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Arctic Dreams mattresses is a line of mattress by Dreamfoam Bedding. These economy mattresses are perfect for the budget conscious shopper and driving great value for the price. Also, they are great for anyone with allergies according to their hypoallergenic score!
Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Based on our aggregated reviews and our scoring method, we recommend Arctic Dreams in this match up!
Arctic Dreams: 8.9/10
Personal Comfort: 7.6/10
Arctic Dreams: 8.7/10
Personal Comfort: 7.7/10
Arctic Dreams: 9.4/10
Personal Comfort: 7.6/10
No Back Pain:
Arctic Dreams: 8.9/10
Personal Comfort: 7.4/10
Arctic Dreams: $149-$499
Personal Comfort: $499-$4199
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Online reviews and customer sentiment are great ways to figure out if you want to spend more time researching a specific product. Sleepers have positive things to say about these mattresses and their comfort, but there are some that didn't share the same experience. Research more below to see if one of these mattresses will work with your body type.
A mattress with good support doesn't mean that it is necessarily firm. Support is great if it aligns the spine and leads to a healthy night's sleep. Overall, these mattresses have some negative reviews when it comes to support. Most customers are comfortable with the support right after purchase, but some have had issues with support over the long term.
For those that like sitting on the side of their beds, edge support is key. For most, these mattresses do a fine job with edge support at the beginning, but some may find that it changes over time.
These mattresses get mixed ratings from customers on durability. We all hope to find a mattress that remains cozy for 10 years or more, but sadly, not all are built to last. If you are thinking about getting a mattress that has mixed feedback on durability, do a last look at the warranty and return policies to make sure you are safe.
Check the Prices For Arctic Dreams: Get Today's Prices
Using customer reviews as a guide can be great for discerning shoppers. Sadly, customers don't always feel comfortable with these mattresses. Some have immediate comfort, but othere have complaints. There are more details below to study if you are considering buying.
These mattresses may not be the best of the batch in terms of support. Though some sleepers find these mattresses to be comfortable, some have had issues with lasting alignment. If you are thinking about buying one of these mattresses, take a look at the specs to make sure it will work for your body.
Edge support is always important to those that like to sit close to the edge of the mattress Others don't really feel its that big of a deal as long as they are comfy sleeping. Edge support in these mattresses may not be excellent so make sure to do added research if it is important for you.
These mattresses may not provide the kind of durability that you'd hope. On a shorter than average basis, some sleepers have reported feel and durability issues. If you are have a larger body type and are looking for something with lasting support, you may experience good comfort initially, but do some added reading of customer reviews before purchasing.
Superb comfort, a little hot even on cold nightsView More Reviews
Bed is nice and comfy.
This is the most comfortable bed I've ever slept in. I bought this like in May, its November now and it still sleeps like a dream. Either me or my kids are always laying on it. I never really get hot on it, but I always sleep with a fan by my bed because I hate when the air isn't moving.
I've read some reviews of these bag beds which are negative, and most of those always say the bed smelled terrible and then it sleeps terrible. No idea if those people are just unhappy with everything all the time, or if the smell is linked to a defective bed. Mine had a slight smell when I opened it, but.. It wasn't really strong, It didn't run me out of the room or anything. I simply opened a window and put a fan blowing across the bed and it was just fine and ready to go that night without any smell.
This bed is a dream and I wish I had thrown out that garbage half and half bed my wife had bought before earlier. those half soft, half hard beds really suck.
Superb guest bed at the right price.
Ordering this bedding was a great decision. It arrives, vacuum packed, in a manageable size box, and takes just a few minutes to regain it's normal shape. The bed is very comfortable. I am not using a box spring, just the Dreamfoam bed on top of the bed frame. It's firm enough, and stays cool and I can't believe I got such a great bed at such a good price.
Everything I expected
Purchased a twin for my sons bunk bed and it far exceeds my expectations. Its very soft and comfy. We purchased a queen foam mattress at a local mattress store for my daughter and I'm kicking myself that I didn't purchase this bed in a queen.
Purchased this mattress for our guest room at the same time we were within a 100 day trial period with two twin XL foam mattresses for the master (another more expensive brand). I was finding my side of the bed too firm so tried out Arctic Dreams mattress in our guest room. Immediately slept better and woke without shoulders hurting. I've since ordered an Arctic Dream twin XL for the master and am returning my original mattress. Both mattresses (queen and twin XL) came quickly, expanded right away with barely any noticeable odor. Would definitely recommend if you need a little more give in your mattress. Also, price can't be beat!
just wish it was a little firmer
I bought this mattress to add on to a Queen size bed to create a super bed so myself, my partner, dogs, and cat could all fit in one bed. I didn't want to spend a lot of money incase my plan didn't work. This mattress had pretty good reviews, so I thought I would give it a try. I had pretty low expectation because our Queen mattress is an expensive one. I love this mattress! I typically sleep on the side of the bed that has this mattress because I find it even more comfortable than our Beauty Rest mattress. If you're looking for a less expensive alternative to a name brand mattress, I would highly recommend this one.
I was incredibly skeptical of this product and had buyer's remorse the moment I came home and saw the small box at my door. I thought they had sent me a twin instead of a king. But I unpacked the thing with great trepidation and watched it grow into a very heavy and full size king mattress. I waited 3 hours and then went to bed on it. It was a lot firmer than I imagined but let's just say I had the best night of sleep I've had in forever. I was also half an hour late for work because I didn't want to get out of the damned thing. I love it!!!!! I don't understand the reviews saying it's too squishy and that you sink in?? It is solid as can be without being uncomfortable.
I had back surgery in 2011. We bought a $1400.00 king mattress that we thought would last us for a long time because of my back surgery and the pain I was still having. It failed, lost all the support I needed. we bought 2 twin size Arctic Dreams 10" and put them on 2 adjustable bed frames. My wife and I sleep so much better now and we both get up with hardly any back pain which is very important to us. The cooling factor really does work. The support for my back is extremely good. No odors at all from the manufacturing of the mattress. I would say it is a medium firm mattress which for us is perfect. The manufacturing of the mattress is extremely good it shows it was made in the USA by a company that wants to put out a quality product.
About what I expected
On time delivery, expanded as in other reviews, and a very comfortable mattress. Very happy with this purchase.
My son loves this mattress! It was easy to unpack as well, thank you!
This matress is nice and soft, but it doesn't feel like you are sleeping in clouds. It is more like a marshmallow; soft, yet it has support. I don't wake up with any pain. I waited a few months before I reviewed the mattress for a more accurate review. I have had it for 6 months so far, and I haven't experienced any issues with it. I prefer softer matresses since I sleep on my back and don't turn around while I sleep. This matress might not be for everyone. It all depends on your preference. The top is soft and adjusts to your body. My mattress hasn't lost its shape at all, but I only weight 99 lbs. For someone on the heavier side, that might not be the case. So far I am happy with my purchase. I will update this review if I notice any problem with my matress. I was a bit worried when I bought this mattress because many foam mattresses lose their shape after you use them for a while, or people experience back pain. I haven't experienced any of those issues. So far I am happy with my purchase. I will update this review if I notice any problem with my matress.
very comfortable mattress overall; although, the top layer of the mattress seems like it isn't thoroughly attached because it tends to bunch up where someone was sitting or laying. Also, the edges of the mattress do not hold up well to weight, they are smashed down flat when sitting on the side of the bed.
I'm very happy with my Dreamfoam Bedding. I love it!
I'm not sure how to review this. I ordered 2 mattress, one full and one king. The King mattress expanded to 10" within an hour. The full size after 2 days was only to 7" thick and not expanding any more. The covering on the two are different which makes me think they are not the same mattress. Anyway, Amazon is great they refunded my money on the full size as it was not the 10" thick as advertised, I would give the King size 5 stars, it is very comfortable.
I love it
The mattress came right away and its very comfortable, I would tell a friend to buy one very reasonable price. Thankyou
Great mattress ! Has done wonders for my back !
Very comfortable. Perfect for my small office/guest room.
We bought two of these mattresses--an RV queen for our travel trailer and (a few weeks later) a twin mattress for a room in our house. The mattresses are very comfortable--not too soft or too firm. I researched extensively before buying the DreamFoam Arctic Dreams mattresses, and I don't believe there is a better value anywhere. I highly recommend this mattress!
I bought this for our son. It was ready to sleep on in a couple of hours. It did not have much smell if any, I expected it to be smelly until it had time to air our. The mattress looks like a traditional mattress with stitching and shape. It is not as soft as memory foam, which is very good. For the price I could not believe the sleeping experience. I bought another for my wife and I as a result.
I was waiting to write a review on this product, because mattresses are so important. I was very hesitant to buy a foam mattress, heard they sleep hot, it would feel "dead", support might not be there (like a leaky air mattress).
I took a chance, though, and glad I did! This is hands down the most comfortable mattress I've ever slept on. It still isn't quite a 10", around 9.5" expanded, so that had me worried at first, but simply amazing how comfortable. Total body support, whether sleeping on side, back, or stomach. I bought some 400 TC Egyptian Cotton sheets and pillowcases on Amazon to go along with it, and it sleeps very cool.
I wanted to support an American business, and am highly satisfied. Been about a month so far, and it got more comfortable after a week or two.
I initially slept on it on the floor, until my platform bed arrived. It was comfortable then, but is even better on a slat platform bed. No box spring needed.
No smell, and it's the Goldilocks grade: not too soft, not too hard, just right. I'm about 200lbs, and I can't say enough good things about this product.
I seriously doubt you could spend $1000s on a mattress, and sleep better than this.
I would give it ten stars if I could. You can't beat this price, this comfort, and made in USA on top of it all.
Got my 10" bed in 2 days, free prime shipping. Arrived packaged well, expaned in less than 2minutes. Very comfortable, have slept on it for a month and have no complaints. Solved all my sore spots and I sleep very soundly now. I would recommend this 10" bed to all, great bed, no problems
Very good product
Much better than I anticipated for the price. Great value
So comfy and for half the price of what I was looking at in Ikea and Bob's
It does the job.
Our third dreamfoam bedding purchase as we have 2 others already. Great product, no smell (off-gassing?) when opening and made in the good old USofA. Price can't be beat and our son loves it. The only reason it doesn't get 5 stars is the lack of edge support. I happens with all three of our foam mattresses, so it may be inherent in the design or material. Very comfortable and the price can't be beat. Fast shipping and easy to unwrap. As a bonus you can use the mattress bag it comes in to wrap your old one in when discarding as some areas require old mattresses to be wrapped.
Got this to replace a well known Swedish brand mattress that had been on my adult son's bed since grade school. He weighs 200lb now ... this mattress works very well for him, he's happy!
Setup was simple. Mattress is suprisingly comfortable for such a great price.
Comfortable for about 2 weeks then it gets soft in spots.
worth the price for sure. I would buy this again.
Very comfortable. I am disappointed that if someone else heavier is lying on the other side of the bed, you will roll down towards them. but very comfortable sleeping.
Verry pleased so far....have had this mattress for a few months now and it is very comfortable. So far have had no problems with sagging.
put this bed in my motorhome best nights sleep ive had in years. Buying 1 for the house next!
I purchased this mattress for a daybed that is used in a guest room. Initially I was looking for a reasonable mattress that would be comfortable for most guests and made in the USA so I could support the US manufacturing and wouldn't need to worry about weird chemicals. I have never purchased anything like this online and didn't know what to expect, but due to the great reviews I thought I would give it a shot. All I can saw is I am so impressed by the quality and comfort.! I have been having back pain and suspected my new previously purchased(very expensive) mattress in my bedroom might have been the culprit. I starting sleeping on the dream foam mattress regularly and wouldn't you know it, my pain went away. I had to move back to my mattress when we had guests and the pain came back. Based on this I am confident that the Dreamfoam mattress is what gave me relief from my back pain. I highly recommend this mattress and will buy again when replacing another mattress. It is really amazing when it arrives in a box vacuum sealed. It is easier to maneuver this way. It gets to full size quickly, so I would recommend putting it where you want it before removing the plastic covering.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
We purchased the personal comfort bed after watching the video that said it was better than a sleep number bed. My husband and I both have back problems and was looking for something we could rest on. We were unable to rest and got up every morning aching all over. I purchased the bed they suggested and was told I could return it within the first 120 days if I didn't like it. What they didn't tell me was that the adjustable base, which cost $1800, in not returnable. We had problems with the bases when we first received them and had to deal with the company that makes the bases, which is a different company, even had to climb under the bed on the floor, to get it working properly. The people that delivered the bed left without it working . There were even staples sticking out of the bottom of the bases where papers had been pulled off and left the staples. I would not recommend this bed but if you do decide to try it be aware that the base in nonrefundable. I personally cannot afford $1800 for a base that I cannot use.
Think twice before purchasing a bed from Personal Comfort! There is fine print they don’t tell you about, such as, the bed base is not returnable or refundable! We researched for months before purchasing this bed. They had us on the phone over an hour during the initial sale, answering every question we had, reassuring us we had 120 DAYS to change our mind, and also selling us on extra mattress protectors etc, worth hundreds of extra dollars. You only have the website to see the products. And when our bed arrived, it looked like a hospital bed, not like the one on the website. It wasn’t until we started having problems in the first few weeks of having the bed, that we learned that we unknowingly agreed to some fine print, that our base was not returnable. That was NOT made known during the call. We were told multiple times that we had 120 days to change our minds. It wasn’t until we took them up on that offer that, in fact, you cant. On top of that, the bed was manufactured by multiple companies, and the base of the bed ( the part you will have problems with) is made by Reverie, and reverie has a customer service number that, if they have a high call volume, and wait time is more than 5 minutes, you have to leave a message and wait for them to call you back. VERY inconvenient. After 3 months of back and forth phone tag, my control box for the bed was finally replaced, and still would not work properly. I was promised an extension and a compensation for all the trouble, which was never given. But several times I insisted that I just want this bed gone and my money back, and I was denied. And when it went past my 120 days, they said “sorry, youre past your 120 days.” Personal comfort offered a 0% interest for a year, which turns out to be a credit card. I started a dispute with that credit card company. This credit card company did not ask my side of the story, and when personal comfort LIED on many accounts about the status of my account (such as, the customer wont contact us…) the credit card sided with merchant. I have had this bed since July and it is now March. One side of the bed hasn’t worked since 6 weeks after I got it, and the other side of the bed hasn’t worked since about Christmas. You have 4 different companies you work with for this one bed. (personal comfort, reverie, the repair company, and the credit card company.) This has been an absolute DISGUSTING experience.
After much research we purchased a bed on April 8,2020. Due to Covid the order was delayed(not the company's fault). After contacting the company in May to find out the status of our order they agreed to ship but not do the in home setup, we agreed to this as we had already paid for the bed 2 moths prior. We received the bed and the base the end of may. We watched the you tube video for set up as no instructions came with the product only how to attach the guard around the edge of bed. First complaint (DO NOT BUY THE SPLIT TOP BED) the split in the top is very uncomfortable, its not like it shows in pictures as you or your spouse will slide though the split, it does not matter if the bed is flat or raised(more if raised). Secondly the bed is super uncomfortable, it is as hard as a rock and no matter what number you put it on. Third we slept on this bed for two weeks only and immediately requested a return(in June) they sent us the paperwork RMA to fill out and FAX in you can not email it, we did that they received it and confirmed in Email with a ticket number. Never heard back so called again in July only to speak with another representative that stated only the mattress is returnable not the base, told her was never told we could not return a $2500.00 base and she said they would listen to the original sales call to verify and if that was the case they would take the base back. We never heard back so we have had this ginormous bed sitting in our living room for 5 months, Today I call once more and get yet another representative that tells me I need to send in yet another RMA for the return of the mattress only, I ask to speak to a supervisor and the response I got was no and you can not return the base period, (I WOULD NEVER SPEND OVER $2500 ON SOMETHING I CAN NOT RETURN). Lastly the customer service is a JOKE. They intentionally make you wait the 120 days so you can not dispute with the credit card company.
My wife and I had slept on waterbeds for the first 30 years of our marriage and loved how comfortable they were, but we got tired of having to constantly having to drain them to patch the tiny holes that would develop. We tried a lot of different mattresses, but decided the smart airbeds came closest to matching the waterbed comfort. After looking at the way the different beds were made and the prices, we selected the PC A6 King Size. After 8 months, the bed is still just as comfortable as the day we set it up.
Please same your self the trouble the worse customer service. They will not call back and no way to get refunded.