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Aviya is a hybrid mattress on a mission. Its story starts with the traditional innerspring mattress. Rather than try to reinvent the wheel like other foam only mattresses, Aviya decided to make a more comfortable mattress with coils. Making waves on Amazon and on their online store with affordable prices, this is definitely a brand to look into!
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the pricepoint is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Zenhaven in this match up!
See Our Full Review of Zenhaven
These mattresses have high ranks for customer satisfaction versus competitors, which means when we did an investigation of the current data from customers, we found these mattresses were ranked highly. Now that this brand has a good foundation, read on to learn more about the specifics of what customers are saying.
Supportive mattresses are very important for those of all body types. Independent of whether you like soft mattresses, a bed that helps with spine health is vastly important. These mattresses offer good support for most reviewers.
Lots of folks are looking for mattresses with good edge support. These mattresses do well in that category, which means sleepers feel propped up on the sides of their mattress as well as the center.
Bowling Ball & Density Tests
Measuring mattress firmness with a bowling ball is a good approach and it does well measuring the surface layers for even support. These mattresses offer good even support, which will help with aligning the spine.
Everyone who is looking for a mattress is looking for one that will last. But with companies focusing less on building quality products and more on shipping product, finding a mattress that lasts can be tough to get. However, even still, these mattresses are rated well for durability. Most sleepers will see them last up to a decade. If you are bigger than average, you may find your mattress slightly less durable.
Get an Instant Discount for Aviya: Get $150 Off Mattresses
By just browsing online, it isn't very easy to figure out which mattresses are rated the best by customers. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Although you may not necessarily agree after buying, a great customer satisfaction score is a good starting point.
These mattresses are solid in terms of their support. Customers describe their shoulders and hips are well supported while their backs are aligned.
These mattresses also approach edge support well, which is how a mattress keeps its support even along the edges. For people that like to sit on the edge of the mattress, these mattresses should do a good job holding you up without sagging or contouring too much.
Bowling Ball & Density Tests
A bowling ball can be used as a good indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. It can show if there is an uneven surface. Based on this information, these mattresses provide good, even support overall.
Durability, along with being comfortable, is the most important factor to customers buying a new mattress. Today, mattresses that last between 7 and 12 years are considered durable with average use. However, crafstmanship and material quality can be big factors on durability. These mattresses impress reviewers with their durability. However, some that are heavier may see a slight decrease in durability.
I purchased my mattress on Amazon because I had an Amazon gift card. I was really happy to find out aviya sells on their website and amazon, too! The mattress has been perfect for my wife and me. She sleeps on her stomach, and I'm more on my back, but the luxury firm is ideal for both of us. Super happy we made this decision!View More Reviews
So after having four mattress sets in 8 years of marriage my wife and I were at our wits end! Tried the memory foam fad, innersprings, then even individual side firmness innerspring. I began looking online at the Saatva mattress. Then looking at the Ghost Beds. But after weeks of looking and researching I settled on the Aviya and am so glad I have. I am a big guy 325-350lbs stomach sleeper and the king size luxury firm is the best bed I have ever slept in hands down. My wife (140lbs) back sleeper loves it just as much. Cant speak to the longevity of the mattress yet but expect it will hold up well as it is clearly made very well. If you go elsewhere to buy a mattress I really feel you will miss out on something really great so do yourself a favor and at least try it! Troy, OH Actual customer
I jumped on live chat to ask some questions before ordering and was pleased to find out that aviya recently switched to a shipping company that was super quick. I ordered my mattresses and had it in 4 days (I'm in CO). It's super comfortable. I'll buy another online if I need one knowing it'll get to me so quickly! Easier than the store, that's for sure.
I couldn't be happier with my purchase. I did my research and decided to buy an aviya. It's well made (you can tell sleeping on it) and has great support and comfort. Super happy with my decision!
I highly recommend Aviya mattress. More companies should be like them - high quality mattress, low overhead, fair price = happy customers. It's not brain surgery! Thank you Aviya.
Researching this mattress online was very easy. Shipping was awesome, delivered in a truck by a delivery service and it was ready to go immediately - no down time for the mattress to expand or any of that other online mattress crap. Very happy to purchase a real mattress at a fair price. More of the online companies should look at Aviya on how to compete in the online mattress industry!
Last year we purchased a latex mattress that was over $2,000, which was nice but simply not worth the money. I will admit that my husband absolutely loved his latex mattress but my body never truly adjusted to it. This year we needed a new queen size mattress for a condo that we rent out in the summer. Decided to do extensive research and our goal was to find a quality queen sized mattress for under $1,000. Since this is for a rental property we didn't want something super expensive and we also didn't want a specialty bed - we basically wanted something with ""mass appeal"" like you'd find in a hotel.Somehow, we stumbled on Aviya. Since they had some good reviews and offered an innerspring hybrid for under $1,000, it seemed like a perfect fit. The 100 day trial sealed the deal, a lot of the other companies offer a similar trial but most of them are memory foam mattresses. We have a lot of different people staying in our rental, sometimes four or five different families in the same month during busy summer tourist months so we just wanted something simple, comfortable, reliable and durable. We pulled the trigger on the Aviya due to the price, 100 night trial period, and innerspring construction.The Aviya mattress is so comfortable that my husband, who previously swore by the latex mattress, just ordered a California King Aviya (he's 6'6"") for our master bedroom. He is going to give our $2,000+ latex mattress to our son and daughter in law. "
The mattress is EXTREMELY comfy. I literally can't remember the last time I slept this well. Delivery was quick and easy. I recommend Aviya to anyone looking for a high quality mattress for under a grand.
It's been two weeks that we've been sleeping on the Aviya and it's been a wonderufl transition. We were kind of concerned about ordering online because we weren't sure which of the three firmness options to get, but after talking to the girl on the phone we went with the luxury firm, which most of their customers end up ordering according to her. Was very surprised at how strong the outside edge of the mattress are, clearly very well reinforced and you get to use that much more of your mattress. We were on a Queen before and ordered a replacement Queen but it feels much bigger due to the fact that we can utilize the entire surface of the bed. Be aware that if you need them to remove your old mattress you will need to opt up for the "white glove" delivery but its not a bad price considering they also will bring the mattress into any room in your house. We're very happy. Will buy an Aviya again next time we need a mattress for whatever reason.
Amazing mattress. Delivery and setup went very smoothly. Very comfortable bed and I love that this mattress uses Certipur foam and doesn't offgass like most of the all memory foam mattresses (google "offgassing memory foam mattress")
Quite comfortable mattress, very affordable price. You can tell it is a quality mattress from the weight of it and the weight of the optional foundation - was very, VERY impressed with the quality of wood and workmanship on the foundation. Was able to easily move the mattress and foundation, just me and my husband. Very good customer service, I asked a question via email and had an answer less than 20 minutes later.
We were sleeping on a Tempurpedic and find the Aviya to be much more comfortable (not to mention it doesn't kill your back to make the bed!). We are very happy with our Aviya and have been recommending them to all of our friends.
The entire purchasing process, from initial research to delivery of my mattress could not have gone more smoothly. After doing a bit of research, it was clear I wasn't going to find a mattress of this quality for >$1000 anywhere online. The website is very informative, is easy to navigate, and it was simple to checkout. I did phone Aviya before making my final order just to be sure as this is a big purchase to make online from a new company. Very quickly, a very polite young woman was very eager to help me with any final questions I had, and she sealed the deal (I think her name was Allison? - Whoever she is give that girl a commision check! I got an email immediately following my order letting me know when the mattress would arrive and was kept in constant communication with throughout the process. I've now been sleeping on this mattress for 3 weeks and absolutely love it, planning on ordering a full sized Aviya for my teenager's birthday.
Normally I might not take a chance on a newer mattress company like Aviya but after staying the weekend with my daughter and son-in-law, I had to know what kind of mattress I was sleeping on. After they informed me it was an Aviya (never heard of it prior but glad I have now) I did some research and found some very positive reviews. That combined with the price point and the 100 day trial was enough for me to give it a try - boy am I glad we did! I knew I would love it since I got to try one at my daughters house, but i was still a little skeptical. It's nice to see more online mattress companies popping up that don't sell foam-only mattresses for those of us who still prefer something with springs. If this sounds like something you're looking for I highly suggest you give Aviya a shot.
Terrific value for a mattress of this quality, you can feel it the second you lie down on it. Even the material on the top of the bed (below where your sheets cover) feels very soft, you could probably sleep on it without sheets if you had to. Very nice attention to detail, doesn't feel like this mattress cost less than $1,000 but I'm not complaining!
Great mattress. We are both sleeping much better. I would give it a full 5 stars but my wife thinks it's a little too firm. We ordered the firm though, so I'm thinking about ordering the luxury firm option and if she likes it better and I can tolerate it I will just move this one into the guest bedroom. Overall, this mattress is well made and is a great deal for the money. I can proudly say I will never step foot into another mattress store ever again!
After hours of debating and time wasted in mattress stores, I decided to try out the Aviya. Reasonable price, 100 night trial, I decided to put this mattress on one of my "extra" credit cards and take a chance. Very happy I did. I have suffered back problems for years and while this didn't get rid of them, I do feel like I am getting more support and the pains definitely gotten better since after a few weeks of getting adjusted to the Aviya. Four stars.
For the price, this is definitely a solid mattress. I recommend getting the foundation as well because it is a very nice for the money and I figure it might not be a bad idea just in case I ever have to file a warranty (you don't have to use their foundation to make a warranty claim but it has to be "comparable"...for the price though you probably can't find something comparable, it's very well built foundation). Overall I would reccomend this mattress to those looking to get a higher quality mattress at a reasonable price. There are probably nicer mattresses out there, but you have to spend quite a bit more.
Shipping was super easy, showed up in a truck and the delivery drivers were very pleasant. I opted for the white glove delivery which was a little bit more but well worth it as they brought it up to the second floor of my house (it's not easy getting up there as the stairwell is kind of short) and wouldn't even accept a tip! As far as the mattress goes, it's by far the best mattress I've ever had, even though I have paid almost twice this before from those sleazy mattress stores...We went with the "luxury firm" option as my partner prefers a firm bed but i prefer a really plush one. We're happy and I think the "luxury firm" is a great compromise for those looking for something that feels soft but also offers support. We've been sleeping like babies since the Aviya arrived! Highly recommend.
This mattress is extremely comfortable. We spent all last year sleeping on a cheaply made mattress and suffered constant back and neck problems. Sleeping on an Aviya mattress has left us with literally no pain (both of us). We had entered the wrong street address for shipping and didn't realize it until the day of delivery...luckily we made a quick call to Aviya, a real person answered, and within a half-hour the mattress was delivered to our correct address. How's that for customer service? We bought the foundation as well, which seems like a great deal considering how heavy it is and that we didn't even have to pay any shipping charges whatsoever. This is a great bargain, we are both very pleased with our purchase and will be buying an Aviya for our guest room next fall.
Online mattress shopping is pretty difficult too, so if you don't know what to get, get this. I look all over and finally just pulled the trigger. It's awesome!
Unfortunately I had to get a twin because I'm in a dorm, but that's the only negative thing about this! Couldn't be happier with the mattress.
A great price and my twins love it. Can't ask for more than making the kiddos happy and not spending too much doing it :)
This is definitly the real deal mattress. it's not rolled up, it's like a mattress you'd get in a mattress store, except you don't have to go to the store. To me, that's a plus. I'd add an extra star just for that if I could!
It was delivered to my door in a box (a mattress sized box, not condensed). The top seems to cradle me but I'm still getting support (not just sinking) I haven't slept this well in years! I wanted to take off work the next day.
I generally prefer a firm mattress and my partner likes a soft bed. As it turns out, we're both very happy with this mattress. (we got luxury firm, middle option)
Mattres is perfect. Only thing I didn't realize is I should have got a 5" box spring not a 9". I put the box spring and mattress on and now my bed is really tall... to the point where it's funny to look at. Anyway, I'll probably switch it our for a 5" box spring and I'll be sleep at normal person heights again.
My first question was "what is the top layer made of" because I swear on my Saatva is made of concrete. lol. I have to pay to return that one (they don't offer free returns) but I got this instead. It's comfy for sure and I got plush just to be sure it wasn't too firm.
My friend got one and was talking about it. I just moved to a new apartment after graduating and thought I should get a king bed to treat myself. Very satisfied.
I had this foam mattress I bought on amazon for a month. First few weeks were fine then my back hurt. I've never had back pain. Basically it was a foam piece of crap I was sinking into. Luckily amazon gave me all my money back and I did research to know I needed springs, not just foam in a mattress. Got this one, back pain gone and sleeping well. Really glad I got my money back from my last mattress disaster to get a great one here!
I've been having a hard time pulling the trigger on a new mattress and I didn't want to spend thousands, which I figured it cost. Every one I try and the store and like is that price. So I saw Aviya is suppose to be just as nice but half the cost. Give it a shot, its true. I really am happy sleeping in mine.
I ordered a Firm California King mattress from Aviya 2 months ago. My experience with customer service was great, the bed was delivered on time and it was ready to go in 5 minutes upon delivery to my home - which was free. The quilted top is really comfortable and I really like the edge support of this mattress - you can tell that a lot of thought went to the design of this mattress. 2 months and it still feels great!
My old mattress sagged so much and it was less than 5 years old. I needed a replacement that wasn't an arm and a leg since I already tried that. Can't believe how much nicer the Aviya is! I love the feel of the luxury firm - its a perfect medium between plush and firm. So comfy and I dont wake up with back pain anymore
I hated my old mattress! Even more so now that I have my Aviya mattress! They don't lie when they say its a good balance between comfort and support - I sleep so much better now
We couldn't be happier. We love it!
I needed to get a new mattress because my old one started to sag and was really uncomfortable. I did a lot of research about what mattress to get next and it was between the Aviya queen mattress or a Saavta mattress. I decided to go with the Aviya because of the price, longer in home trial and i liked having 3 options. I like a softer bed so I went with the plush - its weird...it is super comfy and you definitely feel in the bed but it is still really supportive and feels great on my back! Really glad I went with the Aviya!
i wanted a firm one and ordered the firm. here is the thing, it's firm, as expected, but still comfortable. It's not a "rock".
For how well built it is (you'll know when you get it) it's a super price. I can tell really well constructed and put together, not cheap at all.
I was suprised free shipping and brought it in my build (I did have an elevator). Perfeft in my NY loft.
I wish we had more room for a king, but a queen had to do it. I could use a little more room (that's not the mattresses fault) although my wife has no problems sticking us both in a queen. Just go bigger if you can!
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.View More Reviews
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
I absolutely love my zenhaven.
I was worried that it was going to be too firm, but it is perfect for me!