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Arctic Dreams mattresses is a line of mattress by Dreamfoam Bedding. These economy mattresses are perfect for the budget conscious shopper and driving great value for the price. Also, they are great for anyone with allergies according to their hypoallergenic score!
With showrooms in Colorado, Innomax is a sleep company famous for its over-the-phone business model. They specialize in air, water, foam, and innerspring mattresses. They offer a wide range of matttresses and other sleep products that are priced competitively. Most folks have great things to say about Innomax and sleep comfortably in their new mattresses. Some had issues with durability and the warranty.
Based on our aggregated reviews and our scoring method, we recommend Arctic Dreams in this match up!
Arctic Dreams: 8.9/10
Arctic Dreams: 8.7/10
Arctic Dreams: 9.4/10
No Back Pain:
Arctic Dreams: 8.9/10
Arctic Dreams: $149-$499
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Online reviews and customer sentiment are great ways to figure out if you want to spend more time researching a specific product. Customers rate these mattresses highly for comfort, but there are some that didn't feel as good with the mattresses. Do some looking below into the mattress specifications to see if it will work for you.
Support isn't one and the same as firmness. Deep support means the mattress aligns the back and spine. Sadly, some customers don't find these mattresses to have great support. Most customers are happy with the support right after purchase, but some folks felt like support was lacking over the long term.
For those that sit on the edge of their mattress in the morning, edge support is very important. These mattresses do a good job at edge support initially, but some may find that it doesn't work for them over time.
Mattresses with longevity will last between 7 - 12 years based on the materials in them. Foam mattresses are generally less durable, while coil mattresses that are high quality should last longer. That said, mattresses that don't focus on durability will start sagging much faster especially for larger customers. Sleepers have mixed things to say about these mattresses. Some find them to be fine when it comes to durability, but others have had issues.
Check the Prices For Arctic Dreams: Get Today's Prices
We all want to see how customers respond before we invest a lot of money in an expensive product. However, it can be hard to distill the takeaways after browsing countless other sites. Based on our analysis of customer reviews and sentiment, customers review these mattresses better than average. However, there are some complaints Read more below on the mattress specifics.
Reviewers like these mattresses supportiveness overall, which is great when you've been looking for a mattress to support your spine. However, there are some reviewers that describe a lack of support for their bodies, so do some extra research to ensure that your choice works with your body.
Edge support is how much a mattress props you up along the sides of the mattress. These mattresses do well overall, but heavier folks may experience some contouring.
Having a mattress that is highly durable can save you thousands. Sadly, in this day and age, everything from bedding to clothes degrades faster. Customers give mixed ratings when it comes to the longevity of these mattresses. Some folks report feeling comfortable long term, while others reported not being as cozy over the long run. Do some additional research and make sure that your choice should work well for you before purchasing.
Superb comfort, a little hot even on cold nightsView More Reviews
Bed is nice and comfy.
This is the most comfortable bed I've ever slept in. I bought this like in May, its November now and it still sleeps like a dream. Either me or my kids are always laying on it. I never really get hot on it, but I always sleep with a fan by my bed because I hate when the air isn't moving.
I've read some reviews of these bag beds which are negative, and most of those always say the bed smelled terrible and then it sleeps terrible. No idea if those people are just unhappy with everything all the time, or if the smell is linked to a defective bed. Mine had a slight smell when I opened it, but.. It wasn't really strong, It didn't run me out of the room or anything. I simply opened a window and put a fan blowing across the bed and it was just fine and ready to go that night without any smell.
This bed is a dream and I wish I had thrown out that garbage half and half bed my wife had bought before earlier. those half soft, half hard beds really suck.
Superb guest bed at the right price.
Ordering this bedding was a great decision. It arrives, vacuum packed, in a manageable size box, and takes just a few minutes to regain it's normal shape. The bed is very comfortable. I am not using a box spring, just the Dreamfoam bed on top of the bed frame. It's firm enough, and stays cool and I can't believe I got such a great bed at such a good price.
Everything I expected
Purchased a twin for my sons bunk bed and it far exceeds my expectations. Its very soft and comfy. We purchased a queen foam mattress at a local mattress store for my daughter and I'm kicking myself that I didn't purchase this bed in a queen.
Purchased this mattress for our guest room at the same time we were within a 100 day trial period with two twin XL foam mattresses for the master (another more expensive brand). I was finding my side of the bed too firm so tried out Arctic Dreams mattress in our guest room. Immediately slept better and woke without shoulders hurting. I've since ordered an Arctic Dream twin XL for the master and am returning my original mattress. Both mattresses (queen and twin XL) came quickly, expanded right away with barely any noticeable odor. Would definitely recommend if you need a little more give in your mattress. Also, price can't be beat!
just wish it was a little firmer
I bought this mattress to add on to a Queen size bed to create a super bed so myself, my partner, dogs, and cat could all fit in one bed. I didn't want to spend a lot of money incase my plan didn't work. This mattress had pretty good reviews, so I thought I would give it a try. I had pretty low expectation because our Queen mattress is an expensive one. I love this mattress! I typically sleep on the side of the bed that has this mattress because I find it even more comfortable than our Beauty Rest mattress. If you're looking for a less expensive alternative to a name brand mattress, I would highly recommend this one.
I was incredibly skeptical of this product and had buyer's remorse the moment I came home and saw the small box at my door. I thought they had sent me a twin instead of a king. But I unpacked the thing with great trepidation and watched it grow into a very heavy and full size king mattress. I waited 3 hours and then went to bed on it. It was a lot firmer than I imagined but let's just say I had the best night of sleep I've had in forever. I was also half an hour late for work because I didn't want to get out of the damned thing. I love it!!!!! I don't understand the reviews saying it's too squishy and that you sink in?? It is solid as can be without being uncomfortable.
I had back surgery in 2011. We bought a $1400.00 king mattress that we thought would last us for a long time because of my back surgery and the pain I was still having. It failed, lost all the support I needed. we bought 2 twin size Arctic Dreams 10" and put them on 2 adjustable bed frames. My wife and I sleep so much better now and we both get up with hardly any back pain which is very important to us. The cooling factor really does work. The support for my back is extremely good. No odors at all from the manufacturing of the mattress. I would say it is a medium firm mattress which for us is perfect. The manufacturing of the mattress is extremely good it shows it was made in the USA by a company that wants to put out a quality product.
About what I expected
On time delivery, expanded as in other reviews, and a very comfortable mattress. Very happy with this purchase.
My son loves this mattress! It was easy to unpack as well, thank you!
This matress is nice and soft, but it doesn't feel like you are sleeping in clouds. It is more like a marshmallow; soft, yet it has support. I don't wake up with any pain. I waited a few months before I reviewed the mattress for a more accurate review. I have had it for 6 months so far, and I haven't experienced any issues with it. I prefer softer matresses since I sleep on my back and don't turn around while I sleep. This matress might not be for everyone. It all depends on your preference. The top is soft and adjusts to your body. My mattress hasn't lost its shape at all, but I only weight 99 lbs. For someone on the heavier side, that might not be the case. So far I am happy with my purchase. I will update this review if I notice any problem with my matress. I was a bit worried when I bought this mattress because many foam mattresses lose their shape after you use them for a while, or people experience back pain. I haven't experienced any of those issues. So far I am happy with my purchase. I will update this review if I notice any problem with my matress.
very comfortable mattress overall; although, the top layer of the mattress seems like it isn't thoroughly attached because it tends to bunch up where someone was sitting or laying. Also, the edges of the mattress do not hold up well to weight, they are smashed down flat when sitting on the side of the bed.
I'm very happy with my Dreamfoam Bedding. I love it!
I'm not sure how to review this. I ordered 2 mattress, one full and one king. The King mattress expanded to 10" within an hour. The full size after 2 days was only to 7" thick and not expanding any more. The covering on the two are different which makes me think they are not the same mattress. Anyway, Amazon is great they refunded my money on the full size as it was not the 10" thick as advertised, I would give the King size 5 stars, it is very comfortable.
I love it
The mattress came right away and its very comfortable, I would tell a friend to buy one very reasonable price. Thankyou
Great mattress ! Has done wonders for my back !
Very comfortable. Perfect for my small office/guest room.
We bought two of these mattresses--an RV queen for our travel trailer and (a few weeks later) a twin mattress for a room in our house. The mattresses are very comfortable--not too soft or too firm. I researched extensively before buying the DreamFoam Arctic Dreams mattresses, and I don't believe there is a better value anywhere. I highly recommend this mattress!
I bought this for our son. It was ready to sleep on in a couple of hours. It did not have much smell if any, I expected it to be smelly until it had time to air our. The mattress looks like a traditional mattress with stitching and shape. It is not as soft as memory foam, which is very good. For the price I could not believe the sleeping experience. I bought another for my wife and I as a result.
I was waiting to write a review on this product, because mattresses are so important. I was very hesitant to buy a foam mattress, heard they sleep hot, it would feel "dead", support might not be there (like a leaky air mattress).
I took a chance, though, and glad I did! This is hands down the most comfortable mattress I've ever slept on. It still isn't quite a 10", around 9.5" expanded, so that had me worried at first, but simply amazing how comfortable. Total body support, whether sleeping on side, back, or stomach. I bought some 400 TC Egyptian Cotton sheets and pillowcases on Amazon to go along with it, and it sleeps very cool.
I wanted to support an American business, and am highly satisfied. Been about a month so far, and it got more comfortable after a week or two.
I initially slept on it on the floor, until my platform bed arrived. It was comfortable then, but is even better on a slat platform bed. No box spring needed.
No smell, and it's the Goldilocks grade: not too soft, not too hard, just right. I'm about 200lbs, and I can't say enough good things about this product.
I seriously doubt you could spend $1000s on a mattress, and sleep better than this.
I would give it ten stars if I could. You can't beat this price, this comfort, and made in USA on top of it all.
Got my 10" bed in 2 days, free prime shipping. Arrived packaged well, expaned in less than 2minutes. Very comfortable, have slept on it for a month and have no complaints. Solved all my sore spots and I sleep very soundly now. I would recommend this 10" bed to all, great bed, no problems
Very good product
Much better than I anticipated for the price. Great value
So comfy and for half the price of what I was looking at in Ikea and Bob's
It does the job.
Our third dreamfoam bedding purchase as we have 2 others already. Great product, no smell (off-gassing?) when opening and made in the good old USofA. Price can't be beat and our son loves it. The only reason it doesn't get 5 stars is the lack of edge support. I happens with all three of our foam mattresses, so it may be inherent in the design or material. Very comfortable and the price can't be beat. Fast shipping and easy to unwrap. As a bonus you can use the mattress bag it comes in to wrap your old one in when discarding as some areas require old mattresses to be wrapped.
Got this to replace a well known Swedish brand mattress that had been on my adult son's bed since grade school. He weighs 200lb now ... this mattress works very well for him, he's happy!
Setup was simple. Mattress is suprisingly comfortable for such a great price.
Comfortable for about 2 weeks then it gets soft in spots.
worth the price for sure. I would buy this again.
Very comfortable. I am disappointed that if someone else heavier is lying on the other side of the bed, you will roll down towards them. but very comfortable sleeping.
Verry pleased so far....have had this mattress for a few months now and it is very comfortable. So far have had no problems with sagging.
put this bed in my motorhome best nights sleep ive had in years. Buying 1 for the house next!
I purchased this mattress for a daybed that is used in a guest room. Initially I was looking for a reasonable mattress that would be comfortable for most guests and made in the USA so I could support the US manufacturing and wouldn't need to worry about weird chemicals. I have never purchased anything like this online and didn't know what to expect, but due to the great reviews I thought I would give it a shot. All I can saw is I am so impressed by the quality and comfort.! I have been having back pain and suspected my new previously purchased(very expensive) mattress in my bedroom might have been the culprit. I starting sleeping on the dream foam mattress regularly and wouldn't you know it, my pain went away. I had to move back to my mattress when we had guests and the pain came back. Based on this I am confident that the Dreamfoam mattress is what gave me relief from my back pain. I highly recommend this mattress and will buy again when replacing another mattress. It is really amazing when it arrives in a box vacuum sealed. It is easier to maneuver this way. It gets to full size quickly, so I would recommend putting it where you want it before removing the plastic covering.
There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.View More Reviews
These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!
In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.
I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.
As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.
I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.
Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.
I was wrong.
It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.
NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.
To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.
We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!
Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.
In my humble opinion, I would shop somewhere else, anywhere else but here.
We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.
The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.
After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!
We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid
so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.
We met with Tommy. Still waiting for some kind of resolution.
No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.
I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.
We are happy with our bed, and would recommend Innomax to anyone!
Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.
Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.
Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.
Price Match Saved Us being ripped of $986 from Innomax
End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.
We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.
So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.
But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.
Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.
MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!
I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?
Turns out, a lot has changed.
Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.
Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.
I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.
The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.
I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.
Thank you Innomax for giving me my "bounce" back.
Great product, great customer service. I highly recommend InnoMax to all.
There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.
We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.
I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!
Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.
I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!
After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.
We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?
My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.
We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!
I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!
I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!
I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.
Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.
About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse
After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!
Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!
Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.
My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!
Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!
Very pleasant experience. Great quality for a great price. Scott took very good care of us.
I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.
Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!
3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.
Good quality and good price. Bought our bed there. Comfortable.
I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service
We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.