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Meet Awara, the pressure relieving latex hybrid mattress, featuring GOLS certified organic latex, and a sustainable mission for a pricepoint that comparatively carries much more value for its 13'' thick mattress than many other latex mattress companies. Whether you are sensitive to chemicals or enjoy the invigorating feel of latex, you can rest easy that your purchase is eco-conscious since Awara holds a certification with ClimatePartner that plants trees for every mattress purchased. With a universally comfortable medium-plush top coupled with supportive individually wrapped coils that adjust to your unique curves, Awara brings a comfy sigh of relief to its sleepers. Due to popular demand, some sizes may be unavailable for a short time.
With showrooms in Colorado, Innomax is a sleep company famous for its over-the-phone business model. They specialize in air, water, foam, and innerspring mattresses. They offer a wide range of matttresses and other sleep products that are priced competitively. Most folks have great things to say about Innomax and sleep comfortably in their new mattresses. Some had issues with durability and the warranty.
Based on our aggregated reviews and our scoring method, we recommend Awara in this match up!
See Our Full Review of Awara
Sleepers give these mattresses solid scores for overall satisfaction, which means when we analyzed the current customer data, these mattresses had great percentages of high ratings. This is a solid starting point to discovering if this mattress will work for you -- read on for more information on specifics.
A supportive mattress is one of the most important things to just about everyone. Even if you like mattresses in non-firm varieties, a bed that helps with spine health is vastly important. These mattresses do well with support over much of the competition.
Edge support is one of the most important things to sleepers -- must don't know until they lose it. Overall, hese mattresses offer strong edge support, which means sleepers notice good support when they roll to the sides.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it can measure even support too. These mattresses offer good evenness throughout the sleeping surface to help with better spine alignment.
Mattress shoppers are on the hunt for highly durable mattresses. But with companies focusing less on building quality products and more on shipping product, it can be a tough prospect to find a mattress that lasts. That said, these mattresses are rated highly for durability. They will last between 7 - 12 years for the average sleeper. Those that are bigger or use their mattress more than 8 hours every night may find that their mattress is slightly less durable.
Get an Instant Discount for Awara: Limited Time: Get $200 Off
Each of us want to see customer feedback before buying such an expensive product. However , it can be a task extracting the key takeaways from all of the reviews you read. We examined the online reviews and sentiment and found that customers give these mattresses above average marks overall. However, some had disagreements about overall feel. Make sure to read on for added specifics.
Most customers report feeling supported on these mattresses, but others described some discomfort with their mattress choice. For those that have heavier than average body types, take a look at the firmness ratings before buying as you'll want to ensure that your body and spine are supported well.
For those that like to sit on the side of the mattress, most reviewers describe the mattresses as being supportive on the edges. That said, some have had complaints so make sure to review more.
Mattresses with longevity will last between 7 - 12 years based on the materials in them. Generally, foam mattresses will be less durable, and coils mattresses that are well made will last longer. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. Customers give mixed reviews to these mattresses. Some feel they've found lasting good sleep, while others have problems.
From right before making my purchase to coordinating a set up time, Awara and their team of customer support staff has been truly magical. Extremely helpful and easy to work with, I have nothing but good things to say about the Awara staff and company overall. Their customer support is reason enough to purchase from them, but it doesn’t hurt that their mattress is now the best, most comfortable piece of furniture I own.View More Reviews
For years my wife has complained about bad sleep. We’ve spent money on going to see an herbalist and doctors. One appointment her doctor recommended that she try using a new mattress. The thought had literally never occurred to us because I always slept so well. We like the idea and ease of a mattress in a box, so we chose Awara after hearing about it through the grapevine. Lo and behold, after a few weeks of adjusting, my wife hardly ever wakes up unhappy anymore, and actually we’re both much happier because of it.
I am completely shocked at how much I love this mattress. Generally when you read reviews I’m kind of cynical about whether someone else can tell me about my sleep. What really sold me with Awara, though, is the 365 day trial. I figured if I bought it and really hated it that I could just send it back and get all of my money back with no hassle or anything. I was pretty shocked to be honest that I actually slept extremely well, the best I’ve slept in years, for weeks in a row with this mattress. It lives up to the reviews for sure. I’d recommend this to anyone looking for a comfortable and affordable mattress with an excellent trial and warranty.
Awara seems like such a hip company that really focuses on their customer service. I had to make a phone call to the company about a return because I decided that I wanted to save my money (nothing to do with how wonderful the mattress was), and I was pleasantly surprised at how completely easy the whole process was. I wasn’t even pressured into keeping it at a lower cost. I didn’t feel any guilt about returning, and that’s exactly how it should be.
My girlfriend and I love our new Awara mattress so much that we spend as much time on it as we can, including breakfast in bed during the weekdays. We both work from home so we’re lucky that we can sleep in a little longer during the week and soak up the comfort of this beautiful new bed.
So it’s not a 100% miracle cure for snoring, but wow, it’s really helped to reduce my husband’s snoring! It’s not completely gone but it’s way way less than what it used to be, and I’m sure it’s because of the new Awara mattress we got. It’s just so much more comfortable and we are both getting much better sleep and feeling so much better in the morning. Thank you to Awara for making such a great product!
If you’re a student, you know how important it is to get a good night of sleep. Some wear their sleep deprivation like a badge of honor, but I learned early on (after collapsing from sleep deprivation from study for 2 days straight) that prioritizing sleep was essential. That’s why I asked for a new mattress for my birthday from my parents. They thought it was a boring gift, but I’ve felt the rewards tenfold since sleeping on this mattress and it’s definitely changed my life for the better.
I trusted my friend when she told me to get the Awara mattress and I cannot thank her enough. I think I’m eternally in debt to her because of how great a recommendation it was! Excellent price and excellent quality!
Looking into which mattress to buy was extremely OVERWHELMING for my boyfriend and I. We knew that we wanted something to replace our old Full size mattress that we got as a hand-me-down when we moved into our place. After a few weeks of research I stumbled upon Awara, and the all natural latex materials it was made out of really caught my attention. After trying it out for a few weeks we knew that we wanted to keep it forever. It was extremely comfortable and we love the quick recovery and bounce back that this mattress has.
An excellent choice for anyone in need of a newer more comfortable mattress.
What’s not to love about Awara? Honestly. The free shipping, 365 night trial period, and warranty that lasts forever. I’m surprised these guys haven’t sold out!
Was recommended this mattress from my parents who bought one a few months back. Thanks to my mom and dad. Best recommendation they’ve given me in my life. Looks like I still have a lot to learn from them!
I’ve been sleeping on the same mattress for 20+ years and needless to say it was time for something new. I bought a Queen sized Awara mattress for me and my girlfriend recently and we loved it so much that we decided to buy them as Christmas presents this year for her parents and my parents. My siblings are going to hate me for it, but I think we just won Christmas.
I’ve been feeling amazing recently and I know that a large part of that has to do with the Awara mattress. I am sleeping soundly and comfortably and not tossing and turning as much as I used to. It feels like a miracle.
Finally know what it feels like to wake up without soreness and annoyed that I can’t touch my toes even though I do yoga. I could get used to this.
Normally it would have taken me months to decide on an item that is a big investment, such as a mattress, but with Awara I felt confident to make a purchase. I was recommended this mattress from a friend and I am very happy. I’ll be recommending this to other friends as well.
The Awara mattress was definitely a bit on the pricey side for my budget but I am so glad that I bought it. It was honestly worth every penny. I struggle from a chronic sleep disorder that got worse once I started my new job so I was desperate for something to help. I had heard about the Awara mattress and was really interested to try a hybrid. So glad I did. I’ve been sleeping like a baby!
My husband and I were having a really difficult time trying to coordinate a mattress purchase from another online mattress company and we got fed up. We were about to start looking in stores until my mother in law told us about the Awara mattress. We are an eco friendly couple looking to find something made from natural materials, so she knew that this was right up our alley. We decided to go with Awara, and were pleasantly surprised at how easy the process was and how easy it was to communicate with the customer service team. So much better than our first attempt, we would definitely recommend Awara.
This is the best, coziest, comfiest mattress I have ever owned! It’s dangerous how comfortable it is and how well I’m sleeping because of it! My work might suffer...
Honestly, I am so happy that I decided to get this mattress, that all I can say is 10/10 would recommend.
If you’re like me, you struggle with sleep and you know how terrible it is after you’ve gone for 3, 4, or more days with little to no sleep. It’s so bad that it bleeds into other aspects of your life and you’re unable to to your best work, be as social as you’d like, or be as present for your friends and family as you’d like to. This is why it was important to me to find a mattress that really helped to improve my sleep, and I am happy to report that I found it with the Awara mattress. It’s incredible, I am sleeping much, much better than I ever used to and I finally feel less like a zombie during the day. So grateful to have found this amazing product.
It can be difficult, especially in the world of mattresses, to find something that doesn’t cost a fortune but is made with high quality materials and is still extremely comfortable to sleep on, but Awara hits this intersection of criteria perfectly. We’d tested out another online mattress and were extremely disappointed, but decided to give Awara a try after hearing about friends of ours who bought one and loved it. So glad that we did. Been getting amazing sleep since.
If I were you and reading these reviews and wondering if you should choose Awara, I say just go ahead and do it. Delivery, shipping, and returns are all free, plus you have an entire year to sleep on it before deciding for sure whether or not you want to keep it. Even if you don’t, Awara will come and pick it up for you if you want to return it. It’s so easy. I’m saying all of this because it’s worth trying out if you’re afraid that it’d be too much of a hassle. It’s not. It’s also a truly incredible mattress, so don’t wait. Try it for yourself and enjoy better sleep.
One of the most comfortable things I have ever slept on! Seriously. Do yourself a favor and get one of these mattresses.
Buying a mattress online is not for the faint of heart. It’s kind of scary because you’re not really able to try it before hand! You’ve really just got to trust your gut from the website and other reviews, and the reviews are exactly why I chose to go with Awara. It seems like people really love it, and now I see why!
I wouldn’t have chosen this mattress if it wasn’t for the amazing financing option. I can pay small, monthly payments but I was still able to order and receive my mattress right away. Love it.
Got my mattress a few days ago and my sleep has already improved! Since night one I’ve woken up much more easily in the mornings, sometimes even before my alarm. I am actually feeling rested during the day too. It’s great.
I’ve tried multiple mattresses already and was never able to find one that had that just right feeling for me, until I tried the Awara mattress. It’s not too soft and not too firm, it really is just right! I’d recommend this mattress to anyone looking for something that is soft yet perfectly supportive without being stiff or lumpy.
We absolutely adore our new Awara mattress and can hardly imagine sleeping on anything else. Don’t know why it took us so long to buy something new but we’re so happy with this purchase.
I’ve spent years unhappy with my mattress, even resorting to sleeping on an air mattress because I couldn’t afford a real one. Finally, I saved up my money, and invested in the Awara mattress. I had heard really good things about hybrid mattresses and was interested in trying something made from latex because it’s an all natural material. It’s been three weeks and I am never looking back. Plus the lifetime warranty makes the price a steal! All around I am a very happy camper.
Was nervous at first about purchasing from an online store but the super long trial period made me feel a lot better about it. Loved this mattress so much I bought one for my mom for Christmas and I cannot wait to give it to her.
My husband and I are very new parents (we have a 6 week old) and just before the baby came my parents bought us an Awara bed. We did not realize just how generous of a gift this was until after the baby came and sleep became a precious commodity. I think if it wasn’t for how comfortable that new mattress was, we would have actually gone crazy from how little sleep we were getting! I’m sure all new parents feel that way, but even though we were getting little sleep I know that I was getting a deep sleep, because I definitely would wake up feeling very refreshed.
I am OBSESSED with this mattress! I honestly cannot say enough good things about it, from the incredible customer service team that answered my questions super quickly, to the incredible COMFORT of this bed. I have been sleeping so well and I don’t even hear my husband when he gets out of bed in the morning because I’m sleeping so deeply. It also helps that this bed has really low motion transfer so I don’t feel him when he gets up either. It’s truly perfect for couples.
Great product, great service. Enough said.
Sleeping on Awara has been unlike any other mattress I’ve experienced. I love going to bed every night knowing that I’m going to wake up feeling refreshed. It’s a vastly different experience than my old mattress and I want to tell everyone about it! Stop living sleep deprived and start living a luxurious life and it doesn’t even cost too much!
Okay so OBVIOUSLY this one is better than our old mattress. We only bought a new one because our old one was so bad. But the thing is, I think there are so many people out there who just don’t realize exactly how bad their mattress really is until they experience a new mattress. The difference is mind boggling. If you have even the smallest inkling that it’s time for a new mattress, make the investment and buy an Awara. You have nothing to lose.
I’m excited to get out of bed each morning because that is how good I feel after sleeping on this new mattress. On top of how amazing it feels and how amazing I feel, can we talk about this company for a second? They deserve a medal for their customer service, because the woman I talked to when I had a concern about my delivery was so helpful that I wrote this review specifically so I could talk about my extremely positive experience with the customer service team. 10/10.
When my partner and I bought the Awara mattress, we weren’t sure we were going to keep it. After a few weeks, we completely changed our minds because we began to adjust to it. Now we are sleeping soundly throughout the night and feel extremely comfortable. If you don’t like it right away, definitely take advantage of the trial period and keep sleeping on it. It may just take your body a bit of time to adjust.
It’s such a strange but wonderful feeling to like, actually feel awake when I wake up in the morning. For so many years I would wake up and just want to go straight back to bed, but for the first time in a long time I’m actually waking up before my alarm! I’m getting excellent sleep and I know it’s because I switched my mattress. Much love and thanks to the Awara team.
This is a cushy and cozy mattress that everyone should try. It’s not too soft though, and would definitely say that it has a medium firmness because it’s still very supportive in all of the right spots. I never thought I’d like anything other than a memory foam mattress, but this hybrid has totally converted me. I love everything about the Awara mattress and will definitely be recommending it to friends and family.
There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.View More Reviews
These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!
In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.
I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.
As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.
I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.
Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.
I was wrong.
It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.
NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.
To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.
We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!
Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.
In my humble opinion, I would shop somewhere else, anywhere else but here.
We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.
The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.
After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!
We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid
so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.
We met with Tommy. Still waiting for some kind of resolution.
No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.
I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.
We are happy with our bed, and would recommend Innomax to anyone!
Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.
Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.
Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.
Price Match Saved Us being ripped of $986 from Innomax
End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.
We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.
So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.
But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.
Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.
MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!
I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?
Turns out, a lot has changed.
Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.
Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.
I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.
The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.
I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.
Thank you Innomax for giving me my "bounce" back.
Great product, great customer service. I highly recommend InnoMax to all.
There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.
We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.
I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!
Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.
I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!
After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.
We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?
My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.
We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!
I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!
I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!
I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.
Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.
About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse
After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!
Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!
Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.
My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!
Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!
Very pleasant experience. Great quality for a great price. Scott took very good care of us.
I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.
Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!
3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.
Good quality and good price. Bought our bed there. Comfortable.
I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service
We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.