Emma Mattress Reviews

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Emma

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Emma is a popular European mattress brand that has brought its exciting, and exceptionally priced foam mattress to Australia. In addition to its low price, one of its core differentiators is superior cooling with its Airgocell® temperature regulating foam. Also, with 7 support zones, customers report overwhelmingly happy experiences for the price and value of their mattresses. If you're on a budget, this is a serious brand to consider. Live in New Zealand? Check out Emma's New Zealand mattress of the same design.

Mattress Score

Overall Score: 9.6/10

Customer Satisfaction: 9.6/10

Price Value: 9.7/10

No Back Pain: 9.5/10

Price: $799-$1199

Trial Period: 100 Nights

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Emma's Specifics

The Emma mattress sold in Australia and New Zealand features three layers of foam, including the proprietary Airgocell® foam layer that relieves pressure and is exceptional at temperature regulation. Most customers find the Emma mattress to be comfortable, with customers describing a supportive feel with some pressure relief from the Airgocell® layer. Emma is very well rated by customers. Those rare complaints mostly mentioned issues with firmness and responsiveness post-delivery (which seem to resolve).

Craftsmanship & Materials

One of the biggest enhancements in the Emma mattress is the Airgocell® foam, which includes cooling gel-infusion and balanced pressure point relief.

Here is what's inside the Emma Mattress:

Cover Layer: The first layer of the Emma Mattress is a climate regulating cover, which is elastic and moisture-wicking while diffusing heat away from the surface.

Layer 2: Emma's Airgocell® foam layer offers an eco-friendly design with a breathable, cooling gel infusion. The feel is bouncy with a gentle contour for less partner disturbance.

Layer 3: A 7-zoned high resilience foam has air channels in the top and bottom for a supportive feel for spinal alignment and extra temperature regulation, working in conjunction with the layers above.

Layer 4: The last layer is a point-elastic foam that provides extra support and counter-pressure to keep the mattress durable and provide ease of movement for sleepers above.

Overall Comfort

Customers have plenty of good things to say about initial comfort, describing a supportive feel with plenty of cooling and gentle pressure relief. There are many that describe happiness about the quality and feel for the price. Those with rare complaints mostly mentioned issues with mattresses feeling a bit too firm for them.

Firmness

The Emma mattress is a great medium-firm option, which is ideal for most sleepers. Back sleepers and side sleepers and those looking for superior middle spine support will do best.

Back Pain Relief

The zoned support middle layer helps with greater center spine support, which enables superior relaxation and comfort while back sleeping and reduces pressure points while side sleeping.

Cooling

The Emma mattress offers plenty of cooling features from its Airgocell® foam and cooling cover, and customers report that Emma's mattress does a superior job keeping cool during the summer months.

Who Is Emma's Mattress Best For?

Emma's mattress is a great option for sleepers looking for superior comfort with high value for the price. Those that do best appreciate its balanced and supportive feel that keeps cool during warm nights. Customers also like pairing it with the cosy, OEKO-TEX® certified Emma pillow.

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Browse Emma Customer Reviews

Pain no more

I had a chronic back pain, and as soon as I bought new Emma mattress, I was reborned again.

It is a no from me.

It's just not for me, I don't feel comfortable on it.

very nice

Yes Emma mattress! I am so so happy with this mattress.

Emma review

We bought a queen size and twin for our daughter plus the mattress protectors. After trying it out for cca 50 days, I can say this was a really good investment.

ohhhhh

Every morning when I wake up I feel so rested, this mattress is a complete miracle.

really really good

my previous mattress can't even compare to this one.

Pleased

Thank you to my son, he ordered me this amazing mattress. I am really pleased with it.

It is really good

I started sleeping really well! I mean, I can't get out of the bed in the morning.

Excited!

I am really enjoying my trial period, and after 10 days already I know it's going to be a forever relationship with this mattress.

I am suprised

Really didn't expect that Emma is going to be so good.

Thank you Emma!

I bought me and my husband a new Emma queen mattress, and I can say we are very happy about it. It gives great support, it is comfortable and it gives cooling effect in the same time.

Absolutely love it!

This was the best purchase ever! Yey me! Yey Emma!

Comfortable

The mattress is comfortable, but It did not resolve my back pain quiet yet. Please Emma, help me! :)

Delivery service

The address was right, but they somehow managed to get it wrong, so I waited for ages.

Deciding

I am still getting used to it.

Nice

It feels overwhelming to order a mattress online, but it turned out a really good choice in the end.

Really solid mattress

The mattress is a little more firm than expected but still comfortable. The price exceeds the quality. We paid around $900 including a discount for mattress. I think the value should be around $800 at most. Delivery was to the door. The mattress is quite heavy and would require a strong person to drag it upstairs in its box, but I managed it somehow.

good mattress

It feels so breathable.

Disadvantage

Much softer and less supportive than advertised.

Nice fit for me

I am enjoying the mattress so far.

win win for me

I got it as a gift for my new apartment. Great mattress.

Never going back

Once you try emma mattress you will never go back! Such a blessing to have at home

Very Nice!

Overall I would rate this mattress with 5 stars. It is nice and comfy :)

still figuring it out

Still trying it ot, but it feel like it sinks in the middle.

Pleased so far

I am very satisfied with the mattress.

Very Nice!

Overall I would rate this mattress with 5 stars. It is nice and comfy :)

Best night's sleep ever!

Such a interesting concept of bed in a box. Comfortable!

No worries

Woah what a mattress. You will forget all your worries after you sleep on this mattress!!

Fantastic

This is a really fantastic mattress

What a wonder

I am just amazed by how wonderful this mattress is!!!

Best of the best

I had been using the same mattress for 11 years now. I have seen my children growing up on this mattress so I had an emotional attachment with this mattress and I was reluctant to replace it. But I mustered up courage and ordered an Emma Mattress. I am guilty saying that I don't miss my old mattress at all. I wish i had done my back a favor and ordered this memory foam mattress earlier. Highly recommended for people looking for a new mattress

Happy Dance

I literally did a little happy dance when I got my Emma Queen mattress. I heard so much about how the memory foam is of such a great quality. It lives up to the expectations

Instant Love <3

I fell in love with Emma memory foam mattress from the first time I slept on it. It is made with different layers and they offer an extra layer if you are unhappy with the firmness level. So I think everyone can customize the mattress according to their own liking which is perfect

Trustworthy

They live up to their promises. I was highly inspired by their service and how quickly the product was delivered. The mattress itself is a wonder. So comfy!

Cheers!

Most satisfying purchase I have made in a long while. So soft and yet perfect firmness makes it worth purchasing

Emma is staying!

I was not sure about my choice of Emma memory foam mattress when I purchased it. But after using it for about a month now, I can say for sure that I am not going to need a new mattress for a very long time. Even if I do need a mattress in the future I would go for Emma mattress definitely! Bravo!!

You won't be sorry

Trust me you will not be sorry if you buy this mattress. It's amazing! My life just got better thanks to Emma's amazing technology of memory foam mattress

Nothing feels better than this!

Sleeping on this mattress is the best feeling ever. I did not think I would come back to write a review about a mattress, trust me you can't imagine what sleeping on this mattress feels like without owning one of these. Try for yourself

Soft as a cloud

Damn! This is the mattresssss!!! So soft yet so comfy, I can't get out of it! Highly recommended

It keeps me cool

The best thing about this mattress is that it keeps me cool at night. The technology used behind this mattress is just wonderful. I sleep better and wake up happy now.

It completes my home

My new home did not have any mattress. I had to buy 3 mattresses for the new beds I purchased. I was not sure which one should I go for as I was spending a lot of money. I thought a lot and after reading the description of this mattress I fell in love with it. It fits my beds so perfectly and beautifully. Emma makes my home look complete. Thank you!!

Never going back to Purple!

Purple was the mattress I chose when I wanted to replace my old mattress, but its memory foam turned out to be of a very bad quality. I shifted it to Emma mattress not knowing how it will be. It was a like a blind date lol but it is the best. It is comfy and soft. I love it!

No more tossing and turning

I hope this review helps many other people like me. I used to have such a hard time falling asleep at night after my husband and kids had slept. Even tossing, turning and changing different positions did not help me. Buying Emma's king mattress has been a life changing event for me. I sleep peacefully and within no time. Thank God i came across this blessing in disguise.

ZZZzzzzZZZ

I am sleeping like a bear in winter time.

My Emma Queen mattress

I got the Emma Queen mattress a few weeks ago. My wife had been complainig that our matress is old now and we should go get a new one. I suggested making a purchase online but she wanted to go and try it first before buying. I am usually very busy and travelling so did not get time to go with her. I thought i would surprise her by ordering the mattress online. It came in 2 days and my wife was so wonderfully surprised. She loves it and that makes me the happiest man.

Ready to sleep all day

I can sleep all day! This mattress is so damn comfy man!

Quality is great

My only concern when purchasing memory foam mattress is that they sink in very easily after only a few months and they are not very comfortable anymore. This mattress has proven me wrong. It has a great quality and I am loving the fact that it still has not changed its shape even after using it for 6 months now.

Friendly for my pocket

Such a good value for money. I recently went to the Emma website and purchased this mattress as it looks great and I read some great reviews about its quality. I was looking for something friendly for my pocket and this mattress is exactly what I had in my mind.

Good, not great!

Ehhh, not so good as I expected.

What did I just sleep on?

Guys Guys Guys! I slept on the my twin emma mattress last night for the first time and WOAH! What a mattress! Comfortable, firm and beautiful! Highly recommended to everyone who loves their sleep!

I found the one

After months of research I have found the perfect memory foam mattress that I was looking for. It looks great and is super comfy. I love it

King size mattress

We bought the king size, we are liking it so far

Emma mattress is doing the magic

I was a little anxious of buying a mattress online, before trying it out, but it turned out so nice. I feel like floating everytime I lay on it.

Worth the investment

I am still a student, but this is really a great mattress for its price.

Queen

WOW! 5/5 stars

Protector is everything

I have a dog and a cat, and you can't imagine how its good to have a waterproof protector!! Emma this is my discovery of a century!

It is a no from me.

It's just not for me, I don't feel comfortable on it.

very nice

Yes Emma mattress! I am so so happy with this mattress.

Pain no more

I had a chronic back pain, and as soon as I bought new Emma mattress, I was reborned again.

Emma review

We bought a queen size and twin for our daughter plus the mattress protectors. After trying it out for cca 50 days, I can say this was a really good investment.

ohhhhh

Every morning when I wake up I feel so rested, this mattress is a complete miracle.

really really good

my previous mattress can't even compare to this one.

Pleased

Thank you to my son, he ordered me this amazing mattress. I am really pleased with it.

It is really good

I started sleeping really well! I mean, I can't get out of the bed in the morning.

Excited!

I am really enjoying my trial period, and after 10 days already I know it's going to be a forever relationship with this mattress.

I am suprised

Really didn't expect that Emma is going to be so good.

Thank you Emma!

I bought me and my husband a new Emma queen mattress, and I can say we are very happy about it. It gives great support, it is comfortable and it gives cooling effect in the same time.

Absolutely love it!

This was the best purchase ever! Yey me! Yey Emma!

Comfortable

The mattress is comfortable, but It did not resolve my back pain quiet yet. Please Emma, help me! :)

Delivery service

The address was right, but they somehow managed to get it wrong, so I waited for ages.

Deciding

I am still getting used to it.

Nice

It feels overwhelming to order a mattress online, but it turned out a really good choice in the end.

Really solid mattress

The mattress is a little more firm than expected but still comfortable. The price exceeds the quality. We paid around $900 including a discount for mattress. I think the value should be around $800 at most. Delivery was to the door. The mattress is quite heavy and would require a strong person to drag it upstairs in its box, but I managed it somehow.

good mattress

It feels so breathable.

Disadvantage

Much softer and less supportive than advertised.

Nice fit for me

I am enjoying the mattress so far.

win win for me

I got it as a gift for my new apartment. Great mattress.

Cover

I spilled water on the cover by accident the other day, imagine my surprise when I saw that nothing went through. Great job with the cover!

Never going back

Once you try emma mattress you will never go back! Such a blessing to have at home

Very Nice!

Overall I would rate this mattress with 5 stars. It is nice and comfy :)

still figuring it out

Still trying it ot, but it feel like it sinks in the middle.

Pleased so far

I am very satisfied with the mattress.

Very Nice!

Overall I would rate this mattress with 5 stars. It is nice and comfy :)

Best night's sleep ever!

Such a interesting concept of bed in a box. Comfortable!

I'm not satisfied but if I was younger it would be perfect

I found the mattress hard not as soft as described . Im undergoing surgery soon and needed a soft supportive mattress. 100 nights free trial made me give it a go but after a week I had to go try a new mattress in-store . Trying to get refund is being hard a challenge so make sure you use PayPal for security

The worst customer service I've EVER experienced.

Honestly, the customer service is absolutely dreadful. The don't have a phone number so when I had problems they were uncontactable apart from email, which they take days to respond to. Not helpful when you're in the middle of a problem. I ordered a mattress and a pillow. First of all I get a text message from a delivery company telling me the mattress would be there in the next hour. Ummm…? What? No one has mentioned the mattress was coming that day! I wasn't there, or anywhere near home for the rest of the day. Very poor communication. You have to make sure you are home all day as they won't even give you a time block. I email and email. I eventually book in a day that suits, and make sure I am there.. all day… waiting. Finally there's a knock at the door at 7:20pm at night. Its the delivery people!! Hooray!! Oh, they only have the pillow. Once again I email and email with no response for a couple of days. Are these people for real!? Finally someone emails back a word vomit of insincere over the top politeness and a mulittude of excuses. One of that is, the phone lines were down. Pfft. Seriously there is NO excuse for the lack of communication in this day and age. Besides, they don't have a phone number!!!! They offer me $20 for my troubles. I tell them I'm so pleased they think a whole day of my time wasted is worth $20. I decline the $20. So… once again we make a new day and I wait and wait for the mattress. It doesn't come! The very next morning when I'm on the phone with the delivery company telling them not to bother delivering it as I don't want it any more, it arrives. I email Emma mattress to come and take it back, and to send me a refund immediately. That was three weeks ago. They still have not responded. Try the Eva mattress. Better quality. Wayyyyy better service.

Firm, decent mattress

It's pretty comfortable! Still relatively new, but firm. There's a bit of a dip where it was folded when it arrives, I'm hoping that resolves, but it's also at my feet, so not too stressed.

Emma Mattress

Just bought a new Emma mattress and cannot praise enough the customer service.I ordered the wrong size initially but nothing was a problem. Prompt return service and correct size delivered. Fantastic to sleep on and looking forward to many more peaceful slumbers... Thank you for an excellent service

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