Emma vs. Koala
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Emma
Emma is a popular European mattress brand with four special mattress offerings for the Australian market. Their all-foam Emma Comfort mattress, hybrid Emma Comfort II mattress, Emma Diamond Hybrid (with available cover layer upgrade), and newest Emma Zero Gravity mattresses include superior cooling with temperature regulating foam as well as zoned support systems. Customers report overwhelmingly happy experiences for the price and value of their mattresses. Live in New Zealand? Check out Emma's Original mattress.
Koala
The Koala mattress is one of the most popular mattresses in Australia. They were one of the early companies to revolutionise the direct-to-consumer mattress in the box space in the country. They have optimised their mattress designs over the years with 3 well-rated foam mattresses to choose from. Buyers mostly have good things to say for the brand with select negative feedback mostly mentioning delivery and long-term feel mishaps.
Based on our aggregated reviews and our scoring method, we recommend Emma in this match up!
Mattress Score
Overall Score:
Emma: 9.5/10
Koala: 9.4/10
Customer Satisfaction:
Emma: 9.4/10
Koala: 9.4/10
Price Value:
Emma: 9.7/10
Koala: 9.2/10
No Back Pain:
Emma: 9.5/10
Koala: 9.3/10
Price:
Emma: $580-$3339
Koala: $750-$2950
Emma:
Get Up To 50% Off
Koala:
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Emma's Owner Satisfaction
It can be hard to get to the bottom of which mattresses are really most loved by customers -- like reviewers that don't align with the same idea of comfort that you do. However, it can be greatly informative to understand what reviewers are saying about brands across the net. These mattresses are some of the highest regarded by sleepers for comfort.
Emma's Supportiveness
Mattress support is the secret to waking up refreshed in the morning. You want a mattress that makes you feel refreshed and doesn't cause back aches. These mattresses are well supportive.
Edge Support
For those folks that like to sit or lie close to the side of the mattress, edge support is very important. These mattresses offer competitive edge support and prop up sleepers along the side.
Bowling Ball & Density Tests
Popular among customers, the bowling ball test does a good job showing firmness and contouring, but also evenness of support. If a mattress isn't evenly responsive, some people may experience discomfor if it doesn't work with their body. Luckily, these mattresses offer good support across the mattress surface.
Emma's Durability
If you have a mattress that continues to be comfortable for a long time, it's an immediate financial savings. It's one more reason why longevity is so important for mattress buyers. However, lots of brands are out for profits rather than making the ever-lasting product. In spite of that, there are still some great brands that make durable products. These mattresses are highly regarded when it comes to longevity. Unless you are of a heavier build, these mattresses should last 7 - 12 years.
Koala's Owner Satisfaction
Customer satisfaction is a good check mark in finding if you want to do more research into a specific brand. Sleepers rate these mattresses highly versus others. Read on below for the customer reviews and mattress specifics.
Koala's Supportiveness
Supportive mattresses are very important for those of all body types. Whether you are looking for a firm mattress or a softer variety, a bed that helps with spine health is vastly important. Most reviewers report that these mattresses help provide that kind of support.
Edge Support
Most mattress experts agree that edge support is an important attribute in a mattress search. These mattresses offer good quality edge support, which means customers who sit on the side of the mattress feel good support.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it is an excellent way of measuring support across the surface. These mattresses offer good evenness throughout the sleeping surface to help with better spine alignment.
Koala's Durability
In terms of the durability, these mattresses do a good job versus competitors. Finding a mattress that is works with your body and is durable could mean years of comfortable sleep. while one that breaks quickly can mean fast back pain. These mattresses will last between 7 - 12 years on average, which is good for today's mattresses. Those folks that weight more than average or use their mattresses more than once a day may experience slight decreases in longevity.
Browse Emma Customer Reviews
The mattress we were waiting for
We always had issues with mattress but we have found what we needed. It supports perfectly our two bodies even if we have a very different weight! I recommended one for the rest of my family!
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Comfy
Love love love the mattress! I wish they sold mattress protectors and pillows too though
Love the Emma mattress
Just moved homes and decided to get a new mattress. I'm glad I did! The Emma mattress was worth the wait.
Decent but maybe overrated?
The mattress is a bit too firm at first but I got used to it eventually. Other reviews might have brought up my expectations but I'm not complaining. Still the best value out there!
Literally a miracle in a box
I was born with a bad back-- I sleep on it the wrong way, I feel crooked the entire day. Not with Emma. I have not had a bad night ever since the first night I bought it, although to be fair, I did wait for about 24-hours for it to completely inflate, but it was worth it.
Thank you
I bought this for my grammy who's already having a hard time with her old age, but I saw her smile so big when she first sat and laid down on her new mattress since all the soft mattresses always hurt her bones. Thank you so much for that.
So Convenient and Comfortable
We've been remodeling our home and having to move things a lot lately. We really appreciate how light and easy it is to move the mattress around. So convenient and honestly very comfortable. Although in general I prefer a softer feel, I'm starting to think it might not be best way to go. I've started to get used to its firmness after having used it for a month, I feel like it has made such a vast improvement to my health. I've embraced it and it has been simply wonderful.
Really no disturbance
My wife, God bless her, for all her good qualities, is a very active sleeper ie tossing and turning. This Emma mattress really proved itself-- sometimes, I don't even feel my wife beside me (sometimes ;) ). 10/10 for me!
Love every night on it
I am very pleased with the mattress. It is really comfortable and such a great value.
Easy to unpack and very comfortable
It’s very comfortable and you do get really restful sleep
No words..
Yeah. No words to say how great it is!!
Life changer
Quick delivery Great price So supportive on hips I get knee pain normally after a night sleep but not with Emma Best night sleep since in utero :) Works well for me both side and back sleeping for me
It does the job
It does the job it says it will, I'm happy with it so far
I could have slept all day
This mattress is bad for my productivity in the morning, because when I wake up, all I do is just lay on the bed a couple more minutes, which turns into hours. It's that good!!
Decent sleep thank you much!!!!
I have a very bad back, but now my sleep is 200% better with the Emma mattress, without breaking the piggy bank. A must-buy in my opinion!
Great for sleep and other things ;)
Not sure why there are negative reviews but my experience has been nothing but smooth sailing! I couldn't find any reviews that mentioned action in the bedroom but let me say this bed is ideal & very supportive for that!
Gotta love it!
Really an incredible deal! The mattress was a little on the firm side but it's done me a world of good!
My husband snores louder now-- but it's all good!!!!
My husband has a tendency to snore really loud at night esp. when he's comfortable after a long day. The past weeks, he didn't snore so much because he kept getting up in the night because he was sweating. He also complained that he sank into our old mattress, that's why we bought the Emma. Now he's back to his old snoring self. If Emma would now just develop earplugs for sale, it would be the perfect company haha!
After 5 months we still love it!
We just love our Emma mattress. It is just the right firmness and softness after 5 months of use. Definitely would recommend.
Nope not for me
Not what I'm used to! Had to return it immediately!
Amazing value
I was very surprised at the quality of this mattress. For the price, it is a steal! The long delivery time made me leave off that one star.
My daughter loves it!
We bought this for our young daughter to replace a four year old sprung mattress that hadn’t lasted well. It was delivered within a couple of days and was easy to take out of the box. It quickly expanded and was ready to use. It’s firm and comfortable and the removable and washable cover is a bonus. We’ve had it for 2 months and it is still as good as new. Hopefully it will last for many years to come. Highly recommend.
My kids love it!
I bought two single mattresses for my kids. So far I've heard only good things!
The best so far
I used to have trouble sleeping and a sore back in the morning. I didn’t realise how bad my old mattress was until after my first night sleeping on my Emma mattress. Wow!
The best mattress ever
Hands down a true winner! the best mattress I have ever used!
Too hot for me
Too hot for me especially as it's summer! I haven't experienced this before with my previous mattresses. What a shame as I found the mattress comfortable otherwise. They really came through with the full refund, so no problems.
Meh. Just Meh
Meh. The mattress is nothing to make a fuss about. But I'm not complaining either.
my 89 year old grandmother loves it
Amazing bought for my 89 year old grandmother and she loves it and says it's the best night sleep shes ever had. Easy on all her joints every night.
Worth the Wait
Customer service was great. Fast and polite. The wait because of stock issues was a drag but it was worth it in the end. Pure quality.
Best mattress I've ever had
After spending thousands on mattresses before, this is the best I've ever had!
Awesome delivery guy
Long story short, I forgot that I scheduled a delivery on that day for my Emma mattress (Dec 5), but I wasn't home. Good thing the fella was cool with it and had it re-delivered by the week after. No worries since they had a lot of deliveries that week, but yeah kudos to whoever that awesome guy was.
Been through many brands
I have tried many mattresses in the past but as an all rounder, this one is perfect. Great comfort and fantastic heat balance. What a difference a good nights sleep makes
Firm but Supportive
I wasn't too sure at first about the mattress, almost returned it , in fact. But I'm glad I stuck it out and gave it a proper chance. The experience has been transformative.
Mattress took a while to inflate
I received the mattress without issues. the mattress however took longer to get back to its original shape after being in the box and there was a slight crease along the mattress but after 48 hours it was fine Pretty comfortable overall, I'm happy with it!
Massive improvement to my sleep
I love sleeping on the Emma mattress. Should have done this years ago!
Just perfect for me
I'm a small girl so I don't like the feeling of sinking into your mattress everytime you sleep. This was the opposite of that: completely supportive but totally comfortable. It's really worth it!
You know when you know
After a few weeks now of sleeping on the mattress, I can definitively say what a wonderful impact it has had on the quality of my sleep and my dreams!
5 stars on everything
Great service, fabulous price, very comfortable but not got a lot to compare it to. Have slept very well since we got it though so that's good. :)
Too easy!
No hassle delivery or set up, very comfortable mattress. I've recommended it to several other people since i bought it.
Great mattress, easy to get up stairs
Great mattress. Always had a dodgy back and since I have had the mattress it has improved and my sleep as well!. Loved it arriving in such a small package, made it so easy to get up the stairs! I would recommend to anyone.
Browse Koala Customer Reviews
Amazing
At first it smelt funky for about 2 days but after that it was fine. It's absolutely amzing quality and comfort
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Koala mattress purchse
Excellent delivery time. I loved the option of the old mattress pickup, even though we didn’t need to use it. And now to the mattress - great to sleep on. We love it. Bye bye feeling the mattress move every time my husband turns over. Thankyou too for the stuffed koala toy - a present for my dog hehe.
Koala mattress
Wow, we love our new mattress, feel like your sleeping on a cloud. Thank-you. Nola
Amazing!!
Very comfortable!!! So worth the money! Delivery was great also
Delicious and comfy mattress
Love our new mattress it’s super comfy, firm and supportive. So happy we bought it!
Amazing
You will absolutely not regret it! Delivered on the 3rd day which was super fast for a regional area. No fuss, no issues! Best nights sleep! Well done Koala!
Great night's sleep!!
Very happy with our new mattress!! My wife doesn't complain of waking up with back pain anymore!
My new Koala.
I have now slept on the Koala for 3 nights and have found it very comfortable and supportive. For the price, I Think it is a very good buy.
King Size
King Size
Awesome
Best sleep ever
Koala king mattress
Koala king mattress
Good bed
Comfortable and quick delivery
Do it
So far so good.
Soooooo comfy!!
I ordered my mattress in the morning and it was delivered at 2pm the same day. It’s sooooo comfy and you never feel another persons movement at all. I love it
.
.
Great
Great
Really good value
Very impressed, good value for money and a really good product
What a relief
New mattress after waaaaay too long. The Koala is just what these aching bones needed
Whats to review
Great mattress, prompt delivery,,,,always a little sceptical ordering without testing but this mattress is a beauty.
Very happy
We originally purchased the queen size mattress. We slept on in for almost 2 weeks, noticing it was 5cms shorter then our previous queen we swapped for a king. Very happy with the king and the swap was made very easy. We originally payed with afterpay, but we were able to repurchase the new mattress the same day the took the queen away and king was delivered 5 hours after ordering. Mattress took some getting used to, as any new mattress would. But all in all very happy with my purchase and the koala team were pretty helpful. Thank you
koala double matress
so far so good after 3 nights
Very comfy! Very great! Recommend.
Very comfy! Very great! Recommend.
Great!
Love the mattress - best we’ve had!
Everything.
Literally everything about this mattress was awesome. Same day delivery with tracking, the affordable price tag and the mattress itself is comfortable.. And the best part? I can't feel it when my partners gets out of bed in the morning. What more could you want!
Please come out with more items!
We bought the mattress not long ago and we love it! It's so comfy and it was so handy that it could be delivered so quick. We just bought the couch which is coming tomorrow and we can't wait to try it out. Please make a matching chaise/ottoman and maybe even some pillows!
Koala 🐨 mattress
Mattress is taking time to adjust to but we are getting there, it has just shown us how old our other mattress was. Sleeping better overall, my back pain has reduced & really loving the ‘non partner disturbance’. Only thing I feel it is missing is the ‘anti roll out’ edge on the mattress so the edge collapses when you sit on the side of your bed. Other then that the service has been great.
Very comfortable to sleep on
Very comfortable to sleep on and light and easy to manage.
Good Value
Mostly lives up to the hype. Is a nice firm piece of foam and generally performs as described, as in, limited disturbance to sleeping partner. Appears close to the suggested hard/soft balance if not a little on the hard side, might body form after a bit longer timeframe. Also appears to not quite ‘breath’ as well as suggested, as in, not quite as ‘cool’ to sleep on as expected. However, this said, it is still quite a comfortable mattress and leaves no ‘sleep pain in the morning.
Quick delivery & great service.
Quick delivery & great service. In terms of mattress, my husband thinks it’s great. I’m still getting used to it. We also get our kids to try it as we consider to get one for them as well.
Very comfortable
Very comfortable
recently purchased a Koala mattress online it was delivered within 2.5 hours
The Koala mattress is very comfortable ,and i will be keeping it forever , thankyou Koala Mattresses
Koala Mattress
I am ex infantry soldier, incomplete paraplegic and double amputee Australian Para Athlete and 50yrs old. I have had many mattress to try and sleep on. This koala mattress is the best I have ever slept on. As an athlete I train hard but as a double amputee I couldn’t sleep on my side because of no legs (=no balance). With the koala mattress I can sleep on my side again and get the best night sleep I have had in many years. I WILL NOT BE RETURNING THIS MATTRESS. Mark Urquhart
They’re not kidding about the 5 star reviews
I wasn’t skeptical, I just couldn’t see how an inexpensive mattress could actually be a game changer. But wow, I get it now. And I’m a normal, real person now giving another 5 star review. I live in Newcastle and I received my new King Sized Koala Mattress the day after I ordered it. I kept in mind it takes up to 30 days to get used to a new, supportive mattress. It’s been a week - my mind is blown, I’ve never woken up as refreshed! After 2.5 years of dating, my boyfriend and I rarely shared a bed. We’re both over 6ft and restless sleepers. We would sink into the middle of my old, too soft, queen mattress. We can both sleep soundly and comfortably on the Koala - no partner disturbance! He’s been over nearly every night for the past week! Koala.... I think you guys will be responsible for my boyfriend and I moving in together (thanks for that ;) )
Well worth it
My husband and I desperately needed a new mattress, so we figured we’d try the Koala because it was a great price, and had a trial period with a money back guarantee. I have back/hip problems and whenever I sleep on a mattress other than my own, I wake up in a lot of pain. The koala mattress arrived much faster than we thought (we live in a rural area) and was very easy to unpack. We love the removable cover and we found it very comfortable to sleep on. The first night I slept on it was the deepest sleep I’d had in a long time and I woke up with no pain! If you’re thinking about trialing the koala, just do it!
Queen mattress
Great mattress, very comfortable sleep. Delivered the next day. Will definitely buy another.
Lived up too expectations!
Read reviews and with 120 days offer we thought what have we got to lose! Ordered Wednesday arvo on our doorstep Friday afternoon and slept on that night! Love it, we were sceptical but have had great nights sleep since and I don’t even know when my partner gets up, numerous, during the night. If you’re thinking of buying a new mattress go for it.
Great service great mattress
Ordered and delivered next day. Very comfortable
Good mattress
Good mattress and very convenient to deliver in less than 24 hours. Informed every step of the way about the status of the order
Koala Matress
Bloody comfy, best matress ive ever had
Koala Queen
The process of ordering was great, and the mattress is fantastic. The only downside was the delivery company. I ordered it to be delivered in a 5-8 time slot and it came at 3:00pm. Luckily I got home from work early.