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Awara vs. Saatva

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Awara

Meet Awara, maker of 2 pressure relieving latex hybrid mattresses, featuring a GreenGuard Gold certified design and a sustainable mission for a price point that comparatively carries much more value for its 10'' and 12'' thick mattresses than many other latex mattress companies. Whether you are sensitive to chemicals or enjoy the invigorating feel of latex, you can rest easy that your purchase is eco-conscious since Awara holds a certification with the Rainforest Alliance and a partnership with Trees For The Future that plants trees for every mattress purchased. With one firmer and one responsive soft feel, Awara brings a comfy sigh of relief to sleepers.

Saatva

Saatva has innovated over time with their mattresses. Their original Saatva Classic mattress is one of the best mattresses online for those looking for a traditional innerspring mattress feel. With an edge on quality, Saatva invested in better coil technology in their Classic, and lavish layers in their foam Loom and Leaf and all-latex Zenhaven mattresses. Over the years, they have innovated further, with their Saatva Latex Hybrid, the Solaire number bed, Saatva HD for larger sleepers, pocket coil Memory Foam Hybrid, and their pain-relieving Saatva Rx.

Based on our aggregated reviews and our scoring method, we recommend Saatva in this match up!

See Our Full Review of Saatva

Mattress Score

Overall Score:
Awara: 9.4/10
Saatva: 9.5/10

Customer Satisfaction:
Awara: 9.3/10
Saatva: 9.5/10

Price Value:
Awara: 9.6/10
Saatva: 9.4/10

No Back Pain:
Awara: 9.4/10
Saatva: 9.5/10

Price:
Awara: $1099-$2099
Saatva: $925-$5050

Awara:
Get Up To 50% Off

Saatva:
Get Up To $600 Off Sitewide


Awara's Owner Satisfaction

Sleepers report feeling very comfortable and satisfied with these mattresses, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. Now that you know what customers think in total, read on to learn more about specifics.


Awara's Supportiveness

These mattresses do well with support vs many other competitors. They offer a more resilient sleeping surface to align the spine and customers feel good levels of comfort while sleeping. Reviews describe the mattresses as quite supportive and and describe that there is good initial resilience in the material.

Edge Support
Edge support is important when you are sitting or lying close to the side and are used to having a comfortable ledge. These mattresses are rated well for edge support for those that need it.

Bowling Ball & Density Tests
A bowling ball on top of the mattress is a good way to measure support and firmness. Reviewers describe these mattresses as evenly supportive throughout the surface.


Awara's Durability

Every shopper looking for a bed is looking for one that will last years. However, with some brands out there focused on other things than durability, finding a mattress that lasts can be a difficult thing to find. That being said, these mattresses specifically have high marks from customers on longevity. They should last over 7 years for the average sleeper. If you are bigger than average, you may find your mattress slightly less durable.

Saatva's Owner Satisfaction

It is essential for brands to have great ratings from sleepers. Customers give these mattresses higher marks than most competitors, which should give you a good reason to learn more about if they will work for you. Read the specifics below to learn if one will work for your body!


Saatva's Supportiveness

Mattress support is the most important thing to maintain a healthy back while you sleep. You want a mattress that feels just as good in the morning as it does when you go to sleep at night. These mattresses do a very good job supporting the back while keeping things comfortable.

Edge Support
Edge support is very important for those that like to lie close to the side of the mattress or have mobility issues. These mattresses are supportive along the edges and don't suffer from too much contouring versus the center.

Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test shows if a mattress is firm and how even is its supportiveness. If a mattress is unneven in its supportiveness, some may experience some issues with the mattress. Luckily, these mattresses offer good support and don't have many problems here.


Saatva's Durability

Longevity, along with initial comfort, is the most important factor in selecting a new mattress. Being able to get up to a decade of use out of a mattress and still be comfortable is a good mark of durability. However, some of the things that could affect durability are material quality and sleeper size. These mattresses do very well when it comes to durability. Some that are heavy may experience a slight decrease in longevity.

Browse Awara Customer Reviews

THE BEST PIECE OF FURNITURE I OWN
From right before making my purchase to coordinating a set up time, Awara and their team of customer support staff has been truly magical. Extremely helpful and easy to work with, I have nothing but good things to say about the Awara staff and company overall. Their customer support is reason enough to purchase from them, but it doesn’t hurt that their mattress is now the best, most comfortable piece of furniture I own.

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MY WIFE LOVES IT
For years my wife has complained about bad sleep. We’ve spent money on going to see an herbalist and doctors. One appointment her doctor recommended that she try using a new mattress. The thought had literally never occurred to us because I always slept so well. We like the idea and ease of a mattress in a box, so we chose Awara after hearing about it through the grapevine. Lo and behold, after a few weeks of adjusting, my wife hardly ever wakes up unhappy anymore, and actually we’re both much happier because of it.

I’M SHOCKED!
I am completely shocked at how much I love this mattress. Generally when you read reviews I’m kind of cynical about whether someone else can tell me about my sleep. What really sold me with Awara, though, is the 365 day trial. I figured if I bought it and really hated it that I could just send it back and get all of my money back with no hassle or anything. I was pretty shocked to be honest that I actually slept extremely well, the best I’ve slept in years, for weeks in a row with this mattress. It lives up to the reviews for sure. I’d recommend this to anyone looking for a comfortable and affordable mattress with an excellent trial and warranty.

EXCELLENT COMPANY
Awara seems like such a hip company that really focuses on their customer service. I had to make a phone call to the company about a return because I decided that I wanted to save my money (nothing to do with how wonderful the mattress was), and I was pleasantly surprised at how completely easy the whole process was. I wasn’t even pressured into keeping it at a lower cost. I didn’t feel any guilt about returning, and that’s exactly how it should be.

BREAKFAST IN BED ON MORE THAN THE WEEKENDS
My girlfriend and I love our new Awara mattress so much that we spend as much time on it as we can, including breakfast in bed during the weekdays. We both work from home so we’re lucky that we can sleep in a little longer during the week and soak up the comfort of this beautiful new bed.

MY HUSBAND DOESN’T SNORE AS MUCH
So it’s not a 100% miracle cure for snoring, but wow, it’s really helped to reduce my husband’s snoring! It’s not completely gone but it’s way way less than what it used to be, and I’m sure it’s because of the new Awara mattress we got. It’s just so much more comfortable and we are both getting much better sleep and feeling so much better in the morning. Thank you to Awara for making such a great product!

IF YOU’RE A STUDENT YOU NEED AN AWARA
If you’re a student, you know how important it is to get a good night of sleep. Some wear their sleep deprivation like a badge of honor, but I learned early on (after collapsing from sleep deprivation from study for 2 days straight) that prioritizing sleep was essential. That’s why I asked for a new mattress for my birthday from my parents. They thought it was a boring gift, but I’ve felt the rewards tenfold since sleeping on this mattress and it’s definitely changed my life for the better.

GREAT PRICE AND GREAT QUALITY
I trusted my friend when she told me to get the Awara mattress and I cannot thank her enough. I think I’m eternally in debt to her because of how great a recommendation it was! Excellent price and excellent quality!

LOVE THE BOUNCE BACK OF LATEX
Looking into which mattress to buy was extremely OVERWHELMING for my boyfriend and I. We knew that we wanted something to replace our old Full size mattress that we got as a hand-me-down when we moved into our place. After a few weeks of research I stumbled upon Awara, and the all natural latex materials it was made out of really caught my attention. After trying it out for a few weeks we knew that we wanted to keep it forever. It was extremely comfortable and we love the quick recovery and bounce back that this mattress has.

SO HAPPY I DISCOVERED THIS MATTRESS
An excellent choice for anyone in need of a newer more comfortable mattress.

YOU’LL LOVE THIS MATTRESS
What’s not to love about Awara? Honestly. The free shipping, 365 night trial period, and warranty that lasts forever. I’m surprised these guys haven’t sold out!

LOVE IT!!!!
Was recommended this mattress from my parents who bought one a few months back. Thanks to my mom and dad. Best recommendation they’ve given me in my life. Looks like I still have a lot to learn from them!

BOUGHT THESE AS CHRISTMAS PRESENTS
I’ve been sleeping on the same mattress for 20+ years and needless to say it was time for something new. I bought a Queen sized Awara mattress for me and my girlfriend recently and we loved it so much that we decided to buy them as Christmas presents this year for her parents and my parents. My siblings are going to hate me for it, but I think we just won Christmas.

FEELING GREAT
I’ve been feeling amazing recently and I know that a large part of that has to do with the Awara mattress. I am sleeping soundly and comfortably and not tossing and turning as much as I used to. It feels like a miracle.

NO MORE STIFFNESS
Finally know what it feels like to wake up without soreness and annoyed that I can’t touch my toes even though I do yoga. I could get used to this.

WELL WORTH THE PRICE
Normally it would have taken me months to decide on an item that is a big investment, such as a mattress, but with Awara I felt confident to make a purchase. I was recommended this mattress from a friend and I am very happy. I’ll be recommending this to other friends as well.

KIND OF EXPENSIVE BUT WORTH IT
The Awara mattress was definitely a bit on the pricey side for my budget but I am so glad that I bought it. It was honestly worth every penny. I struggle from a chronic sleep disorder that got worse once I started my new job so I was desperate for something to help. I had heard about the Awara mattress and was really interested to try a hybrid. So glad I did. I’ve been sleeping like a baby!

CUSTOMER SERVICE WAS INCREDIBLY HELPFUL
My husband and I were having a really difficult time trying to coordinate a mattress purchase from another online mattress company and we got fed up. We were about to start looking in stores until my mother in law told us about the Awara mattress. We are an eco friendly couple looking to find something made from natural materials, so she knew that this was right up our alley. We decided to go with Awara, and were pleasantly surprised at how easy the process was and how easy it was to communicate with the customer service team. So much better than our first attempt, we would definitely recommend Awara.

MY NEW NEST
This is the best, coziest, comfiest mattress I have ever owned! It’s dangerous how comfortable it is and how well I’m sleeping because of it! My work might suffer...

WOW
Honestly, I am so happy that I decided to get this mattress, that all I can say is 10/10 would recommend.

SLEEPING IS SUCH A GREAT THING
If you’re like me, you struggle with sleep and you know how terrible it is after you’ve gone for 3, 4, or more days with little to no sleep. It’s so bad that it bleeds into other aspects of your life and you’re unable to to your best work, be as social as you’d like, or be as present for your friends and family as you’d like to. This is why it was important to me to find a mattress that really helped to improve my sleep, and I am happy to report that I found it with the Awara mattress. It’s incredible, I am sleeping much, much better than I ever used to and I finally feel less like a zombie during the day. So grateful to have found this amazing product.

AFFORDABLE AND EXCELLENT QUALITY
It can be difficult, especially in the world of mattresses, to find something that doesn’t cost a fortune but is made with high quality materials and is still extremely comfortable to sleep on, but Awara hits this intersection of criteria perfectly. We’d tested out another online mattress and were extremely disappointed, but decided to give Awara a try after hearing about friends of ours who bought one and loved it. So glad that we did. Been getting amazing sleep since.

I WOULD GIVE THIS A TRY
If I were you and reading these reviews and wondering if you should choose Awara, I say just go ahead and do it. Delivery, shipping, and returns are all free, plus you have an entire year to sleep on it before deciding for sure whether or not you want to keep it. Even if you don’t, Awara will come and pick it up for you if you want to return it. It’s so easy. I’m saying all of this because it’s worth trying out if you’re afraid that it’d be too much of a hassle. It’s not. It’s also a truly incredible mattress, so don’t wait. Try it for yourself and enjoy better sleep.

. LAYERS AND LAYERS OF COMFORT
One of the most comfortable things I have ever slept on! Seriously. Do yourself a favor and get one of these mattresses.

BUY IT AND TRY IT
Buying a mattress online is not for the faint of heart. It’s kind of scary because you’re not really able to try it before hand! You’ve really just got to trust your gut from the website and other reviews, and the reviews are exactly why I chose to go with Awara. It seems like people really love it, and now I see why!

. IT’S ALL ABOUT THE AFFORDABILITY
I wouldn’t have chosen this mattress if it wasn’t for the amazing financing option. I can pay small, monthly payments but I was still able to order and receive my mattress right away. Love it.

I LOVE IT
Got my mattress a few days ago and my sleep has already improved! Since night one I’ve woken up much more easily in the mornings, sometimes even before my alarm. I am actually feeling rested during the day too. It’s great.

I FEEL LIKE A REAL LIFE GOLDILOCKS
I’ve tried multiple mattresses already and was never able to find one that had that just right feeling for me, until I tried the Awara mattress. It’s not too soft and not too firm, it really is just right! I’d recommend this mattress to anyone looking for something that is soft yet perfectly supportive without being stiff or lumpy.

AMAZING!!
We absolutely adore our new Awara mattress and can hardly imagine sleeping on anything else. Don’t know why it took us so long to buy something new but we’re so happy with this purchase.

FINALLY HAPPY WITH A MATTRESS
I’ve spent years unhappy with my mattress, even resorting to sleeping on an air mattress because I couldn’t afford a real one. Finally, I saved up my money, and invested in the Awara mattress. I had heard really good things about hybrid mattresses and was interested in trying something made from latex because it’s an all natural material. It’s been three weeks and I am never looking back. Plus the lifetime warranty makes the price a steal! All around I am a very happy camper.

DO YOURSELF A FAVOR, GET AN AWARA MATTRESS
Was nervous at first about purchasing from an online store but the super long trial period made me feel a lot better about it. Loved this mattress so much I bought one for my mom for Christmas and I cannot wait to give it to her.

EXCELLENT FOR NEW PARENTS
My husband and I are very new parents (we have a 6 week old) and just before the baby came my parents bought us an Awara bed. We did not realize just how generous of a gift this was until after the baby came and sleep became a precious commodity. I think if it wasn’t for how comfortable that new mattress was, we would have actually gone crazy from how little sleep we were getting! I’m sure all new parents feel that way, but even though we were getting little sleep I know that I was getting a deep sleep, because I definitely would wake up feeling very refreshed.

OMG - THIS IS FANTASTIC
I am OBSESSED with this mattress! I honestly cannot say enough good things about it, from the incredible customer service team that answered my questions super quickly, to the incredible COMFORT of this bed. I have been sleeping so well and I don’t even hear my husband when he gets out of bed in the morning because I’m sleeping so deeply. It also helps that this bed has really low motion transfer so I don’t feel him when he gets up either. It’s truly perfect for couples.

ALL AROUND HAPPY
Great product, great service. Enough said.

LIKE NO MATTRESS I’VE EVER EXPERIENCED
Sleeping on Awara has been unlike any other mattress I’ve experienced. I love going to bed every night knowing that I’m going to wake up feeling refreshed. It’s a vastly different experience than my old mattress and I want to tell everyone about it! Stop living sleep deprived and start living a luxurious life and it doesn’t even cost too much!

BETTER THAN OUR OLD MATTRESS TIMES A MILLION
Okay so OBVIOUSLY this one is better than our old mattress. We only bought a new one because our old one was so bad. But the thing is, I think there are so many people out there who just don’t realize exactly how bad their mattress really is until they experience a new mattress. The difference is mind boggling. If you have even the smallest inkling that it’s time for a new mattress, make the investment and buy an Awara. You have nothing to lose.

CHOOSE AWARA AND CHOOSE HAPPINESS
I’m excited to get out of bed each morning because that is how good I feel after sleeping on this new mattress. On top of how amazing it feels and how amazing I feel, can we talk about this company for a second? They deserve a medal for their customer service, because the woman I talked to when I had a concern about my delivery was so helpful that I wrote this review specifically so I could talk about my extremely positive experience with the customer service team. 10/10.

WASN’T SURE AT FIRST BUT NOW I LOVE IT
When my partner and I bought the Awara mattress, we weren’t sure we were going to keep it. After a few weeks, we completely changed our minds because we began to adjust to it. Now we are sleeping soundly throughout the night and feel extremely comfortable. If you don’t like it right away, definitely take advantage of the trial period and keep sleeping on it. It may just take your body a bit of time to adjust.

YOU NEED ONE OF THESE THINGS
It’s such a strange but wonderful feeling to like, actually feel awake when I wake up in the morning. For so many years I would wake up and just want to go straight back to bed, but for the first time in a long time I’m actually waking up before my alarm! I’m getting excellent sleep and I know it’s because I switched my mattress. Much love and thanks to the Awara team.

VERY COMFORTABLE
This is a cushy and cozy mattress that everyone should try. It’s not too soft though, and would definitely say that it has a medium firmness because it’s still very supportive in all of the right spots. I never thought I’d like anything other than a memory foam mattress, but this hybrid has totally converted me. I love everything about the Awara mattress and will definitely be recommending it to friends and family.

Browse Saatva Customer Reviews

Superb Luxury Mattress And Excellent Service Make The Saatva a Best Bet!
When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain creating campaigns to promote certain models.

During this period I visited a number of mattress manufacturers and was amazed that the same mattress meant to sell at a retail point of let's say $2,000 would by a simple change of the name and damask become a mattress set for an optimum price point of $800. This is why it's impossible for the consumer to comparison shop. If you find a mattress you like called "The Cloud" the store you're in is the only store that carries that mattress with that name.

Right down the street that very same mattress may be selling for as much as 50% more or less - the selling of mattresses is unfortunately a shady business and the consumer suffers from it.

I'll caveat the following by saying I am a research fanatic. It's in my blood and it drives most friends and family crazy - I am unrelenting and I go over board. That said when my better half and I realized that neither of us were getting a decent nights sleep, with the exception for our two Old English Bulldogs who could doze off on a bed of nails. I was handed my orders to find a mattress and the search began.

During a web search I found the Saatva site and book marked it along with the dozen others I had saved. When I finally read through the web site I was struck by two thing:.

1) The site is brimming with valuable information. There is virtually no what we call in advertising "fluff" or "weasel words" it's the best education about mattresses you'll find.

2) Claims by Saatva are backed up with facts. spec by spec, apples to apples. In fact there is a comparison chart between the Saatva mattress and other high end mattresses. As an example one comparison of the Saatva at $899 shows that the Saatva actually surpasses an equivalent Kings Down Mattress which has an MSRP of over three grand.

I drove them crazy with endless telephone calls and I'm surprised the company didn't take out a restraining order against me. What I found time and time again is that each person I spoke with knew the product inside and out. If I had questions about the coil system, the foam densities, the gauge of the springs they were answered. The few times there was a question that couldn't be answered ( because no normal person would ask these questions) but that's not me. I would be transferred to someone who could.

Never once was I pressured to buy. There is no "one time deal if you buy today" Pressure what so ever. Saatva means "Truth" and that's exactly what you get.

Now about the mattress!

We purchased the King Size Luxury Firm it was delivered with lightning speed and the plastic wrapping is beyond protective - it's closer to a Hazmat suit. When the mattress was placed in our bed frame - my spouse and I were both struck by how absolutely gorgeous it is. Quality touches abound. From the iron clad strong handles, to the intricate braiding on the sides. The deep tufted upholstered buttons make for an elegant and incredibly comfortable surface.

The Damask is pure 100% natural cotton both gorgeous in look and feel and the Damask ensures the mattress breathes. As far as support and comfort the Saatva mattress is brilliant. We haven't slept this well, this deeply and woken feeling this good in years, and that's a fact.
If you're still reading this novel and aren't comatose by this time, I applaud you. I promise to wrap this up in a minimum of 300 more pages.

The common thread between everyone at Saatva is passion.

Saatva promises silver but delivers gold and few mattress sellers, if any can make that claim. There is no single piece of furniture in the world that has such a profound effect on our health and well being. Our Saatva is the best investment we have made in years - and it's Bulldog Approved!

Highest Recommendation

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We wanted a memory foam mattress because they're so comfortable to sleep on
We've had our king size Saatva Luxury Firm for about 4 months now. We wanted a memory foam mattress because they're so comfortable to sleep on, but hubby is a big tall husky Texan and he sleeps really REALLY hot (as in no covers, not even a sheet, even when I would have a small heating blanket turned on). We tried 3 different memory foam mattresses and without fail, within the first year there would be a big uncomfortable depression on his side.Once we even flipped the mattress upside down (memory foam on the bottom), but it made no difference. So we finally decided to try something completely different. Reviews for the Saatva were outstanding (both the mattress as well as their customer service) so we took the plunge and ordered our latest new mattress. (we've been married about 13 years, and this will be our FIFTH mattress... maybe even sixth??).

I actually fought liking this mattress (cause I love sleeping on memory foam). But I have to say... this is without a doubt one of the most comfortable mattresses I have EVER slept on. You do feel your partner moving... but who cares when a mattress sleeps this nice. I'm crossing my fingers that at the end of our first year there isn't a depression on hubby's side... but so far so good. I love love LOVE this mattress! It feels different from any other mattress I've ever slept on. I can't even really tell you what that difference is, but it's awesome. We BOTH love this mattress.

Also, Saatva customer service is awesome... and their delivery service was amazing. This is not a shrink-wrapped mattress... it's the real deal. Our bedroom is upstairs. The guys went up the stairs, hauled out our old mattress, then back upstairs to set up the Saatva.

Oh, one more thing I love about this mattress. The memory foam mattresses were so heavy I had to struggle every time I made the bed. This mattress I can actually put sheets on without using any swear words... and without needing a chiropractor afterwards. What's not to love??

It's nicely made.
well it's not quite what I expected. It's nicely made.. It looks good but wow is it a FIRM mattress. I tried sleeping on it for four nights. Every night I found that I was waking up about every 2 hours. It became literally torturous to attempt to sleep on. Posting this will of course prompt both an online response and likely a phone call from Saatva customer service since their business is so singularly dependent on online reviews. that's what sold me.. "the best reviewed mattress on Google" with 7,000 reviews. But I found I had to put a memory foam pad on top of it to make it comfortable. It reminds me a little of a hotel mattress.. if that hotel is a Motel 6. They have to have super firm mattresses because they last a longer time. The Saatva Luxury Firm is not "uncomfortable" if you think of it compared to a hard surface. It's just not the ideal sleeping environment. Also.. the motion transfer.. I have to say it's pretty terrible. We used to have a "Do Not Disturb" mattress which had pretty good characteristics regarding not disturbing your sleeping partner. The Saatva is much more like a box of jello. Sorry but that's true. Again. .it's nicely made.. looks good... but is not terribly good at providing a good night's sleep. Wish I could be more positive.

Do not buy! Beware skewed reviews!
Purchased a Saatva luxury mattress back in April of 2015. Not even 3 months later body impressions and sagging developed. Despite rotating mattress as instructed, impressions became worse(solid bed spring underneath). I'm not a heavy person (I weigh about 175, 6ft) and my s.o. weighs less than 100 pounds). Because of this condition, my back has developed excruciating pain. In fact, I thought it couldn't be my mattress because of all the positive reviews (and $1000 price tag). I continued to sleep in it until November when I could afford another mattress (cheap no name) and now my back is back to normal. I'm a busy person, I don't have time to get on the phone and complain but fast forward January 2016, I contact Saatva. I explain my issues to the service representative and I received a very generic response: refund $400 and I keep the admittedly faulty mattress or pay $212 and get a new one. What good is a mattress if I can't sleep in it?! If I pay $212 I'll be out $1200 and no promise if the next mattress will do the same thing. The representative could give me confidence. Judging by the representative's response, this appears to be a common complaint. Yes I read the overwhelmingly positive reviews and saw lengthy no obligation trial for 75 days but how can I be the only one who has a problem? I've lodged a complaint with the BBB and will try to spread the word! Luxury firm mattress by Saatva is very poor quality, DO NOT BUY!

NO GIMMICKS NO GAMES
One usually rates a service on a scale of 1 to 10. We rate Saatva at least a 12. Due to my wife's unusual orthopedic complications we had to return
the mattress we had ordered. (Let me point out that for me the mattress was perfect). The staff at Saatva was most understanding, brought no pressure on us, and refunded our money instantly, even before the mattress was picked up. We never heard of anything like this before. We offered
to share the return freight costs but the Company would not hear of it. They only asked if we would consider keeping the box spring foundation. We
eagerly offered to buy the foundations but the Company insisted nay, thanked us for just keeping it. If you need a mattress and want to deal with an
honest company we heartily recommend Saatva to you.

Great Mattress
We have purchased the Saatva mattress and love it. However, the delivery company was horrible! Saatva personnel finally resolved the issue with the delivery company and Saatva was helpful all the way. I would recommend the mattress, but have them stay on top of the delivery company for you.

... firm mattress I was sleeping on (to help a bad back), this mattress is heaven
Compared to the firm mattress I was sleeping on (to help a bad back), this mattress is heaven. I bought the Luxery Firm Saatva mattress about a month ago and my aging legs are grateful I did. My old mattress was in great shape but it was just the wrong firmness for me. I had tight leg muscles from the pressure points I endured even with a latex topper. Now my legs feel twenty years younger and I am sleeping a deep sound sleep. I am much more alert during the day. My dog sleeps on the mattress while I am at work when he never did before. (His rumpled dog blanket on the bed is the evidence).

I am only giving this mattress four stars for the following reasons: (1) When I do sleep in (up to 10 hours), my back aches a bit. (2) The description of the mattress says the height is 14". As shown in the photo, the entire mattress is a full 16" in height. I guess they don't count the pillow top portion of the product in the specs. I am disappointed to get something other than what I expected. I would have ordered the 11" mattress instead. You will have to buy deep sheets to fit.

My complaints and praise have nothing to do with this brand of mattress, only my personal experience, so let me add that the quality is excellent - even better for the price. The service of Saatva and the delivery company was outstanding.

Questionable Firmness Scale
Good customer service but either unintentionally misleading stated firmness or possible inconsistencies with production. Wanted fairly firm mattress and I though Firm that's 8/10 on the scale of firmness with 10 being a tabletop should be plent . It wasn't. I suspected that by mistake I got luxury firm but after a phone call it was confirmed that I did get the firm one after all. It wasn't bad but unless you're laying level on it, it's mostly useless. Sitting on it you sink in, on your stomach reading your elbows will bury deep in the mattress. Returned it and got Tuft and Needle (supposedly 7/10 firm) for $550 less and it is firmer, yet super comfy and plush!

Awesome mattress
Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!

Not as happy after just short of a year
UPDATING review for Saatva Luxury Firm purchased almost a year ago...When we initially got bed we enjoyed it very much. Now, almost a year later, we are both finding we have more aches than not in our backs/hips. We did put a 2inch foam mattress pad on to help add some cushion, but....... At this point next week we are going to put the boxes and top mattress in mattress bags and store, in outside room til we can sell it an maybe get 1/4 of the price back. Switching to a foam mattress or sleep number. There is sinking starting on each side, even though every 3 months we rotate the top mattress.

Mattress is uncomfortable, excellent service/marketing
I am going to give this three stars to average out the one star I give it for comfortable. My wife hated it and the coils dug into my side and put my arm to sleep. We bought the plush. It was not a particularly good mattress compared to those you'd find in Sears or Macy's. Price was good and it does not sleep hot like Tempurpedic. This may not be so for other buyers, but it made us unhappy, especially in light of the many positive reviews.

With that said, the marketing and customer service is excellent. They want and heavily solicit good reviews. As a result, they go above and beyond if you are not satisfied. This shows integrity and savvy marketing--you are less likely to get the really negative reviews and boost your positive ones. So--they are skewing the playing field, but in a reasonable way and one consistent with wanting to please consumers.

Disappointed - luxury firm feels like a board - sales rep told me it was gentle, floating feeling - it's NOT!
We were interested in replacing our tired old mattress after 12 years - when new, it had felt like we were floating on a cloud. I was inclined toward a soft plush Saatva but the sales rep suggested that, based on my description, we might prefer the medium luxury firm. We received it a month ago. On the positive side, it sleeps cool, which is nice. On the negative side, this is nothing like floating on a cloud. It's more like lying on a board. When I sleep on my side, the side I'm lying on gets numb and aches. My lower back hurts every morning. My arms tingle. It's miserable. I called after 3 days and the rep strongly suggested that we keep the bed for a month - let the foams relax and we'll get that experience we wanted. Well, it's been a month today. I phoned today and they are trading it out for a soft plush for $99. But I think they should have offered to do it for free, since I originally wanted a soft plush but after the conversation with the original rep a month ago they convinced me that the medium was right for me. Now I'm worried about the soft plush but we're willing to give it a try.

I also have to say that I wasn't thrilled with customer service today. First, on online chat, I corresponded with Ariel. She had to send me to the phone line to make the exchange. On the phone I spoke with Ashley. I complained about my level of discomfort, and she went to great lengths to assure me the problem was with my personal preference and not a fault in the mattress. I explained that I had originally expressed interest in a softer mattress, but she said again that she wanted to be sure I was aware that mattress comfort is subjective and that nothing could have ensured our comfort, and that as a courtesy, that the company will exchange the mattress now for only $99 redelivery. No, Ashley, it's not a courtesy; it's part of your sales policy and part of why I bought Saatva. I knew after 3 days that I was miserable and you guys asked me to keep the bed for a month, which I have. Please now don't start trying to convince me that the bed is fine and it's not your fault. Just agree to exchange the bed and tell me you'll be there for me if I need you after I try my new bed too. One last thing - I'm not a complainer, ordinarily. (So if I seem cranky now, I'm sorry but maybe it's because I haven't had a decent night's sleep in a month!)

Awesome mattress
Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!

What an amazing mattress, and a great company too!
I suffer from an acute, chronic back condition as the result of three surgeries. I find it extremely difficult to locate a place for myself that doesn't cause pain. Our very expensive, but worth the money, Shiffman mattress did the job until it hit the 12 year mark. My wife and I began investigating our options and for a fraction of the cost, decided on our Saatva King! My wife, who I swear was born in Missouri, the show me State, is skeptical of anything new or different, and complained about everything at first! After one night's sleep she was convinced and in love, just like me, the very first night! No pain! Just a floating feeling, best described as Nirvana! Now, we both can't wait to get into our our Saatva mattress as soon as possible, for the best night's sleep, night after night!

THE BEST BED IN THE WORLD!
When we contacted Saatva for information, we spoke to Ed Brians. Ed was so helpful with his recommendations. We were most impressed by the lengthy time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He listened carefully and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home. Our original Saatva was delivered years ago; our newest one, a few months ago. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of Saatva. We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-Oh-boy were we wrong! My wife Terri slept all night waking up refreshed and pain free. She couldn't believe how comfortable our new Saatva was and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed! Where I normally only sleep about four hours (tortuously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal! We are so happy with our new Saatva. The handwriting is getting bolder on the wall. Amazon is the largest retailer in the world with no stores. Saatva has no stores. Amazon is a game changer for shopping in in our world. Saatva is a game changer for shopping luxury mattresses in our world. Ed Brians is a game changer for his remarkable style of talk and warmth in our world. I'm calmer, I smoke so much less and I sleep so much more and I know it's my Saatva! Thank you.

Love my bed!
I don't even think about my mattress or my lower back pain anymore. I had a top of the line memory foam mattress that was comfortable when I first got in bed. However I am a stomach sleeper, and I would wake up unable to move, because of low back pain. I LOVE this mattress. It took me months to decide. But when I considered cost, and organic materials I would be laying on Saatva was the best. And it's comfortable! No back pain, no poisonous chemicals. It was delivered with 10 days of my order. Made in the USA. I would recommend this bed to anyone.

Highly recommend - no risk, fabulous mattress, great experience
Wow what an amazing concept! Skip all that time-wasting, energy-draining, super annoying mattress shopping. No need to worry about returns or refunds if it doesn't work out. There's nothing to lose but so much to gain! So we took the risk - because there was no risk! Just determine what level of firmness you prefer and that's all you need to do.

I wasn't even a tiny bit skeptical because the reviews are great and I'm so very happy to say everything was and is perfect. Ordered luxury firm king sized on line. (Paid about $400 more total than out last mattress which was a queen. Prices are very reasonable given the high quality). Received timely, courteous follow up call and emails. Received calls from delivery company regarding dates and confirmation of time window. On time, no issue delivery. Very nice delivery guys who were shocked to receive a tip. (Tip your delivery people y'all - that's hard work!)

No smells, no nothing. Just gorgeous firm unbelievably comfortable mattress. We seem to toss and turn much, much less in this bed. If one of us does turn over or get up, lo and behold, the other doesn't feel the movement and isn't woken up! Amazing.

We sleep great, no aching back, no morning stiffness. It's hard to get up because the bed is simply so comfortable. I love that it's firm but cushioned,

I've told everyone about our experience. There's no reason at all not to give it a try. You'll save yourself the grief of shopping for mattresses. You'll gain an amazing high quality mattress and fantastic sleep. Highly highly recommend and so very happy I stumbled across this company

Best Sleep of My Life!
I have been sleeping on my Saatva Luxury Firm for about a year and I have never slept better! I used to think I had insomnia because I could never fall right to sleep but now I do. I can't speak for helping sore backs or anything since I don't have any back issues but if you are looking for a well made comfortable mattress, this one is great! And for how nice it is you couldn't beat the price. It didn't take me any time to adjust to it and it's made of really nice and green materials!

Easily the best mattress we have ever purchased
We own a Royal Aireloom mattress set and and a Dux mattress set and have been very satisfied with both of them. However, the time came to purchase a new one for our master bedroom and shift the Aireloom to one guest room. After shopping in mattress specialty shops and in department stores, we were confounded by the prices as well as the fact that the same mattress would have a different name in a different store. When thinking about spending over $5000 for a quality product and then having the sales people do their whole sales pitch with a 'but we can do this and that', we were about to give up the whole idea. Then a few months ago, we found Saatva Mattress online and began to do our research. We read all the reviews and then reread them. We thought very carefully for weeks about buying a mattress online. There were several factors that weighed heavily in our decision. First, the price was easily $1000 under the lowest sales price for a mattress in a store (not an Aireloom or Dux, those were $3-4000 less). Second, the representative called us immediately and was knowledgable and courteous in answering our questions about comparing their mattress with our Aireloom and Dux. Third, the fact that in a store, you lie on a mattress for what - 8 -10 minutes max - and make a choice based on that. And last, but hardly least, was the return policy. We thought it couldn't get better than all of the above. And then it did - we got a Veterans' discount! And when the delivery people arrived, they got everything in place without so much as a scratch on the stair walls! We have only slept on it for two nights now, but can state categorically that this Saatva mattress is perfect! My husband is 6' 4'' and when he moved, I hardly noticed. The support, for a back and side sleeper is just right. We look forward to years of sleeping luxury and will undoubtedly purchase a Saatva again. Many thanks!

So happy
We have had our bed for three years and it is still amazing. We have had no sags, divots, or creasing either.we could not be happier with this choice. We has bought another Ed 2 years prior and we hated it it within 3 months (from another company)

Too firm
Do not trust all the raving reviews on their website. I left a negative review and it was deleted or never published. I ordered the plush soft mattress a year ago and really regret this purchase. If you want a soft, cloudlike mattress this is not the best choice. It is way to firm and uncomfortable for my liking.

Sleeping good
5 stars for this mattress. after 10 to 20 minutes of what I think will be reading time before bed, the comfort of my new SAATVA mattress settles me in to sleep before I can get into the book. I love my SAATVA California King size mattress. Yeah for SAATVA. Organic cotton and USA made YEAH!!!

we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring
We purchased our King-sized Saatva following my total knee replacement 1.5 years ago; we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring, which made our bed like one from 'Princess and the Pea' and difficult to climb into. I called and explained the problem, it was dealt with in a short period of time. The original order was delivered in less time than promised, the delivery service people were wonderful; the mattress is very comfortable. Friends thought we were crazy for ordering mattress and box spring on-line, but it has been the best set we've owned in 44 years of marriage and we have had some high quality sets.

First impressions were great. We ordered the 11
We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.

BACKGROUND
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.

ORDERING
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.

SCHEDULING
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.

I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.

DELIVERY
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.

Will update the review once we have more nights on the mattress.

UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.

Too Early to Make Call, but man I'm tired.
2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.

comfortable mattress we have ever had
This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!

We really love this mattress and my husband and I are both...
We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.

She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived
I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....

What Are You Waiting For?!
I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.

customer service is over the top in good service and their desire to make each customer happy
Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!

Best mattress in the world !
We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.

Loving our Saatva Lyxery Firm
You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.

It is by far the best mattress we have ever had
We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.

Not worth your money
Owned a king size mattress and it sags terribly over 1.5 years. Yes, they replaced it once, but it happened again and no I'm not going to pay 25% of the purchase price to get another one and have the same problem. GO ELSEWHERE and shop.

Not for everyone, but definitely is for me
We bought our King Plush Soft mattress 2 years ago and I honestly can't imagine a better mattress. That is until I started reading reviews and realized there are actually people out there that didn't like the Saatva experience and that there is no one mattress that is best for everyone. So I'll just give as much info about us and if you think you're situation is similar, then you should probably heed my advice. My wife and I are both 5'-8", I'm 160lb and she's a lot less than that ;-). We bought this mattress in our late 30's. We have 4 kids (hence the need to leap from a queen to a king). We both like our mattress soft, but Saatva really hypes their Luxury Firm, and they have a generous trial period. So we bought the Luxury Firm, feeling that the risk was low. I'll say that right off the bat we could tell that Saatva is a company that focuses on customer service first, and selling mattresses second. That being said, when our mattress arrived, we were very impressed with the quality of craftsmanship that was visible and tangible. We couldn't wait to have our first night's sleep. But it was just ok. We thought maybe the mattress needed to break in to soften up a bit, but after 2 weeks we dreaded going to bed. The Luxury Firm was very firm, even with the pillow top. After 3 weeks we had terrible back and hip pain. We hate to make a fuss, but we just weren't sleeping. We were faced with the dilemma of returning the mattress and starting the search over again, knowing we would be spending more than the $1000 we spent on this mattress, or paying the $100 shipping to return this mattress and try the Plush Soft (and possibly hating that one too). We opted for the latter, reasoning that the $100 was a safe risk. I have never made a wiser decision in my life. The Plush Soft is AMAZING! Back pain is gone. It's been 2 years and we LOVE this mattress. One of the things I always test on a bed is how stable the edge is. If I feel like I'm going to fall out of bed while laying right on the edge, then I figure the actual size of the bed is the next size down. This is full width king all the way to the fully supported edge. I don't ever notice movement from my wife and I never feel heat building up from the mattress. I can't believe this mattress was only $1100 ($1000 for the first and $100 for the second). It feels better than the $3000+ mattresses I try in the stores. Usually people have their best nights rest in fancy hotel room beds. Now I have that feeling every night in my own home. So while I would recommend this mattress to everyone, I get that everyone is different. But I will say this. . . If you don't try Saatva you are making a mistake. It's risk free. If you don't like it, send it back within the trial period. It won't cost you anything, unless you ask them to make you a different bed, then it's only $100. What do you have to lose?

Good but not for long
Great first year. I got the firm one and it alleviated my back pain. Now its 3 years later and its full of sags and the back pain came back. I would expect a mattress like this to last longer

"My mattress was really old
"My mattress was really old, embarrassingly old, I’m not going to share a number old. I researched and researched and kept coming back to Saatva. I’m 57, active, healthy but when I got out of bed each morning it took me awhile to get to where I could bend over to get the dog’s bowl. Plus I would toss and turn and wake up in the middle of the night. After one week, I’m sleeping the best sleep of my life, I wake up rested AND I CAN MOVE! No pain! I’m happy, the dog is no longer bewildered about how long it takes to get breakfast, and the world is a brighter place! Plus the gentleman who delivered the mattress and took my old mattress and box springs were very nice and in and out in about 15 minutes. If you are on the fence, hit the buy button. Now!"

Saatva has a great product
Saatva has a great product! I have the classic bed style which is very comfortable. The customer service agent Paul went over and beyond and honored their warranty for me. I was very happy!

Best matress ever
My back pain so bad it was shooting down my leg. I was crying as I walked. I have had this mattress for 3 weeks and no more back pain. So well the money. You will sleep better & Guess what? No back pain... Guys do your self a favor and just buy it...

Amazing Mattress
I wish I could go back in time and tell myself to not spend the money on my previous mattress and to just spend it and buy this amazing Saatva mattress. After my second child, I couldn’t go back to sleeping on my stomach so side sleeping it was. We ordered the 14.5” plush mattress. It’s like sleeping on a pillowy cloud but with support. It is so cozy and comfy and the supported sides work so well with my edge of the bed sleeping habits! But this mattress, it is worth the wait and you won’t be sorry you got it!