supportiveness for these mattresses is fairly even. That said, there are some that have experienced issues with support long term.
Based on the materials that are in the mattress, the average durable mattress will stay comfortable for at least 7 - 12 years. Mattresses with springs tend to last longer if they are well made than foam mattresses -- though this is not always the case. That said, mattresses without good durability or that are not prepared for larger sleepers can start sagging on a much shorter horizon. These mattresses get mixed emotions from sleepers. Some describe good comfort, but others have had issues with lasting support.
Customer satisfaction is a good starting place for digging deeper. Based on online customer sentiment, these mattresses are rated well when it comes to comfort. Sleepers have felt good overall about their mattresses and the brand when they purchased. Read on below to learn if this mattress will work for you!
Supportive mattresses are very important for those of all body types. Even if you like a mattress that isn't super firm, a bed that keeps your back feeling good for longer is what's important. Overall, these mattresses offer that kind of support.
Many folks looking for a new mattress mention edge support as a top request. Customers report that these mattresses do well with edge support, which means that sleepers report feeling consistency in support near the sides of the bed.
Bowling Ball & Density Tests
The bowling ball test is a great way to measure mattress firmness and it does well measuring the surface layers for even support. These mattresses offer good evenness throughout the sleeping surface to help with better spine alignment.
Every mattress shopper is looking for a mattress that will last. However as companies focus more on profits and less on building quality products, finding a mattress that lasts can be a difficult thing to find. That said, these mattresses are rated highly for durability. For the average sleeper, these should last up to a decade. Those that are bigger or use their mattress more than 8 hours every night may find that their mattress is slightly less durable.
Check the Prices For Eight: Get Today's Prices
Definitely recommend going here if you're looking for a mattress! My husband and I were helped by Misty and she was so pleasant and genuinely wanted to help us. Misty was very knowledgeable about the products and my favorite part about her was that she wasn't pushy and knew when to walk away and let me and my husband discuss our options. She even got our 5 month old son to enjoy himself! Towards the end of our visit Julian stepped in to help us while Misty was busy and he was also a pleasure and super helpful and VERY honest. Overall we had a great experience and walked away with a mattress we can't wait to try out!View More Reviews
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
Although I have experienced bugs with my data collection, the overall concept of this bed is amazing. I am excited for future types of smart beds.View More Reviews
I like the Eight sheets because they are soft but very breathable. You can feel the difference from common Egyptian cotton. Glad I bought these!
This mattress has been really helping with my lower back pain, I can sleep comfortably on my back and side and can stay in bed longer than before without feeling that morning soreness. The description say 10 inches thick but it almost seems like 11. You can also buy it with the heated cover and sleep tracker, maybe I'll upgrade one day.
I like my Eight so far. It's nice and supportive. Feels cool at touch. My favorite tech features so far are the home integrations. I connected it to my smart lights and it's quite cool. Recommend it to every smart home owner.
If the Eight lives up to the website, I'll be in sleep heaven.
I started being addicted to seeing my sleep tracker in the morning. Eventually it was driving me pretty crazy at night thinking about if I was going to sleep well or not. In the end, I don't think the tracking thing is for me. It's just an extra thing to worry about.
The site was very easy to use and the purchase process was very straight forward
Product says it all and I hope it is as good as the hype.
The Eight Sleep Mattress brings a solid mattress and intriguing technology layer to the table.
It is a good bed, but some of the features didn't work after a short time. I think it may be that you use it too much it stops working? But, it's the start of a new technology so hopefully there future products don't have this problem.
This is a great bed -- I am really happy that I decided to try something new.
I've been using the mattress now for nearly two months. Let me break my review in to two parts for the mattress itself and the smart mattress pad.
The mattress :
As a previous owner of a coil and foam hybrid mattress I was initially skeptical whether an all foam mattress could deliver. Initially me and my wife felt that the mattress was a little too soft for us as side sleepers. However after the first week the foam adjusted greatly and it became a very pleasant sleep experience.
Eight Mattress Pad :
Great build quality. Easy to set up. Took just a few minutes. I had a few issues setting it up on Android first but it worked like a charm with my wife's iPhone. No further issues using the Android app otherwise after that.
My wife loves the ability to remotely control and preset the heat settings for those chilly winter nights. I myself like the smart sleep alarm that syncs with my phone and the IFTTT integration that allows me to activate the heat mode with our Alexa and the Google assistant. Hopefully the company will expand on IFTTT triggers and commands in the future.
I've always been used to spring mattresses and since I moved to the US I had hard time to find the right mattress for me. I suffer back pain problems and it took me a while to find the right mattress. I tried soft and hard mattresses but none of them worked well. Since I already had the eight sleep tracker I decided to try their mattress and I'm really happy with this choice. I have had the mattress for a couple of months and the firmness is just right for me. My partner also like it better than our previous one, so we'll definitely keep it!
I purchased the Mars plus smart hub thinking the hybrid design would be more supportive. First, once I set up the Smart cover (exactly as the directions stated) it did not work and their support team takes 3 to 5 business days to respond... so I could not use that feature for that time frame. Eventually, it was fixed. However, the smart cover makes the mattress VERY hot and retains heat! I kept waking up with back pain and just assumed I did something the day before. I went to chiropractor and got a massage which helped.. but then every day I woke up with back pain... I decided it was the mattress. It does not provide adequate support for the back and causes one to toss and turn all night. I am going to return it now. Beware don't let the fancy tech fool you into buying this mattress.
I bought king size Saturn+. It is a great mattress. The best Mattress I have ever had. Fast shipping, easy to set up, firm. Everything is perfect. I wish I could know this mattress earlier.
I'm a week in with my new eight mattress and in love. I've always been given used mattresses and finally decided I deserved a new one. They technology is really what sold me and the fact it delivered to my door! I'm in love. Especially fact I can warm my bed before getting into it!
I bought my king mattress over a year ago. and yes i just set it up on 2/17/2018. but after sitting for over a year in the vacuumed pack plastic It came back to size in no time. i even got to sleep on it that nite. I think i am going to enjoy it very much. Thank you eight team good job
While I love my new mattress I feel the promotion Eight is running is a bit misleading. After purchasing a purple mattress and returning it and extensively researching other online mattress companies I settled on the Jupiter smart mattress. On the Eight website, they are having a promotion stating 2 free pillows with purchase. Upon receipt of the pillows I noticed these are not the ultimate, adjustable pillow shown on the website (the ONLY pillow shown on the website). I emailed customer service, who has been nothing but helpful regarding the questions I had, and was told that the regular bamboo pillows I received were a product of Eight, however, the promotion does not specify which pillows will be received with the mattress. I don’t see any other pillow options so to me that implies you will receive the adjustable pillow. Anyway, that’s where the three stars come in. Otherwise, I would’ve easily given 5. Just seemed a bit sketchy at the end of it all.
the bed is uncomfortable to sleep on. i wake up stiff and in a lot of pain in both shoulders and my back. My sleep quality has greatly diminished since using this mattress. I have also noticed that my arm goes numb by the morning, and this has only started since sleeping on this mattress. both in purchasing and returning I have not had a pleasant experience with the customer service. it's nearly impossible to speak to anyone, it takes more than a week to get a response via email, and i am continually given excuses as to why it takes so long to return any communication. We are returning this mattress.
We purchased a mattress and it was too firm for us. We contacted them and started return process---which was to send back the sensor and not the mattress. That was immediately returned and received by Eight. They informed us we COULD donate the mattress and turn in receipt and gave us listing of places to contact which we are out of their service are. Contacted local rescue mission and they only take mattress and box spring sets, so no luck there. THEY WILL NOT REFUND US OUR MONEY!!!! We have sent email to them again a week ago now with no reply---NOT GOOD CUSTOMER SERVICE!!!
This mattress is the best I've tried so far. It looks very simple so I was scared that it would be low quality but actually in its simplicity it stands out because it is all about the comfort not the looks. And the tech is a great innovation. I had never tracked my sleep before and I have discovered that my room temp is higher than suggested and have been adapting it so I can sleep better. Interesting little fact..
love this bed, thanks Eight for making such a good mattress
I'm a stomach sleeper, and this mattress does wonders to support my terrible sleeping habits of being on my stomach. No more back pain for me
I tried a couple other brands before settling for the Eight mattress and I wouldn't change it for anything. I'm a side sleeper and other mattresses gave me a hard time on my hips. This has been the best so far. I'm sticking with it!
I bought it because of the technology. No other mattress in the box has this. Definitely worth it.
I am so in love with my eight mattress. It's super comfortable and I sleep so soundly every night on it. I look forward to getting into bed every night. No other mattress can compare. My other mattress was very expensive and it's sitting to the side right now because this one is the best!
The Eight mattress has been great for me and my husband. We enjoy how comfortable it is and every night it feels like a new bed, fresh, cool, enough bounce and great support. It is a great buy
This bed is so unique. I had never heard about it and a friend recommended it because I feel cold at night. It changed my sleep forever. The bed warming is so amazin keeps you cozy in the cold winter nights. And the mattress is super comfy too!
This is the 3rd foam mattress that I've tried. It is not only the most comfortable, but the technology that it has makes it even better.
They have a beautiful showroom in Tribeca NYC. I went there to test the mattress before buying it. Even if they offer 100 days return I did not want to get a mattress I don't like. They were nice and I love the mattress immediately since from the beginning.
I tried other 4 foam mattress before this but this one has the same comfort, a cheaper price and all the technology. No brainer
I checked a lot of reviews before buying and this was the only mattress with technology. It is so cool to have the same comfort of other mattresses (I tried Casper and Leesa) and sleep tracking and warming.
With my old mattress I used to wake up with back pain. Now I feel great.
I got a mattress first and then I bought a second one for my parents. They love it.
I originally bought the smart cover and recently the whole smart mattress. I love how this products keeps improving. It learns from my habits and becomes more accurate. Great job!
We have the King Size eight mattress and really like it. Our bed jumps on it during the day so we have to delete those sleep tracking sessions from the app which is hilarious. Great bed though!
I've been mattress shopping many times in the past two years. Tried many beds. Eight is the winner without a doubt. I will never buy a regular bed again!
This bed is top notch, great innovation and I have been sleeping better than ever. Kudos to the Eight team for creating this smart mattress.
Loving it. Recommend it to anyone looking for an affordable comfortable mattress.Easy to buy, easy to love
This mattress really has it all. They are knocking it out of the park compared to every other mattress you can buy online. It's affordable, comfortable, has technology that is super cool to see how you sleep. I'm enjoying it every night and can't wait to see how it progresses with more software features.