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Astrabeds manufactures a latex mattress that they sell exclusively online. Their mattress comes with multiple firmness options. They also provide a dual-sided option so that partners with different preferences can still have what they want on their side. Some customers have had good experiences, but there are some that had issues with initial comfort and durability.
Springwall is a popular North American mattress brand, based in Canada. They are famous for crafting brands inluding Reverie, Chriropractic, and Sesame Street brands. They specialize in memory foam offerings primarily though they also manufacture traditional innerspring and hybrid models. They have foam support cell technology that is differentiated than many other competitors. Overall, customers find Springwall products comfy at first, but there are some complaints about durability for some.
Based on our aggregated reviews and our scoring method, we recommend Springwall in this match up!
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Some sleepers are comfortable with their new beds, but others were not as satisfied with how the mattress made them feel. Despite those that love these mattresses, these mattresses have lower than average customer satisfaction. Read on below for more information about these mattresses.
Some customers have been satisfied with the supportiveness of these mattresses, but others have had complaints about the support lasting. For those that have back pain already, read the reviews to make sure the mattress works with your body.
The customers have mixed thoughts about edge support on these mattresses. Some feel that there is evenness in support across the surface, but others had problems with dipping along the sides.
Sadly, not everyone rates these mattresses well for longevity. While some folks describes them as comfortable for them, others found that quicker break down than others. Make sure to do some extra reading of the reviews and warranty policies before buying.
Researching customer satisfaction is a perfect way to narrow down your search. Overall, sleepers feel 'hot and cold' about these mattresses. Some have had complaints about the feel, but others have found them to be exactly what they wanted. Research more below to learn what customers say and how one of these mattresses will react to your body.
Stomach and back sleepers need tons of support from their mattresses. Side sleepers also need a supportive mattress that keeps their spine, hips, and shoulders aligned. For most reviewers, these mattresses provide a good amount of support. That being said, some customers didn't feel supported 100% of the time so if you are heavier, make sure that your selection is right for you.
Most feel comfortable with the edge support of these mattresses. That said, there were some mixed reviews about the edge support.
A mattress that is good for durability can save you a lot of money and headaches. However, these days, everything from clothes to mattresses are wearing out quicker and quicker as businesses compete for profits. These mattresses get mixed feedback from customers on durability. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. Do some additional research and make sure that your choice should work well for you before purchasing.
I love that this mattress is healthy. Toxic chemicals do known to cause respiratory illness do not continually outgas from this mattress. This mattress is made of natural materials, latex, 100% organic cotton, and wool. My 3 year old sone is very prone to respiratory illness. This mattress doesn't add to him being sick. This mattress is also very, very comfortable. I love it.View More Reviews
I thought I researched high and low for the best bed latex bed I could find for my new family. I was thrilled to find this highly recommended company online... until I actually had to sleep on it, and then deal with customer service. My partner was quickly kicked out of the bed to the guest room as the minute he came in, we rolled to his side of the bed and any movement anyone made, moves the bed like a wave. On top of that we get back and shoulder pain in ways we do not on any other mattress we sleep on! I've expressed all of this to customer service several times for several months and still nothing. Stay away from this company.
I had never tried a latex mattress before so I had no idea how we would like our new bed. Of course I read all the reviews and did quite a bit of research before our purchase. My husband and I have loved the bed ever since our first night. It is solid, but soft, firm but not hard. There is sufficient support and a lot of comfort. We are very happy with this latex mattress system. The only tricky part was putting all the layers down exactly one on top of the other. Zipping it closed was not a problem and the quality of the enclosure is very good.
Well i've been sleeping on this mattress since may of last year and I think I probably should've gone with the softest version. I don't really like firm beds and I switched the layers to better accommodate my sleeping preferences, however, that didn't really help. I would love a softer bed. If you like beds on the firmer side, then you'll probably love this, but not me. Aside from that, I don't like how difficult this bed is to set up. The layers come packaged separate from the rest of the mattress and you have to zip the layers inside of the mattress, and that is a pain in the neck. Not to mention how heavy each part is. Not only that, but if you aren't careful while zipping those layers into the mattress, then you'll damage the foam. Overall, if you are in need of a firm bed and you have back problems, then I would suggest this mattress, but if not, save your money and get a cheap one.
After an exhaustive search through countless websites, and speaking with many in the industry I had settled on a mattress offered by Habitat Furnishings when, by chance, I came across Astrabeds. I liked what I was seeing and made the last minute switch to the Harmony bed. I do not regret it for a second. It was love that first night. I did not require an adjustment period nor did I experience any of the soreness others have while transitioning to a new mattress. While I have had the bed for less than a month, I cannot emphasize enough how pleased I have been so far. Also, the pillows are equally amazing. Just the right density and buoyancy yet remain light. I was very happy with my bamboo pillows but Astrabeds offered free pillows at the time of purchase so there was nothing to lose. Now they are the primary pillows we use with the bamboo relegated to the closet.
Mu husband and I have found our new mattress comfortable from the first night we slept on it.
I supports our bodies from head to foot, but without feeling we are sleeping on a board or extra firm mattress. Although my husband did not think we needed to replace our previous mattress, he admits now
he is sleeping better and more comfortably. Thanks Astrabeds for making me right!
We are both so pleased we chose Astrabed and the Solace bed.
I have my pads sorted so as to firm up the bed. I may need to get another 90 pad(firmest) to add more firmness.
The cover zippers pull apart. The zipper teeth separate as one tries to close the cover. Huge pain in the butt trying to reintegrate the teeth.
I need one more firm pad but now concerned that (A) can't get the cover unzipped due to teeth separation and (B) won't be able to zip the cover closed again.
I am sleeping better.
What I am curious about is how long until the latex weakens so as to lose integrity. Only time will tell which is why I am giving only 4 stars. With such short usage time I'm not comfortable giving any more stars.
I should be asked for a review in a year.
As I sleep alone I am concerned about the wear on just that one side. The mattress weighs a lot so it's impossible for one person to rotate so as to get even wear.
It's almost too difficult to find enough positive adjectives to describe this mattress. It's wonderfully comfortable, supportive and just dreamy to sleep in. When I get in it at the end of the day, I just say, "Ahhhh". The only downside is that i'm not awake long enough to savor it enough.
I received this bed two weeks ago. The first thing I noticed about it is that it was heavy - heavier than any bed I'd ever lifted. But all that weight is pure organic latex. The moment I rolled out the bed and plopped down on it, I felt I was laying on sixty pounds of very high quality product.
On the other hand... I got a 'medium' firmness bed and it seems quite firm to me. In retrospect, I'm thinking I should have either gotten the harmony bed with three inches of extra height to compress or gotten the sonoma bed in the 'soft' firmness. As many of the other reviews have pointed out, this is by far the firmest bed they offer. If you're a side sleeper, you may want to also consider these two alternative options. But again, this is a question of suitability to my own sleeping style rather than product quality.
I bought this bed in December so I have had it for 9 mos now. When I first slept in it it was too hard and my back was sore when I woke up. Customer service recommended I switch the layers around, which I did and it still didn't help. I asked for the softest combination I could get so I could sink into it. It seemed like my shoulder was kind of jambing up because of the firmness. I called again and customer service said they would send me out a new layer free of charge And that I just needed to donate the old layer. Super easy. Customer service was always really helpful. Once I got the soft layer on top of another soft layer it has been the most comfortable bed I have ever owned. I love the fact that I know I am not breathing any toxic fumes at night and I wake up feeling really good and my body doesn't hurt. The only problem with it is it is soooo comfortable that I hate to go on vacation now and sleep in hotel rooms because I miss my bed!
We have noted Mattress holds heat, Partner had to get thick pad because of heat. To put mattress together they should send out instructions if you buy split with different levels of firmness. Had to call to find out how to put together.
We are very pleased with our Serenity Queen mattress. I was a bit worried about buying without having the chance to try it in a store but the delivery was flawlessm, it was very easy to unpack and put on the bed and my husband and I like it very much. One caution: we both like a firm mattress and ordered such but I guess our old mattress had settled in more than I'd realized. The mattress was too firm for me as I'm thin and it felt almost too hard. I added a memory foam pad and it is fine but it would have been better to order one that was a bit softer. I would definitely buy from Astra Bed again
Love that is eco friendy. We got medium firmess, but found it to be too soft. After talking with a costumer representative, he suggested rearranging the layers. Which is easily done, but each individual leayer is heavy and difficult to move. We still have to try the new arrangement, but trust we will be satisfied at the end with the firmess we want.
For the past year I have been suffering from the lingering pain from a lower back injury. After countless massages, physical therapy, and regular yoga practice, I noticed that my symptoms usually diminished during my frequent trips away from home. It must be my bed! So I embarked upon a quest to find a replacement. My physical therapist recommended tempurpedic, but I didn't like the price tag or the multiple reports of allergic reactions I encountered online. I found many organic mattress retailers, but they were all of questionable authenticity and varying price points. After a long search, I found astrabeds and decided to give this mattress a try. So far I have been sleeping more soundly than I have in years.
Took a leap of faith on this bed, since, you know, the store exists on the internet. I felt comfortable with the guarantee, and I'm so glad I made this purchase. After ample research, including a visit to a competitor's awkwardly staffed storefront, from what I could tell, astrabeds offered the highest quality at the most reasonable price. The bed itself is great -- sturdy, but with enough give that it feels comfortable (I don't like a "sinking" mattress), it is supportive and also absorbs/diffuses most motion, making it great for couples, or you know, your special bed friend. I had neck pain and often strained my neck leading up to this purchase, 4 months later, that has essentially dissipated. I recommend this bed to all my friends and have even invited some of them to sleep over BECAUSE IT'S THAT GREAT.
- Mattress and adjustable base are very comfortable. Assembly was easy - although I would consider the full setup option due to the weight and awkwardness of moving the bases.
- We had read some comments regarding selecting the firmness of the mattresses. This lead us to chooses too soft an option. I would suggest going with what you use today for firmness. Exchange of mattress layers was easy, but delays the time you are ready to use the mattress.
- 90 day trial with no hassle return is a misleading. For various reasons, it took 80 days for us to get everything fully delivered. That leaves very little time to evaluate the bed fully setup. Also, the 90 day trial does not include the adjustable base. So, if we decide to return the mattresses, we would have to keep the bases.
Very comfortable. Weight makes putting on contour sheets difficult. Provides great support whether sleeping on side or back. Shipping was on time and the FedEx carrier even put the large b0xes in the bedroom rather than leaving at the door.
Improved quality and duration of sleep. More restful deep sleep
Bed came rolled up and compressed. We let it air out for a day before trying it out. It seemed too thin at first. We could feel the floor when kneeling on it.
Once we put it on the box spring that feeling went away.
The bed is much thinner than our old mattress but it supports us well.
We really like that it is made from natural materials and does not have a chemical smell.
I purchased a top of the line Tempurpedic about 18 months ago to replace my worn out spring mattress. I HATED IT. It sort of swallows you up, so you have to work hard to turn over (and therefore wake up more). It's also HOT. I was not getting a good night's sleep, and was at my wits end. I have always loved latex pillows, so I decided to give Astrabeds a try. I am in love! It's like sleeping on a cloud...a bouncy, supportive cloud. The only thing the old mattress did better was dampening my husband's movement. You do feel movement more with latex, but the new bed is still leaps and bounds over the Tempurpedic. And, it's made in the USA. Love, love, LOVE!
My wife and I got sick of buying a mattress every few years. We decided to take the plunge and buy an expensive, highly rated mattress. We couldn't be happier. We both have back problems and chose medium firm for our firmness level. It is perfect. No cupping and hammocking so far. I even said to my wife it feels like I am a kid again sleeping at grandmas house!
Best sleep ever. Massaging is a total bonus. Unbelievable pain relief
I travel a lot for work so when I get to be home I want to make sure I'm as comfortable as possible and this bed has nailed it so far. It's a pain to put together and you can tell where the different sides of the latex pads are, even when the bed is made. But I have been sleeping like a rock and that's what matters.
The mattress feels very comfortable and maintains its shape very well. It is a great addition to any bed. I specifically love the fact it is all natural.I ordered the mattress via phone and Customer service was very professional and helpful.Also, the mattress arrived before the expected delivery date.
We knew it was time for a new bed and after researching I knew that latex was the route I wanted to go. Astrabeds custom make your bed once you order so it took a bit for it to arrive. When it did, the FedEx driver was pretty unhappy because of how heavy it was. It took two strong men to move it and get it situated on our bed. We just used our original box springs and put a piece of plywoood to create the firm flat base the bed needs. At first... I hated it. It was too hard, I couldn't get used to it...etc. But we gave it time and now I love it. My back doesn't hurt anymore and it seems comfy to me now. I wouldn't get one for a guest bed as I think its kind of an 'acquired' type of bed that your body adjusts to. Overall, if you're thinking of getting one, I say go for it!! They do offer a return policy and want to help you get comfortable with your new bed.
I was worried that when they said "firm" that it wouldn't really be FIRM, but it is. My body is still getting used to this firmness, but it is what I wanted. It has kept its shape and works out great for doubling as a daybed/couch/bed. I use it as my main bed and my back feels great when I get up. The mattress does seem to give off a slight scent that it seems to give to the sheets on top. I am hoping that it will dissipate over time. Overall, the price point and the quality of the organic materials was in a very good spot compared to what other companies would ask you to pay, and that is what made this bed so compelling. All I can say to other shoppers out there, is to really research the firmness you want, because that will be the most important.
I was very impressed with every aspect of my purchase. the sales person was endlessly patience and truthful. I wanted an organic material with no metal springs. So dumped my Duxianna mattress and am very happy with my latex.
I heard that metal coils in the beds are a cause for health issues. I swear by god I've stopped getting headaches and migraines. It's so comfortable to boot.
Price is best i've seen and easy assembly.
After owning and IKEA mattress for ten years, I was suffering from terrible hip pain and was ready for a new mattress. My husband didn't seem to mind the hard, squeaky IKEA mattress, but I spent hours doing research for our next mattress. I had heard of memory foam, but never of latex, and was happy to read about how it doesn't retain heat as much as memory foam (I am a hot sleeper). The mattress was definitely expensive, but you can't put a price tag on a good night's sleep! I loved that I could order a firm mattress for my husband and a soft mattress for me (split king, see photo). My expectations were high on the first night, but the first night was not perfect! Luckily Justin, from Customer Service, was able to help us. He suggested a new arrangement for the three mattresses and that worked. The great thing about these mattresses is that you can rearrange the three layers to get different levels of softness/hardness. Justin was great, always answered my e-mail immediately and even phoned to ask how I was sleeping. My husband now loves his mattress and so do I. Oh, I also loved that there are no chemicals used as latex is a natural material. You can't go wrong with an Astra mattress!!
I've been using my Astrabed for over a month now. I have been very satisfied with the comfort of my bed. I usually wake up with back pain most of the time, and since I started sleeping on the Astrabed my back has felt much better and I don't wake up sore.
My mom visited so I let her use my bed and I slept in the year room. One night after she returned back to her home, she told my dad she liked my mattress more than theirs.
The very first night I slept in this bed, it was heaven! I had a memory foam bed for many years, but boy do I like this bed even better. I prefer a hard bed, and the beauty of this bed is it gives the support I need but the top layer is very soft (I got the medium-hard mattress). I also am always cold, so I appreciate how this bed holds my body heat well.
Got a CA King size mattress to replace a 10 year old innerspring one. Settled on soft, having read many reviews about latex mattresses running generally firmer than other types of mattresses. Turned out a wise decision -- does not feel too soft at all, more like what one would expect from medium.
The only word of caution is about its weight -- pretty heavy, takes at least 2 strong men to handle. Other than that the installation is pretty easy, fits perfectly in its nice fabric enclosure.
GREAT BED. GREAT QUALITY. I SPENT QUITE A BIT OF TIME RESEARCHING THE TYPE OF BED WE WANTED AND THIS FIT THE BILL. IT PERFORMS AS DESCRIBED.
I WOULD RECOMMEND BUYING A BOX SPRING SEPARATE. IT DOES NOT FIT THE MATTRESS. OBVIOUSLY THEY OUTSOURCE THE BOX SPRING.
I purchased the Medium Serenity bed in September 2014. I love it. I am mainly a side sleeper and it gives me the perfect support. It also feels great when I sleep on my back or stomach. My previous mattress, an old Sealy posturepedic, was hurting my back. I researched and found Astra beds, and am glad I did. Before I bought one, I tried out some other latex mattresses to give me a feel for them, but this one is the most comfortable by far.
I love this bed. My wife and I both sleep better since getting this bed. However, when it was delivered, the bed was delivered late because one of the boxes had exploded open (because the contents were previously vacuum sealed in a plastic bag that ripped). They had to drive a separate U-haul just to bring the box that exploded (and poorly taped back together) to my house. Astrabeds has been diligently trying to get to the bottom of this mishap. But all that said, this bed is still fantastic! I would buy another one in a heartbeat... but ask them to double bag it this time. :)
We were looking for a comfortable bed that would provide good support and also "breathe" . Both my wife and I have found that any mattress with a foam top layer is too hot to sleep comfortably. After reading all we could find we decided to try latex, and chose AstraBed. We have not been disappointed, the bed delivers on its advertised features. AstraBed have been very supportive and helpful, and you can't lose with their warranty. We particularly like the organic aspect, as we wanted to avoid anything with fire retardent chemicals added.
This bed is amazing! Was skeptical to order online after shopping several stores but I am so happy that I did. We ordered the Serenity Cal. King in medium and it accommodates my husband (side sleeper) and I (used to be a stomach sleeper-now I rest peacefully on my back!) perfectly. We look forward to many years of our amazing and natural bed!! Thanks Astrabeds!
My wife and I have bad backs. The internet research indicated this type bed may be the ticket? The other beds we have (four other beds in the house) tend to wiggle when a person rolls over. It was at the point that we would spend a considerable amount of money to get some rest. We needed a firm mattress that would:
1 Not "form fit to each person sleeping on it" but would recover to its original shape
2. Not wiggle when one person moves,
3. Support the body in any position,
4. Large enough to fit two adults and two kids to lay on it for TV movie time,
5. Allow air circulation around the bed because we have Hydronic Heating in the floor and the floor cannot be covered. Covering the floor results in no heat in the room. We live in cold wet Seattle,
6. Preferably light to move for cleaning the room and carpets,
7. Will not have aromas of gas off like other synthetic foams.
8. Have longevity and last us more than a couple of years.
9. Mattress durability when being moved.
This mattress accomplishes some of the goals
The mattress is actually 4 pieces. It consists of a cover holder that retains the various foam layers, a large foam layer (about 8 inches thick), and two smaller foams (about 2 inch thick each). Each of the two smaller foams has different durometer ratings (hardness ratings). We first tried only the large foam only. It was too hard. We then tried the middle foam (firm on top of the hard and the softest on top of the firm). This was much too soft. We then tried the 2 inch hard foam on top of the 2 inch soft foam. This was still too soft. We then tried only the 8 inch foam and the hard 2 inch foam and eliminated the soft 2 inch foam. This is where we are today. Each trial period lasted about 2 to 3 weeks (except the single 8 inch) layer. We only slept on this for about 5 days because the other two layers had not arrived. (The bed came in two different packages delivered at two different times).
We have been sleeping on the various renditions (stacks) of the mattress foam for almost 3 months.
We both still have back pain.
As for our list:
1. Not "form fit to each person sleeping on it" but would recover to its original shape – So far the mattress seems to have a good hysteresis (the ability for the material to return to its original shape) We tried some artificial foam mattress before the Astra and although the artificial foam recovered, it took a long time to recover and it would also tend to pocket too much when rolling over leaving lumps. The Astra foam does not seem to pocket and it returns almost immediately to its original shape.
2. Not wiggle when one person moves. While we understand that a lot of the movement of a bed is due to its frame, we know from experience that in other beds, just the makeup of the bed with springs etc , motion on the bed will pull other parts of the structure and result in motion, or what I will call wiggling when two people are in a bed and one moves. I in fact can actually feel a regular bed move from my heart beat. The Astra does not have this motion.
3. Support the body in any position. The Astra Bed seems to accomplish this. Due to my bad back, I move a considerable amount during the night. I will move from my back to either side numerous times. With each roll my body will have different curves on the mattress. It does not seem to matter what position I end up in, the mattress still recovers nicely without pockets.
4. Large enough to fit two adults and two kids to lay on it for TV movie time – We purchased the standard King Size bed. Our other bed was a California King. The standard Astra King mattress is shorter and wider than a California King. We are using the California King bottom springs mounted on top of 2 x6 boards which brings the height of the bed off of the floor. We separated the California King bottom springs about 4 inches beneath a plywood top. We placed the Astra bed on top of the plywood with a space at the head of the bed where we have place additional foam to make up the difference. The result is a California Bed length with the width of a Standard King. Plenty of room for kids next to us or at the foot of the bed to watch movies.
5. Allow air circulation around the bed because we have Hydronic Heating in the floor and the floor cannot be covered. Covering the floor results in no heat in the room. We live in cold wet Seattle – The above description (4) allows for air circulation beneath the bed and warm air to escape into the room.
6. Preferably light to move for cleaning the room and carpets- This is not a light bed, nor portable. The Astra Foam is very difficult to handle due to its flexibility. It has no handles. Its like moving a 250 lb piece of jello. The foam itself is also delicate. It will tear easily if not careful. Don't jump on it! Movie night should not include a trampoline on mom and dad's bed. It would be a good idea to have a frame made that could sandwich the mattress together and allow it to be moved as a unit then when being used as a bed, the top support of the sandwich could be removed to allow use of the Mattress. Maybe a honeycomb type of frame?
7. Will not have aromas of gas off like other synthetic foams – There was only a small aroma after opening the plastic bag that held the foam. I am very susceptible to vapors and aromas. I tried the artificial foam and it was not acceptable. The Astra foam did not have the chemical smell.
8. Have longevity and last us more than a couple of years – this has yet to be determined however the "guarantee is that if there is a problem, Astra will replace it.
9. Mattress durability when being moved – This was covered in item "6" above.
This is not an inexpensive bed. I anticipate notifying Astra of the soft 2 inch thick foam that is not being used anymore and asking to return it for reimbursement since we will not be using it.
The outer cover holding the Latex foam is difficult to move and should have additional edge support with handles allowing the re-positioning of the mattress on top of whatever frame it sits on. I think the zippers around the outside and the cover material itself will eventually tear. It should be made of a sturdier material because the Latex itself is so flexible.
My wife loves the fact that when I get up at night, she does not feel any motion. This allows her to continue her rest.
Overall, we will be keeping the bed. I will probably come up with a different type of bed frame to accommodate a higher bed and solid supports. I looked at the frames available from Astra and opted to not purchase due to the apparent lack of leg support (not enough gussets to eliminate bed motion).
We went out on a limb buying the Astra bed because we couldn't try it first, but it is great!
My wife and I retired in 2014 and decided to add some comfort to our sleep by purchasing a new mattress. Our old mattress was over 25+ years old and had a number of pressure points hurting the backs. I reviewed various mattresses on-line with pros and cons regarding their composition and concluded the latex layered memory foam one was the best for us. I was skeptical in purchasing the Serenity on-line since I never laid on this type of mattress before. After sleeping on this mattress for five weeks, I am happy with my purchase with its comfort (backs feel better refreshed upon awakening) and how the foam quickly responds back upon turning from different positions. The only problem that I experienced was a slight delivery problem which the company quickly and graciously corrected.
Enjoying my Serenity bed so far. I got the medium density variant. I find it much more comfortable to sleep on my side than an innerspring mattress. I don't have any problem shifting position as I sleep on my side, back and stomach during the course of a night.
Downsides are that the mattress is very heavy and unwieldy. Difficult to move without someone to help.
It also has some moderate heat retention. This is both a benefit and a negative in my opinion. I am going to try it for a while with a simple cotton mattress pad/protector. If heat retention becomes a bigger deal, I may try adding a gel mattress topper.
The bed was adjustable to fit in my bedroom and it was comfortable enough to lay down and get a nice rest. I did not have trouble with the assembly. The warranty had 1 year. But after 1 year you have to pay for it. If it gets damage you could exchange it or get a refund. I think it won't get damage since it was in good shape. The staff that work there were not nice. They were arrogant and did not greet or smile at customers at all. Employees now in days are all arrogant and mean. The value was great. There was no damage to the bed. It is well worth what it cost. The assembly was a little bit hard but I did with help of others.View More Reviews
We like a firm mattress. Our queen size Springwall Lunar Natural HP Euro Posture foam mattress felt good when we bought it. After 2 months we noticed sagging on both sides. By 4 months we began having back aches and stopped using it. We notified the store and manufacturer. They sent a rep who measured the mattress sag without any weight on it. According to their standards it was acceptable. What a joke.
We are not impressed with the Kendra spring wall mattress purchase or the commitment of this company to provide a comfortable well built product. We purchased our mattress in 2012 and after a year noticed a dip on either side where we lay. After about 2 years the dips increased. It is now about 1.5-2 inches deep. We are both healthy weight adults. We turn our mattress regularly but still cannot fix the issues. We recently flipped it on its back and are now sleeping on a new memory foam mattress on top of the bottom of the mattress. Not a great solution but the mattress is very uncomfortable. We recently learned that Springwall has a warranty for the mattress so we contacted them to inquire about what to do. Following a submission of photos of the indents and measurement after flipping the mattress right side up, we were provided with the following information: 'Image 2597 shows an impression on your mattress of approx 1.5 inches and unfortunately this still falls under normal wear and tear and is not considered defective . In order for it to be deemed defective the impression has to be greater than 2 inches. If in future the impression becomes greater than 2 inches please resubmit.'' We now must purchase a new mattress or sleep on a very uncomfortable Springwall. This is very unfortunate. Please do your research prior to purchasing from Springwall.
We also had this queensize mattress less than a year when we started getting sore hips. Wrote the manufacturer in Toronto. They sent a representative down to look at the mattress and we haven't heard from them since. Sent another letter - no reply. Can only sleep a couple of hours without waking up in pain. There also seems to be a lump in the middle that feels firm compared to the sides.
Carol from Glencoe, Ont.
Similar to another reviewer, I tried this bed in the store at the brick, and my boyfriend and I both loved it. BUT after a month at home, it started to dip and sag and when you laid on it parts would give way and be softer than others. We have turned it every week, added support underneath, and now a year later I sleep in the middle diagonally because it's the only long strip in the mattress with uniformity in support. I am saving up to throw this one out and replace it, because unfortunately we spent over $1500 what has become my worst purchase EVER.
I have had continuous back problems since buying this mattress. I wouldn't wish a night's sleep on this mattress for my worst enemy!
Purchased twin size for our son from Sears 11 years ago. one year past the ten year warranty and bed looks and feels like new. more comfortable than the other beds in the house. son says he's not moving out of the house without this bed. occassionally used for overnight guests. lots of comments from them about what a great night's sleep they had and where did I find that fantastic bed. maybe we just got lucky but we love it. would highly recommend this bed. paid 400 for the twin but that was over ten years ago and it was a half price sale at Sears. great investment.
bed bought was the chiropractic approved Imperial queen. Moderately expensive and initially felt quite comfortable. After one month though bed was giving me continuous back pains, and after six years, carefully rotating and flipping as instructed in the book, even my wife says the bed is terrible.
I usually sleep on a piece of foam that is almost 20 years old and get a better rest than this bed. Also another much cheaper bed bought at the same time is still quite comfortable and in excellent condition. Therefore i would suggest it is unwise to buy a bed from this company, and not to trust the recommendations of the chiropractic associations, although i am a frequent user of (good) chiropracters.
Have amazing features that all adjustable beds must have. It has ultimate comfort and can customizable to your likings. The bed is made professional and can comfort back pain. The bed can make your sleep schedule better. The warranty of the adjustable bed is outstanding. This can cover for 20 years which is an outstanding deal. If you are not satisfied with the bed you can 100% full refund back after 101 days. Customer service is as well great but the downside is customer service is through the weekdays. They as well have a customer service email. The service is as well the same as some brands. The deal of the bed is really great and has some very great features added on to the bed. It has many custom features that is really outstanding for the value of the adjustable bed.
I like the overall features as it covers with a basic sheet, but can also customize it by replacing it or hitting a switch. This allows me to adjust the mattress accordingly and is pretty nice to have. The warranty covers everything there is from the mattress to the build structure you make. It also gives you a good amount of options and room to work around the warranty to customize your purchase. The customer service was pretty good as it gives me access to everything I need. The value is pretty good as well since there was no problems at all and there was more than enough value for the purchase.
You can move the side from the head and the legs up and down to make this as comfortable as possible for you at night. The mattress is from really good quality. The warranty is for 2 years and I got it for an additional price that was reasonable for this kind of bed. Completely describes the quality of this kind of bed, the warranty. The customer service was very helpful in every single question I had. They took their time with me and I felt good as a customer. Would highly recommend the customer service. The value of this kind of bed was very reasonable, a good price for best quality. The bed itself was expensive but last me for a very long time.
Love this bed! With an 850 pound capacity, it is very sturdy and well made. Massage feature is basically just vibrator motors, kind of like the 'magic fingers' beds that used to be in motels. It's nice if you're someone who needs to be 'patted' to sleep, like a baby. Shuts off automatically after about 20 minutes. The adjustable motor is very quiet. Head and foot are completely adjustable so you can make it as comfortable as you need. I have a 10-inch Lucid memory foam mattress, which is very firm, that I bought on Amazon 3 years ago for under $300. Same price today, and it works really well with this adjustable base.
Warnings: It comes flat in a huge box. When the bed arrived, there was a fist size hole in the box and there were only two straps and some tape holding it together. At first I was concerned because there was no styrofoam or packing material to absorb bumps during shipment. But once we laid the bed down I realized that it really didn't need extra packing material. The bed is HEAVY. You definitely need two strong people for this project.
Assembly: The manual doesn't tell you in the beginning that you need to insert 9-volt back-up batteries into the motor box. Those instructions are on the last page - AFTER you've flipped the base over and then have to crawl around on the floor to reach the box. But assembly is simple. Attach the legs, cut away a few strips of zip tie that hold the power cord, insert the 9-volt batteries, and then the bed is ready to flip right side up. Here's where it gets tricky. You need two people to dead lift the unwieldy, 125 pound base and flip it over. You cannot 'lean' it over on its side, because the pressure on the legs could bend or snap the metal bolts. It was a challenge for my daughter and me but we managed. Anyway, once it's right-side up you just need to attach the corner brackets that hold the mattress on. I don't think they tell you that the bed also comes with the headboard attachment kit, which was a nice surprise.
Have slept blissfully for a 3 nights. I bought it because I have moderate sleep apnea and sometimes woke up with headaches. The wedge type pillows weren't much help because I would slide off during the night. With this adjustable bed, I am able to lift the head up so that my sleep is uninterrupted and I wake up feeling like I actually got a good night's rest - either on my back or on my side. No more headaches. I love being able to elevate my legs while I watch TV or read - it really helps with edema. I used an income tax return to purchase this bed. Best thing I've done for myself in years!
I suffer from sleep apnea, snoring and lower back pain. Tried every type of standard flat mattress and nothing helped. Paired the Reverie 5D with Perfect Coud Atlas mattresses, put bed in anti-gravity mode and now sleep great with no pain, snoring or breathing issues. A real life changer. I've been recommending this bed to everyone.
This is just a review about the seller and delivery/setup - as well as initial impressions after a few hours. Will update after some more time.
We purchased a king - which is two twin bases. Delivery was great, as it comes in (2) 140# boxes which meant it wasn't impossible for two people to carry up stairs and do the set-up. The instructional videos on Reverie's site are spot-on and helped us a lot.
Set-up was exactly as shown on the video. The _only_ thing I would caution folks on is that if you are buying it as a king and intend to use it as one bed, not controlled as a split - both remotes can be paired to both sides of the bed, just follow the instructions (easier to do before you set the bed in it's place as it's heavy to lift up!).
We paired this with our existing Casper mattress and it fits perfectly and works very well in every configuration we've tried so far. We also had an existing head-board/rails/foot-board setup that we were really hoping would be compatible with this frame - and it was. We took out the existing boxsprings and slats and the adjustable frames fell right into place. We aren't attaching to the headboard as it doesn't seem to need it.
In our set-up, the wall-hugger feature seems to work well enough - both nightstands remain accessible with the head position pretty high.
Positions - I can't wait to really play with this. Our initial reaction to the zero-gravity and raised foot positions was ... 'Ahhhh'. The movement is relatively quiet, smooth, and we found the massage feature really was a pleasant surprise (in that it actually works well)!
The seller (Low price bargains) was terrific - they were responsive to my ?s and it was delivered exactly on the date promised. What more can you ask!
I'll update this in a few weeks after we've really broken it in, but really happy at the initial set-up, quality, sturdiness, and operation of this bed. And ECSTATIC at how much we saved!
Springwall mattresses suck! I bought one last year and had to return it for warranty. Now I've had this one for 3 months (I got a more expensive mattress thinking it was better) and it the same. Bad bad bad quality. Will upload pics if needed. Lol save ur money and buy serta.
Not satisfied at all with the product. After only one year, the matress is not comfortable. Body impressions are big. My Gf and i have a hill between us when we try to sleep in this mountain matress...Every morning we wake up with fatigue in are back!
Well I will first start by saying I have emailed this company directly twice with no response at all, so that being said I will try and be public in trying to get help with the product I bought that is failing and is still under warranty!!! Queen size bought Aug 2014 and feels like a 20yr old bed. No support left in it, two very sagging spots, side walls are caving in and I want some dame customer service! I have read so many bad reviews regarding Springwall and lack of stand...ing behind their product as the website states, so PLEASE Springwall get behind your product and honor your warranty. I have purchased other sets of Springwall and didn't have an issue, so prior to this would've recommended it. However no response to direct email, not even a suggestion as to what or who I should talk to, nothing! SO hope I have Springwalls attention here on FB and get some kind of assistance!!! Thank you for your quick and professional attention to your customer!
I would like to thank Springwall customer service for there excellent and fast service. They sent me a warranty card and i read it and found the sagging in the bed is normal for this type of bed. I flipped the bed and the memory foam bounced back up to the way it suppose too. Beds have come a long way over the years and my lack of knowledge how memory foam works. Thank again for the excellent service and listening to my concerns.
in December we ordered a Chiropractic Resort - Renew Queen size mattress for our platform bed . . . . we were a bit concerned that w/o the box spring it wouldn't be comfortable . . . not a worry this mattress is WONDERFUL . . . waking up in the morning feeling much better, this is a great mattress . . . we purchased it from Sears and we live in Lester Beach, Manitoba, cannot say enough good about this mattress, if we ever need a future mattress we will be repeat customers, hands down, Springwall you make fabulous products, kudos to your company
We recently spent a night on your Ambience mattress at a hotel in Moncton, NB. It was amazing! We are very interested in purchasing this mattress. However, we live in the US and can't seem to find any retailers that carry your brand. Is this truly the case or are there some stores in the US that we could purchase one from?
My husband and I purchased a Springwall in 2008 and its the best matress set we have had to date, we love it! Guests who have slept on our Springwall have fallen in love with it and want one!
We purchased aSpringwall LimitedEdition Queen set from the Brick store in Whitby,Ontario , in January 28,2011,I notified your company in March that the mattress lost its shape in the centre of the mattress, Iwas advised to notify the store,but I had misplaced my invoice I couldn'y, I recently located my invoice can this situation still be corrected as this mattress is very uncomfortable and we are seniors.please advise,asap