Winkbeds Mattress Reviews

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Winkbeds

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Winkbeds is a factory-direct luxury hybrid mattress newcomer and hoping to disrupt a category that hasn't had as many newcomers in part because of production and transportation hassles of hybrid mattresses. Against other luxury hybrid brands, they definitely have a more comfortable pricepoint as well.

Mattress Score

Overall Score: 8.5/10

Customer Satisfaction: 8.5/10

Price Value: 8.9/10

No Back Pain: 9.2/10

Price: $649-$1548

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Winkbeds's Specifics

Quality of Materials

Winkbeds' hybrid mattress is made predominantly of memory foam and pocket coils. However, there are some surprises along the way. Here is what's hiding in this mattress:

Layer 1: The Tencel cover keeps things cool and whisks away moisture.

Layer 2: Next are two layers of memory foam that provide softness and a pillow top feel to the bed.

Layer 3: Small micro-pocketed coils provide edge support and response across the mattress.

Layer 4: Another layer of memory foam that provides additional support and separates the two coil systems.

Layer 5: Larger pocket coils to add support.

Layer 6: All of this is wrapped with Winkbeds perimeter support that provides extra edge suppor to the bed.

Overall Comfort

Most agree that the Winkbeds mattress provides a comfortable night sleep, but some did not like the feel of the pocket coil system.

Firmness

Winkbeds is a medium firm mattress -- some that are heavier may experience that it is softer than their expectations.

Back Pain Relief

Based on the firmness, this mattress should alleviate back pain for most. However, if you are heavier, there are reports of discomfort.

Cooling

Winkbeds' mattress alone should provide a decent amount of cooling based on the Tencel cover and the airflow of the coils. For additional cooling, they have their CoolControl base for an extra fee that has a fan to control the temperature of the mattress from the inside out.

Browse Winkbeds Customer Reviews

Disappointed - returned the mattress.

**** UPDATED 02-25-2016 ****
I have raised my review to three stars, due to several emails I have received from WinkBed's founder over the last few months, asking if there is anything he could do change my impressions of WinkBed. He and his company are dedicated to making their customers happy, and that is hard to come by in this world. I am satisfied with the other brand of mattress I purchased, and have no wish to change, but I appreciate him contacting me and offering me other options.

If you are interested in Winkbed, don't hesitate to give them a try. Each person's experience is different, and this might end up being the right mattress for you. And if not, I can tell you from experience that they definitely work with you to resolve any issues.

*************** Original Review **************************
I purchased through the WinkBed website (slightly cheaper there), but I wanted to share my review here.

I ordered this mattress based on the reviews done by Sleep Sherpa and Sleepopolis, as well as the Amazon comments. I had tried an all memory foam mattress in the past and didn't like it (too soft and too hot), so I though that this hybrid memory foam over spring/coil mattress might suit my needs. I was looking for a mattress that provided good spinal alignment, pressure point relief, could be used on an adjustable bed frame, and did not sleep hot. After sleeping on this mattress, I'd say that all I got from my requirement list was being usable on the adjustable frame, and not sleeping hot.

I'm a heavier person, and I noticed that I sank into this bed quite a bit. I'm a side sleeper, and each night I ended up in a hammock position with my head and feet higher than my lower torso, which put strain on my lower back. I was waking up every few hours with back pain, and I had sank into the mattress enough that it was difficult to roll out of the "nest" to change sides. After a week,my lower back pain was so bad that I couldn't put my feet on the floor and stand up in the morning. So spinal alignment gets no stars - your experience may be different if you are a lighter person (less than 180 lbs).

Pressure point relief was pretty much non-existent. Sleeping on my side, I definitely felt pressure on my hips, shoulder, and even my rib cage. I'd have soreness in these areas that persisted throughout the morning. I think this may be due to the micro-coils, since they are the layer directly below the memory foam. One thing I noticed was that you could actually hear the micro-coils "sticking" in the mattress - rolling over sounded like painters tape being peeled from the wall. Micro-coils may be touted the next big "thing" in the bedding world ( you see them in $2K mattresses like BeautyRest Black), but for me, it's more hype than anything else. They provide too many pressure points with not enough support, and I won't be buying a bed with micro-coils again.

The reason I give it two stars instead of one/zero is that it did not sleep hot at all, and the responsiveness of their customer service department was excellent. They were very prompt and helpful.

If you are considering this mattress, here are some things to keep in mind:
* This mattress is THICK. I measured 15" from the base to the top seam, plus a little more for the dome/quilting on top. You may need deeper sheets to fit this mattress, and your comforter/duvet may be shorter on the sides than you would like. If you are planning to purchase a new foundation, definitely get a low profile box spring rather than standard. Adjustable bed frames may need to drop down to the smallest set of leg extensions.

* If there are two people sleeping on this mattress, there is a bit of bounce/motion transfer when the second person gets into bed. Not terrible, but noticeable. That is typical with most spring mattresses, though, not necessarily something to do with Winkbed in particular.

* There is an initial memory foam odor. It was strong the first day, and was still faintly detectable a week later. If you are sensitive to chemicals/chemical smells, you might want to look at a different mattress, or air out the mattress in another location for a few days before using. I would also recommend the purchase a mattress encasement to help contain the fumes.

* The extra $99 was a bit much for "white glove" delivery. I paid for that since I didn't have any help to get the mattress from the curb to my bed, but I was not impressed with the delivery people who dropped the bed off. This is a 3rd party that wasn't connected with Winkbed, but the delivery guys were sweaty, smelly, and they pretty much threw it on my frame and walked out. Neither of the men used gloves, and their hands were not clean. If you have anyone that can help carry this mattress in (and it's heavy!) I would skip the extra $99 delivery and go for the free curbside delivery.

* The returns process can be a bit tricky. No fault of Winkbed, though - their customer service is great. But again, they are dependent on 3rd party companies for their white glove delivery and removal service, and depending on where you live, it may take them a while to work out the details. My return took over a week, and when I contacted them about it, they said it was because they had trouble finding someone to come get the mattress. I live within 30 minutes of the capital city, though, so I was surprised it was so difficult for them. Especially since the same company that dropped it off finally came to pick it up. They processed my refund immediately after it was picked up, though, so that part was smooth.

Bottom line - If you think the WinkBed is something you might want to purchase, I'd encourage you to go to the box stores that sells BeautyRest and try out a BeautyRest Black with micro-coils first to see if you like the feel. Lay on it in the same position for at least 15 minutes, and it will give you an idea of how the WinkBed might sleep. If I had done that prior to purchasing, I think I would have made a different decision.

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