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Meet Awara, the pressure relieving latex hybrid mattress, featuring GOLS certified organic latex, and a sustainable mission for a pricepoint that comparatively carries much more value for its 13'' thick mattress than many other latex mattress companies. Whether you are sensitive to chemicals or enjoy the invigorating feel of latex, you can rest easy that your purchase is eco-conscious since Awara holds a certification with ClimatePartner that plants trees for every mattress purchased. With a universally comfortable medium-plush feel, Awara brings a comfy sigh of relief to its sleepers.
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the pricepoint is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Awara in this match up!
See Our Full Review of Awara
It can be a difficult task understanding which mattresses get higher marks from customers versus others. These mattresses are highly rated based on customer sentiment and review data. Although this doesn't necessarily mean that you will love one of these, a solid customer satisfaction score is a great place to start an in depth review. Read on below!
Having the proper supportive structure of a mattress is essential to its feel and whether it enhances the natural curvature of the spine. Customers report that these mattresses help support the body overall. This means that you can rest easy with these mattresses!
Most customers report that they are satisfied with the edge support of these mattresses. This means that you can lay on the side of the bed comfortably and the mattress will give you additional surface area to sleep on.
Bowling Ball & Density Tests
Some reviewers love the bowling ball test to measure firmness and support. Overall, these mattresses do well at keeping consistency across the mattress without many complaints, which is great for customers that are concerned about support.
Durability, along with being comfortable, is the most important factor to customers buying a new mattress. Today, mattresses that last between 7 and 12 years are considered durable with average use. That said, some factors that affect durability are sleeper size and material quality. These mattresses are very competitive when it comes to durability overall. However, some folks that have heavier bodies may find a slight decrease in longevity.
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Sleepers report feeling very comfortable and satisfied with these mattresses, which means when we did an investigation of the current data from customers, we found these mattresses were ranked highly. Now that this brand has a good foundation, read on to learn more about the specifics of what customers are saying.
Having a supportive mattress is the key to a healthy night's sleep. You want something that will prop you up rather than sagging and hurting your back. These mattresses do a good job providing support for your body.
Edge support is really important for those that like to dangle their feet over the side of the mattress. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test does a good job showing if a mattress is firm and its evenness of support. If a mattress is unneven in its supportiveness, then there is a big problem. Luckily, these mattresses offer good support across the mattress surface.
In terms of the durability, these mattresses do a good job versus competitors. Having a durable mattress can mean comfortable sleep for years while one that fails quickly can mean endless back pain. These mattresses will last up to a decade, which is good for mattresses today. Those folks that weight more than average or use their mattresses more than once a day may experience slight decreases in longevity.
Get an Instant Discount for Zenhaven: Get $200 Off Mattresses
From right before making my purchase to coordinating a set up time, Awara and their team of customer support staff has been truly magical. Extremely helpful and easy to work with, I have nothing but good things to say about the Awara staff and company overall. Their customer support is reason enough to purchase from them, but it doesn’t hurt that their mattress is now the best, most comfortable piece of furniture I own.View More Reviews
For years my wife has complained about bad sleep. We’ve spent money on going to see an herbalist and doctors. One appointment her doctor recommended that she try using a new mattress. The thought had literally never occurred to us because I always slept so well. We like the idea and ease of a mattress in a box, so we chose Awara after hearing about it through the grapevine. Lo and behold, after a few weeks of adjusting, my wife hardly ever wakes up unhappy anymore, and actually we’re both much happier because of it.
I am completely shocked at how much I love this mattress. Generally when you read reviews I’m kind of cynical about whether someone else can tell me about my sleep. What really sold me with Awara, though, is the 365 day trial. I figured if I bought it and really hated it that I could just send it back and get all of my money back with no hassle or anything. I was pretty shocked to be honest that I actually slept extremely well, the best I’ve slept in years, for weeks in a row with this mattress. It lives up to the reviews for sure. I’d recommend this to anyone looking for a comfortable and affordable mattress with an excellent trial and warranty.
Awara seems like such a hip company that really focuses on their customer service. I had to make a phone call to the company about a return because I decided that I wanted to save my money (nothing to do with how wonderful the mattress was), and I was pleasantly surprised at how completely easy the whole process was. I wasn’t even pressured into keeping it at a lower cost. I didn’t feel any guilt about returning, and that’s exactly how it should be.
My girlfriend and I love our new Awara mattress so much that we spend as much time on it as we can, including breakfast in bed during the weekdays. We both work from home so we’re lucky that we can sleep in a little longer during the week and soak up the comfort of this beautiful new bed.
So it’s not a 100% miracle cure for snoring, but wow, it’s really helped to reduce my husband’s snoring! It’s not completely gone but it’s way way less than what it used to be, and I’m sure it’s because of the new Awara mattress we got. It’s just so much more comfortable and we are both getting much better sleep and feeling so much better in the morning. Thank you to Awara for making such a great product!
If you’re a student, you know how important it is to get a good night of sleep. Some wear their sleep deprivation like a badge of honor, but I learned early on (after collapsing from sleep deprivation from study for 2 days straight) that prioritizing sleep was essential. That’s why I asked for a new mattress for my birthday from my parents. They thought it was a boring gift, but I’ve felt the rewards tenfold since sleeping on this mattress and it’s definitely changed my life for the better.
I trusted my friend when she told me to get the Awara mattress and I cannot thank her enough. I think I’m eternally in debt to her because of how great a recommendation it was! Excellent price and excellent quality!
Looking into which mattress to buy was extremely OVERWHELMING for my boyfriend and I. We knew that we wanted something to replace our old Full size mattress that we got as a hand-me-down when we moved into our place. After a few weeks of research I stumbled upon Awara, and the all natural latex materials it was made out of really caught my attention. After trying it out for a few weeks we knew that we wanted to keep it forever. It was extremely comfortable and we love the quick recovery and bounce back that this mattress has.
An excellent choice for anyone in need of a newer more comfortable mattress.
What’s not to love about Awara? Honestly. The free shipping, 365 night trial period, and warranty that lasts forever. I’m surprised these guys haven’t sold out!
Was recommended this mattress from my parents who bought one a few months back. Thanks to my mom and dad. Best recommendation they’ve given me in my life. Looks like I still have a lot to learn from them!
I’ve been sleeping on the same mattress for 20+ years and needless to say it was time for something new. I bought a Queen sized Awara mattress for me and my girlfriend recently and we loved it so much that we decided to buy them as Christmas presents this year for her parents and my parents. My siblings are going to hate me for it, but I think we just won Christmas.
I’ve been feeling amazing recently and I know that a large part of that has to do with the Awara mattress. I am sleeping soundly and comfortably and not tossing and turning as much as I used to. It feels like a miracle.
Finally know what it feels like to wake up without soreness and annoyed that I can’t touch my toes even though I do yoga. I could get used to this.
Normally it would have taken me months to decide on an item that is a big investment, such as a mattress, but with Awara I felt confident to make a purchase. I was recommended this mattress from a friend and I am very happy. I’ll be recommending this to other friends as well.
The Awara mattress was definitely a bit on the pricey side for my budget but I am so glad that I bought it. It was honestly worth every penny. I struggle from a chronic sleep disorder that got worse once I started my new job so I was desperate for something to help. I had heard about the Awara mattress and was really interested to try a hybrid. So glad I did. I’ve been sleeping like a baby!
My husband and I were having a really difficult time trying to coordinate a mattress purchase from another online mattress company and we got fed up. We were about to start looking in stores until my mother in law told us about the Awara mattress. We are an eco friendly couple looking to find something made from natural materials, so she knew that this was right up our alley. We decided to go with Awara, and were pleasantly surprised at how easy the process was and how easy it was to communicate with the customer service team. So much better than our first attempt, we would definitely recommend Awara.
This is the best, coziest, comfiest mattress I have ever owned! It’s dangerous how comfortable it is and how well I’m sleeping because of it! My work might suffer...
Honestly, I am so happy that I decided to get this mattress, that all I can say is 10/10 would recommend.
If you’re like me, you struggle with sleep and you know how terrible it is after you’ve gone for 3, 4, or more days with little to no sleep. It’s so bad that it bleeds into other aspects of your life and you’re unable to to your best work, be as social as you’d like, or be as present for your friends and family as you’d like to. This is why it was important to me to find a mattress that really helped to improve my sleep, and I am happy to report that I found it with the Awara mattress. It’s incredible, I am sleeping much, much better than I ever used to and I finally feel less like a zombie during the day. So grateful to have found this amazing product.
It can be difficult, especially in the world of mattresses, to find something that doesn’t cost a fortune but is made with high quality materials and is still extremely comfortable to sleep on, but Awara hits this intersection of criteria perfectly. We’d tested out another online mattress and were extremely disappointed, but decided to give Awara a try after hearing about friends of ours who bought one and loved it. So glad that we did. Been getting amazing sleep since.
If I were you and reading these reviews and wondering if you should choose Awara, I say just go ahead and do it. Delivery, shipping, and returns are all free, plus you have an entire year to sleep on it before deciding for sure whether or not you want to keep it. Even if you don’t, Awara will come and pick it up for you if you want to return it. It’s so easy. I’m saying all of this because it’s worth trying out if you’re afraid that it’d be too much of a hassle. It’s not. It’s also a truly incredible mattress, so don’t wait. Try it for yourself and enjoy better sleep.
One of the most comfortable things I have ever slept on! Seriously. Do yourself a favor and get one of these mattresses.
Buying a mattress online is not for the faint of heart. It’s kind of scary because you’re not really able to try it before hand! You’ve really just got to trust your gut from the website and other reviews, and the reviews are exactly why I chose to go with Awara. It seems like people really love it, and now I see why!
I wouldn’t have chosen this mattress if it wasn’t for the amazing financing option. I can pay small, monthly payments but I was still able to order and receive my mattress right away. Love it.
Got my mattress a few days ago and my sleep has already improved! Since night one I’ve woken up much more easily in the mornings, sometimes even before my alarm. I am actually feeling rested during the day too. It’s great.
I’ve tried multiple mattresses already and was never able to find one that had that just right feeling for me, until I tried the Awara mattress. It’s not too soft and not too firm, it really is just right! I’d recommend this mattress to anyone looking for something that is soft yet perfectly supportive without being stiff or lumpy.
We absolutely adore our new Awara mattress and can hardly imagine sleeping on anything else. Don’t know why it took us so long to buy something new but we’re so happy with this purchase.
I’ve spent years unhappy with my mattress, even resorting to sleeping on an air mattress because I couldn’t afford a real one. Finally, I saved up my money, and invested in the Awara mattress. I had heard really good things about hybrid mattresses and was interested in trying something made from latex because it’s an all natural material. It’s been three weeks and I am never looking back. Plus the lifetime warranty makes the price a steal! All around I am a very happy camper.
Was nervous at first about purchasing from an online store but the super long trial period made me feel a lot better about it. Loved this mattress so much I bought one for my mom for Christmas and I cannot wait to give it to her.
My husband and I are very new parents (we have a 6 week old) and just before the baby came my parents bought us an Awara bed. We did not realize just how generous of a gift this was until after the baby came and sleep became a precious commodity. I think if it wasn’t for how comfortable that new mattress was, we would have actually gone crazy from how little sleep we were getting! I’m sure all new parents feel that way, but even though we were getting little sleep I know that I was getting a deep sleep, because I definitely would wake up feeling very refreshed.
I am OBSESSED with this mattress! I honestly cannot say enough good things about it, from the incredible customer service team that answered my questions super quickly, to the incredible COMFORT of this bed. I have been sleeping so well and I don’t even hear my husband when he gets out of bed in the morning because I’m sleeping so deeply. It also helps that this bed has really low motion transfer so I don’t feel him when he gets up either. It’s truly perfect for couples.
Great product, great service. Enough said.
Sleeping on Awara has been unlike any other mattress I’ve experienced. I love going to bed every night knowing that I’m going to wake up feeling refreshed. It’s a vastly different experience than my old mattress and I want to tell everyone about it! Stop living sleep deprived and start living a luxurious life and it doesn’t even cost too much!
Okay so OBVIOUSLY this one is better than our old mattress. We only bought a new one because our old one was so bad. But the thing is, I think there are so many people out there who just don’t realize exactly how bad their mattress really is until they experience a new mattress. The difference is mind boggling. If you have even the smallest inkling that it’s time for a new mattress, make the investment and buy an Awara. You have nothing to lose.
I’m excited to get out of bed each morning because that is how good I feel after sleeping on this new mattress. On top of how amazing it feels and how amazing I feel, can we talk about this company for a second? They deserve a medal for their customer service, because the woman I talked to when I had a concern about my delivery was so helpful that I wrote this review specifically so I could talk about my extremely positive experience with the customer service team. 10/10.
When my partner and I bought the Awara mattress, we weren’t sure we were going to keep it. After a few weeks, we completely changed our minds because we began to adjust to it. Now we are sleeping soundly throughout the night and feel extremely comfortable. If you don’t like it right away, definitely take advantage of the trial period and keep sleeping on it. It may just take your body a bit of time to adjust.
It’s such a strange but wonderful feeling to like, actually feel awake when I wake up in the morning. For so many years I would wake up and just want to go straight back to bed, but for the first time in a long time I’m actually waking up before my alarm! I’m getting excellent sleep and I know it’s because I switched my mattress. Much love and thanks to the Awara team.
This is a cushy and cozy mattress that everyone should try. It’s not too soft though, and would definitely say that it has a medium firmness because it’s still very supportive in all of the right spots. I never thought I’d like anything other than a memory foam mattress, but this hybrid has totally converted me. I love everything about the Awara mattress and will definitely be recommending it to friends and family.
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.View More Reviews
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
I absolutely love my zenhaven.
I was worried that it was going to be too firm, but it is perfect for me!