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Ergoflex vs. Koala

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Ergoflex

Ergoflex™ is a UK-founded company that launched in Australia in 2010. Their main goal was to build a high quality mattress like those offered by TEMPUR®, but for a fraction of the price. They have done well with customers overall and offer a higher quality product than many mattress in a box companies on the market.

Koala

The Koala mattress is one of the most popular mattresses in Australia. They were one of the early companies to revolutionise the direct-to-consumer mattress in the box space in the country. They have optimised their mattress designs over the years with 3 well-rated foam mattresses to choose from. Buyers mostly have good things to say for the brand with select negative feedback mostly mentioning delivery and long-term feel mishaps.

Based on our aggregated reviews and our scoring method, we recommend Ergoflex in this match up!

See Our Full Review of Ergoflex

Mattress Score

Overall Score:
Ergoflex: 9.5/10
Koala: 9.4/10

Customer Satisfaction:
Ergoflex: 9.5/10
Koala: 9.4/10

Price Value:
Ergoflex: 9.4/10
Koala: 9.2/10

No Back Pain:
Ergoflex: 9.5/10
Koala: 9.3/10

Price:
Ergoflex: $999-$1849
Koala: $750-$2950

Ergoflex:
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Koala:
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Ergoflex's Owner Satisfaction

Having a positive customer satisfaction scores is a perfect place to start when looking for a new mattress. These mattreses are scored very well by customers based on our analysis of online customer data. Sleepers feel comfy with these mattresses and have good experiences with the brand. Keep reading below to discover if one of these mattresses will work well for your body!


Ergoflex's Supportiveness

These mattresses support well. Sleepers report feeling that their hips and shoulders are supported while their spine is aligned properly.

Edge Support
These mattresses also keep things competitive in regards to edge support, which is the supportiveness of a mattress on its sides. For people that like to sit or lay close to the edge of the mattress, these mattresses should do a fine job keeping things comfortable.

Bowling Ball & Density Tests
Resting a bowling ball on your mattress is a good indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. Therefore, it can show if there is even resistance or if some areas sag. These mattresses are even and should do well supporting the spine of most sleepers.


Ergoflex's Durability

Having a mattress that lasts can mean a big financial savings for you. And that totally aligns with why durability is so important to mattress buyers. However, not ever brand empathizes with this demand from shoppers. In spite of that, great products still are being built by good brands. These mattresses are very well rated when it comes to durability. These mattresses should do a great job for up to a decade for those of average builds. Those who are heavier may have slightly time.

Koala's Owner Satisfaction

It can be a difficult task understanding which mattresses get higher marks from customers versus others. Based on recent and overall customer reviews online, these mattresses rank very well on customer satisfaction. Even though you may not necessarily share the same love after buying, having a good reputation from customers is a great beginning for reading on further!


Koala's Supportiveness

Mattress support is the secret to waking up refreshed in the morning. You want a mattress that feels just as good in the morning as it does when you go to sleep at night. Reviewers describe these mattresses as well supportive.

Edge Support
For those folks that like to sit or lie close to the side of the mattress, edge support is very important. These mattresses offer competitive edge support and prop up sleepers along the side.

Bowling Ball & Density Tests
A popular test for reviewers, the bowling ball test does a good job showing if a mattress is firm and its evenness of support. If a mattress is unneven in its supportiveness, some may find the mattress uncomfortable. Luckily, these mattresses have good ratings here and shouldn't have that as a problem.


Koala's Durability

In terms of longevity, these mattresses are very competitive versus the competition. Having a long-living mattress can mean being comfy in bed for years. while one that breaks quickly can mean fast back pain. These mattresses will last up to a decade, which is good for mattresses today. Folks that are heavier than average may experience some loss of longevity.

Browse Ergoflex Customer Reviews

Just as good second time around
I was impressed with the customer service, delivery, and quality of my first Ergoflex mattress that I purchased another one almost 4 years later. Everything remains the same as before (service, delivery, and quality) and I'm just as happy. Will get another Ergoflex when I'm ready to fill the spare rooms with beds.

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Feels great
Most comfortable mattress I've ever slept on.

Very good
Much better than the very expensive matress we had on our bed

So comfy!
This bed is just so comfy and I loved it from that servings I lay on it. My husband took s bit longer to adjust, however, I think that might be because unlike really soft mattresses, you don't lay on it and go 'aaahhhhhh'. For the first second it feels quite hard, but then it doesn't feel like anything at all! Weightlessness! Just love it!

Fantastic!
Fantastic!

Most comfortable mattress EVER!
I chose an Ergoflex after reading many, many reviews for lots of different brands and types of mattress - and after trying lots of different mattresses in stores too. I’m fussy about my mattress and I like (and my dodgy back needs) them FIRM. At first, sitting on the edge, I was afraid that Ergoflex would not be firm enough but when I lay down I realised just how much all over support Ergoflex gives. So comfortable! I love my new mattress. Now my daughter is looking at one too.

SUPERB!
Great quality mattress which allows a fantastic nights sleep. I don't get as hot as I previously did with my old matterss. I'm so happy I bought the ergoflex!

Great result
Love my mattress. I wake up feeling refreshed with no aches.

Ergoflex over the rest
Delivery was next-day and convenient. Customer service were very proactive, able and happy to assist on any topic. The mattress itself has not disappointed. It's deceptively supportive, very comfortable and I got used to it quicker than I thought I would (I had previously tried memory foam pillows and swore off the stuff so I felt out on a limb making this choice!). It is a warmer sleep than my old innerspring. I was able to remove any rubber latex smell with a bit of bicarb soda and open windows in the day before sleeping on it and I didn't notice it after that which is usually something I'm quite sensitive to. Of the mattress in a box options out there, don't let the higher price and shorter trial period put you off the Ergoflex. I think the quality specs of the memory foam make it the right choice, and if it does happen for some rare reason that it's not for you, you can trust customer service will see you right.

mattress and pillows
We love our ergoflex mattress and pillow. we recently have been on holidays for 10 days and it was such a pleasure to come back to "our" ergolflex.

Good mattress, fantastic service
The mattress is everything Ergoflex said it would be, which is great. It's been two months since we received our king mattress and we've had some of the best sleep we've ever had. There's little, if any, partner disturbance (one of us is an extremely light sleeper) and the mattress is not too hard or soft, which makes it very comfortable. While we expected the mattress to meet Ergoflex's claims and promises (it did), what we didn't expect was the phenomenal service. Special shout out to David who took the time to call and arranged for our mattress to be delivered much earlier when he heard that our old mattress was hurting our backs. What we didn't tell him was my husband had has back surgery so his help was very much appreciated. He even called the day after to let us know there was a one-day delay. I cannot thank him and Ergoflex enough for the service and the product. We're fans!

This is Grade A 100% pure memory foam, ladies and gentlemen...Disco nap
Have you ever dreamt of flying through the clouds? Yes? Well how would you like to sleep in one. This mattress is amazing. I literally get every one of my mates who hasn't seen it yet to lay down on it when they come over and the reaction is always the same; "Have a lay down but get under the covers" "K" *friend lays on ergoflex* "ohhhhhhhhhhh" And then they don't leave. 5 stars - would buy again.

Great mattress
Great mattress

Great Service
Had an issue with the courier but Ergoflex employee was great to work with and I had a prompt solution - thanks to all the team - cheers

Great mattress
Haven’t felt so rested after a night’s sleep in ages!

Ergoflex matress is "all as advertised".
Ergoflex has exceeded our expectations and provides all the advantages offered in the promotion. We have no hesitation in recommending Ergoflex for a great nights sleep.

Ingenious Design. Fantastic Mattress.
After many years of life, and many meticulously chosen mattresses throughout our time; we decided to take a risk and purchase a mattress online! Sleeping on quality mattresses our whole life has made us quite picky in this department. But we were intrigued with the design of the Ergoflex, and were eager to try something new. The ordering, delivering and setting up was a piece a cake. Then came the moment to lie down and actually test our new addition to the bedroom... Wow! From the moment we first lay down on this mattress, we were hooked! It is the perfect mattress, and it has made us feel that every night before we had the Ergoflex could have been more satisfying, had we purchased it earlier. We were so smitten, that we soon purchased a second one for our guest room; and have raved about it to anyone who would listen. Thank you for designing and creating such a comfortable and perfect mattress. We would recommend it to anyone who wants to have a peaceful and relaxing sleep every single night.

Loving the Ergoflex
Im a new comer to this mattress & absolutely love it. We have had both spring & latex before & this wind hands down for me. Comfortable, perfect firmness, not too hot, easy to lift to tuck in sheets... it’s a winner. We bought a King for us & a double for my daughter, only argument is who’s bed is more comfortable!

Best mattress ever
My new ergoflex mattress makes me crave going to bed every night instead of staying up late. It is perfect not too firm or soft and not lumpy at all, it’s just right! If you are considering ergoflex for a mattress or pillow- go for it you won’t regret it!

Jennifer bishop
The most comfortable mattress.

My new neck treatment
Was having neck issues due to rsi due to my profession, neck problems no longer thanks to ergoflex, problem solved literally over night

Excellent!!!
Really like it and very satisfied

Better than I expected....
I tried the Koala mattress for 3 months and it was too firm, searched the internet for another option and the reviews led me to Ergoflex. I was hesitant but with a money back guarantee after 30 nights I thought why not and went ahead.....very glad I did. The mattress is supportive without being too firm, my back pain has gone and it is very easy to have a good sleep-in on the weekends now! Highly recommended.

Very happy customer
I purchased an Ergo flex mattress in January & could not be happier. I am having a great nights sleep for the first time in years & have had no problem with my bursitis or artheritis. I would recommend this mattress for anyone who has problems with their back or hips.

King size 5G mattress
We’ve had the Queen size 3G mattress for five years now and love it. When travelling for work I looked forward to coming home to my own bed. I don’t wake up with a sore back these days so when we discussed an upgrade we didn’t hesitate. The 5G mattress delivers on what the 3G offered and more.

Love it!
High quality bed and easy buying process. Totally would recommend

King size ergoflex
We recently bought a king size mattress from ergoflex. We love this product! So, so comfortable. Would recommend to anyone!

Ergo flex queen mattress
We passed on our old ergoflex mattress to our son and upgraded to a new one - very happy with the ongoing comfort of the mattress and will certainly buy again!

Wonderful mattress
Really love my ergoflex mattress. Its both comfortable and supportive and I am very happy with my purchase!

Mattress and pillows
We love our ergoflex mattress and pillows. Highly recommend them. My partner has found it to be so good for his back. Thank you Ergoflex!!

Ergoflex mattress
My new ergoflex mattress is so comfortable and gentle on my body that I wake feeling very refreshed every morning.

Single bed
Great single bed for both the kids and mum and dad.

Supportive mattress
One of the best mattresses I have slept on. Quite comfortable yet not too soft.

Good service, mattress great and
Good service, mattress great and also mattress protector.

Excellent!
This is our second mattress from Ergoflex and, again, the service was excellent. Prompt delivery. Best mattress we've ever used.

Great mattress
Love it! Superb

Great product, awesome service
Great product, awesome service

Ergo flex mattress
Best mattress I’ve ever had- thank you

Seriously comfortable! Thrilled with our
Seriously comfortable! Thrilled with our choice :)

A great bed
My 21 years old son a rugby player who weighs over 100 kg was not happy with any previous bed he had. This one is giving him a good sleep - the right firmness, very supportive.

Browse Koala Customer Reviews

Amazing
At first it smelt funky for about 2 days but after that it was fine. It's absolutely amzing quality and comfort

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Koala mattress purchse
Excellent delivery time. I loved the option of the old mattress pickup, even though we didn’t need to use it. And now to the mattress - great to sleep on. We love it. Bye bye feeling the mattress move every time my husband turns over. Thankyou too for the stuffed koala toy - a present for my dog hehe.

Koala mattress
Wow, we love our new mattress, feel like your sleeping on a cloud. Thank-you. Nola

Amazing!!
Very comfortable!!! So worth the money! Delivery was great also

Delicious and comfy mattress
Love our new mattress it’s super comfy, firm and supportive. So happy we bought it!

Amazing
You will absolutely not regret it! Delivered on the 3rd day which was super fast for a regional area. No fuss, no issues! Best nights sleep! Well done Koala!

Great night's sleep!!
Very happy with our new mattress!! My wife doesn't complain of waking up with back pain anymore!

My new Koala.
I have now slept on the Koala for 3 nights and have found it very comfortable and supportive. For the price, I Think it is a very good buy.

King Size
King Size

Awesome
Best sleep ever

Koala king mattress
Koala king mattress

Good bed
Comfortable and quick delivery

Do it
So far so good.

Soooooo comfy!!
I ordered my mattress in the morning and it was delivered at 2pm the same day. It’s sooooo comfy and you never feel another persons movement at all. I love it

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Great
Great

Really good value
Very impressed, good value for money and a really good product

What a relief
New mattress after waaaaay too long. The Koala is just what these aching bones needed

Whats to review
Great mattress, prompt delivery,,,,always a little sceptical ordering without testing but this mattress is a beauty.

Very happy
We originally purchased the queen size mattress. We slept on in for almost 2 weeks, noticing it was 5cms shorter then our previous queen we swapped for a king. Very happy with the king and the swap was made very easy. We originally payed with afterpay, but we were able to repurchase the new mattress the same day the took the queen away and king was delivered 5 hours after ordering. Mattress took some getting used to, as any new mattress would. But all in all very happy with my purchase and the koala team were pretty helpful. Thank you

koala double matress
so far so good after 3 nights

Very comfy! Very great! Recommend.
Very comfy! Very great! Recommend.

Great!
Love the mattress - best we’ve had!

Everything.
Literally everything about this mattress was awesome. Same day delivery with tracking, the affordable price tag and the mattress itself is comfortable.. And the best part? I can't feel it when my partners gets out of bed in the morning. What more could you want!

Please come out with more items!
We bought the mattress not long ago and we love it! It's so comfy and it was so handy that it could be delivered so quick. We just bought the couch which is coming tomorrow and we can't wait to try it out. Please make a matching chaise/ottoman and maybe even some pillows!

Koala 🐨 mattress
Mattress is taking time to adjust to but we are getting there, it has just shown us how old our other mattress was. Sleeping better overall, my back pain has reduced & really loving the ‘non partner disturbance’. Only thing I feel it is missing is the ‘anti roll out’ edge on the mattress so the edge collapses when you sit on the side of your bed. Other then that the service has been great.

Very comfortable to sleep on
Very comfortable to sleep on and light and easy to manage.

Good Value
Mostly lives up to the hype. Is a nice firm piece of foam and generally performs as described, as in, limited disturbance to sleeping partner. Appears close to the suggested hard/soft balance if not a little on the hard side, might body form after a bit longer timeframe. Also appears to not quite ‘breath’ as well as suggested, as in, not quite as ‘cool’ to sleep on as expected. However, this said, it is still quite a comfortable mattress and leaves no ‘sleep pain in the morning.

Quick delivery & great service.
Quick delivery & great service. In terms of mattress, my husband thinks it’s great. I’m still getting used to it. We also get our kids to try it as we consider to get one for them as well.

Very comfortable
Very comfortable

recently purchased a Koala mattress online it was delivered within 2.5 hours
The Koala mattress is very comfortable ,and i will be keeping it forever , thankyou Koala Mattresses

Koala Mattress
I am ex infantry soldier, incomplete paraplegic and double amputee Australian Para Athlete and 50yrs old. I have had many mattress to try and sleep on. This koala mattress is the best I have ever slept on. As an athlete I train hard but as a double amputee I couldn’t sleep on my side because of no legs (=no balance). With the koala mattress I can sleep on my side again and get the best night sleep I have had in many years. I WILL NOT BE RETURNING THIS MATTRESS. Mark Urquhart

They’re not kidding about the 5 star reviews
I wasn’t skeptical, I just couldn’t see how an inexpensive mattress could actually be a game changer. But wow, I get it now. And I’m a normal, real person now giving another 5 star review. I live in Newcastle and I received my new King Sized Koala Mattress the day after I ordered it. I kept in mind it takes up to 30 days to get used to a new, supportive mattress. It’s been a week - my mind is blown, I’ve never woken up as refreshed! After 2.5 years of dating, my boyfriend and I rarely shared a bed. We’re both over 6ft and restless sleepers. We would sink into the middle of my old, too soft, queen mattress. We can both sleep soundly and comfortably on the Koala - no partner disturbance! He’s been over nearly every night for the past week! Koala.... I think you guys will be responsible for my boyfriend and I moving in together (thanks for that ;) )

Well worth it
My husband and I desperately needed a new mattress, so we figured we’d try the Koala because it was a great price, and had a trial period with a money back guarantee. I have back/hip problems and whenever I sleep on a mattress other than my own, I wake up in a lot of pain. The koala mattress arrived much faster than we thought (we live in a rural area) and was very easy to unpack. We love the removable cover and we found it very comfortable to sleep on. The first night I slept on it was the deepest sleep I’d had in a long time and I woke up with no pain! If you’re thinking about trialing the koala, just do it!

Queen mattress
Great mattress, very comfortable sleep. Delivered the next day. Will definitely buy another.

Lived up too expectations!
Read reviews and with 120 days offer we thought what have we got to lose! Ordered Wednesday arvo on our doorstep Friday afternoon and slept on that night! Love it, we were sceptical but have had great nights sleep since and I don’t even know when my partner gets up, numerous, during the night. If you’re thinking of buying a new mattress go for it.

Great service great mattress
Ordered and delivered next day. Very comfortable

Good mattress
Good mattress and very convenient to deliver in less than 24 hours. Informed every step of the way about the status of the order

Koala Matress
Bloody comfy, best matress ive ever had

Koala Queen
The process of ordering was great, and the mattress is fantastic. The only downside was the delivery company. I ordered it to be delivered in a 5-8 time slot and it came at 3:00pm. Luckily I got home from work early.