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The Koala mattress is one of the most popular mattresses in Australia. They were one of the early companies to revolutionise the direct-to-consumer mattress in the box space in the country. They have optimised their mattress designs over the years with 3 well-rated foam mattresses to choose from. Buyers mostly have good things to say for the brand with select negative feedback mostly mentioning delivery and long-term feel mishaps.
Sleeping Duck is an innovative mattress company that was founded in 2014 for the Australian market. Over the years, they have worked on improving their original designs and have launched their SD Mach II mattress, which includes firmness customisation options including a half-half option for couples. With happy reports from many customers, most Sleeping Duck reviewers have good things to say about their experiences overall.
Based on our aggregated reviews and our scoring method, we recommend Koala in this match up!
See Our Full Review of Koala
Sleeping Duck: 9.3/10
Sleeping Duck: 9.3/10
Sleeping Duck: 9.4/10
No Back Pain:
Sleeping Duck: 9.4/10
Sleeping Duck: $999-$1999
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Keeping customers happy isn't always easy, which is why finding a brand that does is an essential first step in finding the right product for you. Versus competitiors, customers are really happy with these mattresses. Read on below for the customer reviews and mattress specifics.
These mattresses do well overall in the industry when it comes to support. Their materials do a solid job at aligning the spine and help most sleepers feel comfortable in most sleeping positions. Customers feel that these mattresses offer support and and don't talk about issues with initial sags.
Edge support is important for those that like to sit on the side of the mattress and desire even support throughout. These mattresses do a fine job with good edge support towards the side of the mattress.
Bowling Ball & Density Tests
Resting a bowling ball on the mattress is a good way to measure support and firmness. These mattresses do well keeping things even and resilient throughout the mattress.
Having a mattress that really lasts can mean thousands of dollars saved for you and your family. And that totally connects to why durability is such a big factor for mattress buyers. That said, lots of brands are more concerned with profit. Even still, there are some brands that do a good job making durable products. These mattresses are experienced by customers as being highly durable. These mattresses should last up to a decade for most sleepers, but those with heavier builds may have slightly less longevity.
It's not always easy figuring out what mattresses score well on customer satisfaction versus others. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Even though you may not necessarily share the same love after buying, a solid customer satisfaction score is a great place to start an in depth review. Read on below!
A supportive mattress is the secret to a healthy night's rest. You want a mattress that makes you feel refreshed and doesn't cause back aches. Customers report that these mattresses support the spine well.
Edge support is one of the most important attributes for those that like sitting on the edge of the mattress. These mattresses provide solid edge support and doesn't sag greatly when adding pressure to the sides.
Bowling Ball & Density Tests
A popular test for reviewers, the bowling ball test is a good indicator of firmness and contouring, but also of support. If a mattress has lumpy support, some people may experience discomfor if it doesn't work with their body. Luckily, these mattresses offer good support and don't have many problems here.
High quality, durable mattresses are the most sought after by customers. However as companies focus more on profits and less on building quality products, this can be more and more difficult to find. However, even with this, thhese mattresses specifically do well when it comes to durability. They should last over 7 years for the average sleeper. If you have a heavier build or use your mattress more than nightly sleep, you may find your mattress slightly less durable.
At first it smelt funky for about 2 days but after that it was fine. It's absolutely amzing quality and comfortView More Reviews
Excellent delivery time. I loved the option of the old mattress pickup, even though we didn’t need to use it. And now to the mattress - great to sleep on. We love it. Bye bye feeling the mattress move every time my husband turns over. Thankyou too for the stuffed koala toy - a present for my dog hehe.
Wow, we love our new mattress, feel like your sleeping on a cloud. Thank-you. Nola
Very comfortable!!! So worth the money! Delivery was great also
Love our new mattress it’s super comfy, firm and supportive. So happy we bought it!
You will absolutely not regret it! Delivered on the 3rd day which was super fast for a regional area. No fuss, no issues! Best nights sleep! Well done Koala!
Very happy with our new mattress!! My wife doesn't complain of waking up with back pain anymore!
I have now slept on the Koala for 3 nights and have found it very comfortable and supportive. For the price, I Think it is a very good buy.
Best sleep ever
Koala king mattress
Comfortable and quick delivery
So far so good.
I ordered my mattress in the morning and it was delivered at 2pm the same day. It’s sooooo comfy and you never feel another persons movement at all. I love it
Very impressed, good value for money and a really good product
New mattress after waaaaay too long. The Koala is just what these aching bones needed
Great mattress, prompt delivery,,,,always a little sceptical ordering without testing but this mattress is a beauty.
We originally purchased the queen size mattress. We slept on in for almost 2 weeks, noticing it was 5cms shorter then our previous queen we swapped for a king. Very happy with the king and the swap was made very easy. We originally payed with afterpay, but we were able to repurchase the new mattress the same day the took the queen away and king was delivered 5 hours after ordering. Mattress took some getting used to, as any new mattress would. But all in all very happy with my purchase and the koala team were pretty helpful. Thank you
so far so good after 3 nights
Very comfy! Very great! Recommend.
Love the mattress - best we’ve had!
Literally everything about this mattress was awesome. Same day delivery with tracking, the affordable price tag and the mattress itself is comfortable.. And the best part? I can't feel it when my partners gets out of bed in the morning. What more could you want!
We bought the mattress not long ago and we love it! It's so comfy and it was so handy that it could be delivered so quick. We just bought the couch which is coming tomorrow and we can't wait to try it out. Please make a matching chaise/ottoman and maybe even some pillows!
Mattress is taking time to adjust to but we are getting there, it has just shown us how old our other mattress was. Sleeping better overall, my back pain has reduced & really loving the ‘non partner disturbance’. Only thing I feel it is missing is the ‘anti roll out’ edge on the mattress so the edge collapses when you sit on the side of your bed. Other then that the service has been great.
Very comfortable to sleep on and light and easy to manage.
Mostly lives up to the hype. Is a nice firm piece of foam and generally performs as described, as in, limited disturbance to sleeping partner. Appears close to the suggested hard/soft balance if not a little on the hard side, might body form after a bit longer timeframe. Also appears to not quite ‘breath’ as well as suggested, as in, not quite as ‘cool’ to sleep on as expected. However, this said, it is still quite a comfortable mattress and leaves no ‘sleep pain in the morning.
Quick delivery & great service. In terms of mattress, my husband thinks it’s great. I’m still getting used to it. We also get our kids to try it as we consider to get one for them as well.
The Koala mattress is very comfortable ,and i will be keeping it forever , thankyou Koala Mattresses
I am ex infantry soldier, incomplete paraplegic and double amputee Australian Para Athlete and 50yrs old. I have had many mattress to try and sleep on. This koala mattress is the best I have ever slept on. As an athlete I train hard but as a double amputee I couldn’t sleep on my side because of no legs (=no balance). With the koala mattress I can sleep on my side again and get the best night sleep I have had in many years. I WILL NOT BE RETURNING THIS MATTRESS. Mark Urquhart
I wasn’t skeptical, I just couldn’t see how an inexpensive mattress could actually be a game changer. But wow, I get it now. And I’m a normal, real person now giving another 5 star review. I live in Newcastle and I received my new King Sized Koala Mattress the day after I ordered it. I kept in mind it takes up to 30 days to get used to a new, supportive mattress. It’s been a week - my mind is blown, I’ve never woken up as refreshed! After 2.5 years of dating, my boyfriend and I rarely shared a bed. We’re both over 6ft and restless sleepers. We would sink into the middle of my old, too soft, queen mattress. We can both sleep soundly and comfortably on the Koala - no partner disturbance! He’s been over nearly every night for the past week! Koala.... I think you guys will be responsible for my boyfriend and I moving in together (thanks for that ;) )
My husband and I desperately needed a new mattress, so we figured we’d try the Koala because it was a great price, and had a trial period with a money back guarantee. I have back/hip problems and whenever I sleep on a mattress other than my own, I wake up in a lot of pain. The koala mattress arrived much faster than we thought (we live in a rural area) and was very easy to unpack. We love the removable cover and we found it very comfortable to sleep on. The first night I slept on it was the deepest sleep I’d had in a long time and I woke up with no pain! If you’re thinking about trialing the koala, just do it!
Great mattress, very comfortable sleep. Delivered the next day. Will definitely buy another.
Read reviews and with 120 days offer we thought what have we got to lose! Ordered Wednesday arvo on our doorstep Friday afternoon and slept on that night! Love it, we were sceptical but have had great nights sleep since and I don’t even know when my partner gets up, numerous, during the night. If you’re thinking of buying a new mattress go for it.
Ordered and delivered next day. Very comfortable
Good mattress and very convenient to deliver in less than 24 hours. Informed every step of the way about the status of the order
Bloody comfy, best matress ive ever had
The process of ordering was great, and the mattress is fantastic. The only downside was the delivery company. I ordered it to be delivered in a 5-8 time slot and it came at 3:00pm. Luckily I got home from work early.
I hate buying a bed - it’s confusing and expensive. With a 100 night sleep test, how could you go wrong with Sleeping Duck? This was one of my best decisions EVER. Love this bed :-)View More Reviews
Was a bit dubious about the support from a mattress in a box but couldn’t be happier
I was waking every morning with a sore back I’ve had issues with a long time. Although I still have some niggly hip pain I’m no longer waking in pain. We love this mattress, especially my partner. We went for a medium but thinking I could soften my side a little.
I am loving my new mattress. It has been easy to fall asleep without endless adjustments to find a comfy position.
Happy with our sleeping duck. Telling our friends about our cool new mattress.
Great mattress. Both of us are very happy with it.
Overall, very good.
Great customer service guys, a stand out from the rest, pretty much what we had expected and researched about Sleeping Duck. The side by side 2 king singles and bases are so far providing a very comfortable, spacious experience...Thank you Sleeping Duck team.
My daughter recommended Sleeping Duck . She had a Firm Duck - I tried it one night and thought it was a bit firm but liked it. I bought a Firm Duck and thought it was a bit too firm - I gave it a few months then Sleeping Duck contacted me and asked me how it was and I admitted I should have ordered Medium. They sent me Medium Firmness Layers and voila! bliss! Perfect. Best nights sleep every night! I can't wait to get into bed each night - thanks Sleeping Duck!!
I have Parkinson's and was having terrible trouble sleeping/resting on my old mattress since I got my Sleeping Duck I am sleeping 100% better and feeling rested after my sleeps. Thank you Sleeping Duck for helping my health & wellbeing!
Very happy with the purchase. The mattress is firm but comfortable. I used to move through the night and really interfere with my husband sleep. That stopped. If I move he no longer wakes up. Don’t even know if that happens. Wake up without any muscle pain. My Fitbit says I have a great sleep every night. Should have done this purchase many years ago. And I am not the only one. My husband feels really good since we have this mattress. It took us about 3 days to get use to this mattress. I would recommend to everybody. Five stars and not expensive for what it is. Well done sleeping Duck.
If I could I would never leave my bed, now that my mattress is so comfortable. My partner and I feel like we're sleeping on clouds and both get excited to jump into bed of an evening. I breathe a sigh of relief throughout my entire body each and every single night!
Our mattress was over 10 years old and my partner was complaining that he was uncomfortable.
Bed is great value. The bed base is a good height and quite stylish.
Wow! Just unravelling the mattress was an adventure and a thing of inspired wonder! My neighbour (who was helping me) and I couldn't believe that this HUGE mattress came out of that relatively small box.
I bought the single mattress for my 9yr old son, however while the mattress is undeniably comfortable, he does become quite hot.
You guys are amazing. SO impressed with the packaging. We videoed the mattress growing..... SO comfortable and no more bad back !!!! Thank you
We have a split mattress (firm and medium). It suits us down to the ground. It did take a little while to get used to how firm the mattress is - especially compared to our previous mattress. My number one reason for getting a new mattress was to get better support for my back. Sleeping duck provides this. I have no hesitation recommending them. Impressive customer service, great product - compelling price. What more could you ask for?
My partner has trouble finding a mattress that he's comfortable with - we've bought many mattresses in the past 15 years and we have only found one that we were able to keep and really needed to replace it - the Sleeping Duck was the 6th mattress purchase we made and fortunately it was comfortable for both of us. Being able to get a refund if not suitable was the reason we tried it, having been unsuccessful so many times in the past and at great expense.
What an improvement on our old mattress!! Our new mattress is very comfortable and I am no longer awoken by by husband's tossing/turning. The firm mattress was a bit too hard so Sleeping Duck cheerfully delivered medium layers which were easy to instal. I recommend this product.
Previously we had switched from an old mattress to a firm memory foam and after six months I had bad shoulder pain being a side sleeper. I read up about Sleeping Duck and hoped the reviews are true. It arrived and we weren't disappointed! My husband and I now have a great nights sleep. My shoulder pain has gone and my husband who is a tummy sleeper loves it to. I'm saving loads on chiro and physio and the medium firmness is perfect for us. Relieved we made the right decision and for a price that was similar to our previous foam mattress but the Sleeping Duck is a hundred times better!
I was recommended to buy a Sleeping Duck mattress from my friends who even had a sleeping duck mattress shipped to them overseas! No regrets wiht my mattress, the quality of my sleep is amazing, I can't believe it too me so long to get one!
We were previously sleeping on an expensive "brand name " mattress which cost us three times the cost of this sleeping duck . It was causing us to both wake in the morning stiff and sore. We did a huge amount of online research before deciding to trail the sleeping duck mattress .We did decide on the medium firmness mattress at first but decided to exchange for the firm foam inlay after some weeks . The swap over was completely painless and we are thrilled with the result. We couldn't recommend this product highly enough and the level of customer service received .Thank you for a great product
I have Sleeping Duck mattress just over 2 months. It is just a sleeping beauty! I often had so many sleepless night and lower back pain before but now I experience with my Sleeping Duck mattress I sleep well and the pain has gradually disappeared and I feel good to wake up every morning. Thank you to Sleeping Duck!
Extremely happy with the product and service , began with the firm and swapped to the soft due to shoulder soreness (pre-existing ) . Swapping was very prompt .Definitely our best mattress purchase and we have certainly had a few
Great mattress, we both love it
Fantastic purchase and no regrets. A great night’s sleep is now the new normal for us. 😁
I sleep very well. It went for the harder version, but added a topper.
The customer service was great- I changed the level of firmness and it was a good call. It's a great mattress. Only good things to say.
Mattress hunting was so confusing it seemed we better spend every penny saved plus max out the credit cards if good sleep was going to be even remotely an option. Once we discovered Sleeping Duck online everything changed. What we read made sense and all at a ridiculously reasonable price. It was worth the plunge even if it was all sales tactics. True to their word, just like a new pillow it took about a months to settle in. Each night seemed to get better until I forgot about the new mattress and could just get on with sleeping. I can say straight out that I will buy a new mattress much more regularly and won’t bother looking anywhere else. Beyond happy is an understatement.
As I read in other reviews, I was dubious about buying before trying and I’m well known by my friends and partner every time we go to a hotel or motel, which is about 20 times a year, for complaining to management that I need a mattress topper or some sort of complaint about my bed. None at all about sleeping duck. So beautiful to climb into at night! Don’t feel my partner moving, he can’t feel me moving and I’m like a washing machine in bed, always turning. On top of this the price was amazingly cheap for such great quality.
Initially went for the firm which we have had on other mattresses previously. But this was rock hard. After an email these guys made a few suggestions which made it slightly better.
The entire process with Sleeping Duck has been amazing. Their customer service is absolutely fantastic. The ordering process was easy. And the mattress is awesome, we are so comfortable now and have the best nights sleep. Extremely good value for money an added bonus!
My husband had a back injury requiring surgery and I was waking up with back pain each morning. We bought a firm Sleeping Duck which was brilliant for my back sleeping injured husband but for me as a side sleeper, my hips ached. I waited the 21 days and requested my side be changed to medium. My new foam arrived in 2 days to country NSW and we just unzipped the mattress, removed the firm layer and put my new medium layer in my side. They are 3 layers deep so no affect to the top of the mattress. So incredible! We also got to keep the firm layer just in case which is amazing quality. This $1,399 mattress replaced our 12mth old $3,500 mattress and we tell everyone about it! Thanks guys. You should be really proud of your product
Before purchasing one of these mattresses i did my due diligence and researched the company and read a lot of comments on product review its my go to site for any purchase, its generally pretty accurate and on this occasion spot on, not only do this company make a great product their customer service is second to none i'm 63 years old and dealt with a lot of companies in my lifetime making purchases and its so refreshing to deal with someone who cares about their customers, its the great work they do behind the purchase that ensures you have the best sleep possible,iv'e had this mattress for 3 months now and love it, i have no hesitation in recommending their product to you,but as always do your own research first.Cheers Ian
Firstly, the opportunity to test a mattress for 100 nights.... it doesn't get much better than that.
The Customer service with this company is unheard of. I wish all companies were like this. These guys don’t rest until your happy. The product is awesome. Everyone needs the duck!!
I did a lot of research before we bought our Sleeping Duck mattress and there were a lot of positive reviews. Based on that my husband and I went ahead and purchased both a king mattress as well as the bed base. It arrived well packaged but we needed to get the bed base assembled for us as it was a bit complicated to do it ourselves. Since the first time we lay on it our whole sleep experience changed for the better. What a mattress! Comfort beyond comfort. I could not recommend it highly enough.
The mattress is supremely comfortable and very enjoyable. Thoroughly delighted with it.