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Amore offers four different mattresses, from a budget-friendly flippable foam version to two different hybrid options with amazing customization options for the price, and lastly a high end all-natural latex mattress version. They offer a variety of exciting features like split firmness, copper infused fabric, and the option for luxury foams. With these options and solid customer satisfaction, we think there is a lot going for Amore's mattresses.
Raymour and Flanigan sell a variety of mattresses including many name brands, but they also sell mattresses under their own label - Bellanest, which is a line of extremely affordable mattresses. Their mattresses come in either memory foam or hybrid varieties, and most find them comfortable though there are some that claim durability issues.
Based on our aggregated reviews and our scoring method, we recommend Amore in this match up!
See Our Full Review of Amore
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.5/10
No Back Pain:
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: $219-$759
Raymour And Flanigan:
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It's not easy trying to understand if you'll be comfortable with a new mattress by just reading the customer reviews. There is also other things that some brands do like screening reviews that can make finding answers that much harder. That said, through our analysis of recent and overall customer data, these mattresses are rated as having some of the highest marks.
Supportive mattresses are great at providing spine relief and helping with sleep. These mattresses offer deeper support than many in the industry, and customers agree that they wake up more refreshed as a result.
Edge support is key to winning approval from customers. If you like sitting on the side of the mattress before getting out of bed, you'll want a mattress that provides even support at the edges. These mattresses offer even support along the edge., which is amazing for just about everyone!
Bowling Ball & Density Tests
Folks love seeing bowling ball and density tests to see how firm and supportive a mattress is. These mattresses offer an amazing amount of support in their density range, which is amazing for having a healthy spine and comfortable sleep.
These mattresses have great durability. Independent of your body type, these mattresses are built with the right stuff to handle constant use. these mattresses should be able to last at least the average 7 - 12 year mattress life, if not longer., these mattresses should be able to keep supporting you for years to come. In extremely rare cases, some sleepers may find they wear out sooner, but with a great trial policy, these mattreses should be excellent for everyone.
Get an Instant Discount for Amore: Get $200 Off + Up To 2 Pillows
Sleeper reviews can be hard to understand from a high level -- especially with companies coming in and out of the market quickly. These mattresses, sadly, don't get the highest reception from sleepers. There are still sleepers who are perfectly cozy with these products, but others that are not as much. Learn more below to understand the specifics.
In terms of having support long term, these mattresses get mixed reviews. Some customers feel comfortable and well supported, but others didn't feel entirely comfortable. If you are above average in weight, you may want to do additional research to make sure these mattresses will work for you
Edge support is extremely important for those that want to sit on the side of their mattress without dipping down or becoming uncomfortable. Some customers may find that the edge support is not as capable as they would hope.
Finding a mattress that is highly durable is the best, and when instead we get a mattress that hurts our backs after a couple months, we feel awful. That said, finding a mattress that is comfortable and durable is really hard these days. With more companies than ever, companies fighting for profit at the demise of quality. With these mattresses, some reviewers had problems with longevity It doesn't mean that durability issues will happen to you if you buy one of these, but make sure to read up on the warranty and return policies before buying.
Did a lot of research online before purchasing from Amore. My wife and I did a lot shopping around before buying our new bedroom furniture. We were going up from a queen to either a Ca King or a King size. We found that some sets came in a Ca King size some only came in King. We finally found one we both liked and ordered it. Well to try to make a long story not so long. I thought we ordered a Ca King bed room set so I ordered a Ca king mattress. Nope. I called and talked to Todd at Amore and even though the mattress had already shipped he was able retrieve the the first one and ship out the right size. Great customer service! As far as the mattress itself, I've been sleeping on it for about 2 weeks and I love. Would highly recommend.View More Reviews
Prior to buying our beds, I had some questions. Your staff answered them promptly and satisfactorily.
The beds arrived promptly and packed well. They opened successfully and are what we expected.
I was nervous about taking the plunge into the online mattress world, but when I came across Amore Beds website, I felt a bit more confident. After searching several other competitor sites and reviews, I just kept coming back to Amore and I'm glad I did.
The mattress arrived sooner than we expected. The set up was very easy, it is heavy, but my husband & I were able to set it up by ourselves. Its been very comfortable.
My experience with Amore was great.
Did everything online, easy order process and quick delivery
Nice product and good quality. Friendly customer service.
Customer service went above and beyond to help me out. They returned phone calls very promptly. They even called me back when I didn't even leave a message. That meant a lot to me and I am referring them to all my friends.
Lots of great features that we were looking for. I'm on the lighter side and I don't sink in as far as I would like on this quilted wool cover, but I'm willing to deal with it for the piece of mind knowing that there's no chemical firesock. This mattress was odor-free which is a huge plus because I tend to be very sensitive to off-gassing.
We bought the king Medium, and after 5 months, we still love it. So incredibly comfortable. so far this is a fantastic mattress and would buy again.
Easy and informative ordering process.
My wife and I purchased two Twin XL mattresses. She was not happy with hers. It was a firm, but she actually wanted a firmer mattress. Mine was a Medium, and I have been very satisfied with it. I can actually say I have never seen such HIGH STANDARDS in customer service. The support group, especially Todd, was extremely responsive and understanding. The credit for the bed we delivered to Salvation Army was issued the same day we sent the receipt.
We made a list of all the luxury features that were important to us and we just kept coming back to Amore. We're glad we got it and it has met our high expectations. Customer service was very knowledgeable and helpful.
I ordered my bed on a Friday evening and it arrived the next Thursday. I ordered a queen sized in a firm. I have had it for about three weeks now and it has been great. I like a firm bed and this does the trick. This is my first foam mattress and I was pretty apprehensive about making this purchase. I received two pillows with my mattress as well, they are very comfortable too.
So far so good! Very comfortable.
Amo mucho my amore bed!! Provides the perfect amount of support and comfort
I have a dozen vacation condos with all different e-mattresses and this Amore Beds mattress is the one that has more guests inquiring about it than any of the others. I will be using Amore from now on and they are even better quality than the more expensive or better known brands.
King mattress is great and it got delivered as promised.
we are very happy with it
Fast shipping, and easy to set up. It took a couple of weeks for me to adjust to the bed, because the one I had been sleeping on was not very good. So I was not used to the firmness and support. The bed is like sleeping on a cloud. Love it!
Bed is great. Delivery was great. All in all a great experience.
Amorebed's very good and comfortable. It's convenient for removing..!
I have had my Amore Bed since July and absolutely love it. I have been sleeping so well. My only regret was that I didn't wait a couple of weeks to buy the bed. If I had waited I could have also received the two pillows that I can only assume are incredibly comfortable since the bed feels like what I can only imagine sleeping on a cloud feels like.
It is a wonderful bed. It took no time at all to get used to it and I sleep better and my wife loves it and sleeps better also. After 15 years on a sleep number bed this has been a great experience.
Great mattress and great customer service. I almost returned the mattress after 2 weeks, but they convinced me to tough it out a little longer and I'm glad I did. I wasn't expecting anything to change, but I guess they know a little bit about these things and how your body and mattress need to adjust to each other. I was ready to throw it to the curb, but now I wouldn't trade it for anything else. Thanks Amore!
I order the bed and fell in love the first day! The customer service staff is very responsive and reasonable. My wife and I believe these beds are such great value. We are so glad we discovered Amore Beds.
My husband and I are very different sizes, the mattresses I liked best left him with back pain in the morning, while the mattresses he preferred were so firm that I couldn't fall asleep on them. After consulting with my husband we decided to go with the spit option. Getting to choose our own firmness's changed the game. My favorite feature is the cooling. My husband ran so hot at night and since our Amore he hasn't woken up sweating. Finally, not only am I sleeping better but we are waking up refreshed and without stiff necks.
Everything was real easy, the ordering, setting up and financing. Great unstressful experience. The mattress is so comfortable, I am finally getting some quality sleep. Thanks to you all.
The bed is very, very comfortable! There was no smell when we opened it up, and it was easy to roll out and set up. I highly recommend this (medium firmness) mattress.
Warning, I find myself going to bed early and staying in bed late. This Amore Beds mattress is soooo comfortable, I can't wait to get home and hop back in it. Leaves me well rested and full of energy! I'm not quite sure how they do it, but this thing does not retain heat either. It's not cold to the touch, but it somehow sleeps cooler than anything else that I've tried out.
My soft mattress is very comfortable when sleeping on my back or side (I don't sleep on my stomach). The mattress arrived quickly and was very easy to set up by myself.
I received the mattress with a puncture, contacted CS and the best solution they offered was to send me a patch. I don't understand how they pretent me to pay for a new mattress only to put a patch on it because it came with a puncture. The answer was that it was "cosmetic".
Very comfortable . It has sleeping a pleasure again . I would buy again .
My wife and I really enjoy our new mattress. I waited until our 100 days were up to post a review. I have a Med-firm mattress, as Amore allowed me to customize my mattress differently. The four inches of poly-foam is in two, two inch layers, so instead of soft, medium and firm, I asked if I could have a Medium over the Firm and they said yes. its Just Awesome. I'm 6'2, 265, and it supports me fantastically. I believe the Medium mattress would have as well, but I typically like a firmer mattress, but My wife likes more of a medium mattress, so the Med-firm. All mattresses soften a little anyhow, so its a great customization for us. I had an Aviya mattress and it was not comfortable at all for side-sleeping as My shoulders hurt a lot. Not with Amore mattress, no more pain or discomfort. Our lower backs and my shoulders sink in just enough to provide the support and comfort we need. So far to date, No indentations or sag, still like brand new. Our mattress is the nicest mattress I slept on. These mattress are very nicely made and we're super happy with Amore Mattresses.
Love my Amore mattress ! I sleep well and wake up feeling refreshed! Thank you Amore ! Fast , friendly service , and a great quality mattress and the price is very reasonable ! Plus I received two free pillows ! Thanks again , and yes I will definitely recommend the Amore mattress !
I bought an Amore Beds medium, queen mattress with the copper infused cover. It took a few weeks to get use to but I sleep so well on it now that I stopped taking my Ambien. I feel just as well rested and I now have more energy for my morning workouts.
Super comfortable bed. Very happy!
I did a lot of investigating before deciding to purchase my Amore mattress. I have suffered for years with insomnia and was accustomed to waking up every hour and not needing an alarm clock. After sleeping on my Amore bed, i sleep like a baby all the way through the night and now need an alarm clock to get up!! Amore mattress is the most comfortable bed I have EVER slept on!! I look forward to sleep every day and couldn't be happier. I was a bit of a pain to work with, butTodd and everyone at Amore were so awesome to work with!! I Love, Love, Love my Amore mattress!! Thank you!!
I can say that I have slept more deeply and soundly and longer than I have in years. The mattress is a medium. I am debating if I should have gotten the medium firm. This mattress is much more supportive and forgiving than my old Temperpedic, but I can't argue with superior night's sleep.
Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going on and on about how great her mattress was and how great she was sleeping ,so of course i asked what kind she had, thats when i was introduced to Amore ,i decided to try my frds out before ordering one. i knew the minute i laid on her Amore it was diffrent then the ones i had tried., then she told me the price ,i thought she was joking!! i went home and IMMEDIATELY ordered myself one. It arrived in a timley matter ,customer service was amazing. i truly cant say enough about this mattress. im planning to order both my teenage children one!!
I dutifully rotated and flipped this mattress every 3 weeks or so, the mattress I bought from Amore stayed comfortable for the first few months but after that I started waking up in pain. The wear spots are like canals. Now, 11 months after this uncomfortable purchase I am buying another bed elsewhere. If you want an honest assessment of this mattress, ask people who have had it for longer than a few months. I wish I had.
My husband and I were not sure if we would like the new mattress but turns out it's perfect. We are sleeping better and loving the new memory foam. Thanks for the help R&FView More Reviews
We were a little scared to change from a mattress with springs to the new memory foam. WOW, what a great choice though. The memory foam conforms to your body and is so comfortable. The aches and pain of growing older have disappeared when sleeping on this mattress.It just supports your every need when you sleep. Would buy this mattress again in a minute after using it! Thank You Raymour and Flanigan
My mother bought a mattress 1 and half years ago. They came out, checked the mattress, told her she wasn't getting a new one cause she sweat on the mattress. Only took pictures of where she sweat which was one spot, it's not like they are going to resell the mattress. And they should correct the guarantee that if you sweat don't call us. Some guarantee they have. They didn't even check that the mattress was sunk in on both sides. When I sat on it I fell in it. And we have rotated the mattress. I will never buy from them again and I will tell all my family and friends as well. Thanks for nothing Raymour and Flanigan.
I am writing to this hoping someone on top will hear me out and re-consider the sales tactics. Your employees are salesman, not doctors. Customer knows best. After 9 wonderful years of having my 'firm' bed from Sleepy's it was time for a new bed. I would have returned to Sleepy's for my mattress needs, but they closed down their Waterbury, Ct. location. And so, because I had done business with R&F in the past with furniture, I thought I'd try buying a mattress from R&F.
Now from my sleeping experience, which is above all other professional bedding experiences, I was determined on getting me another 'firm' bed. Who knows my back more than my back? So I walk into the Waterbury Location and immediately I was approached by a sales rep. I told her that I am looking for a mattress. As we walked to the back of the store, she asked what type of mattress I had in mind and I told her a firm mattress. She then begins to ask me what side do I sleep on? I told her that I am a side sleeper. She then said, that for a side sleeper plush is the recommended mattress. I told her well thats against everything I believe in. I then told her, that I walked into R&F with my mind set on buying a firm mattress due to my previous mattress experience. She has me try out two plush queen beds.
One was too soft, but the other at the time felt like it may have been what I needed. She says, I'll give you 15 minutes on the mattress and I'll come back to see what you think. She comes back to what felt more like 10 minutes and asked what did I think. (I now know a mattress decision takes way more than 15 minutes.) I told her the mattress does seem that it will do the job. Plus, hearing all she had to say about plush being for side sleepers made me feel like I may have been wrong with my own idea of a firm bed. Even a manager came by to help me understand that side sleepers use plush. He even stated, 'firm is one of the most returned mattresses.' They also convinced me to buy the platinum warranty just in case it doesn't work out. I make the deal. What a regret!
I should of listen to my body! The bed arrives and my first night on it was great! But on the 3rd day, I woke up with with a stinging feeling on my hip side. I went back to R&F and spoke with the manager and he said, it may be that my body is adjusting to the bed and that I should give it more time because I have platinum coverage. I leave thinking he may be right about me adjusting, so I go back home. But I now see, more time sleeping in a bed that wasn't for me wasn't good advice, medically speaking. Even a healthy back can get harmed sleeping on a bad mattress. The manager who said I should give it more time was really saying to me, leave the knife in your hip some more, I'm sure your body will adjust. What ridiculous advice from him having no medical background, and stupid on my end to have listened! About a week later with sleepless nights and painful mornings, I wake up in tears and in much more pain.
Now, I went back to the Waterbury location. I see the same saleswoman and I tell her please get me out of this bed. She says, she's gonna get the manager. I think his name was Jim. I don't know what was with Jim that day, but he would not listen to my experience with this plush bed. It seemed as if he was upset that I was exchanging my bed and would not give me his ear. I wanted to give him my reasons on this whole plush idea for side sleepers may not be for EVERYONE. I wanted to tell him my experience on this plush bed and that maybe what is recommended may not apply to all customers. (During my research on mattresses, I read an article that strongly agrees that firm bed is for side sleepers) But seeing that Jim was acting irritated and insensitive to me, I felt so offended that I left pissed off out of the store and made a complaint to the customer care department of R&F on the manager of the Waterbury, Connecticut location.
Hours after walking out. I received a call from Newington, Ct R&F. The manager tells me that he heard through the district manager that I needed help exchanging my mattress and that he wanted to help me out only if I come to the Newington location. I wasn't too happy about the half hour drive there, but I really needed this issue to be resolved and was willing to invest my own time. The manager there was awesome. He heard me out and even agreed with me that the plush idea for the kind of built size of a man I am wasn't a good bed referral. A Firm mattress should of been recommended, due to my size and previous experience with a firm mattress.
I also expressed to him that I had wished I made the first decision or first mistake on my bed and not R&F. I felt now my warranty will be used up on what I believe was R&F fault by not listening to me before the initial sale, and the complaints after the sale. He told me not to worry. He will waive the 95.00 delivery fee and make this sale like a first time sale. But that if I don't like the new firm mattress, then I would have to pay the 95.00 for delivery. I agreed. I was very happy to know I finally am going to get some real sleep... not so fast!!
Here's the topper!! The second bed arrives. The delivery guys begin moving the bed out of the truck. One of the guys is out of the truck and the other is inside the truck sliding the bed out. When the bed was about to exit the truck, the guy inside the truck lets the bed drop to the ground. The bed bends at the corner due to the impact. I immediately said to the guy, 'Hey!, thats a thousand dollar bed and you shouldn't of done that. And especially in front of the customer, me!' I asked the other delivery guy in Spanish, because he knew little English, what happens if I reject this bed and don't sign because I seen the way my product was handled and now I'm concerned it may have been damaged? He replied, 'It'll be ok. You should see how we handle them at our warehouse.'
I was shocked that he said that, but at the same time I thought maybe the beds can handle such abuse so why fuss for another one. My new mattress is gonna get abused at the warehouse, like the driver said, before I even see it anyways. They put the bed down, I inspect it and lo and behold!! Now, theres a visible hump in the middle of the bed and a slope on the top corner of the bed where the driver let the bed drop. Complaint was filed again on the drivers handling of my product and his remark about how they handle all other mattresses at the warehouse. Finally, I am hoping this matter falls in the right hands and that I am dealt with immediately. I will be continuing my complaint until I am heard. If not, I will do whatever it takes so that I am heard.
**Update** 08/12/17 A foam mattress was selected and extremely discounted due to my awful experience with R&F. Two months later the foam mattress is not holding up. It feels like a plush foam now. My hip pain is still there. Very uncomfortable at night with both the bed failing to support me and also my hip waking me up at night. For the record, I've never had a left side hip issue. I hope there is no long term damage done to my hip. My advice stay away from this company. Their sales tactics is too aggressive, especially on a product that takes time to make a decision on. They're after your pockets with their aggressive sales tactics, and not after your well deserved beauty rest. I recommend going to an all mattress store next time.
After purchasing a mattress from the Raymour and Flanigan Store in Brick, NJ it was delivered with a fee to my residence. After sleeping on the mattress I began to get suspicious of the mattress I received. It did not seem to be the ultra firm mattress I purchased at the store. After researching my bill and the tag on the mattress I was able to confirm that the mattress was indeed not the one that I purchased! In fact it was a totally different brand.
I went to the store that I purchased the mattress at in Brick, NJ to discuss the problem. Come to find out they said that they don't even sell that brand mattress that I received upon delivery to my house. So they basically told me that I might have switched up the mattresses and tried to scam them! They were unwilling to give me any compensation and the accusation that I was trying to scam them is ridiculous! Lesson learned DO NOT BUY FROM RAYMOUR AND FLANIGAN!!!
I am an Interior Designer. I ordered this mattress for a rental house in Southampton. This is a mattress that will last. It is firm however the top is cushioned and soft-- without a pillow top! I find that pillow tops tend to sag or loose their plumpness ( usually on one side) pretty quickly so I never buy them. It is a high mattress so make sure you measure how high you want your bed to be. Go with the 5" box spring and if you need it lower go with a Bunkie board.
I need a firm support, but also have a 5" memory foam from my previous bed on top. The combination of the two works best for me. The pillow tops do not offer me enough firmness. I am very happy after 5 days.
The original box spring ordered was too big; the team from R&F returned the following day with a replacement.
We purchased this recently for a spare bedroom in our home. It's been used by guests of ours and the tell us how much they like it and how comfortable it is. We are very pleased with our purchase!
I sleep on this every night, and i'ts very comfortable. It was worth the money.
We need a bed for our guest room. Because my mother-in-law will be using it has to be comfortable but will not be an every day bed. This fits the description for us. We got it on sale for $500 and at that price it is a steal. Great for the price.
I love this mattress comfort height is excellent. Love the split box spring easy to get into my apartment. Would recommend to all my friends.
Great product for sleeping Dream comes easily You will like this when you use this for your real life You can happily sleeping in this bed
First night great sleep in 10 years! I didn’t know what I was missing.
Finally a bed I can enjoy to sleep in. Exact firmness I’ve always wanted and the height ratio is solid
Great mattress and great company to deal with. Delivery and set up and removal was so great and fast.
This mattress is amazing is like sleeping on clouds if there were such a thing.....
I am truly in love with our new mattress. Previously I owned a plush mattress but my husband and I experienced lower back discomfort and tightness in the morning. We decided it was time for a change and that we needed something more firm. We tried out 5 mattresses in the store within our price range and decided to purchase the Bellanest Imperial Firm King Mattress. We could not be happier, it is the perfect amount of firm for us and we no longer wake up with lower back pain. Also as first time owners of a king bed we are loving all the extra room. This mattress was a great find at a good price, and I absolutely reccomend it to anyone looking to switch from plush to firm for extra support.
Wooo This is the mattress that I need to sleep the whole day. Delivery and attention in Raymond and Flanigan is the best experience ever!!
So far I believe it may have being too firm for my wife as she is saying her back hurts. For me is ok no problems at all. After all for me is an ok matres.
Very nice. Bit more in height than old mattress. Having a disability,little harder getting on it. My shoulder & neck pain is 90% less now in the morning. For the on sale price&comfort, it's great!
Great mattress for my back pain. Very comfortable after a hard day of work. My wife neighbors came over and laid on it and tested it out. They will now head over to Raymour and Flanigan to purchase the same mattress. One of my neighbor bought the bedroom set this mattress was sitting on in the store now she's going to go back and get the mattress and box spring for the complete set.
Very comfortable and helped me sleep through the night!! No more back pain!!!
Just in love with these mattresses it is so comfortable I bought a queen size for myself and this full size for the guest room. So far it is doing wonders I just don't want to leave my bed in the mornings it was indeed a great buy.
This mattress is a little too firm for me. I would like to have had it a little softener. Thank you for your prompt service.
I just received my mattress. Right now I have mixed feelings about it. The majority of my life I have always slept on a super firm mattress. This is the first new mattress I'm sleeping on in over 10 years. I selected the Bellanest Firm but it does not feel firm. Not exactly soft but not really firm. It is nice, well made and I have no problem falling asleep. I'm getting use to it. I'm happy to have a well made new mattress. The Raymour and Flanigan sales person was very helpful. I would not describe this mattress as firm. A bit cushy.
I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). I was told that I had to wait 30 days to exchange the mattress. So, I had to either sleep on the rock hard mattress for a month and damage my lower back or sleep on a different bed. I told the manager of the store that the bed was not close to the one I tested in the store. He told be the demo beds in their showroom were beaten up, and they couldn't be relied on to know how soft or firm the actual beds would be that are delivered to the home. I described the factory defect with the base, and was told that usually customers are forces to have the base manufacturer (reverie) service their own products an R&F doesn't get involved, but he would make an exception and replace the defective base I received when I switched out the mattress. R&F sells the lowest model of the reverie base with their beds. These bases are very cheap, and R&F does not back them up. Instead, they refer customers to reverie for service. Reverie's customer service is extremely slow, and their reps do not have basic knowledge of the products. So, if you buy a bed from R&F you should plan on replacing the base in short order, or sign on to endless negotiations to get the base repaired. So, about 2 weeks after receiving my "new" bed from R&F I am stuck with a broken base and a concrete slab to sleep on. R&F refuses to address the problem until another 2 weeks passes (even though they delivered a defective base to my home and a bed that is not even close to the one I tested in their showroom). Classic bait and switch. In the meantime, I am sleeping on an old bed in a spare room and storing their defective products. I only have the manager's promise to replace the base and approve the switching out of the mattress in a week. If the next mattress turns out to be different than the beat up ones in their showroom, I am stuck. By far the worst experience I have ever had with a purchase of a bed. Also the most expensive bed I ever bought, close to $4000 and counting so far. Basically money and time wasted. My last rodeo with R&F.
I bought this mattress for a new apartment we were building we just moved in 2 weeks ago, we can not get a decent night sleep on it, its hard as a rock and not at all like the one we tried in teh store, upon going to the store, we were told since we didn't buy a mattress protector(which is a scam as we weren't offered any to buy or even say we didn't want it, they wont do anything the mattress is hard as a rock, they all lie when they tell you you can try it out and the if you do not like it they will retirn , so much for their 5 year warrantee, do not ever trust this chain
It is now 1 year since we purchased a brand new king sized mattress and adjustable bed frame from R&F. We did purchase the Platinum Protection Plan. The purchase process was good but since that day, all downhill. First, the assembly and installation of the bed frame was bad. The assembly was done wrong which resulted in the bed frame being stuck with the head and feet positions elevated. 136 minute wait on the Platinum Protection service line before I gave up and called Reverie. They instructed me on how to lower the bed, re-program the remote which then identified the problem as a bad remote. Since it was just installed I had to go back to R&F. Called service again and was told to expect a call within 48 hours. Nothing. Called the store and received a call back at the end of the day. A new bed frame was going to be delivered. Wow, great (or I thought). Bed frame delivered and assembly team identified that the first frame was assembled wrong. New frame in and all good, well only for so long. This weekend when I tried to raise the head of the frame, no response from the remote. Changed the battery and still nothing. Crawled under the bed to go through the re-pairing process and noticed that the control box light was off. Tried calling R&F as we have a Platinum Service contract. Got voice mail and left a message. After my last experience, called Reverie customer support and left a message there. Reverie called back a few hours later, walked me through some trouble shooting and their first thought is a failed control box. Now per the R&F Platinum Service agreement, that gives me a new bed frame. Let's see if R&F ever calls back. Reverie however is sending me a new control box (they were willing to have a service technician come to the house but given COVID and the Pandemic, trying to avoid unnecessary people in our home) and I will install myself. Now I have to figure out how to get my money back from R&F on the Platinum Protection Program as it is a waste.
Don't buy here....mattresses are defective and dirty...box springs don't match