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Meet Awara, the pressure relieving latex hybrid mattress, featuring certified organic latex, and a sustainable mission for a price point that comparatively carries much more value for its 13'' thick mattress than many other latex mattress companies. Whether you are sensitive to chemicals or enjoy the invigorating feel of latex, you can rest easy that your purchase is eco-conscious since Awara holds a certification with the Rainforest Alliance and a partnership with Trees For The Future that plants trees for every mattress purchased. With a universally comfortable medium-plush feel, Awara brings a comfy sigh of relief to its sleepers.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional mattress retailers for decades. Over the years, they have devoted designs to thick comfort layers with a pressure relieving feel and additional cooling foam technology for warm sleepers. While most customers like iComfort's initial comfort, there are some that had issues with longevity.
Based on our aggregated reviews and our scoring method, we recommend Awara in this match up!
See Our Full Review of Awara
Having a positive customer satisfaction scores is a perfect place to start when looking for a new mattress. Based on online reviews and customer sentiment, these mattreses have great satisfaction from sleepers. Customers report feeling comfy in their mattresses and have had good experiences overall with the company itself. Keep reading below to discover if one of these mattresses will work well for your body!
Being supportive is extremely important to how customers feel on their mattress and whether it properly aligns the back and spine. Customers report that these mattresses help support the body overall. So, if you were worried about support for these mattresses, you can rest easy!
Most customers report that they are satisfied with the edge support of these mattresses. This means that the sides of the bed will offer resilience and the mattress will provide a comfortable ledge to sleep on.
Bowling Ball & Density Tests
Some reviewers love the bowling ball test to measure firmness and support. Customers report that these mattresses offer a good consistent surface, which is perfect for customers wanting to feel secure about support.
It is tough these days to find products that last a long time. Brands, for the most part, rather go after the money than make something that can never ever break. That said, there are still remarkable products to be found. These mattresses, for example, get high marks from customers on quality and durability. They should do well up to a decade for most customers, though some who are heavier or use their mattress more often than nightly may experience them faltering sooner.
Get an Instant Discount for Awara: Get $300 Off + $499 Of Free Gifts
If you are considering one of these mattresses, make sure to read on for more information. Sadly, they get some negative feedback from a selection of sleepers. Some folks were cozy in their new mattress, but others reported trouble getting comfortable.
Reviewers like these mattresses supportiveness overall, which is ideal for those that are struggling with pain from a sagging mattress. That said, some folks have had issues with the firmness and support levels overall, so make sure to figure out if the firmness and overall specifications are for you.
Edge support is a useful indicator of resistance and support along the sides of the mattress. These mattresses do well overall, but some folks may experience some contouring along the sides.
Having a mattress that lasts is one of the most important factors to sleepers. We all want to find a mattress that is just as cozy as it was day 1 on day 1001. Sadly, not all sleepers agree that these mattresses are durable, and some have had issues with longevity after a short time. If you are considering buying for your main mattress, read over the reviews, warranty, and return policies to make sure that you are safe in your purchase.
From right before making my purchase to coordinating a set up time, Awara and their team of customer support staff has been truly magical. Extremely helpful and easy to work with, I have nothing but good things to say about the Awara staff and company overall. Their customer support is reason enough to purchase from them, but it doesn’t hurt that their mattress is now the best, most comfortable piece of furniture I own.View More Reviews
For years my wife has complained about bad sleep. We’ve spent money on going to see an herbalist and doctors. One appointment her doctor recommended that she try using a new mattress. The thought had literally never occurred to us because I always slept so well. We like the idea and ease of a mattress in a box, so we chose Awara after hearing about it through the grapevine. Lo and behold, after a few weeks of adjusting, my wife hardly ever wakes up unhappy anymore, and actually we’re both much happier because of it.
I am completely shocked at how much I love this mattress. Generally when you read reviews I’m kind of cynical about whether someone else can tell me about my sleep. What really sold me with Awara, though, is the 365 day trial. I figured if I bought it and really hated it that I could just send it back and get all of my money back with no hassle or anything. I was pretty shocked to be honest that I actually slept extremely well, the best I’ve slept in years, for weeks in a row with this mattress. It lives up to the reviews for sure. I’d recommend this to anyone looking for a comfortable and affordable mattress with an excellent trial and warranty.
Awara seems like such a hip company that really focuses on their customer service. I had to make a phone call to the company about a return because I decided that I wanted to save my money (nothing to do with how wonderful the mattress was), and I was pleasantly surprised at how completely easy the whole process was. I wasn’t even pressured into keeping it at a lower cost. I didn’t feel any guilt about returning, and that’s exactly how it should be.
My girlfriend and I love our new Awara mattress so much that we spend as much time on it as we can, including breakfast in bed during the weekdays. We both work from home so we’re lucky that we can sleep in a little longer during the week and soak up the comfort of this beautiful new bed.
So it’s not a 100% miracle cure for snoring, but wow, it’s really helped to reduce my husband’s snoring! It’s not completely gone but it’s way way less than what it used to be, and I’m sure it’s because of the new Awara mattress we got. It’s just so much more comfortable and we are both getting much better sleep and feeling so much better in the morning. Thank you to Awara for making such a great product!
If you’re a student, you know how important it is to get a good night of sleep. Some wear their sleep deprivation like a badge of honor, but I learned early on (after collapsing from sleep deprivation from study for 2 days straight) that prioritizing sleep was essential. That’s why I asked for a new mattress for my birthday from my parents. They thought it was a boring gift, but I’ve felt the rewards tenfold since sleeping on this mattress and it’s definitely changed my life for the better.
I trusted my friend when she told me to get the Awara mattress and I cannot thank her enough. I think I’m eternally in debt to her because of how great a recommendation it was! Excellent price and excellent quality!
Looking into which mattress to buy was extremely OVERWHELMING for my boyfriend and I. We knew that we wanted something to replace our old Full size mattress that we got as a hand-me-down when we moved into our place. After a few weeks of research I stumbled upon Awara, and the all natural latex materials it was made out of really caught my attention. After trying it out for a few weeks we knew that we wanted to keep it forever. It was extremely comfortable and we love the quick recovery and bounce back that this mattress has.
An excellent choice for anyone in need of a newer more comfortable mattress.
What’s not to love about Awara? Honestly. The free shipping, 365 night trial period, and warranty that lasts forever. I’m surprised these guys haven’t sold out!
Was recommended this mattress from my parents who bought one a few months back. Thanks to my mom and dad. Best recommendation they’ve given me in my life. Looks like I still have a lot to learn from them!
I’ve been sleeping on the same mattress for 20+ years and needless to say it was time for something new. I bought a Queen sized Awara mattress for me and my girlfriend recently and we loved it so much that we decided to buy them as Christmas presents this year for her parents and my parents. My siblings are going to hate me for it, but I think we just won Christmas.
I’ve been feeling amazing recently and I know that a large part of that has to do with the Awara mattress. I am sleeping soundly and comfortably and not tossing and turning as much as I used to. It feels like a miracle.
Finally know what it feels like to wake up without soreness and annoyed that I can’t touch my toes even though I do yoga. I could get used to this.
Normally it would have taken me months to decide on an item that is a big investment, such as a mattress, but with Awara I felt confident to make a purchase. I was recommended this mattress from a friend and I am very happy. I’ll be recommending this to other friends as well.
The Awara mattress was definitely a bit on the pricey side for my budget but I am so glad that I bought it. It was honestly worth every penny. I struggle from a chronic sleep disorder that got worse once I started my new job so I was desperate for something to help. I had heard about the Awara mattress and was really interested to try a hybrid. So glad I did. I’ve been sleeping like a baby!
My husband and I were having a really difficult time trying to coordinate a mattress purchase from another online mattress company and we got fed up. We were about to start looking in stores until my mother in law told us about the Awara mattress. We are an eco friendly couple looking to find something made from natural materials, so she knew that this was right up our alley. We decided to go with Awara, and were pleasantly surprised at how easy the process was and how easy it was to communicate with the customer service team. So much better than our first attempt, we would definitely recommend Awara.
This is the best, coziest, comfiest mattress I have ever owned! It’s dangerous how comfortable it is and how well I’m sleeping because of it! My work might suffer...
Honestly, I am so happy that I decided to get this mattress, that all I can say is 10/10 would recommend.
If you’re like me, you struggle with sleep and you know how terrible it is after you’ve gone for 3, 4, or more days with little to no sleep. It’s so bad that it bleeds into other aspects of your life and you’re unable to to your best work, be as social as you’d like, or be as present for your friends and family as you’d like to. This is why it was important to me to find a mattress that really helped to improve my sleep, and I am happy to report that I found it with the Awara mattress. It’s incredible, I am sleeping much, much better than I ever used to and I finally feel less like a zombie during the day. So grateful to have found this amazing product.
It can be difficult, especially in the world of mattresses, to find something that doesn’t cost a fortune but is made with high quality materials and is still extremely comfortable to sleep on, but Awara hits this intersection of criteria perfectly. We’d tested out another online mattress and were extremely disappointed, but decided to give Awara a try after hearing about friends of ours who bought one and loved it. So glad that we did. Been getting amazing sleep since.
If I were you and reading these reviews and wondering if you should choose Awara, I say just go ahead and do it. Delivery, shipping, and returns are all free, plus you have an entire year to sleep on it before deciding for sure whether or not you want to keep it. Even if you don’t, Awara will come and pick it up for you if you want to return it. It’s so easy. I’m saying all of this because it’s worth trying out if you’re afraid that it’d be too much of a hassle. It’s not. It’s also a truly incredible mattress, so don’t wait. Try it for yourself and enjoy better sleep.
One of the most comfortable things I have ever slept on! Seriously. Do yourself a favor and get one of these mattresses.
Buying a mattress online is not for the faint of heart. It’s kind of scary because you’re not really able to try it before hand! You’ve really just got to trust your gut from the website and other reviews, and the reviews are exactly why I chose to go with Awara. It seems like people really love it, and now I see why!
I wouldn’t have chosen this mattress if it wasn’t for the amazing financing option. I can pay small, monthly payments but I was still able to order and receive my mattress right away. Love it.
Got my mattress a few days ago and my sleep has already improved! Since night one I’ve woken up much more easily in the mornings, sometimes even before my alarm. I am actually feeling rested during the day too. It’s great.
I’ve tried multiple mattresses already and was never able to find one that had that just right feeling for me, until I tried the Awara mattress. It’s not too soft and not too firm, it really is just right! I’d recommend this mattress to anyone looking for something that is soft yet perfectly supportive without being stiff or lumpy.
We absolutely adore our new Awara mattress and can hardly imagine sleeping on anything else. Don’t know why it took us so long to buy something new but we’re so happy with this purchase.
I’ve spent years unhappy with my mattress, even resorting to sleeping on an air mattress because I couldn’t afford a real one. Finally, I saved up my money, and invested in the Awara mattress. I had heard really good things about hybrid mattresses and was interested in trying something made from latex because it’s an all natural material. It’s been three weeks and I am never looking back. Plus the lifetime warranty makes the price a steal! All around I am a very happy camper.
Was nervous at first about purchasing from an online store but the super long trial period made me feel a lot better about it. Loved this mattress so much I bought one for my mom for Christmas and I cannot wait to give it to her.
My husband and I are very new parents (we have a 6 week old) and just before the baby came my parents bought us an Awara bed. We did not realize just how generous of a gift this was until after the baby came and sleep became a precious commodity. I think if it wasn’t for how comfortable that new mattress was, we would have actually gone crazy from how little sleep we were getting! I’m sure all new parents feel that way, but even though we were getting little sleep I know that I was getting a deep sleep, because I definitely would wake up feeling very refreshed.
I am OBSESSED with this mattress! I honestly cannot say enough good things about it, from the incredible customer service team that answered my questions super quickly, to the incredible COMFORT of this bed. I have been sleeping so well and I don’t even hear my husband when he gets out of bed in the morning because I’m sleeping so deeply. It also helps that this bed has really low motion transfer so I don’t feel him when he gets up either. It’s truly perfect for couples.
Great product, great service. Enough said.
Sleeping on Awara has been unlike any other mattress I’ve experienced. I love going to bed every night knowing that I’m going to wake up feeling refreshed. It’s a vastly different experience than my old mattress and I want to tell everyone about it! Stop living sleep deprived and start living a luxurious life and it doesn’t even cost too much!
Okay so OBVIOUSLY this one is better than our old mattress. We only bought a new one because our old one was so bad. But the thing is, I think there are so many people out there who just don’t realize exactly how bad their mattress really is until they experience a new mattress. The difference is mind boggling. If you have even the smallest inkling that it’s time for a new mattress, make the investment and buy an Awara. You have nothing to lose.
I’m excited to get out of bed each morning because that is how good I feel after sleeping on this new mattress. On top of how amazing it feels and how amazing I feel, can we talk about this company for a second? They deserve a medal for their customer service, because the woman I talked to when I had a concern about my delivery was so helpful that I wrote this review specifically so I could talk about my extremely positive experience with the customer service team. 10/10.
When my partner and I bought the Awara mattress, we weren’t sure we were going to keep it. After a few weeks, we completely changed our minds because we began to adjust to it. Now we are sleeping soundly throughout the night and feel extremely comfortable. If you don’t like it right away, definitely take advantage of the trial period and keep sleeping on it. It may just take your body a bit of time to adjust.
It’s such a strange but wonderful feeling to like, actually feel awake when I wake up in the morning. For so many years I would wake up and just want to go straight back to bed, but for the first time in a long time I’m actually waking up before my alarm! I’m getting excellent sleep and I know it’s because I switched my mattress. Much love and thanks to the Awara team.
This is a cushy and cozy mattress that everyone should try. It’s not too soft though, and would definitely say that it has a medium firmness because it’s still very supportive in all of the right spots. I never thought I’d like anything other than a memory foam mattress, but this hybrid has totally converted me. I love everything about the Awara mattress and will definitely be recommending it to friends and family.
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
This is absolutely the worse mattress I’ve ever tried to sleep on.Only had it a few months and it’s killing me ,toss and turn all night and can’t get comfortable.Its pretty bad when you can sleep on a motel mattress but can’t sleep on your own. I get up sore and feel like I’ve been fighting all night,lm looking at other mattresses but don’t know what to buy ,I don’t think any of them are any good and you pay a big price for them.Im really disguised!
My husband was super excited to purchase this product when he started his first job. Less than 10 years in I started noticing I was falling into the middle at night and developed morning back pain. We tried flipping the mattress, levelling the bed frame - no improvement. I can sleep on RV cushions and have a better night sleep. Super disappointed we will have to replace what we thought was a major investment earlier than expected.
Within 11 months of having this mattress it has started sinking in the middle. We wake up with back pain and finding ourselves climbing out of a hole. This mattress is a POS and there should be something we can do to get our money back!!!!!!
Due to a warranty replacement I've owned two of these mattresses. Both times they were super comfortable until about the 4-6 month mark, then they started to be lumpy and saggy. Now I almost always wake up with lower back pain. My girlfriend absolutely adores soft memory foam mattresses and even she has trouble staying comfortable on this one. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. And give the price I paid for it originally I am not happy. Avoid.
Bought an icomfort bed in 2015 and it had a 10 year warranty and neither the dealer nor serta took responsibility for lousy workmanship on this product so beware of Serta matresses
My husband and I tried this mattress in 2013. We purchased it from a family owned business who were very good. We bought the queen bed with a boxspring and a metal frame on wheels for $2600. They threw in 2 exceptional and large memory foam pillows and a hypoallergenic mattress cover. Two years ago in 2018, we purchased an adjustable frame for $1200. That is when we started to notice a difference in the comfort level of the mattress. We contacted the store to clarify the warrantee. When we purchased the mattress we were told the warranty was 25 years. I asked where that was in writing and we were told in the paperwork they gave us. When I called them they told me the warranty was 10 years, not 25, and after five years it was expected that the mattress would have a bit of wear. We were given the same story that others have reviewed hear about having someone come to inspect the mattress and pay them $79. He told us to avoid that we could take fishing line pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. It was a hair from 3/4 of an inch. He said if it was not 3/4 of an inch or more they would not honor the warranty. And it was not clear if the warranty was to replace the mattress fully or not We were given the same story that others have reviewed hear about having someone come to inspect the mattress and pay them $79. He told us to avoid that we could take fishing line, pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. It was a hair from 3/4 of an inch. He said if it was not 3/4 of an inch or more they would not honor the warranty. Now, in 2020, we are researching a new mattress. We are very much sold on Saatva Hybrid mattress as it is $1200, has spectacular reviews. I was able to sleep on a Saatva firm mattress when visiting someone for three nights. I have arthritis, curvature of the spine, and other joint and spine issues. Although the firm mattress was a little bit too firm for me, I found that I still slept quite well without feeling pressure point pain. Therefore I am now sold on their luxury firm hybrid mattress which claims to be medium firm. Additionally, read the thousands of reviews for Saatva. All reviews I’ve read and there has been probably 100 have claimed the customer service and honoring what they promise you was 100%. Their warranty is 15 years for normal wear and tear if there is any discomfort issue with the mattress. I believe after that amount of time based on the reviews, they claim in writing to honor that. I recall their warranty is 25 years.
The firmness is spot on and you won't wake your mate when you get up early.
I have a bad back and my previous mattress was sinking in the middle. I purchased this mattress after testing it against several other mattresses in the store. I managed to sleep on this mattress one and half nights before resorting to sleeping on my futon sofa in my sunroom. I cannot describe the level of pain I was experiencing after trying to sleep on this mattress the first night. It in no way provided the same comfort I got in the store. I assume this has to do with the store demo having been broken in by the numerous customers who have tested it out. The second night (half night), I cushioned it with a padded mattress cover, a memory foam topper and several quilts/blankets to no avail. It is like sleeping on the cement sidewalk. My mattress was delivered on a Saturday and Monday I called the store and returned it. I selected a different Serta mattress with padding and I am currently waiting for its delivery. I'm hoping for better success!
this mattress is great. bought the hybrid works great with an adjustable base. very firm great for my aching back my wife and i have slept great since we got the mattress great price for the set.iof you like and need a firm mattress, you have to get this mattress
Gives great comfort with back support. Like the firmness but also soft and prevents movement from the other person on the other side.
After a broken down mattress that was hurting my back to the point that daily tasks were a struggle this mattress was a relief! I walked into the store intending to buy a more expensive mattress but none were as comfortable as this one! Back problems have been solved! Great value and a great night’s sleep at last!
I like the mattress. After having a 20 year mattress, it was a welcoming replacement. The firmness helps my back pain and is extremely comfortable.
we like the firmness of the Serta Blue Fusion Icomfort Hybrid mattress. It is a dream compared to the mattress we had for only 7 years that sunk in the middle causing back problems.
I buy the Blue fusion hybrid icomfort from Serta, king size, and I love it ! It is so comfortable for the back !
This mattress is superior to our previous one. It is firm like we wanted. Has edge guards and is so comfortable. My husband is now getting a good night's sleep!