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Amore offers four different mattresses, from a budget-friendly flippable foam version to two different hybrid hybrid options with amazing customization options for the price, and lastly a high end all-natural latex mattress version. They offer a variety of exciting features like split firmness, copper infused fabric, and the option for luxury foams. With these options and solid customer satisfaction, we think there is a lot going for Amore's mattresses.
Serta offers innerspring and hybrid mattresses and are common at many mattress big box and retail outlets. You have likely heard the brand name on the radio. Serta has been in the mattress business for a long time and offers both classic innerspring designs and innovative all-foam and hybrid mattresses. While most customers find Serta's branded products to be initially comfortable, there are some concerns about durability for some sleepers.
Based on our aggregated reviews and our scoring method, we recommend Amore in this match up!
See Our Full Review of Amore
Serta Perfect Sleeper: 7.2/10
Serta Perfect Sleeper: 7.2/10
Serta Perfect Sleeper: 7.1/10
No Back Pain:
Serta Perfect Sleeper: 8.2/10
Serta Perfect Sleeper: $299-$3499
Serta Perfect Sleeper:
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It isn't simple getting to the bottom of customer review data -- from brands that protect their reputation to mattresses that just launched. That said, it can be really helpful to see what reviewers are saying across the Internet. For these reasons, these mattresses have some of the best customer satisfaction, which should give you confidence when shopping.
Doing a good job with support is something customers appreciate about these mattresses. These beds do a superb job at aligning the spine while not sinking too much into the mattress.
If you sit on the side of the mattress in the morning, this mattress gives you even comfort along the sides, which means it is great for folks that struggle with mobility or like lounging near the side.
Bowling Ball & Density Tests
On the tests, these mattresses blow away most of the competition with even support. Although the layers on top do a great job making things cozy, the layers beneath do a great job at supporting your back, shoulders, and hips.
Making mattresses that really last for years upon years is a difficult thing for mattress brands. They would have to invest in better materials -- from coils and foam, and perform better in more intensive tests. Additionally, many brands have added difficulty here because it can be a question of individual bodies and wear. That said, these mattresses are rated exceedingly well on durability and based on the amterials and sleeper reviews, should last for 7 - 12 years for most customers.
Get an Instant Discount for Amore: Get $150 Off & 2 Free Pillows
If you are examining this brand, take a look below for more details about these mattresses. Sadly, they don't get the best reception from all customers. Some folks were very comfy in their new beds, but others reported discomfort with the feel.
In terms of supportiveness, these mattresses get mixed reviews. Some folks have described them as supportive and report sleeping soundly throughout the night, but others didn't feel that the mattress was equipped to provide comfort. If you have a wider or heavier frame than average, these mattresses may leave something to be desired.
Edge support is an essential item for those that like to lay close the edge of their mattress without dipping or rolling off. Some customers may find that the edge support is not as capable as they would hope.
Getting a mattress which has lasting comfort is what buyers are after. We all wish our mattress will last a decade or more and still provide us with cozy comfort. Unfortunately, not all folks have had good things to say about these mattresses in regards to durability. If you are considering buying for nightly use, do some research on the reviews and return policy before purchasing.
Did a lot of research online before purchasing from Amore. My wife and I did a lot shopping around before buying our new bedroom furniture. We were going up from a queen to either a Ca King or a King size. We found that some sets came in a Ca King size some only came in King. We finally found one we both liked and ordered it. Well to try to make a long story not so long. I thought we ordered a Ca King bed room set so I ordered a Ca king mattress. Nope. I called and talked to Todd at Amore and even though the mattress had already shipped he was able retrieve the the first one and ship out the right size. Great customer service! As far as the mattress itself, I've been sleeping on it for about 2 weeks and I love. Would highly recommend.View More Reviews
Prior to buying our beds, I had some questions. Your staff answered them promptly and satisfactorily.
The beds arrived promptly and packed well. They opened successfully and are what we expected.
I was nervous about taking the plunge into the online mattress world, but when I came across Amore Beds website, I felt a bit more confident. After searching several other competitor sites and reviews, I just kept coming back to Amore and I'm glad I did.
The mattress arrived sooner than we expected. The set up was very easy, it is heavy, but my husband & I were able to set it up by ourselves. Its been very comfortable.
My experience with Amore was great.
Did everything online, easy order process and quick delivery
Nice product and good quality. Friendly customer service.
Customer service went above and beyond to help me out. They returned phone calls very promptly. They even called me back when I didn't even leave a message. That meant a lot to me and I am referring them to all my friends.
Lots of great features that we were looking for. I'm on the lighter side and I don't sink in as far as I would like on this quilted wool cover, but I'm willing to deal with it for the piece of mind knowing that there's no chemical firesock. This mattress was odor-free which is a huge plus because I tend to be very sensitive to off-gassing.
We bought the king Medium, and after 5 months, we still love it. So incredibly comfortable. so far this is a fantastic mattress and would buy again.
Easy and informative ordering process.
My wife and I purchased two Twin XL mattresses. She was not happy with hers. It was a firm, but she actually wanted a firmer mattress. Mine was a Medium, and I have been very satisfied with it. I can actually say I have never seen such HIGH STANDARDS in customer service. The support group, especially Todd, was extremely responsive and understanding. The credit for the bed we delivered to Salvation Army was issued the same day we sent the receipt.
We made a list of all the luxury features that were important to us and we just kept coming back to Amore. We're glad we got it and it has met our high expectations. Customer service was very knowledgeable and helpful.
I ordered my bed on a Friday evening and it arrived the next Thursday. I ordered a queen sized in a firm. I have had it for about three weeks now and it has been great. I like a firm bed and this does the trick. This is my first foam mattress and I was pretty apprehensive about making this purchase. I received two pillows with my mattress as well, they are very comfortable too.
So far so good! Very comfortable.
Amo mucho my amore bed!! Provides the perfect amount of support and comfort
I have a dozen vacation condos with all different e-mattresses and this Amore Beds mattress is the one that has more guests inquiring about it than any of the others. I will be using Amore from now on and they are even better quality than the more expensive or better known brands.
King mattress is great and it got delivered as promised.
we are very happy with it
Fast shipping, and easy to set up. It took a couple of weeks for me to adjust to the bed, because the one I had been sleeping on was not very good. So I was not used to the firmness and support. The bed is like sleeping on a cloud. Love it!
Bed is great. Delivery was great. All in all a great experience.
Amorebed's very good and comfortable. It's convenient for removing..!
I have had my Amore Bed since July and absolutely love it. I have been sleeping so well. My only regret was that I didn't wait a couple of weeks to buy the bed. If I had waited I could have also received the two pillows that I can only assume are incredibly comfortable since the bed feels like what I can only imagine sleeping on a cloud feels like.
It is a wonderful bed. It took no time at all to get used to it and I sleep better and my wife loves it and sleeps better also. After 15 years on a sleep number bed this has been a great experience.
Great mattress and great customer service. I almost returned the mattress after 2 weeks, but they convinced me to tough it out a little longer and I'm glad I did. I wasn't expecting anything to change, but I guess they know a little bit about these things and how your body and mattress need to adjust to each other. I was ready to throw it to the curb, but now I wouldn't trade it for anything else. Thanks Amore!
I order the bed and fell in love the first day! The customer service staff is very responsive and reasonable. My wife and I believe these beds are such great value. We are so glad we discovered Amore Beds.
My husband and I are very different sizes, the mattresses I liked best left him with back pain in the morning, while the mattresses he preferred were so firm that I couldn't fall asleep on them. After consulting with my husband we decided to go with the spit option. Getting to choose our own firmness's changed the game. My favorite feature is the cooling. My husband ran so hot at night and since our Amore he hasn't woken up sweating. Finally, not only am I sleeping better but we are waking up refreshed and without stiff necks.
Everything was real easy, the ordering, setting up and financing. Great unstressful experience. The mattress is so comfortable, I am finally getting some quality sleep. Thanks to you all.
The bed is very, very comfortable! There was no smell when we opened it up, and it was easy to roll out and set up. I highly recommend this (medium firmness) mattress.
Warning, I find myself going to bed early and staying in bed late. This Amore Beds mattress is soooo comfortable, I can't wait to get home and hop back in it. Leaves me well rested and full of energy! I'm not quite sure how they do it, but this thing does not retain heat either. It's not cold to the touch, but it somehow sleeps cooler than anything else that I've tried out.
My soft mattress is very comfortable when sleeping on my back or side (I don't sleep on my stomach). The mattress arrived quickly and was very easy to set up by myself.
I received the mattress with a puncture, contacted CS and the best solution they offered was to send me a patch. I don't understand how they pretent me to pay for a new mattress only to put a patch on it because it came with a puncture. The answer was that it was "cosmetic".
Very comfortable . It has sleeping a pleasure again . I would buy again .
My wife and I really enjoy our new mattress. I waited until our 100 days were up to post a review. I have a Med-firm mattress, as Amore allowed me to customize my mattress differently. The four inches of poly-foam is in two, two inch layers, so instead of soft, medium and firm, I asked if I could have a Medium over the Firm and they said yes. its Just Awesome. I'm 6'2, 265, and it supports me fantastically. I believe the Medium mattress would have as well, but I typically like a firmer mattress, but My wife likes more of a medium mattress, so the Med-firm. All mattresses soften a little anyhow, so its a great customization for us. I had an Aviya mattress and it was not comfortable at all for side-sleeping as My shoulders hurt a lot. Not with Amore mattress, no more pain or discomfort. Our lower backs and my shoulders sink in just enough to provide the support and comfort we need. So far to date, No indentations or sag, still like brand new. Our mattress is the nicest mattress I slept on. These mattress are very nicely made and we're super happy with Amore Mattresses.
Love my Amore mattress ! I sleep well and wake up feeling refreshed! Thank you Amore ! Fast , friendly service , and a great quality mattress and the price is very reasonable ! Plus I received two free pillows ! Thanks again , and yes I will definitely recommend the Amore mattress !
I bought an Amore Beds medium, queen mattress with the copper infused cover. It took a few weeks to get use to but I sleep so well on it now that I stopped taking my Ambien. I feel just as well rested and I now have more energy for my morning workouts.
Super comfortable bed. Very happy!
I did a lot of investigating before deciding to purchase my Amore mattress. I have suffered for years with insomnia and was accustomed to waking up every hour and not needing an alarm clock. After sleeping on my Amore bed, i sleep like a baby all the way through the night and now need an alarm clock to get up!! Amore mattress is the most comfortable bed I have EVER slept on!! I look forward to sleep every day and couldn't be happier. I was a bit of a pain to work with, butTodd and everyone at Amore were so awesome to work with!! I Love, Love, Love my Amore mattress!! Thank you!!
I can say that I have slept more deeply and soundly and longer than I have in years. The mattress is a medium. I am debating if I should have gotten the medium firm. This mattress is much more supportive and forgiving than my old Temperpedic, but I can't argue with superior night's sleep.
Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going on and on about how great her mattress was and how great she was sleeping ,so of course i asked what kind she had, thats when i was introduced to Amore ,i decided to try my frds out before ordering one. i knew the minute i laid on her Amore it was diffrent then the ones i had tried., then she told me the price ,i thought she was joking!! i went home and IMMEDIATELY ordered myself one. It arrived in a timley matter ,customer service was amazing. i truly cant say enough about this mattress. im planning to order both my teenage children one!!
Have a cabin where the bed room temp is around 60 in the winter. The upper 3 inches of gel memory foam is really ridgid when cold. Climb into a cold bed is more like climbing onto a piece of plywood. After about 10 minutes, your body temp softens the foam and it is really comfortable... until you roll over too far onto a cold slab and you are back on the plywood.
I sure hope summer is more comfy.
This is a great mattress! My husband and I moved to our new house and bought this mattress for our room. The first bed that came did not open up all the way and was basically a taco. We called Amazon and they sent a replacement. We have been sleeping on this bed for about 3 months now and we can feel the difference from the traditional mattress we had prior. Our sleep is a lot better, we no longer feel sore, and we don't notice each other's movement during the night. Definitely get this mattress!
I weigh a lot in comparison to other people so I was initially hesitant to buy a memory foam mattress as I feared sinking to the bottom or drowning. This mattress not only held my weight stiffly but it is super comfortable and probably the best mattress I have ever used. I bought the double and it worked so well that when I bought a king bedroom set I decided to buy the bigger exact same mattress in king size. It come in a big box compressed so you will want to get it upstairs on the bedframe before you open it up and let it absorb all the air around.
I was uncertain about purchasing a mattress on-line, but the price was so much below what I found in stores that I went ahead and made the purchase. I'm glad I did. The shipping was easy, the mattress quickly expanded once in place. I did not notice any odor. I'm sleeping much better through the night and wake with less back/hip pain. This mattress is a great buy, especially for the price!
My wife and I were looking to upgrade our bed to a king during a recent move. We looked at all the big named stores for furniture / mattress and were taken back by the price of the memory foam mattress. We tried out the I-comfort mattress Raymour and Flanagan's and really liked it. After spending hours researching this mattress, I came to the conclusion that this is similar to the Serta I-comfort and about 1/4 - 1/3 of the price. This bed is exactly as advertised and feels identical the the I-comfort we tried in the store. We could not be happier and it sleeps so much better than a traditional spring mattress. I would recommend to anyone.
Remember, you also need a box spring or foundation. This will add another $200 - $400 for the total cost of the bed.
Our new mattress is comfortable beyond words and so much lighter than the Tempurapedic we had before for many years. It feels like a heavenly cloud and we have slept so well on it and could not be more pleased with our purchase. The price of it is unbelievably low, I recall we paid $2,000.00 for our old mattress over 15 years ago.
Maria & Ted Phillips
One of the best beds I have slept on. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. My wife has also said that I do not snore as much.
I could not give the bed a 5 for one reason. I like to sit on the edge of the bed and put on my shoes, but this bed does not have the support on the edges to do that.
I've had this mattress for 3 weeks now and I am not happy. It is very firm for a memory foam mattress (maybe it will soften up over time), so firm that my body doesn't sink far enough to fill in the lumbar space of my back. I wake up sore every morning, and it reminds me of sleeping on the ground (I camp a lot, so I know). It was shipped in a shrink wrapped container, folded in half, so there is still a noticeable ridge down the center of the bed that divides the two halves. Also, even after airing it out for a week, it does still have a noticeable plastic smell. Lastly, it does trap a heat a little bit.
Overall, I am really unsatisfied, and am contemplating returning it.
I have had this mattress for a year. The mattress is very good. I read a ton of reviews before purchasing this mattress. A lot of mixed reviews when I researched this mattress. I could not see spending 1500 to 3000 dollars for a similar mattress. I was a little skeptical because this mattress was so cheap. Amazon Prime was a factor in purchasing this mattress. The mattress is very good. No issues with smell or sagging. I am very happy
Wow, what a disappointment. Sure wish I'd listened to the reviews that said this mattress was HARD. It's not just firm, it's like sleeping on a stone slab. I can't imagine the hassle to pack it up to return it, so after a week of suffering, we bought a 4-inch memory foam topper, which has helped tremendously. However, as soon as we can afford it, we're buying a real memory foam mattress.
If I had it to do all over again I wouldn't have bought this. It needs to be listed as an Firm mattress. Since I have it, I tolerate it. I went out and bought a 1inch foam topper to put on it to reduce the firmness. What I do find is as you sleep on it and it warms up it gets softer. So I bought a heated mattress pad and put it on also. About an hour before bed time I turn it on low and it does soften the mattress somewhat. Over all I would never recommend this mattress nor would I by it if I knew what I know about it now.
We were a little worried to buy the bed online, but took the plunge. We were pleasantly surprise at how quick it was delivered. The queen size bed was heavy, but being boxed up made it easier to move. Once in the bed room, we unpacked it and let it return to its original shape. About two hours. The bed sleeps great. My wife and I both enjoy the fact that it adjust to our size. It does not wiggle when I get out of bed at night. I was expecting to sleep hot, but the cool gel works. Great purchase and great value. We priced similar beds at retail stores and they cost $1200. Very happy.
I bought this mattress almost 2 years ago and I still love it.
That being said, I must disclose that I am somewhat cold-natured, so I don't mind that it retains heat, as the new memory foam mattresses do. This is the only reason this mattress gets 4 stars instead of 5.
When I purchased this mattress, I had done quite a bit of research on prices and quality of memory foam mattresses, and found this one to be one of the most economic choices for the quality. I am happy that I chose this one.
It arrived in a big square box. WARNING: Do NOT open the box until after you drag it upstairs and into the room where you want to use it. Opening the box in another room will create a lot of unnecessary work for you.
The instructions said it would take about 24 hours to completely assume its proper shape and size. In reality, it was ready just a few hours later.
My husband complained that it was not as soft as he liked, so we bought a memory foam/gel mattress cover for it at Costco. This helped make it softer and provided some relief for my husband from the heat retention.
If I had to buy another mattress, I would buy this one again.
The full size mattress is really comfortable. Bigger then a normal full size mattress. We had to replace the old boxspring to a sleep master smart base because of the size if the new Serta. Now we have more room under the bed for storage as well.
I was already to give this a 5 star rating. We bought it in june for our summer place. We have a temperpedic and home and never sleep well with out it. We could not justify the cost to buy one for the summer place. When we found this we were excited! The negative reviews sounded like the negative reviews for temper pedic, so we were not too worried. The box made it really easy to transport ourselves to our place. It opened and inflated great! We had all the windows open and fans going, but we never really noticed an odor. We even slept on it the first night!. It was close to the temper pedic sleep wise. Not quite as cloud like, a little harder, but it worked for us!
This weekend, I took off the waterproof cover that we purchased to wash it with the sheets. I found 4 places on the mattress where the seams were split and you could see the foam inside. Very dissapointing! We expected a little more from a Serta!
Excellent mattress through and throughout..Amazon was super quick and mattress was in perfect shape..As I sleep on this mattress 2 yrs later all I can say is I sleep like a baby..It feels like you're sleeping on a cloud ..I wake up refreshed from a great night sleep day in and day out..
Researched loads of beds in my desperate attempt to get a good nights sleep and deep six the pillow top that was aggravating my already ailing lower back...........decided on the Serta icomfort since many people commented on how hot the memory foam gets.....and tried it out at my local store where they were upwards of $1600 depending on the depth. Arrived promptly, NO SMELL, easy set up and was sleeping in it that night....however my husbands initial comment before he had slept on it, was that it was like a slab of concrete.......... but once you're in it this is not the case... It is firm, yet neither too firm nor too soft and extremely comfortable altho it did take me 3-4 nights to get used to it having been sleeping on a pillow top, and I did find I had to adjust my mediflow pillow somewhat so it was flatter and lower...........the only down side I can see, is that both myself and my husband have been lingering in bed much later than normal, I used to be up at the crack of dawn since my back would be complaining and I needed to get up, but its oh so comfortable, and I'm loathe to get up when its so very snuggly and cosy....I'm sleeping much better with less tossing and turning due to pressure points.... if you're considering one, I'd say go for it, we both love it and were not dissapointed in any way!
**UPDATE** Oct. 2014 No sagging....best bed EVER!
We received this mattress packed in its box and we took it to the bed and unboxed it accordingly to the instructions. Here is a short video of the process. [...] We then waited only a few hours, made the bed, and slept that night on it. Its been great this first week! Highly recommended and I will write another review after a few more weeks along with an updated video of it. It was awesome to see it take its shape! Thanks
Bought this mattress after trying out several different foam beds at various stores. Macy's had the Serta line of beds and I liked them much more than the others that were there. So I was very pleased to find the mattress on here.
I bought the full sized bed and it came in a box that's roughly 4' by 2' by 2'. The factory folds the mattress several times and then compresses it in a plastic wrapper. I put it on my existing box spring and opened it up and left it sit for about 6 hours for it to reach its full shape.
There was a slight smell to it but nothing unpleasant and by the time I put the mattress pad and sheets on it, I was sleeping on it the first night without any issue.
If this is your first foam bed it will take a few nights to a week to fully acclimate to the difference between this and a spring based bed, so dont give up on it too quickly.
I sleep on my back and side a lot and used to have horrible shoulder and hip pain from a conventional mattress and the pressure points. I am pleased to say this is entirely gone with this mattress.
I normally like a very soft squishy mattress and when you first sit or lay on this bed (especially if it's a bit cold) it's very firm. I laid on it and thought, "this will never work". Then it begins to conform to your body and supports you so well, you'll understand why so many people are switching to this type of bed.
With any foam bed, they hold a little more heat than a normal mattress. I havent had an issue with this one other than during the colder months I had to turn my electric blanket down than where it's normally set and I am fine. I would HIGHLY recommend this bed and at this price you just cant beat it.
I have had this mattress for over 3 years now and it is just like new. Would highly recommend if you are looking for a quality memory foam mattress at a great price. I have back problems and this has been wonderful.
I was very skeptical when I ordered the product, and when the mattress was delivered in a 3 ft box and I pulled out the mattress folded over and shrink wrapped, I became even more anxious. When you first open the mattress and flatten it out, it will be hard as a rock. This is only because the gel becomes cold and needs time to reach room temperature. I let my mattress straighten out for around 5 hours, and by that time the mattress was completely flat and much softer. I wish the mattress was a little firmer, but all in all I am very happy with my purchase. The mattress is extremely comfortable and I love that the mattress retains my body heat, especially during the winter. If you're looking for a comfortable mattress at an affordable price, I highly recommend this mattress.
You have to let this bed have a break in period. It was shipped in a little box and expanded very quickly. My husband built a platform out of wood for the bed. The product only had a smell for the first night or two but nothing like some of the reviews had mentioned. Now it did have a high spot for the first two weeks but after it began to break in things got better. I waited to review this poduct because I heard that these type of beds need to be broken in before you can have a real good nights sleep. We are both sleeping better. I love it even more because my husband wakes up earlier than me and I never ever feel him moving or getting up before me. I love that part. This was a good buy. I didn't give it a five becuse I am a hard grader.
I ordered this bed in the offset chance that it would be comparable to the beds in the big chains (i.e. Macy's, Sears, Etc.). I was pleasantly surprised when it arrive on schedule and was set up and ready in minutes. There was no smell that a lot of other customers spoke of. It did have a slight crease for the first few days. However it has fallen and I assumed it was due to packing. I've only spent two nights on it as I'm not moved in yet, but it made for a comfortable sleep. Especially with my girlfriend. Having my arm under her pillow didn't come accompanied with the "dead arm" that happens on most mattresses. All in all it was a good experience and saved a new home owner a lot of money. Thanks!!
We went to a department store to try out memory foam mattresses and got sticker shoch at the prices. We came home found this Serta on Amazon we ordered it right away. When it arrived we were very surprised to find that it feels like a nuch more expensive mattress. We are very happy with purchase of this mattress. Thanks so very much.
I am in love with my new mattress. It's a whole lot firmer than my old one, but a whole lot more comfortable. I had the luxury of testing it at my parent's home first. I have already recommended it several times.
I purchased this mattress 6 months ago after trying out the Gel mattress in a local store. This mattress doesn't seem as soft as the one in the store. My wife liked it at first, but after a few weeks changed her mind. She now says it is the hardest mattress she has ever slept on, but she seems to sleep well. I have back problems, and I do think the mattress is hard but I also think it helps my back. The gel does help keep you cool, but the foam mattress does hold some heat.
Greatest mattress I've ever slept on. I am about 205 lb and it hasn't had the denting problem other foam mattress suffer from even after a year of use. The gel also helps to keep it nice and cool during the summer months.
Also, there was no noticible smell when I opened it.
I had read a lot of reviews before purchasing this mattress and I am so glad I did. It does take two people to set this mattress up, but easy to place, remove the package, and let it sit to expand. There was a slight odor of chemical, but it wasn't that bad. I opened the sliding door to let natural air in and seemed to be kind of gone by the evening. The bed was comfortable, firm, and felt very relaxed as soon as I laid in it. This was definitely a good purchase for the price!
This mattress is very comfortable - no pain from pressure points. It is quite firm but we use a fluffy mattress pad which makes it just right for us. The mattress is barely a month old but so far, we love it.
I purchased this bed and the first one came to me falling apart... The replacement one seemed to be ok... we set up the bed and it seemed to take it shape over the next 24 to 48 hours... it had a very high spot in the center on the fold that they put in it to box this item.... the high spot never went away... i spoke with a amazon rep. and the said that it should relax and lay flat... it has been almost a year am I'm still waiting for it to lay flat...i have to lay in the middle of the bed to cuddle with the wife!!! this don't make me happy... so it looks like I have to spend more money and get a new one...i just spoke with a Amazon rep. and he told me that the return window was only a few weeks from purchase... so i waited as asked and now i can't return this item...I to me seems like i was told to wait so that they didn't have to return this item!!!!! Amazon is usually good with things like this but per there request that i wait i loose out??? this just don't seem right in my eyes... i guess I'm out the 581.94 that i paid... YOU HAVE BEEN WARNED DON'T BUY!!!!!!
I bought this in hopes of finally getting good night's sleep on a comfortable mattress. That didn't/hasn't happened. Hands down the dumbest purchased I've made off Amazon ever. This thing is HORRIBLE.
*Stiff as a board.. No matter the temperature (they claim your body temperature will fix it as it heats up)
*Stinks of chemicals. Not sure what its made out of but WOW! Smells like I'm sleeping in an open can of paint.
*I weigh around 190lbs and I don't even make a dent in this thing. I don't sink in and it sure doesn't "form" around me.
Talking to a retail seller of these he told me more foam mattresses are returned than kept. The floor models are beat down versions of the real things so people can't feel the stiffness.
Gimmick product, period
This company is good but the mattress sucks. The first one we got we thought there was a defect because where we sleep there are large indentions but since they replace the mattress the same thing is happening .
If you buy this, don't plan on staying out of it for long. This mattress is so deliciously cozy that after the first night, I ordered one for my daughter as a birthday gift. No more legs cramps, neck pain from sleeping in the wrong position and the mattress doesn't heat up like the regular memory foam beds. SOOOO nice!
We purchased on 10/30/2011 and keep a protective mattress pad/cover and deep pocket fitted sheet on at all times. We paid $583 for a queen back them. We have just reported issues to Serta, who told us Sleep Innovations makes the mattress for them. Sleep Innovations are now Innocor Comfort out of New Jersey. We have to deal with them and not Serta. Wish I would of known that back then. The issues we are having is that the Gel Foam has shrunk 1.5 inches on the foot of the mattress and 1 inch on the one side, across the entire width and length of the mattress. In addition, the seams are coming apart and separating on the top of the mattress cover. Innocor emailed me a form to fill out and I have to send them a copy of the Amazon receipt and photos of the issues. We will see how the warranty comes into play and if they make good on a replacement or refund. Will keep everyone updated.
We had a spring mattress that was causing back problems, went to 100 stores and looked at the memory foam options, then decided to buy this one because it was less than half the price. The one caveat is - the mattress says it's Serta but it's not really. It's made by Sleep Innovations (who is not Serta). We talked to support about it when all the docs showed up in a Serta envelope but were labeled as Sleep Innovations and they seemed confused about it as well. Then we called Serta to ask about it and they said they sold the rights to Sleep Innovations to make the mattress and use their logo to help sell it. All very confusing and more complex than it needs to be - but at the end of the day, we like the mattress so far and it wasn't outrageously expensive. Now onto the actual mattress...
It's definitely pretty firm. I think we've had it long enough now that it's officially "broken in". We did add a topper to it to make it more comfortable. If you have a low bed platform, you'll probably want to buy a solid riser (unless you like doing an ab workout to get in an out of bed). So far, I'd say worth the money. Will come back and re-update in a few months.
I waited to write a review ... and then I forgot about it. I bought the mattress in 2012 and today in 2016 it doesn't have dips or depressions where we sleep and is wonderfully comfortable. There are two things to consider about foam mattresses and it's a little confusing. 1) FIRMNESS - This is is ability of the mattress to support you body without sagging or forming depressions. This has to do with the density of the foam. That's why some reviewers talk about how heavy this mattress is - it's because it's so firm - and that's a good thing. It's why 4 years later the foam is still in good shape. 2) SOFTNESS - This is the Pillow Effect on the top of mattress that gives you comfort. This mattress is very Firm but not Soft on top. And that makes it feel a little "rock like" to some. If you like a lightly pillowed top I HIGHLY recommend a 2.5 inch gel mattress topper. (The one Costco sells is perfect). I know it seems like the whole mattress is now more expensive but too many other less expensive mattresses sag (are not firm enough) to hold up over the years, and that's false economy. Also trying to dispose of a heavy foam mattress is not fun. My husband and I think this mattress is wonderful.
We have been sleeping on foam mattresses for a long time and will never go back to springs. This mattress in particular has excellent support characteristics but if you are looking for a "plush" feel, you will need a topper. This is a firm mattress which supports the body. It is not a mattress you sink into like a cloud. Some will equate that firmness with being an uncomfortable mattress but really it is just for people who prefer firmness to plushness. Before you buy this one online, you should go to your local mattress store and ask to try their most firm mattress. You must lay on a foam mattress for more than a few seconds to give it time to adjust to your body. If the firm feels right, this will suit your needs. If you need plushness, keep shopping.
On a side note, another advantage to a foam mattress of this thickness is that you do not need a box spring. Whatever you put this on will be fine for a bed which means you can make a pretty cool artistic platform beds, or set it on a board or cinder blocks or whatever and as long as there is a flat surface directly under the mattress, the feel will be the same as if you used expensive box springs.
This gel foam mattress was really hard for me. I was 9 months pregnant when we got this mattress and I thought it would be good because it can help me get a good nigh rest by having a good support. Nope. I was wrong. It felt like I was sleeping on the floor. Every time I move it hurts. Plus it wasn't comfortable because it was hot. Don't know why since it's suppose to have a gel foam but I guess that doesn't work for me. If you prefer plush mattresses, this is not for you.
I've purchase memory foam toppers in the past and wound up very unhappy with them. I would sink in too much and wake up throughout the night just to turn over. I've had no problems with this and now realize there is a HUGE difference between toppers and a real memory foam mattress.
First off, this thing weighs a lot, nearly 100 lbs. If you don't have a strong man to help you with this, you will have trouble. UPS had to help me in the door with it on a dolly. It arrives in a box, contorted and airtight sealed. Unpacking was a two man job and we unpacked it right on the frame.
This mattress does not sink much when you lay on it and reminds me very much of quality mattresses of years past (prior to pillowtop.) No achy back from this mattress! The hardest thing we had was finding a proper platform for it. Wound up going with the Structures by Malouf HIGHRISE Folding Metal Bed Frame 14" High Bi-Fold Platform Bed Base, KING and didn't even need plywood or anything. We put the mattress straight onto it and this was an affordable option over a platform.
I will need a new twin mattress soon and I will definitely be getting one of these mattresses for that bed.
****UPDATE: Aug 14, 2012****
I now own two of these. After having owned the first one for quite a while, I felt the need to come back and clarify something.
Foam mattresses and toppers are hot to sleep on. I thought everyone knew this, but since they don't, I needed to let them know. If you are prone to being cold, you will like this mattress. If you are prone to being hot, you will hate this mattress and definitely wake up sweating.
COULDN'T BE HAPPIER. I AM A SENIOR WITH SEVERAL ORTHOPEDIC ISSUES. BECAUSE OF PAIN IN MY HIP I WAS HAVING TO SLEEP ON THE COUCH, WHERE THE DEPRESSIONS BETWEEN SEAT CUSHIONS FIT MY CURVES. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. I HAVN'T BEEN ABLE TO SAY THAT FOR 2 YEARS. SHOULDER PAIN ON THE SAME SIDE DID NOT RESPOND AS WELL BUT IT IS ALSO IMPROVED. SINCE I AM MENOPAUSAL, HEAT WAVES -NOT FLASHES- KEPT ME FROM TRYING THE ORIGINAL TEMPERPEDIC TYPE MATTRESSES, BUT THIS SERTA GEL FOAM MATTRESS DOES NOT TRAP THE HEAT, JUST LIKE THEY SAID. SINCE THERE WAS SOME DISCUSSION ABOUT SMELL, (AND A SERTA PILLOW I PURCHASED DID HAVE A STRONG ODOR FOR A FEW DAYS) I CHOSE TO OPEN THE MATTRESS IN ANOTHER ROOM. THIS WAS NOT NECESSARY, ODOR WAS VERY LOW. I HAD LAID IT ON A SHEET AND WE WERE ABLE TO MOVE IT EASILY TO THE OTHER ROOM. GREAT PRODUCT!!