Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Amore offers four different mattresses, from a budget-friendly flippable foam version to two different hybrid hybrid options with amazing customization options for the price, and lastly a high end all-natural latex mattress version. They offer a variety of exciting features like split firmness, copper infused fabric, and the option for luxury foams. With these options and solid customer satisfaction, we think there is a lot going for Amore's mattresses.
Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Amore in this match up!
See Our Full Review of Amore
Custom Comfort: 7.8/10
Custom Comfort: 7.8/10
Custom Comfort: 7.7/10
No Back Pain:
Custom Comfort: 7.7/10
Custom Comfort: $170-$26795
Get Yours Now
We all look through customer review data to make sense of which products to buy. That said, unless you have all of the data from each of the brands to read at once, it can be a hard thing to figure out. From our analysis of the customer data, these mattresses receive some of the highest feedback in terms of initial comfort., which should help while reviewing mattresses.
Supportive mattresses can make your night's sleep -- it is the difference between feeling achy in the morning and feeling nice and refreshed. These mattresses are amazing at providing deep support for sleepers.
Good edge support is the difference between getting to sleep on the whole surface of your mattress or having to be confined to the middle. Luckily, these mattresses offer great and lasting edge support.
Bowling Ball & Density Tests
Some reviewers like using the bowling ball test to measure mattress firmness. Also, the bowling ball is great for measuring evenness in feel across the mattress. These mattresses are great at providing an even feel across the top layers, while aligning the back and sleeping comfortably overall.
Everyone wants a mattress that will last a lifetime and remain totally comfortable for years and years. Sadly, some mattresses break down faster than others, and customers have a terrible time. That said, these mattresses specifically are well loved for their lasting comfort. Customers give them high marks for longevity. Based on the feedback and quality, these should last 7 - 12 years or more.
Get an Instant Discount for Amore: Get $150 Off & 2 Free Pillows
Making sense of customer reviews can be a powerful tool for shoppers. Sadly, customers don't always feel comfortable with these mattresses. Some have comfortable experiences, but others have issues. There are more details below to study if you are considering buying.
Support isn't equal to firmness. Excellent support means having a mattress that cradles your hips and shoulders to align you back. Sadly, these mattresses have some mixed reviews when it comes to support. Most are satisfied with the supportiveness of the mattress right after purchase, but some have had issues with support over the long term.
For those that like to sit on the side of their bed, even edge support is essential. At first, these mattresses do a good job with edge support, but some had complaints that edge support wasn't all it could be long term.
We all want a mattress that lasts 10 years or more, and when our mattress is painful after only a few months, we feel cheated. That said, it is much more difficult to find the right durable mattress nowadays. With more choices than ever, many companies are sacrificing quality to make a quick dollar. With these mattresses, some reviewers had problems with longevity That doesn't mean that it will happen to you, but make sure to read the warranty and return policies before purchasing.
Did a lot of research online before purchasing from Amore. My wife and I did a lot shopping around before buying our new bedroom furniture. We were going up from a queen to either a Ca King or a King size. We found that some sets came in a Ca King size some only came in King. We finally found one we both liked and ordered it. Well to try to make a long story not so long. I thought we ordered a Ca King bed room set so I ordered a Ca king mattress. Nope. I called and talked to Todd at Amore and even though the mattress had already shipped he was able retrieve the the first one and ship out the right size. Great customer service! As far as the mattress itself, I've been sleeping on it for about 2 weeks and I love. Would highly recommend.View More Reviews
Prior to buying our beds, I had some questions. Your staff answered them promptly and satisfactorily.
The beds arrived promptly and packed well. They opened successfully and are what we expected.
I was nervous about taking the plunge into the online mattress world, but when I came across Amore Beds website, I felt a bit more confident. After searching several other competitor sites and reviews, I just kept coming back to Amore and I'm glad I did.
The mattress arrived sooner than we expected. The set up was very easy, it is heavy, but my husband & I were able to set it up by ourselves. Its been very comfortable.
My experience with Amore was great.
Did everything online, easy order process and quick delivery
Nice product and good quality. Friendly customer service.
Customer service went above and beyond to help me out. They returned phone calls very promptly. They even called me back when I didn't even leave a message. That meant a lot to me and I am referring them to all my friends.
Lots of great features that we were looking for. I'm on the lighter side and I don't sink in as far as I would like on this quilted wool cover, but I'm willing to deal with it for the piece of mind knowing that there's no chemical firesock. This mattress was odor-free which is a huge plus because I tend to be very sensitive to off-gassing.
We bought the king Medium, and after 5 months, we still love it. So incredibly comfortable. so far this is a fantastic mattress and would buy again.
Easy and informative ordering process.
My wife and I purchased two Twin XL mattresses. She was not happy with hers. It was a firm, but she actually wanted a firmer mattress. Mine was a Medium, and I have been very satisfied with it. I can actually say I have never seen such HIGH STANDARDS in customer service. The support group, especially Todd, was extremely responsive and understanding. The credit for the bed we delivered to Salvation Army was issued the same day we sent the receipt.
We made a list of all the luxury features that were important to us and we just kept coming back to Amore. We're glad we got it and it has met our high expectations. Customer service was very knowledgeable and helpful.
I ordered my bed on a Friday evening and it arrived the next Thursday. I ordered a queen sized in a firm. I have had it for about three weeks now and it has been great. I like a firm bed and this does the trick. This is my first foam mattress and I was pretty apprehensive about making this purchase. I received two pillows with my mattress as well, they are very comfortable too.
So far so good! Very comfortable.
Amo mucho my amore bed!! Provides the perfect amount of support and comfort
I have a dozen vacation condos with all different e-mattresses and this Amore Beds mattress is the one that has more guests inquiring about it than any of the others. I will be using Amore from now on and they are even better quality than the more expensive or better known brands.
King mattress is great and it got delivered as promised.
we are very happy with it
Fast shipping, and easy to set up. It took a couple of weeks for me to adjust to the bed, because the one I had been sleeping on was not very good. So I was not used to the firmness and support. The bed is like sleeping on a cloud. Love it!
Bed is great. Delivery was great. All in all a great experience.
Amorebed's very good and comfortable. It's convenient for removing..!
I have had my Amore Bed since July and absolutely love it. I have been sleeping so well. My only regret was that I didn't wait a couple of weeks to buy the bed. If I had waited I could have also received the two pillows that I can only assume are incredibly comfortable since the bed feels like what I can only imagine sleeping on a cloud feels like.
It is a wonderful bed. It took no time at all to get used to it and I sleep better and my wife loves it and sleeps better also. After 15 years on a sleep number bed this has been a great experience.
Great mattress and great customer service. I almost returned the mattress after 2 weeks, but they convinced me to tough it out a little longer and I'm glad I did. I wasn't expecting anything to change, but I guess they know a little bit about these things and how your body and mattress need to adjust to each other. I was ready to throw it to the curb, but now I wouldn't trade it for anything else. Thanks Amore!
I order the bed and fell in love the first day! The customer service staff is very responsive and reasonable. My wife and I believe these beds are such great value. We are so glad we discovered Amore Beds.
My husband and I are very different sizes, the mattresses I liked best left him with back pain in the morning, while the mattresses he preferred were so firm that I couldn't fall asleep on them. After consulting with my husband we decided to go with the spit option. Getting to choose our own firmness's changed the game. My favorite feature is the cooling. My husband ran so hot at night and since our Amore he hasn't woken up sweating. Finally, not only am I sleeping better but we are waking up refreshed and without stiff necks.
Everything was real easy, the ordering, setting up and financing. Great unstressful experience. The mattress is so comfortable, I am finally getting some quality sleep. Thanks to you all.
The bed is very, very comfortable! There was no smell when we opened it up, and it was easy to roll out and set up. I highly recommend this (medium firmness) mattress.
Warning, I find myself going to bed early and staying in bed late. This Amore Beds mattress is soooo comfortable, I can't wait to get home and hop back in it. Leaves me well rested and full of energy! I'm not quite sure how they do it, but this thing does not retain heat either. It's not cold to the touch, but it somehow sleeps cooler than anything else that I've tried out.
My soft mattress is very comfortable when sleeping on my back or side (I don't sleep on my stomach). The mattress arrived quickly and was very easy to set up by myself.
I received the mattress with a puncture, contacted CS and the best solution they offered was to send me a patch. I don't understand how they pretent me to pay for a new mattress only to put a patch on it because it came with a puncture. The answer was that it was "cosmetic".
Very comfortable . It has sleeping a pleasure again . I would buy again .
My wife and I really enjoy our new mattress. I waited until our 100 days were up to post a review. I have a Med-firm mattress, as Amore allowed me to customize my mattress differently. The four inches of poly-foam is in two, two inch layers, so instead of soft, medium and firm, I asked if I could have a Medium over the Firm and they said yes. its Just Awesome. I'm 6'2, 265, and it supports me fantastically. I believe the Medium mattress would have as well, but I typically like a firmer mattress, but My wife likes more of a medium mattress, so the Med-firm. All mattresses soften a little anyhow, so its a great customization for us. I had an Aviya mattress and it was not comfortable at all for side-sleeping as My shoulders hurt a lot. Not with Amore mattress, no more pain or discomfort. Our lower backs and my shoulders sink in just enough to provide the support and comfort we need. So far to date, No indentations or sag, still like brand new. Our mattress is the nicest mattress I slept on. These mattress are very nicely made and we're super happy with Amore Mattresses.
Love my Amore mattress ! I sleep well and wake up feeling refreshed! Thank you Amore ! Fast , friendly service , and a great quality mattress and the price is very reasonable ! Plus I received two free pillows ! Thanks again , and yes I will definitely recommend the Amore mattress !
I bought an Amore Beds medium, queen mattress with the copper infused cover. It took a few weeks to get use to but I sleep so well on it now that I stopped taking my Ambien. I feel just as well rested and I now have more energy for my morning workouts.
Super comfortable bed. Very happy!
I did a lot of investigating before deciding to purchase my Amore mattress. I have suffered for years with insomnia and was accustomed to waking up every hour and not needing an alarm clock. After sleeping on my Amore bed, i sleep like a baby all the way through the night and now need an alarm clock to get up!! Amore mattress is the most comfortable bed I have EVER slept on!! I look forward to sleep every day and couldn't be happier. I was a bit of a pain to work with, butTodd and everyone at Amore were so awesome to work with!! I Love, Love, Love my Amore mattress!! Thank you!!
I can say that I have slept more deeply and soundly and longer than I have in years. The mattress is a medium. I am debating if I should have gotten the medium firm. This mattress is much more supportive and forgiving than my old Temperpedic, but I can't argue with superior night's sleep.
Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going on and on about how great her mattress was and how great she was sleeping ,so of course i asked what kind she had, thats when i was introduced to Amore ,i decided to try my frds out before ordering one. i knew the minute i laid on her Amore it was diffrent then the ones i had tried., then she told me the price ,i thought she was joking!! i went home and IMMEDIATELY ordered myself one. It arrived in a timley matter ,customer service was amazing. i truly cant say enough about this mattress. im planning to order both my teenage children one!!
We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!