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Looking for an ultra-firm mattress? The Airweave brand story is an incredible one: a fishing line company that launched a revolutionary mattress with similar material. The mattresses they produce are great for folks that need more support. Their original Airweave mattress offers an ultra-firm feel that remains ultra-durable with its airfiber® technology. If you are a stomach sleeper or need a very firm mattress, take a look at the airweave. It could be what you are looking for.
Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Airweave in this match up!
See Our Full Review of Airweave
Custom Comfort: 8.0/10
Custom Comfort: 8/10
Custom Comfort: 7.7/10
No Back Pain:
Custom Comfort: 7.7/10
Custom Comfort: $170-$26795
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With brands doing lots of work on their online reputation, it's pretty hard for an average shopper to get to the bottom of customer satisfaction. That said, these mattresses are reviewed well by customers overall. However, there were a few complaints from customers that didn't feel as cozy so look below to see if the mattress specifications will work for your body type!
Mattresses that are supportive are important to everyone. Even if you like mattresses in non-firm varieties, a mattress that keeps your body properly aligned is very important. These mattresses offer good support for most reviewers.
Most mattress experts agree that edge support is an important attribute in a mattress search. Customers report that these mattresses do well with edge support, which means sleepers notice good support when they roll to the sides.
Bowling Ball & Density Tests
Measuring mattress firmness with a bowling ball is a good approach and it does well measuring the surface layers for even support. These mattresses offer positive support throughtout the mattress.
Having a mattress that lasts a long time can means thousands of dollars in your pocket. This is one of the reasons that customers strive so hard to find mattresses that last. However, there are lots of brands that don't value the same thing. In spite of that, there are still some great brands that make durable products. These mattresses are highly regarded when it comes to longevity. These mattresses should do a great job for up to a decade for those of average builds. Those who are heavier may have slightly time.
If you are considering this brand, take a look below for more from customers Sadly, they get some negative feedback from a selection of sleepers. Some have had great things to say about how their mattresses work for them, but many others have had complaints about feel.
Overall, these mattresses may leave something to be desired in terms of lasting support. Though some customers are happy with their purchase, others have had issues with spine alignment. If you are looking at this brand, make sure to do additional research on how it will work for your body type before purchasing.
Edge support is always important to those that like to sit close to the edge of the mattress Others don't really feel its that big of a deal as long as they are comfy sleeping. Edge support in these mattresses may not be excellent so make sure to do added research if it is important for you.
These mattresses may not be as long-living as you'd like. Some sleepers have had problems with feel and durability over a shorter than average time. If you are looking for something with lasting support and would consider yourself plus-sized, these mattresses may provide good comfort initially, but make sure to brush up on the warranty and return policy before buying.
I know I like mattresses as firm as they can be. This meets the requirement and it gives just enough on the pressure points not to cause pain on my body. I get a very deep sleep and I wake up incredibly well recovered. I believe we all move a least a bit during the night, and the firmness of this mattress helps me do it with ease so I don't wake/notice and have a solid night of sleep the entire night. This is among the best findings to help me improve my wellbeing.View More Reviews
The product itself is great. However, the delivery crew had hard time carrying the mattress from the truck bed to the front door, which is only 20 feet with no steps and no obstacle. They ended up removing the box, holding onto the plastic wrapper. By the time They got it in the front door, parts of the plastic wrapper tearing, there were little scratches on the mattress cover. I took it as is. It would be good to design the product so it is easy for owners to moving the mattress around, and for delivery crew to deliver it without damaging product.
Great choice. Lived in Shanghai for 3 years - miss the bed there most of all. The Airweave is the closest thing we have found in terms of firmness and support. Not for everyone, though.
Takes some time getting used to. But after a month it’s one of the best mattress used
I bought this because I was having some back issues and needed a firm mattress that won't collapse on me over time. I did a lot of research and finally decided to give Airweave a try! It's very nicely build and super breathable. It's winter now but I'm sure this will be nice during summer time. The only thing is, it's really really firm! I sleep both on my back and side, and my husband is a side sleeper. So we couldn't get adjusted to it for the first month. It's just too firm!! Their website said you shouldn't be using mattress toppers and surely any cushion material was just making it worse(we've tried a feather pad and a thick fiber topper from ikea). The air fiber is suppose to form around your body and the mattress topper takes that flexibility away making it even firmer! Anyhow, I almost give up and return it but then I've tried a 3 inch cooling gel memory foam topper. And it worked! I think that gives just enough firmness that we needed and have the movement flexibility at the same time. A lot of trial and error but I'm glad we get to keep this. So yah! If you sleep on your sides at all, you might need to invest in another memory foam topper to make it work.
If you want a firm but comfortable mattress you should consider this one. Other reviews say it may not be so good for a side-sleeper, but I am one and sleep well on it. Quality of the mattress appears high and I believe it will hold up well over the years.
I like the firm mattress a lot because it supports my back better. Airweave is firm but not uncomfortable. It supports my back really well.
Finally found a firm high quality mattress that will last. My husband and I both love it. We miss it when we travel and can’t wait to get home to our bed. Plan on purchasing another for our guest bedroom.
The airweave is nothing short of amazing. It truly sleeps cool, unlike memory foam, and provides the firm support we like. Probably best for back and stomach sleep, but I do sleep on my side and find it comfortable as well. Hubby no longer wakes up with back pain! We are enjoying the best sleep ever.
This is the firmest mattress in the market I can find.
I really like this mattress. It is very sturdy and has helped relieve my back and neck pain. I did though need to put a thin piece of foam on top of it, as it was too hard for me at first. I am very happy with this purchase.
was never satisfied with the firm mattress from other brands. finally find a real firm mattress. air weave mattress was able to give enough support for my back. it feels so good!
I woke up with terrible back pain 3 days in raw.. this is not for me..
I've always been a fan of hard mattresses.. I'd rather sleep on the floor than sleep on a soft bed. That being said, when I got the airweave I initially was scared it was too firm.. gone are the days of jumping across the room and landing on your bed without hurting something. Then two days later the constant back pain I've woke up with for the past six years WAS ALMOST COMPLETELY GONE. The sleep graphs on my smart watch are off the charts now. I also don't think I've ever been hot at night even under all the covers since I bought it. I'll never buy another brand again!!
Really firm and good temperature control
Its really nice firm mattress. As per Consumer Report its firmness is rated at 10/10. Personally I would put it 9.5/10. If you are looking for firm mattress this is the one. I think it's a better alternative to coir mattress. It is very cost effective. Just that it is little heavy to handle (almost 50 lbs).
Good for your back. Very heavy though.
I grew up sleeping on firm mattresses. I’m lightweight ~120lbs and am a slim body type. I tried sleeping on a department store mattress that was relatively firm, but didn’t like it. I then tried tuft and needle, which was much softer than the dept store one. I disliked it as well; felt like I was working against the mattress when trying to sleep. Although, I will admit it felt nice when I got into bed cause of the softness.
But airweave is something else. It’s shockingly firm, but surprisingly supportive and has just enough “give” to allow me to comfortably sleep. I can’t recommend it enough if you like firm mattresses. I’ve forgotten about the troubles I used to wrestle with every day trying to get a good nights sleep.
Great mattress. Best sleep ever.
i've had trouble sleeping through the night for a few years and was not able to improve my sleeping quality despite exercises / acupuncture, etc. Little did I know that I'd be able to sleep through the night and wake up energized on my new airweave mattress. Love the texture and firmness.
My husband has trouble sleeping well for a long time, but he really enjoys our new Airweave mattress and had several high quality nights. The only downside we found is that the mattress is actually stacked by two piece thin mattresses. Therefore, while moving the mattress, they gets offset easily.
Great mattress for stomach and back sleepers. Great cooling mattress if you get hot while you sleep. Firm and supportive, not a lot of motion transfer. No off gassing smell.
I’m an extremely hot sleeper who likes a firm bed. The Airweave has completely solved my hot sleeping problems, haven’t woken up sweaty even once since buying it!
me husband always had back pain but after change to airweave his pain has reduced
Best firm mattress. No more lower back pain and stiff joints in the mornings...sleep is uninterrupted.
I have back issue for years. but airweave mattress provide my back a great support; it's pretty firm. I would recommend this to anyone who has back issue
I tried first one at my mom's house in Japan and loved it. We bought our first one in the US a few months ago. It's been helping me to sleep better at night. My back and shoulder pins do not bother me while I sleep.
A friend of ours has airweave, we checked the same and ordered. The sleep is very comfortable & wake up fresh. You dont sink and make an effort to turn or adjust.
Not impressive. It gave me back pain.
My wife liked it.
Support is good.
So far, so good. Seems very firm initially, but now I really love it. No complaints.
I tried so many Mattresses before we decide to buy Airweave.....from Casper, to TempurPedic, etc. We really like Airweave for couple of reasons, as what they made from, they are as dense as other mattresses in the market but if you sleep on it you will feel more cool than other products, ,other reason is you can remove the mattress cover and wash it.
I am very happy happy with the airwaves mattress overall. Thanks
I'm very happy with my purchase. After sleeping on this mattress for more than a few weeks, I'm convinced that this is a high-quality, well-made option for anyone who is looking for a comfortable, firm mattress. It's different than a pillow top, but you wake up feeling refreshed and your spine feels in alignment. This is a dense, heavier than average mattress, so it's a two person job to maneuver, and I also highly recommend having a strong, solid surface foundation/platform (not metal slats that can flex) that will support the mattress weight and prevent any sagging. Also, I was happy with the shipping, and the packaging materials protected it very well.
Very happy with my purchase. Have been enjoying my restful sleeps.
The Airweave takes a bit of time to get used to (a week for me), but I have noticed no back pain in the morning and decreased joint pain. The mattress really does stay cool and the temperature stays consistent throughout the night. I like the simplicity of this mattress. I don't wake up caught in uneven spots of a traditional mattress. Delivery was quick and set up took a moment!
I like firm mattresses. Since some people prefer soft memory foam, I wouldn't recommend it to those who won't like firm mattresses.
The service was great but the mattress was way too hard for us.
We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!